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  • Oracle SPARC SuperCluster and US DoD Security guidelines

    - by user12611852
    I've worked in the past to help our government customers understand how best to secure Solaris.  For my customer base that means complying with Security Technical Implementation Guides (STIGs) from the Defense Information Systems Agency (DISA).  I recently worked with a team to apply both the Solaris and Oracle 11gR2 database STIGs to a SPARC SuperCluster.  The results have been published in an Oracle White paper. The SPARC SuperCluster is a highly available, high performance platform that incorporates: SPARC T4-4 servers Exadata Storage Servers and software ZFS Storage appliance InfiniBand interconnect Flash Cache  Oracle Solaris 11 Oracle VM for SPARC Oracle Database 11gR2 It is targeted towards large, mission critical database, middleware and general purpose workloads.  Using the Oracle Solution Center we configured a SSC applied DoD security guidance and confirmed functionality and performance of the system.  The white paper reviews our findings and includes a number of security recommendations.  In addition, customers can contact me for the itemized spreadsheets with our detailed STIG reports. Some notes: There is no DISA STIG  documentation for Solaris 11.  Oracle is working to help DISA create one using their new process. As a result, our report follows the Solaris 10 STIG document and applies it to Solaris 11 where applicable. In my conversations over the years with DISA Field Security Office they have repeatedly told me, "The absence of a DISA written STIG should not prevent a product from being used.  Customer may apply vendor or industry security recommendations to receive accreditation." Thanks to the core team: Kevin Rohan, Gary Jensen and Rich Qualls as well as the staff of the Oracle Solution Center and Glenn Brunette for their help in creating the document.

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  • How important is graceful degradation of JavaScript? [closed]

    - by Stephen
    Should web developers continue to spend effort progressively enhancing our web applications with JavaScript, ensuring that features gracefully degrade, thereby ensuring accessibility? Or should we spend that time focused on new features or other areas of development? The subtext of that question would be: How many of our customers/clients/users utilize our websites or applications with JavaScript disabled? Do you have any projects with requirements that specifically demand JavaScript functionality (almost all of mine do), and do those requirements also demand graceful degradation? For the sake of asking this question, I pulled up programmers.stackexchange.com without JavaScript enabled, and I was greeted with this message: "Programmers - Stack Exchange works best with JavaScript enabled". It was difficult to log in, albeit the site seemed to generally work okay. (I wasn't able to vote up any questions.) I think this is a satisfactory approach to development. Imagine the effort involved in making all of the site's features work with plain old HTML and server-side logic. On the other hand, I wonder how many users have been alienated by this approach. We've all been trained (at least the good developers among us) to use progressive enhancement and to ensure our web applications' dynamic features degrade gracefully. Is this progressive enhancement just pissing into the wind, or do some of our customers actually utilize certain web services without JavaScript enabled?

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  • Oracle OpenWorld 2011 Call For Papers is Now Open

    - by ruth.donohue
    What is Call for Papers? First, let’s take a small step back. Oracle OpenWorld is the world's largest event dedicated to helping enterprises understand and harness the power of information and the best place to see that technology in action. Oracle OpenWorld showcases the customers and partners whose innovation with Oracle translates to better business results. In addition, there are many opportunities to network with Oracle employees, partners and customers. Oracle OpenWorld 2011 will be held October 2-6 in San Francisco. (Note: Oracle hosts other OpenWorld conferences in China and South America, usually in December) Call for Papers is your opportunity to submit a topic to present at Oracle OpenWorld. When submitting your topic, be sure to describe what you plan to discuss and the value of the presentation to other attendees. So think about the interesting and exciting things you have done with Siebel CRM or Oracle CRM On Demand (or any Oracle product), and submit your topic. The deadline is Sunday, March 27th, so think fast. By the way, if you are selected to present at Oracle OpenWorld, you’ll receive a complimentary full conference pass! And stay tuned in the coming months, we’ll keep you posted on all of the exciting things happening with Oracle CRM at Oracle OpenWorld 2011. Start making your plans to attend now… You won’t want to miss it!   Technorati Tags: Oracle OpenWorld,OOW11,openworld

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  • Improve Customer Experience with Real-Time Scheduling

    - by ruth.donohue
    Recently, my husband rearranged his busy work schedule so that he could stay home an entire afternoon to wait for the alarm company to reset the password to our alarm system, only to discover at the end of the afternoon that the field service rep wasn’t going to be able to make the appointment after all. And, the company asked him to reschedule and block off time for another afternoon. Needless to say, my husband wasn’t happy with that experience. Unfortunately, customer experiences like this happen every day. As a business, you can’t afford these types of encounters. It’s too easy for your customers to turn to one of your competitors once they’ve reached the point of frustration. Customer experience and customer loyalty are more important than ever. So how can you prevent something like this from occurring? With the newly available Siebel Field Service Integration with Oracle Real-Time Scheduler, your service organization can: Create cost-optimized plans and schedules to improve operating efficiencies Deliver more accurate ETA’s and shorten appointment windows Minimize the impact of in-day events such as delays on site, sickness, poor weather conditions, and vehicle breakdowns Rather than requiring them to wait for an entire afternoon, imagine asking customers to be available for only an hour. And being able to commit to that time by working around unforeseen events and understanding the impact of delays or re-routings before they become customer issues. What would your customer experience and customer satisfaction be like then? Learn more about the Siebel Field Service Integration with Oracle Real-Time Scheduler: Register for and attend the upcoming webcast on Thursday, March 10th at 8:30 AM Pacific Time Read the press release, data sheet, and solution brief Visit the Siebel Field Service webpage

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  • OBIEE 11g 11.1.1.6.11 is Available For BI Enterprise and Exalytics

    - by p.anda
    (in via Ian & Martin) OBIEE 11g 11.1.1.6.11 is Available For BI Enterprise and Exalytics The Business Intelligence Enterprise Edition 11.1.1.6.11 patch set has been released and is available to download from My Oracle Support (https://support.oracle.com).Per the patch readme: This patch set is available for all customers who are using Oracle Business Intelligence Enterprise Edition 11.1.1.6.0, 11.1.1.6.1, 11.1.1.6.2, 11.1.1.6.2 BP1, 11.1.1.6.4, 11.1.1.6.5, 11.1.1.6.6, 11.1.1.6.7, 11.1.1.6.8, 11.1.1.6.9 and 11.1.1.6.10. Oracle Exalytics customers must only install this Oracle Business Intelligence patch set if it is certified for the specific Oracle Exalytics patch or patch set update that they are applying. For more information see Oracle Fusion Middleware Installation and Administration Guide for Oracle Exalytics In-Memory Machine and the Oracle Exalytics certification information. The Oracle Business Intelligence 11.1.1.6.11 patch set is comprised of the following patches: Patch 16747681 - 1 of 7 Oracle Business Intelligence Installer (BIINST)Patch 16747684 - 2 of 7 Oracle Real Time Decisions (RTD)Patch 16747692 - 3 of 7 Oracle Business Intelligence Publisher (BIP)Patch 16747699 - 4 of 7 Oracle Business Intelligence ADF Components (BIADFCOMPS)Patch 16747703 - 5 of 7 Enterprise Performance Management Components Installed from BI Installer 11.1.1.6.x (BIFNDNEPM)Patch 16717325 - 6 of 7 Oracle Business Intelligence: (OBIEE)Patch 16747708 - 7 of 7 Oracle Business Intelligence Platform Client Installers and MapViewer Note: - The Readme files for the above patches describe the bugs fixed in each patch, and any known bugs with the patch.- This patch is cumulative, and therefore, contains all of the fixes included in the earlier 11.1.1.6.2, 11.1.1.6.4, 11.1.1.6.5, 11.1.1.6.6, 11.1.1.6.7, 11.1.1.6.8, 11.1.1.6.9 and 11.1.1.6.10 patch sets.- However, lists of fixes from included patch sets need to be looked up in the respective patches' readme files, and are not included in the above patches' readme files.- The instructions to apply the above patches are identical, and are contained in the readme file for patch 16747681.- Please bear in mind, that the readme states to apply patch 13952743 for JDeveloper, too.

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  • What's New in Database Lifecycle Management in Enterprise Manager 12c Release 3

    - by HariSrinivasan
    Enterprise Manager 12c Release 3 includes improvements and enhancements across every area of the product. This blog provides an overview of the new and enhanced features in the Database Lifecycle Management area. I will deep dive into specific features more in depth in subsequent posts. "What's New?"  In this release, we focused on four things: 1. Lifecycle Management Support for new Database12c - Pluggable Databases 2. Management of long running processes, such as a security patch cycle (Change Activity Planner) 3. Management of large number of systems by · Leveraging new framework capabilities for lifecycle operations, such as the new advanced ‘emcli’ script option · Refining features such as configuration search and compliance 4. Minor improvements and quality fixes to existing features · Rollback support for Single instance databases · Improved "OFFLINE" Patching experience · Faster collection of ORACLE_HOME configurations Lifecycle Management Support for new Database 12c - Pluggable Databases Database 12c introduces Pluggable Databases (PDBs), the brand new addition to help you achieve your consolidation goals. Pluggable databases offer unprecedented consolidation at database level and native lifecycle verbs for creating, plugging and unplugging the databases on a container database (CDB). Enterprise Manager can supplement the capabilities of pluggable databases by offering workflows for migrating, provisioning and cloning them using the software library and the deployment procedures. For example, Enterprise Manager can migrate an existing database to a PDB or clone a PDB by storing a versioned copy in the software library. One can also manage the planned downtime related to patching by  migrating the PDBs to a new CDB. While pluggable databases offer these exciting features, it can also pose configuration management and compliance challenges if not managed properly. Enterprise Manager features like inventory management, topology associations and configuration search can mitigate the sprawl of PDBs and also lock them to predefined golden standards using configuration comparison and compliance rules. Learn More ... Management of Long Running datacenter processes - Change Activity Planner (CAP) Currently, customers resort to cumbersome methods to create, execute, track and monitor change activities within their data center. Some customers use traditional tools such as spreadsheets, project planners and in-house custom built solutions. Customers often have weekly sync up meetings across stake holders to collect status and updates. Some of the change activities, for example the quarterly patch set update (PSU) patch rollouts are not single tasks but processes with multiple tasks. Some of those tasks are performed within Enterprise Manager Cloud Control (for example Patch) and some are performed outside of Enterprise Manager Cloud Control. These tasks often run for a longer period of time and involve multiple people or teams. Enterprise Manger Cloud Control supports core data center operations such as configuration management, compliance management, and automation. Enterprise Manager Cloud Control release 12.1.0.3 leverages these capabilities and introduces the Change Activity Planner (CAP). CAP provides the ability to plan, execute, and track change activities in real time. It covers the typical datacenter activities that are spread over a long period of time, across multiple people and multiple targets (even target types). Here are some examples of Change Activity Process in a datacenter: · Patching large environments (PSU/CPU Patching cycles) · Upgrading large number of database environments · Rolling out Compliance Rules · Database Consolidation to Exadata environments CAP provides user flows for Compliance Officers/Managers (incl. lead administrators) and Operators (DBAs and admins). Managers can create change activity plans for various projects, allocate resources, targets, and groups affected. Upon activation of the plan, tasks are created and automatically assigned to individual administrators based on target ownership. Administrators (DBAs) can identify their tasks and understand the context, schedules, and priorities. They can complete tasks using Enterprise Manager Cloud Control automation features such as patch plans (or in some cases outside Enterprise Manager). Upon completion, compliance is evaluated for validations and updates the status of the tasks and the plans. Learn More about CAP ...  Improved Configuration & Compliance Management of a large number of systems Improved Configuration Comparison:  Get to the configuration comparison results faster for simple ad-hoc comparisons. When performing a 1 to 1 comparison, Enterprise Manager will perform the comparison immediately and take the user directly to the results without having to wait for a job to be submitted and executed. Flattened system comparisons reduce comparison setup time and reduce complexity. In addition to the previously existing topological comparison, users now have an option to compare using a “flattened” methodology. Flattening means to remove duplicate target instances within the systems and remove the hierarchy of member targets. The result are much easier to spot differences particularly for specific use cases like comparing patch levels between complex systems like RAC and Fusion Apps. Improved Configuration Search & Advanced EMCLI Script option for Mass Automation Enterprise manager 12c introduces a new framework level capability to be able to script and stitch together multiple tasks using EMCLI. This powerful capability can be leveraged for lifecycle operations, especially when executing a task over a large number of targets. Specific usages of this include, retrieving a qualified list of targets using Configuration Search and then using the resultset for automation. Another example would be executing a patching operation and then re-executing on targets where it may have failed. This is complemented by other enhancements, such as a better usability for designing reusable configuration searches. IN EM 12c Rel 3, a simplified UI makes building adhoc searches even easier. Searching for missing patches is a common use of configuration search. This required the use of the advanced options which are now clearly defined and easy to use. Perform “Configuration Search” using the EMCLI. Users can find and execute Configuration Searches from the EMCLI which can be extremely useful for building sophisticated automation scripts. For an example, Run the Search named “Oracle Databases on Exadata” which finds all Database targets running on top of Exadata. Further filter the results by refining by options like name, host, etc.. emcli get_targets -config_search="Databases on Exadata" –target_name="exa%“ Use this in powerful mass automation operations using the new emcli script option. For example, to solve the use case of – Finding all DBs running on Exadata and housing E-Biz and Patch them. Create a Python script with emcli functions and invoke it in the new EMCLI script option shell. Invoke the script in the new EMCLI with script option directly: $<path to emcli>/emcli @myPSU_Patch.py Richer compliance content:  Now over 50 Oracle Provided Compliance Standards including new standards for Pluggable Database, Fusion Applications, Oracle Identity Manager, Oracle VM and Internet Directory. 9 Oracle provided Real Time Monitoring Standards containing over 900 Compliance Rules across 500 Facets. These new Real time Compliance Standards covers both Exadata Compute nodes and Linux servers. The result is increased Oracle software coverage and faster time to compliance monitoring on Exadata. Enhancements to Patch Management: Overhauled "OFFLINE" Patching experience: Simplified Patch uploads UI to improve the offline experience of patching. There is now a single step process to get the patches into software library. Customers often maintain local repositories of patches, sometimes called software depots, where they host the patches downloaded from My Oracle Support. In the past, you had to move these patches to your desktop then upload them to the Enterprise Manager's Software library through the Enterprise Manager Cloud Control user interface. You can now use the following EMCLI command to upload multiple patches directly from a remote location within the data center: $emcli upload_patches -location <Path to Patch directory> -from_host <HOSTNAME> The upload process filters all of the new patches, automatically selects the relevant metadata files from the location, and uploads the patches to software library. Other Improvements:  Patch rollback for single instance databases, new option in the Patch Plan to rollback the patches added to the patch plans. Upon execution, the procedure would rollback the patch and the SQL applied to the single instance Databases. Improved and faster configuration collection of Oracle Home targets can enable more reliable automation at higher level functions like Provisioning, Patching or Database as a Service. Just to recap, here is a list of database lifecycle management features:  * Red highlights mark – New or Enhanced in the Release 3. • Discovery, inventory tracking and reporting • Database provisioning including o Migration to Pluggable databases o Plugging and unplugging of pluggable databases o Gold image based cloning o Scaling of RAC nodes •Schema and data change management •End-to-end patch management in online and offline modes, including o Patch advisories in online (connected with My Oracle Support) and offline mode o Patch pre-deployment analysis, deployment and rollback (currently only for single instance databases) o Reporting • Upgrade planning and execution of the upgrade process • Configuration management including • Compliance management with out-of-box content • Change Activity Planner for planning, designing and tracking long running processes For more information on Enterprise Manager’s database lifecycle management capabilities, visit http://www.oracle.com/technetwork/oem/lifecycle-mgmt/index.html

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  • Combined Likelihood Models

    - by Lukas Vermeer
    In a series of posts on this blog we have already described a flexible approach to recording events, a technique to create analytical models for reporting, a method that uses the same principles to generate extremely powerful facet based predictions and a waterfall strategy that can be used to blend multiple (possibly facet based) models for increased accuracy. This latest, and also last, addition to this sequence of increasing modeling complexity will illustrate an advanced approach to amalgamate models, taking us to a whole new level of predictive modeling and analytical insights; combination models predicting likelihoods using multiple child models. The method described here is far from trivial. We therefore would not recommend you apply these techniques in an initial implementation of Oracle Real-Time Decisions. In most cases, basic RTD models or the approaches described before will provide more than enough predictive accuracy and analytical insight. The following is intended as an example of how more advanced models could be constructed if implementation results warrant the increased implementation and design effort. Keep implemented statistics simple! Combining likelihoods Because facet based predictions are based on metadata attributes of the choices selected, it is possible to generate such predictions for more than one attribute of a choice. We can predict the likelihood of acceptance for a particular product based on the product category (e.g. ‘toys’), as well as based on the color of the product (e.g. ‘pink’). Of course, these two predictions may be completely different (the customer may well prefer toys, but dislike pink products) and we will have to somehow combine these two separate predictions to determine an overall likelihood of acceptance for the choice. Perhaps the simplest way to combine multiple predicted likelihoods into one is to calculate the average (or perhaps maximum or minimum) likelihood. However, this would completely forgo the fact that some facets may have a far more pronounced effect on the overall likelihood than others (e.g. customers may consider the product category more important than its color). We could opt for calculating some sort of weighted average, but this would require us to specify up front the relative importance of the different facets involved. This approach would also be unresponsive to changing consumer behavior in these preferences (e.g. product price bracket may become more important to consumers as a result of economic shifts). Preferably, we would want Oracle Real-Time Decisions to learn, act upon and tell us about, the correlations between the different facet models and the overall likelihood of acceptance. This additional level of predictive modeling, where a single supermodel (no pun intended) combines the output of several (facet based) models into a single prediction, is what we call a combined likelihood model. Facet Based Scores As an example, we have implemented three different facet based models (as described earlier) in a simple RTD inline service. These models will allow us to generate predictions for likelihood of acceptance for each product based on three different metadata fields: Category, Price Bracket and Product Color. We will use an Analytical Scores entity to store these different scores so we can easily pass them between different functions. A simple function, creatively named Compute Analytical Scores, will compute for each choice the different facet scores and return an Analytical Scores entity that is stored on the choice itself. For each score, a choice attribute referring to this entity is also added to be returned to the client to facilitate testing. One Offer To Predict Them All In order to combine the different facet based predictions into one single likelihood for each product, we will need a supermodel which can predict the likelihood of acceptance, based on the outcomes of the facet models. This model will not need to consider any of the attributes of the session, because they are already represented in the outcomes of the underlying facet models. For the same reason, the supermodel will not need to learn separately for each product, because the specific combination of facets for this product are also already represented in the output of the underlying models. In other words, instead of learning how session attributes influence acceptance of a particular product, we will learn how the outcomes of facet based models for a particular product influence acceptance at a higher level. We will therefore be using a single All Offers choice to represent all offers in our combined likelihood predictions. This choice has no attribute values configured, no scores and not a single eligibility rule; nor is it ever intended to be returned to a client. The All Offers choice is to be used exclusively by the Combined Likelihood Acceptance model to predict the likelihood of acceptance for all choices; based solely on the output of the facet based models defined earlier. The Switcheroo In Oracle Real-Time Decisions, models can only learn based on attributes stored on the session. Therefore, just before generating a combined prediction for a given choice, we will temporarily copy the facet based scores—stored on the choice earlier as an Analytical Scores entity—to the session. The code for the Predict Combined Likelihood Event function is outlined below. // set session attribute to contain facet based scores. // (this is the only input for the combined model) session().setAnalyticalScores(choice.getAnalyticalScores); // predict likelihood of acceptance for All Offers choice. CombinedLikelihoodChoice c = CombinedLikelihood.getChoice("AllOffers"); Double la = CombinedLikelihoodAcceptance.getChoiceEventLikelihoods(c, "Accepted"); // clear session attribute of facet based scores. session().setAnalyticalScores(null); // return likelihood. return la; This sleight of hand will allow the Combined Likelihood Acceptance model to predict the likelihood of acceptance for the All Offers choice using these choice specific scores. After the prediction is made, we will clear the Analytical Scores session attribute to ensure it does not pollute any of the other (facet) models. To guarantee our combined likelihood model will learn based on the facet based scores—and is not distracted by the other session attributes—we will configure the model to exclude any other inputs, save for the instance of the Analytical Scores session attribute, on the model attributes tab. Recording Events In order for the combined likelihood model to learn correctly, we must ensure that the Analytical Scores session attribute is set correctly at the moment RTD records any events related to a particular choice. We apply essentially the same switching technique as before in a Record Combined Likelihood Event function. // set session attribute to contain facet based scores // (this is the only input for the combined model). session().setAnalyticalScores(choice.getAnalyticalScores); // record input event against All Offers choice. CombinedLikelihood.getChoice("AllOffers").recordEvent(event); // force learn at this moment using the Internal Dock entry point. Application.getPredictor().learn(InternalLearn.modelArray, session(), session(), Application.currentTimeMillis()); // clear session attribute of facet based scores. session().setAnalyticalScores(null); In this example, Internal Learn is a special informant configured as the learn location for the combined likelihood model. The informant itself has no particular configuration and does nothing in itself; it is used only to force the model to learn at the exact instant we have set the Analytical Scores session attribute to the correct values. Reporting Results After running a few thousand (artificially skewed) simulated sessions on our ILS, the Decision Center reporting shows some interesting results. In this case, these results reflect perfectly the bias we ourselves had introduced in our tests. In practice, we would obviously use a wider range of customer attributes and expect to see some more unexpected outcomes. The facetted model for categories has clearly picked up on the that fact our simulated youngsters have little interest in purchasing the one red-hot vehicle our ILS had on offer. Also, it would seem that customer age is an excellent predictor for the acceptance of pink products. Looking at the key drivers for the All Offers choice we can see the relative importance of the different facets to the prediction of overall likelihood. The comparative importance of the category facet for overall prediction might, in part, be explained by the clear preference of younger customers for toys over other product types; as evident from the report on the predictiveness of customer age for offer category acceptance. Conclusion Oracle Real-Time Decisions' flexible decisioning framework allows for the construction of exceptionally elaborate prediction models that facilitate powerful targeting, but nonetheless provide insightful reporting. Although few customers will have a direct need for such a sophisticated solution architecture, it is encouraging to see that this lies within the realm of the possible with RTD; and this with limited configuration and customization required. There are obviously numerous other ways in which the predictive and reporting capabilities of Oracle Real-Time Decisions can be expanded upon to tailor to individual customers needs. We will not be able to elaborate on them all on this blog; and finding the right approach for any given problem is often more difficult than implementing the solution. Nevertheless, we hope that these last few posts have given you enough of an understanding of the power of the RTD framework and its models; so that you can take some of these ideas and improve upon your own strategy. As always, if you have any questions about the above—or any Oracle Real-Time Decisions design challenges you might face—please do not hesitate to contact us; via the comments below, social media or directly at Oracle. We are completely multi-channel and would be more than glad to help. :-)

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  • OBIEE Version 11.1.1.7.140527 Now Released

    - by Lia Nowodworska - Oracle
    (in via Martin) The Oracle Business Intelligence Enterprise Edition (OBIEE) 11g 11.1.1.7.140527 Bundle Patch is now available to download via My Oracle Support | Patches & Updates. This is provided as single Bundle Patch  Patch  18507268 and is comprised of the following: Patch 16913445 - 1 of 8 Oracle BI Installer (BIINST) Patch 18507640 - 2 of 8 Oracle BI Publisher (BIP) Patch 18657616 - 3 of 8 EPM Components Installed from BI Installer 11.1.1.7.0 (BIFNDNEPM) Patch 18507802 - 4 of 8 Oracle BI Server (BIS) Patch 18507778 - 5 of 6 Oracle BI Presentation Services (BIPS) Patch 17300045 - 6 of 8 Oracle Real-Time Decisions (RTD) Patch 16997936 - 7 of 8 Oracle BI ADF Components (BIADFCOMPS) Patch 18507823 - 8 of 8 Oracle BI Platform Client Installers and MapViewer NOTE: Also required to be downloaded: Patch 16569379 - Dynamic Monitoring Service patch This patch set is available for all customers who are using Oracle Business Intelligence Enterprise Edition 11.1.1.7.0, 11.1.1.7.1, 11.1.1.7.131017, 11.1.1.7.140114, 11.1.1.7.140225 and 11.1.1.7.140415 NOTE: It is also available for Exalytics customers who have applied the Exalytics PS3 patch. For more information refer to: OBIEE 11g 11.1.1.7.140527 Bundle Patch is Available for OBIEE ( Doc ID 1676798.1 ) The OBIEE Suite Bundle Patches are cumulative - the content of the previous 11.1.1.7.x bundle patches are included in this latest bundle patch. Ensure to review the Readme documentation for further important patch information.  This is available via the My Oracle Support | Patches & Updates screen when downloading. Keep up to-date with the latest OBIEE Patches and Patch Set Updates by visiting OBIEE 11g: Required and Recommended Patches and Patch Sets (Doc ID 1488475.1 )

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  • Learn How to Integrate Social Media into Your Customer Service - December 12 Webcast

    - by Tuula Fai
    Are you interested in learning more about social media customer service strategies? Then register for CRM Magazine's Roundtable Webcast, Four Social Media Support Strategies, being held Wednesday, December 12 from 11 AM - 12 PM PT (2 - 3 PM ET). The webcast features Oracle's Charlie Knapp, Director of CRM/CX Applications, Product Marketing who will speak on best practices for social enabling your contact center and customer support. Here is a brief overview of the webinar: Today's customers reveal an incredible amount of valuable information through social media on a daily basis. How well is your organization able to listen and repond? Join Parature, Verint Systems, KANA, and Oracle in this free webinar and learn how to: Enable collaboration across the enterprise to provide service and support in social media. Enhance loyalty, drive voice of the customer listening, and reduce costs. Intelligently identify, route, and engage directly with your customers through social media. Integrate social media into contact center workflows to solve customer issues, protect your brand, and improve satisfaction. Register now to join us for this free web event.  

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  • Out-of-the-Box Integration Links Primavera Solutions with PeopleSoft Projects Applications

    - by Sylvie MacKenzie, PMP
    In a move that brings best-in-class enterprise project portfolio management to Oracle’s PeopleSoft enterprise resource planning customers, Oracle announced the integration of Oracle’s PeopleSoft projects applications and Oracle’s Primavera P6 Enterprise Project Portfolio Management. The combination of PeopleSoft financial controls and Primavera portfolio management capabilities brings greater oversight of end-to-end processes to help organizations improve the planning and execution efforts needed to deliver projects on time and within budget. “As an organization with many high-value, project-driven initiatives, we are very pleased to see Oracle’s investment in this important integration,” says Janardhanan Sankar, senior vice president for technology and quality at ITC Infotech India Ltd. Oracle’s PeopleSoft projects applications enable project-centric organizations and departments to establish core operational processes for full project lifecycle management across operations and finance. The integration with Primavera P6 Enterprise Project Portfolio Management means organizations can eliminate costly and difficult-to-maintain proprietary integrations. Organizations can also standardize on the Oracle technologies to Align back-office budgets and costs with project operations to help ensure accurate forecasting of costs, resources, and schedules Provide an accurate single source of truth to financial managers and analysts using Oracle’s PeopleSoft projects applications, and to project managers using Primavera P6 Enterprise Project Portfolio Management  Enhance project collaboration and execution by having all users utilizing common solutions to communicate, plan, and deliver projects “By bringing together Oracle’s PeopleSoft projects applications and Oracle’s Primavera P6 Enterprise Project Portfolio Management, we are able to provide customers with the infrastructure they need to achieve a single source of truth on the projects they are managing,” says Paco Aubrejuan, Oracle’s group vice president and general manager, PeopleSoft. “This real-time visibility drives profitability, increases productivity, and improves operations.” For more information, view the on-demand Webcast, “Bridging Business Processes for Optimal Portfolio Performance,” or read about the new integration.

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  • Efficient use of Bundling

    - by ACShorten
    One of the discussions I am having with customers and consulting people is about the use of Bundling and its appropriate use. We introduced Bundling post release in the V2.2 code line to allow partners and consultants to build solutions using the Configuration Tools objects such as UI Maps, Service Scripts, Business Objects, Business Services etc and then export and migrate them as solutions. Whilst that was the original intent I have found a few teams using the facility for other data and then complaining about the efficiency or relevance of the tool. Here are a number of guidelines to help optimize the use of Bundling for your implementation: Not all objects can be bundled. Only specific objects in the product can be bundled. These are targetted at Configuration Tools objects and a select group of other objects that are required for these objects. Maintenance Objects with the option "Eligble for Bundling" set to Y (and also contains a Bundling Add BO). Add objects to the Bundle as you complete them - Bundling can have issues with sequencing objects. The best way of combating this is to add objects to the bundle as you complete them. This will help with making sure you sequence the loading of the objects as you are building them in the correct order. Remember Bundling was designed for developers and partners to deliver solutions. If you leave adding objects to a Bundle using the Bundle Export zones then you will have less control of what sequence they are applied and this can cause timing issues. Bundling takes the latest revision  - If you combine Bundling with Revision Control then the Bundling will take the latest release of the object at the time of the export operation. Bundling and Version Control products - If you use a version control tool to control your java code then you can also check in the Bundle to associate a release between code and a bundle. Bundling is quite a powerful feature of the Oracle Utilities Application Framework that allows sales, partners, consultants and customers to package and import their Configuration Tools based solutions.

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  • Oracle and Cavium to work together on Java SE 8 on 64-bit ARMv8

    - by Henrik Stahl
    We have been working for some time on a standard Oracle JDK 8 port to the upcoming introduction of 64-bit servers based on the new ARMv8 micro architecture. At ARM TechCon 2013 in Santa Clara, California, we announced a roadmap with an expected GA in 2015. This project is going very well and is ahead of schedule. We will soon be at the point where we will make binaries available outside of Oracle - first in a managed beta program with select customers/partners, and sometime during the fall of 2014 as a public early access program. Unless something changes, we are looking at a early 2015 GA. We should be able to share a detailed ramp down and GA plan by JavaOne 2014. One of the things we (obviously) need to produce a high-quality port is hardware for development and QA. We are therefore happy to announce that we will be collaborating with Cavium on this project. Cavium has been a supporter of the Java ecosystem for a long time and we have numerous joint customers running various Java versions on Cavium MIPS and ARM-based hardware. Cavium has now agreed to provide us with development hardware and engineering resources so that we can certify and optimize the initial Oracle JDK 8 release on Cavium's ThunderX hardware. This is expected to improve quality and performance of JDK 8 on ARMv8 in general, as well as on Cavium's hardware. For more information: Cavium announcement on the ThunderX product family Cavium announcement on Oracle collaboration As a reminder, we plan to release the Oracle JDK 8 port to 64-bit ARMv8 under the royalty-free (for general purpose servers etc) Binary Code License, but we have no current plans to open source it.

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  • SOA Community Newsletter November 2012

    - by JuergenKress
    Dear SOA partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. BPM is a key solution to this portfolio. To position BPM to your customers you can find many use case ideas in the paper BPM 11g Patterns and industry specific value propositions for Financial Services & Insurance & Retail. Many more Process Accelerators (11.1.1.6.2) have become available. It is an excellent demo and starting point for BPM projects. Our SOA Suite team published the most important OOW presentation at the OTN website. The Oracle SOA proactive support team is running a series of blog posts about SOA and JMS Introductory. To become an expert in SOA, Bob highlighted the latest list of SOA books. For OSB projects we recommend the EAIESB OSB poster. Thanks to all the experts who contributed and shared their SOA & BPM knowledge this month again. Please feel free to send us the link to your blog post via twitter @soacommunity: Undeploy multiple SOA composites with WLST or ANT by Danilo Schmiedel Fault Handling Slides and Q&A by Vennester Installing Oracle Event Processing 11g by Antoney Reynolds Expanding the Oracle Enterprise Repository with functional documentation by Marc Kuijpers Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile By Michelle Kimihira A brief note for customers running SOA Suite on AIX platforms By Christian ACM - Adaptive Case Management by Peter Paul BPM 11g - Dynamic Task Assignment with Multi-level Organization Units By Mark Foster Oracle Real User Experience Insight: Oracle's Approach to User Experience Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsNovember2012 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • SOA Community Newsletter November 2012

    - by JuergenKress
    Dear SOA partner community member Too many different product from Oracle, no idea how do they fit together? Get a copy of the Oracle catalog, an excellent overview of the Oracle middleware portfolio. BPM is a key solution to this portfolio. To position BPM to your customers you can find many use case ideas in the paper BPM 11g Patterns and industry specific value propositions for Financial Services & Insurance & Retail. Many more Process Accelerators (11.1.1.6.2) have become available. It is an excellent demo and starting point for BPM projects. Our SOA Suite team published the most important OOW presentation at the OTN website. The Oracle SOA proactive support team is running a series of blog posts about SOA and JMS Introductory. To become an expert in SOA, Bob highlighted the latest list of SOA books. For OSB projects we recommend the EAIESB OSB poster. Thanks to all the experts who contributed and shared their SOA & BPM knowledge this month again. Please feel free to send us the link to your blog post via twitter @soacommunity: Undeploy multiple SOA composites with WLST or ANT by Danilo Schmiedel Fault Handling Slides and Q&A by Vennester Installing Oracle Event Processing 11g by Antoney Reynolds Expanding the Oracle Enterprise Repository with functional documentation by Marc Kuijpers Build Mobile App for E-Business Suite Using SOA Suite and ADF Mobile By Michelle Kimihira A brief note for customers running SOA Suite on AIX platforms By Christian ACM - Adaptive Case Management by Peter Paul BPM 11g - Dynamic Task Assignment with Multi-level Organization Units By Mark Foster Oracle Real User Experience Insight: Oracle's Approach to User Experience Hope to see you at the Middleware Day at UK Oracle User Group Conference 2012 in Birmingham. Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsNovember2012 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Profit at Oracle OpenWorld 2012

    - by user462779
    It's only a week away: Oracle OpenWorld descends on San Francisco from September 30 to October 4. It's always a frantic week for the Profit editorial staff, but here's a few thing we've got going in San Francisco that you'll want to watch out for: Profit on Oracle OpenWorld Live: The Oracle video team will be broadcasting live from the event all week. I have a few interesting on-air interviews booked, including a conversation with business/technology researcher Andrew Mcafee (Monday Oct 1 @ 11:45am), Acorn Paper CEO David Weissberg (Tuesday, Oct 2 @ 12:15pm) and Abhay Parasnis, Oracle Senior Vice President, Oracle Public Cloud (Wednesday, Oct 3, @ 10:45am). Profit in the Oracle Partner Network Lounge: This summer, I worked with the amazing Oracle Partner Network (OPN) team to create the Profit Oracle Specialized Partner Edition 2012. It's a great catalog of Oracle partner success stories and insight into the OPN strategy from its leadership. Look for the special issue of Profit in the Oracle PartnerNetwork Lounge: the place where partners can meet formally or informally with colleagues, customers, prospects, and other industry professionals. Moscone South, Exhibit Hall, Room 100 Oracle Customer Experience Summit @ OpenWorld: There's been a lot of discussion within my editorial team (and content published, as well)about Customer Experience. To keep pace with this evolving subject, I'll be attending this special embedded conference on Wednesday and Thursday (Oct. 3-4). Especially looking forward to Seth Godin's presentation: he was one of the first experts we interviewed forProfit Online five years ago. The Executive Edge @ OpenWorld: Of course, my Oracle OpenWorld is mostly filled with meetings/interviews with Oracle customers about completed Oracle projects and the strategic impact of enterprise IT on business. The ideal place for these conversations is The Executive Edge @ OpenWorld embedded conference. Samovar Tea Lounge at Moscone Center: I spend my down time on the roof of Moscone North, preparing for meetings or having impromptu conversations with attendees at this little oasis overlooking Yerba Buena Gardens. Fee free to drop my for a chat! See you in San Francisco! -Aaron Lazenby

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  • New Content: Customer Engagement & Oracle OpenWorld Preview

    - by user462779
    Two new bits of content available on Profit Online: In A Cross-Channel Approach to Consumer Engagement, Cassandra Moren, senior director of consumer goods industry marketing at Oracle, shares her thoughts on how consumer goods manufacturers are reaping benefits from developing a direct relationship with customers: "Consumer goods manufacturers are starting to adapt in ways that mirror retailers. They are making investments in innovative technologies and processes to build the infrastructure to support the market demand. With advances in aspects like social networking, digital marketing and mobility fundamentally changing the way consumers behave, the door has opened to building a more direct relationship with their customers." We've also published a Special Report on Oracle OpenWorld that gives a great overview of recommendations for must-see sessions and insider advice from experienced attendees. For example, this top from John Matelski, newly elected president of the Independent Oracle Users Group: “Based on developments of the last 12 months, I think big data is definitely going to be hot. The challenges and opportunities of data governance will be another biggie. And there will obviously be a big emphasis on Oracle Exadata and the other Oracle Engineered Systems, with more than 100 sessions.” More updates to come as we continue to add content to Profit Online on a regular basis. Thanks for reading!

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  • Content Flood and Frustration? ==> Content Salvation via WebCenter

    - by Michael Snow
    If you are still stuck on Documentum and somehow have missed hearing about our Move-Off Documentum program. Here’s a refresher on the basics to help save you from your ongoing frustration. Check out Capitalizing on Content How much content have you pushed around over email, through collaboration, and via social channels this week? Have you been engaged with a process that has been smooth, problem-free, and leaves you with a lasting impression of a great user experience? How are you managing your online presence to ensure that your customers, partners, employees and potential future customers are experiencing a consistently engaging web experience? You really can’t do this without a solid Web Experience Management platform. Learn more from the CITO Research White Paper: Creating a Successful and Meaningful Customer Experience on the Web If you'd like to catch up on what Oracle WebCenter has been doing lately - check out the latest recording now available OnDemand: March 2012 Quarterly Customer Update Webcast. Amazing how much can be done in a day on the internet. It’s even more impressive to see this presented in an infographic like the one below by mbaonline.com. How much longer can you manage the ever increasing volumes of content without some technology assistance?  Created by: MBAOnline.com

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  • Presenting the Cloud in a Different Way

    - by BuckWoody
    I had the honor of presenting the Developers at the Portland PASS chapter, and decided to go a different way than just using PowerPoint Slides…. (click on any picture to enlarge) The point is that when you need to get a point across, it’s OK to change tactics to make sure the information sticks. In this case, I decided to make the audience the PowerPoint. I used a few props to show the various paradigms we use to describe what the industry uses for the word “cloud” First, we talked about Infrastructure as a Service. I picked a gentleman who didn’t quite fit the hard hat and safety vest I picked out for him. Notice our “user” as she accesses our “Server” (complete with tray and glass) which has been virtualized.    Software as a service comes next. In this case, the user and potentially even customers just access software (represented here as a Windows ME box…) remotely – everything is virtualized. Finally, Platform as a Service – Yup, Platform shoes as a necklace, and a tie-dye shirt to represent the 70’s – a decade when mainframes used stateless programming as well. Notice also the components of Windows Azure – Compute (Keyboard) Application Fabric (Toy Bus) and Storage (Bucket).   And at the end of the day, it’s all about serving those customers…

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  • Join the SOA and BPM Customer Insight Series

    - by Dain C. Hansen
    Summer is here! So put on your shades, kick back by the pool and watch the latest SOA and BPM customer insight series from Oracle. You’ll hear directly from some of Oracle’s most well respected customers across a range of deployments, industries, and use cases. You’ve heard us tell you the advantages of Oracle SOA and Oracle BPM. But this time, listen to what our customers are saying: See Rain Fletcher, VP of Application Development and Architecture at Choice Hotels, describe how they successfully made the transition from a complex legacy environment into a faster time-to-market shared services infrastructure as they implemented their event-driven Google API project. Listen to the County of San Joaquin, California discuss how they transformed to a services-oriented architecture and business process management platform to gain efficiency and greater visibility of mission critical information important to citizen public safety. Hear from Eaton, a global power management company, review innovative strategies for a successful application integration implementation, specifically the advantages of transitioning from TIBCO to using Oracle SOA and Oracle Fusion Applications.  Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. Review the implementation overview from start to production, including integration with legacy systems. And finally, listen to Farmers Insurance share their SOA reference architecture as well as a timeline for how their services were deployed as well as the benefits for moving to an Oracle SOA-based application infrastructure.  Don’t miss the webcast series. Catch the first one on June 21st at 10AM PST with Rain Fletcher from Choice Hotels, and Bruce Tierney, Director Oracle SOA Suite. Register today!

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  • Oracle OpenWorld Interactive Customer Panels

    - by kellsey.ruppel
    Oracle OpenWorld attendees regularly report that their interactions with fellow Oracle customers represent the most valuable aspect of the conference. This year, four customer panels will promote these valuable Oracle WebCenter interactions, including:  Building Next-Generation Portals: An Interactive Customer Panel Discussion  (Wednesday, October 3, 5:00 p.m., Moscone West 3000, session ID# CON8900) With panelists from Aramark, Canadian Partnership Against Cancer, Los Angeles Department of Building & Safety, Los Angeles Department of Water & Power and Siemens Healthcare Becoming a Social Business: Stories from the Front Lines of Change (Thursday, October 4, 11:15 a.m., Moscone West 3001, session ID# CON8899) Featuring University of Louisville Land Mines, Potholes, and Dirt Roads: Navigating the Way to Enterprise Content Management Nirvana  (Thursday, October 4, 12:45 p.m., Moscone West 3001, session ID# 8898) Including panelists from Critigen and Alberta, Canada's Department of Agricultural and Rural Development Using Web Experience Management to Drive Online Marketing Success (Thursday, October 4, 2:15 p.m., Moscone West 3001, session ID# CON8897)  Featuring panelists from Ancestry.com and Arbonne We hope you’ll join us to learn first-hand from Oracle WebCenter customers as they share best practices and lessons learned when implementing Oracle WebCenter. Looking for a guide of all the Oracle WebCenter sessions at Oracle OpenWorld? Be sure to download the Oracle WebCenter Focus OnGuide!

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  • Additional new content SOA Partner Community

    - by JuergenKress
    Oracle Reference Architecture: Application Infrastructure Foundation One of the earliest additions to the IT Strategies from Oracle library, this paper describes the concepts and capabilities of the application infrastructure and defines the platform on which solutions are built. Read it. Scaling Service Oriented Architecture What is scaling, and what does it mean to a service oriented architecture? Author Philip Wik explores those issues and proposes Oracle-based solutions to SOA scaling and a SOA scaling roadmap. Read it. SOA, Cloud, and Service Technologies: A Conversation with Thomas Erl Thomas Erl, the world's best selling SOA author, is joined by Oracle SOA experts Tim Hall and Demed L'Her for a wide ranging four-part conversation on the evolution of SOA and the emergence of the architect in the era of cloud computing. Listen to the Podcast & Read a Transcript Cloud e-book Invite your customers to download this Cloud e-book, packed with multi-media resources to educate your customers on the value of Oracle Cloud computing. Assessment: Are you Leading or Lagging when it comes to SOA and BPM? Take the online SOA Assessment and BPM Assessment. New Collateral: Whitepaper Series: The Promise of BPM Technology for Financial Services Institutions - Resource Kit Whitepaper: Reaching Process Excellence with Process Accelerators - PDF Demystifying Cloud Integration: Whitepapers, webcasts, and customer case studies - Resource Kit Whitepaper: Leveraging Governance to sustain Enterprise Architecture - PDF Article: Rethink SOA: A Recipe for Business Transformation - Article Oracle SOA Resource Kit Oracle SOA Governance Resource Kit Oracle BPM Resource Kit SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • How To: Modernize IBM AIX/Power To Oracle Solaris/SPARC

    - by Cinzia Mascanzoni
    Learn how to leverage the Modernizing IBM AIX/Power to Oracle Solaris/SPARC Program, to assist you in migrating IBM AIX/Power customers to the Oracle Solaris/SPARC platform.  Customers will find Oracle Solaris/SPARC solutions an ideal long-term platform, providing greatly significantly reduced capital and operational cost savings and greatly improved performance and productivity. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Should a Parent with Children have a DefaultChild, or should a Child have a Default property?

    - by Stijn
    Which of the following two models makes more sense? I'm leaning towards the first one because there can only be one default child. The examples are in C# but I think it can apply to other languages too. Here DefaultChild holds one of the items in Children. class Parent { int ID { get; set; } Child DefaultChild { get; set; } IEnumerable<Child> Children { get; set; } } class Child { int ID { get; set; } } Here one of the items in Children has Default set to true while the others have it set to false. class Parent { int ID { get; set; } IEnumerable<Child> Children { get; set; } } class Child { int ID { get; set; } bool Default { get; set; } } A concrete situation: a User in our system has one or more Customers attached. When logging in, if said User has a default Customer, they are immediately working under this Customer. If they don't, they have to select a Customer to work under. While logged in, they can switch between Customers.

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  • ASMLib

    - by wcoekaer
    Oracle ASMlib on Linux has been a topic of discussion a number of times since it was released way back when in 2004. There is a lot of confusion around it and certainly a lot of misinformation out there for no good reason. Let me try to give a bit of history around Oracle ASMLib. Oracle ASMLib was introduced at the time Oracle released Oracle Database 10g R1. 10gR1 introduced a very cool important new features called Oracle ASM (Automatic Storage Management). A very simplistic description would be that this is a very sophisticated volume manager for Oracle data. Give your devices directly to the ASM instance and we manage the storage for you, clustered, highly available, redundant, performance, etc, etc... We recommend using Oracle ASM for all database deployments, single instance or clustered (RAC). The ASM instance manages the storage and every Oracle server process opens and operates on the storage devices like it would open and operate on regular datafiles or raw devices. So by default since 10gR1 up to today, we do not interact differently with ASM managed block devices than we did before with a datafile being mapped to a raw device. All of this is without ASMLib, so ignore that one for now. Standard Oracle on any platform that we support (Linux, Windows, Solaris, AIX, ...) does it the exact same way. You start an ASM instance, it handles storage management, all the database instances use and open that storage and read/write from/to it. There are no extra pieces of software needed, including on Linux. ASM is fully functional and selfcontained without any other components. In order for the admin to provide a raw device to ASM or to the database, it has to have persistent device naming. If you booted up a server where a raw disk was named /dev/sdf and you give it to ASM (or even just creating a tablespace without asm on that device with datafile '/dev/sdf') and next time you boot up and that device is now /dev/sdg, you end up with an error. Just like you can't just change datafile names, you can't change device filenames without telling the database, or ASM. persistent device naming on Linux, especially back in those days ways to say it bluntly, a nightmare. In fact there were a number of issues (dating back to 2004) : Linux async IO wasn't pretty persistent device naming including permissions (had to be owned by oracle and the dba group) was very, very difficult to manage system resource usage in terms of open file descriptors So given the above, we tried to find a way to make this easier on the admins, in many ways, similar to why we started working on OCFS a few years earlier - how can we make life easier for the admins on Linux. A feature of Oracle ASM is the ability for third parties to write an extension using what's called ASMLib. It is possible for any third party OS or storage vendor to write a library using a specific Oracle defined interface that gets used by the ASM instance and by the database instance when available. This interface offered 2 components : Define an IO interface - allow any IO to the devices to go through ASMLib Define device discovery - implement an external way of discovering, labeling devices to provide to ASM and the Oracle database instance This is similar to a library that a number of companies have implemented over many years called libODM (Oracle Disk Manager). ODM was specified many years before we introduced ASM and allowed third party vendors to implement their own IO routines so that the database would use this library if installed and make use of the library open/read/write/close,.. routines instead of the standard OS interfaces. PolyServe back in the day used this to optimize their storage solution, Veritas used (and I believe still uses) this for their filesystem. It basically allowed, in particular, filesystem vendors to write libraries that could optimize access to their storage or filesystem.. so ASMLib was not something new, it was basically based on the same model. You have libodm for just database access, you have libasm for asm/database access. Since this library interface existed, we decided to do a reference implementation on Linux. We wrote an ASMLib for Linux that could be used on any Linux platform and other vendors could see how this worked and potentially implement their own solution. As I mentioned earlier, ASMLib and ODMLib are libraries for third party extensions. ASMLib for Linux, since it was a reference implementation implemented both interfaces, the storage discovery part and the IO part. There are 2 components : Oracle ASMLib - the userspace library with config tools (a shared object and some scripts) oracleasm.ko - a kernel module that implements the asm device for /dev/oracleasm/* The userspace library is a binary-only module since it links with and contains Oracle header files but is generic, we only have one asm library for the various Linux platforms. This library is opened by Oracle ASM and by Oracle database processes and this library interacts with the OS through the asm device (/dev/asm). It can install on Oracle Linux, on SuSE SLES, on Red Hat RHEL,.. The library itself doesn't actually care much about the OS version, the kernel module and device cares. The support tools are simple scripts that allow the admin to label devices and scan for disks and devices. This way you can say create an ASM disk label foo on, currently /dev/sdf... So if /dev/sdf disappears and next time is /dev/sdg, we just scan for the label foo and we discover it as /dev/sdg and life goes on without any worry. Also, when the database needs access to the device, we don't have to worry about file permissions or anything it will be taken care of. So it's a convenience thing. The kernel module oracleasm.ko is a Linux kernel module/device driver. It implements a device /dev/oracleasm/* and any and all IO goes through ASMLib - /dev/oracleasm. This kernel module is obviously a very specific Oracle related device driver but it was released under the GPL v2 so anyone could easily build it for their Linux distribution kernels. Advantages for using ASMLib : A good async IO interface for the database, the entire IO interface is based on an optimal ASYNC model for performance A single file descriptor per Oracle process, not one per device or datafile per process reducing # of open filehandles overhead Device scanning and labeling built-in so you do not have to worry about messing with udev or devlabel, permissions or the likes which can be very complex and error prone. Just like with OCFS and OCFS2, each kernel version (major or minor) has to get a new version of the device drivers. We started out building the oracleasm kernel module rpms for many distributions, SLES (in fact in the early days still even for this thing called United Linux) and RHEL. The driver didn't make sense to get pushed into upstream Linux because it's unique and specific to the Oracle database. As it takes a huge effort in terms of build infrastructure and QA and release management to build kernel modules for every architecture, every linux distribution and every major and minor version we worked with the vendors to get them to add this tiny kernel module to their infrastructure. (60k source code file). The folks at SuSE understood this was good for them and their customers and us and added it to SLES. So every build coming from SuSE for SLES contains the oracleasm.ko module. We weren't as successful with other vendors so for quite some time we continued to build it for RHEL and of course as we introduced Oracle Linux end of 2006 also for Oracle Linux. With Oracle Linux it became easy for us because we just added the code to our build system and as we churned out Oracle Linux kernels whether it was for a public release or for customers that needed a one off fix where they also used asmlib, we didn't have to do any extra work it was just all nicely integrated. With the introduction of Oracle Linux's Unbreakable Enterprise Kernel and our interest in being able to exploit ASMLib more, we started working on a very exciting project called Data Integrity. Oracle (Martin Petersen in particular) worked for many years with the T10 standards committee and storage vendors and implemented Linux kernel support for DIF/DIX, data protection in the Linux kernel, note to those that wonder, yes it's all in mainline Linux and under the GPL. This basically gave us all the features in the Linux kernel to checksum a data block, send it to the storage adapter, which can then validate that block and checksum in firmware before it sends it over the wire to the storage array, which can then do another checksum and to the actual DISK which does a final validation before writing the block to the physical media. So what was missing was the ability for a userspace application (read: Oracle RDBMS) to write a block which then has a checksum and validation all the way down to the disk. application to disk. Because we have ASMLib we had an entry into the Linux kernel and Martin added support in ASMLib (kernel driver + userspace) for this functionality. Now, this is all based on relatively current Linux kernels, the oracleasm kernel module depends on the main kernel to have support for it so we can make use of it. Thanks to UEK and us having the ability to ship a more modern, current version of the Linux kernel we were able to introduce this feature into ASMLib for Linux from Oracle. This combined with the fact that we build the asm kernel module when we build every single UEK kernel allowed us to continue improving ASMLib and provide it to our customers. So today, we (Oracle) provide Oracle ASMLib for Oracle Linux and in particular on the Unbreakable Enterprise Kernel. We did the build/testing/delivery of ASMLib for RHEL until RHEL5 but since RHEL6 decided that it was too much effort for us to also maintain all the build and test environments for RHEL and we did not have the ability to use the latest kernel features to introduce the Data Integrity features and we didn't want to end up with multiple versions of asmlib as maintained by us. SuSE SLES still builds and comes with the oracleasm module and they do all the work and RHAT it certainly welcome to do the same. They don't have to rebuild the userspace library, it's really about the kernel module. And finally to re-iterate a few important things : Oracle ASM does not in any way require ASMLib to function completely. ASMlib is a small set of extensions, in particular to make device management easier but there are no extra features exposed through Oracle ASM with ASMLib enabled or disabled. Often customers confuse ASMLib with ASM. again, ASM exists on every Oracle supported OS and on every supported Linux OS, SLES, RHEL, OL withoutASMLib Oracle ASMLib userspace is available for OTN and the kernel module is shipped along with OL/UEK for every build and by SuSE for SLES for every of their builds ASMLib kernel module was built by us for RHEL4 and RHEL5 but we do not build it for RHEL6, nor for the OL6 RHCK kernel. Only for UEK ASMLib for Linux is/was a reference implementation for any third party vendor to be able to offer, if they want to, their own version for their own OS or storage ASMLib as provided by Oracle for Linux continues to be enhanced and evolve and for the kernel module we use UEK as the base OS kernel hope this helps.

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  • Oracle Enterprise Manager 12c Anniversary at Open World General Session and Twitter Chat using #em12c on October 2nd

    - by Anand Akela
    As most of you will remember, Oracle Enterprise Manager 12c was announced last year at Open World. We are celebrating first anniversary of Oracle Enterprise Manager 12c next week at Open world. During the last year, Oracle customers have seen the benefits of federated self-service access to complete application stacks, elastic scalability, automated metering, and charge-back from capabilities of Oracle Enterprise manager 12c. In this session you will learn how customers are leveraging Oracle Enterprise Manager 12c to build and operate their enterprise cloud. You will also hear about Oracle’s IT management strategy and some new capabilities inside the Oracle Enterprise Manager product family. In this anniversary general session of Oracle Enterprise Manager 12c, you will also watch an interactive role play ( similar to what some of you may have seen at "Zero to Cloud" sessions at the Oracle Cloud Builder Summit ) depicting a fictional company in the throes of deploying a private cloud. Watch as the CIO and his key cloud architects battle with misconceptions about enterprise cloud computing and watch how Oracle Enterprise Manager helps them address the key challenges of planning, deploying and managing an enterprise private cloud. The session will be led by Sushil Kumar, Vice President, Product Strategy and Business Development, Oracle Enterprise Manager. Jeff Budge, Director, Global Oracle Technology Practice, CSC Consulting, Inc. will join Sushil for the general session as well. Following the general session, Sushil Kumar ( Twitter user name @sxkumar ) will join us for a Twitter Chat on Tuesday at 1:00 PM to 2:00 PM.  Sushil will answer any follow-up questions from the general session or any question related to Oracle Enterprise Manager and Oracle Private Cloud . You can participate in the chat using hash tag #em12c on Twitter.com or by going to  tweetchat.com/room/em12c (Needs Twitter credential for participating).  You could pre-submit your questions for Sushil using any of the social media channels mentioned below. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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