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  • Take the Oracle Database Assessment for Midsize Businesses and Enterprise Departments

    - by David Swanger
    Midsize businesses and enterprise departments often face the dual challenge of having to ensure 24x7 availability while operating with limited resources.  Take this assessment to see how your organization stacks up in terms of simplicity, reliability, and affordability.  And find out how the Oracle Database Appliance helps midsize businesses balance the challenge of high availability and limited resources by simplifying deployment, maintenance, and support of high-availability database workloads. Visit this link to take the assessment: http://www.oracle.com/us/media/survey/index-dbapp-1518659.html

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  • Blink-Data vs Instinct?

    - by Samantha.Y. Ma
    In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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  • Early Adopters of Oracle Enterprise Manager 12c Report Agility and Productivity Benefits

    - by Anand Akela
    Earlier this month at the Oracle Open World 2012, we celebrated the first anniversary of Oracle Enterprise Manager 12c . Early adopters of  Oracle Enterprise manager 12c have benefited from its federated self-service access to complete application stacks, automated provisioning, elastic scalability, metering, and charge-back capabilities. Crimson Consulting Group recently interviewed multiple early adopters of Oracle Enterprise Manager 12c and captured their finding in a white Paper "Real-World Benefits of Private Cloud: Early Adopters of Oracle Enterprise Manager 12c Report Agility and Productivity Gains".  Here is summary of the finding :- On October 25th at 10 AM pacific time, Kirk Bangstad from the Crimson Consulting group will join us in a live webcast and share what learnt from the early adopters of Oracle Enterprise Manager 12c. Don't miss this chance to hear how private clouds could impact your business and ask questions from our experts. Webcast: Real-World Benefits of Private Cloud Early Adopters of Oracle Enterprise Manager 12c Report Agility and Productivity Benefits Date: Thursday, October 25, 2012 Time: 10:00 AM PDT | 1:00 PM EDT Register Today All attendees will receive the White Paper: Real-World Benefits of Private Cloud: Early Adopters of Oracle Enterprise Manager 12c Report Agility and Productivity Gains. Stay Connected Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Part 6: Extensions vs. Modifications

    - by volker.eckardt(at)oracle.com
    Customizations = Extensions + Modifications In the EBS terminology, a customization can be an extension or a modification. Extension means that you mainly create your own code from scratch. You may utilize existing views, packages and java classes, but your code is unique. Modifications are quite different, because here you take existing code and change or enhance certain areas to achieve a slightly different behavior. Important is that it doesn't matter if you place your code at the same or at another place – it is a modification. It is also not relevant if you leave the original code enabled or not! Why? Here is the answer: In case the original code piece you have taken as your base will get patched, you need to copy the source again and apply all your changes once more. If you don't do that, you may get different results or write different data compared to the standard – this causes a high risk! Here are some guidelines how to reduce the risk: Invest a bit longer when searching for objects to select data from. Rather choose a view than a table. In case Oracle development changes the underlying tables, the view will be more stable and is therefore a better choice. Choose rather public APIs over internal APIs. Same background as before: although internal structure might change, the public API is more stable. Use personalization and substitution rather than modification. Spend more time to check if the requirement can be covered with such techniques. Build a project code library, avoid that colleagues creating similar functionality multiple times. Otherwise you have to review lots of similar code to determine the need for correction. Use the technique of “flagged files”. Flagged files is a way to mark a standard deployment file. If you run the patch analyse (within Application Manager), the analyse result will list flagged standard files in case they will be patched. If you maintain a cross reference to your own CEMLIs, you can easily determine which CEMLIs have to be reviewed. Implement a code review process. This can be done by utilizing team internal or external persons. If you implement such a team internal process, your team members will come up with suggestions how to improve the code quality by themselves. Review heavy customizations regularly, to identify options to reduce complexity; let's say perform this every 6th month. You may not spend days for such a review, but a high level cross check if the customization can be reduced is suggested. De-install customizations which are no more required. Define a process for this. Add a section into the technical documentation how to uninstall and what are possible implications. Maintain a cross reference between CEMLIs and between CEMLIs, EBS modules and business processes. Keep this list up to date! Share this list! By following these guidelines, you are able to improve product stability. Although we might not be able to avoid modifications completely, we can give a much better advise to developers and to our test team. Summary: Extensions and Modifications have to be handled differently during their lifecycle. Modifications implicate a much higher risk and should therefore be reviewed more frequently. Good cross references allow you to give clear advise for the testing activities.

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  • Generated Methods with Type Hints

    - by Ondrej Brejla
    Hi all! Today we would like to introduce you just another feature from upcoming NetBeans 7.3. It's about generating setters, constructors and type hints of their parameters. For years, you can use Insert Code action to generate setters, getters, constructors and such. Nothing new. But from NetBeans 7.3 you can generate Fluent Setters! What does it mean? Simply that $this is returned from a generated setter. This is how it looks like: But that's not everything :) As you know, before a method is generated, you have to choose a field, which will be associated with that method (in case of constructors, you choose fileds which should be initialized by that constructor). And from NetBeans 7.3, type hints are generated automatically for these parameters! But only if a proper PHPDoc is used in a corresponding field declaration, of course. Here is how it looks like. And that's all for today and as usual, please test it and if you find something strange, don't hesitate to file a new issue (product php, component Editor). Thanks a lot!

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  • Most Innovative IDM Projects: Awards at OpenWorld

    - by Tanu Sood
    On Tuesday at Oracle OpenWorld 2012, Oracle recognized the winners of Innovation Awards 2012 at a ceremony presided over by Hasan Rizvi, Executive Vice President at Oracle. Oracle Fusion Middleware Innovation Awards recognize customers for achieving significant business value through innovative uses of Oracle Fusion Middleware offerings. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. This year’s Award honors customers for their cutting-edge solutions driving business innovation and IT modernization using Oracle Fusion Middleware. The program has grown over the past 6 years, receiving a record number of nominations from customers around the globe. The winners were selected by a panel of judges that ranked each nomination across multiple different scoring categories. Congratulations to both Avea and ETS for winning this year’s Innovation Award for Identity Management. Identity Management Innovation Award 2012 Winner – Avea Company: Founded in 2004, AveA is the sole GSM 1800 mobile operator of Turkey and has reached a nationwide customer base of 12.8 million as of the end of 2011 Region: Turkey (EMEA) Products: Oracle Identity Manager, Oracle Identity Analytics, Oracle Access Management Suite Business Drivers: ·         To manage the agility and scale required for GSM Operations and enable call center efficiency by enabling agents to change their identity profiles (accounts and entitlements) rapidly based on call load. ·         Enhance user productivity and call center efficiency with self service password resets ·         Enforce compliance and audit reporting ·         Seamless identity management between AveA and parent company Turk Telecom Innovation and Results: ·         One of the first Sun2Oracle identity management migrations designed for high performance provisioning and trusted reconciliation built with connectors developed on the ICF architecture that provides custom user interfaces for  dynamic and rapid management of roles and entitlements along with entitlement level attestation using closed loop remediation between Oracle Identity Manager and Oracle Identity Analytics. ·         Dramatic reduction in identity administration and call center password reset tasks leading to 20% reduction in administration costs and 95% reduction in password related calls. ·         Enhanced user productivity by up to 25% to date ·         Enforced enterprise security and reduced risk ·         Cost-effective compliance management ·         Looking to seamlessly integrate with parent and sister companies’ infrastructure securely. Identity Management Innovation Award 2012 Winner – Education Testing Service (ETS)       See last year's winners here --Company: ETS is a private nonprofit organization devoted to educational measurement and research, primarily through testing. Region: U.S.A (North America) Products: Oracle Access Manager, Oracle Identity Federation, Oracle Identity Manager Business Drivers: ETS develops and administers more than 50 million achievement and admissions tests each year in more than 180 countries, at more than 9,000 locations worldwide.  As the business becomes more globally based, having a robust solution to security and user management issues becomes paramount. The organizations was looking for: ·         Simplified user experience for over 3000 company users and more than 6 million dynamic student and staff population ·         Infrastructure and administration cost reduction ·         Managing security risk by controlling 3rd party access to ETS systems ·         Enforce compliance and manage audit reporting ·         Automate on-boarding and decommissioning of user account to improve security, reduce administration costs and enhance user productivity ·         Improve user experience with simplified sign-on and user self service Innovation and Results: 1.    Manage Risk ·         Centralized system to control user access ·         Provided secure way of accessing service providers' application using federated SSO. ·         Provides reporting capability for auditing, governance and compliance. 2.    Improve efficiency ·         Real-Time provisioning to target systems ·         Centralized provisioning system for user management and access controls. ·         Enabling user self services. 3.    Reduce cost ·         Re-using common shared services for provisioning, SSO, Access by application reducing development cost and time. ·         Reducing infrastructure and maintenance cost by decommissioning legacy/redundant IDM services. ·         Reducing time and effort to implement security functionality in business applications (“onboard” instead of new development). ETS was able to fold in new and evolving requirement in addition to the initial stated goals realizing quick ROI and successfully meeting business objectives. Congratulations to the winners once again. We will be sure to bring you more from these Innovation Award winners over the next few months.

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  • Hardware from Oracle, Pricing for Education (HOPE) Program: New version now available!

    - by Cinzia Mascanzoni
    With HOPE Version 5, Oracle offers education institutions even more unmatched savings on its award-winning systems products making it more affordable for educational institutions to create scalable, high-performing, and low TCO teaching and learning environments. With special discounts for you, on selected Sun products from Oracle, the net result is that you can assist your Resellers in reducing the impact on their customers' budget in two ways: • Lower the total cost for technology acquisition of systems and hardware, for the end user • Reduce the environmental impact of the educational institutions served by your Resellers, by running and maintaining a lower cost, more efficient infrastructure Start today to take advantage of the new release of this exciting program from Oracle. Check the EMEA VAD Resource Center for a description of the products and discounts offered to you and to find links to more detailed information about these Sun products.

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  • October 2013 Fusion Middleware (FMW) Proactive Patches released

    - by PCat
    We are glad to announce that the following Fusion Middleware (FMW) Proactive  patches were released on October 15, 2013.Bundle PatchesBundle patches are collections of controlled, well tested critical bug fixes for a specific product  which may include security contents and occasionally minor enhancements. These are cumulative in nature meaning the latest bundle patch in a particular series includes the contents of the previous bundle patches released.  A suite bundle patch is an aggregation of multiple product  bundle patches that are part of a product suite. Oracle Identity Management Suite Bundle Patch 11.1.1.5.5 consisting of Oracle Identity Manager (OIM) 11.1.1.5.9 bundle patch Oracle Access Manager (OAM) 11.1.1.5.6 bundle patch. Oracle Adaptive Access Manager (OAAM) 11.1.1.5.2 bundle patch. Oracle Entitlement Server (OES) 11.1.1.5.4 bundle patch. Oracle Identity Management Suite Bundle Patch 11.1.2.0.4 consisting of Oracle Access Manager (OAM) 11.1.2.0.4 bundle patch. Oracle Adaptive Access Manager (OAAM) 11.1.2.0.2 bundle patch. Oracle Entitlement Server (OES) 11.1.2.0.2 bundle patch. Oracle Identity Analytics (OIA ) 11.1.1.5.6  bundle patch. Oracle GlassFish Server (OGFS) 2.1.1.22, 3.0.1.8 and 3.1.2.7 bundle patches. Oracle iPlanet Web Server (OiWS) 7.0.18 bundle patch Oracle SOA Suite (SOA) 11.1.1.7.1 bundle patch Oracle WebCenter Portal (WCP) 11.1.1.8.1 bundle patch Sun Role Manager (SRM) 4.1.7 and 5.0.3.2 bundle patches. Patch Set Updates (PSU)Patch Set Updates (PSU)  are collections of well controlled, well tested critical bug fixes for a specific product  that have been proven in customer environments. PSUs  may include security contents but no  enhancements are included. These are cumulative in nature meaning the latest PSU  in a particular series includes the contents of the previous PSUs  released. Oracle Exalogic 2.0.3.0.4 Physical Linux x86-64 and 2.0.4.0.4 Physical Solaris x86-64 PSUs. Oracle WebLogic Server 10.3.6.0.6 and 12.1.1.0.6 PSUs. Critical Patch Update (CPU)The Critical Patch Update program is Oracle's quarterly release of security fixes.The following additional patches were released as part of Oracle's Critical Patch Update program: Oracle JDeveloper 11.1.2.3.0, 11.1.2.4.0 and 12.1.2.0.0 Oracle Outside In Technology 8.4.0 and  8.4.1 Oracle Portal 11.1.1.6.0 Oracle Security Service  11.1.1.6.0, 11.1.1.7.0 and 12.1.2.0.0 Oracle WebCache 11.1.1.6.0 and 11.1.1.7.0 Oracle WebCenter Content 10.1.3.5.1, 11.1.1.6.0, 11.1.1.7.0 and 11.1.1.8.0 Oracle WebServices 10.1.3.5.0 and 11.1.1.6.0 For more information: Master Notes on Fusion Middleware Proactive Patching PSU and CPU October 2013  Availability Document Critical Patch Update Advisory -  October 2013

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  • How does EJIE, Basque Government's IT arm, uses Oracle WebLogic

    - by Ruma Sanyal
    Watch Mike Lehmann, Senior Director of Product Management from Oracle and Oscar Guadilla, Senior Architect from EJIE, Basque Government's IT Company, discuss EJIE's implementation of Oracle WebLogic Server. Hear EJIE's history with Oracle WebLogic Server, how and why they are using it for its web application platform, common services, file services, and intranet and the benefits they are gleaning. In addition, hear how EJIE is using WebLogic JMS for document management common service integration in its Eco-government project. While you are at it, since you are at our youtube channel (youtube.com/oracleweblogic) already, take a look at the various 'how to' videos Jeff West, Steve Button and others from our product management team have published here. Topics such as WebLogic Maven Plugin, TopLink Grid, How to Patch a WebLogic domain and much more are covered. Great way to spend some of your downtime during the holidays! :)   

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  • WebCenter Customer Spotlight: Hyundai Motor Company

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. They  undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors.  Hyundai Motor Company cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported their future growth in the competitive car industry. Company OverviewHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. The company strives to enhance its brand image and market recognition by continuously improving the quality and design of its cars. Business Challenges To maximize the company’s growth potential, Hyundai Motor Company undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Specifically, they wanted to: Introduce a smart work environment to improve staff productivity and efficiency, and take advantage of rapid company growth due to new, enhanced car designs Replace a legacy document system managed by individual staff to improve collaboration, the visibility of corporate documents, and sharing of work-related files between employees Improve the security and storage of documents containing corporate intellectual property, and prevent intellectual property loss when staff leaves the company Eliminate delays when downloading files from the central server to a PC Build a large, single document repository to more efficiently manage and share data between 30,000 staff at the company’s headquarters Establish a scalable system that can be extended to Hyundai offices around the world Solution DeployedAfter conducting a large-scale benchmark test, Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors. Business Results Lowered the overall time spent each day on all document-related work by approximately 85%—from 4.5 hours to around 42 minutes on an average day Saved more than US$1 million per year in printer, paper, and toner costs, and laid the foundation for a completely paperless environment Reduced staff’s time spent requesting and receiving documents about car sales or designs from supervisors by 50%, by storing and managing all documents across the corporation in a single repository Cut the time required to draft new-car manufacturing, sales, and design documents by 20%, by allowing employees to reference high-quality data, such as marketing strategy and product planning documents already in the system Enhanced staff productivity at company headquarters by 9% by reducing the document-related tasks of 30,000 administrative and research and development staff Ensured the system could scale to hold 3 petabytes of car sales, manufacturing, and design data by 2013 and be deployed at branches worldwide We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content to support our new document-centralization system over their competitors as Oracle offers stable storage for petabytes of data and high processing speeds. We have cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported our future growth in the competitive car industry. Kang Tae-jin, Manager, General Affairs Team, Hyundai Motor Company Additional Information Hyundai Motor Company Customer Snapshot Oracle WebCenter Content

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  • eSTEP TechCast: Oracle Solaris 11 Express

    - by user797911
    Get an insight on how Oracle Solaris 11 Express has raised the bar on the innovation introduced in Oracle Solaris 10. Learn about the new integrated features such as: network based package management tools improvements to built-in virtualization new virtualised network architecture security enhancements file system evolution  Learn how Oracle Solaris 11 Express provides greatly decreased planned system downtime, performs a completely safe system upgrade, achieves an unprecedented level of flexibility for application consolidation, and provides the highest levels of security in your datacenter. Date and time: Thursday, 7. July 2011, 13:00 - 14:00 CEST Speaker: Joost Pronk van Hoogeveen Target audience: Tech Presales Webcast Coordinates: You will find the coordinates in the eSTEP portal under the Events tab. Use your email-adress and PIN: eSTEP_2011 to get access. We are happy to get your comments and feedback.

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  • Experiencing the New Social Enterprise

    - by kellsey.ruppel
    Social media and networking tools, popularly known as Web 2.0 technologies, are rapidly transforming user expectations of enterprise systems. Many organizations are investing in these new tools to cultivate a modern user experience in an “Enterprise 2.0” environment that unlocks the full potential of traditional IT systems and fosters collaboration in key business processes. Here are some key points and takeaways from some of the keynotes yesterday at the Enterprise 2.0 Conference: Social networks continue to forge complex connections between people, processes, and content, facilitating collaboration and the sharing of information The customer of today lives inside of Facebook, on your web, or has an app for that – and they have a question – and want an answer NOW Empowered employees are able to connect to colleagues, build relationships, develop expertise, self-select projects of interest to them, and expand skill sets well beyond their formal roles A fundamental promise of Enterprise 2.0 is that ideas will be generated and shared by everyone across the organization, leading to increased innovation, agility, and competitive advantage How well is your organizating delivering on these concepts? Are you able to successfully bring together people, processes and content? Are you providing the social tools your employees want and need? Are you experiencing the new social enterprise?

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  • Technical Integration Roadmap for OBI11g and Oracle Hyperion EPM System

    - by Mike.Hallett(at)Oracle-BI&EPM
    There is an excellent technical whitepaper on the integration roadmap for Oracle business intelligence enterprise edition and the Oracle Hyperion enterprise performance management system  (download at this link).  This document lists the integration points among all current releases of Oracle BI EE with EPM System releases: with live links to other relevant documentation also provided. You may also be interested in the overall Hyperion EPM System Documentation Resources which can be found from the Doc Portal. And, there are two new tools for EPM @ MyOracleSupport  {this needs your oracle logon} : Cumulative Feature Overview Tool This new tool offers a simple way to determine the features developed between releases to assist you in your upgrade implementations. The tool helps you to plan your upgrades by providing concise descriptions of new and enhanced solutions and functionality that are added between your current and target releases. With the Cumulative Feature Overview Tool, you can quickly and easily find information about new features for each EPM System product. Defects Fixed Finder Tool This new tool provides an efficient way to review the defects fixed in patch set updates, patch set exceptions, and patch sets for major releases, starting with Release 11.1.1. The tool helps you plan patch implementations by providing concise descriptions of defects fixed after your current release. The Defects Fixed Finder enables you to easily find information about defects fixed for each EPM System product.

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  • UPDATE FOR BI PUBLISHER ENTERPRISE 10.1.3.4.2 NOVEMBER 2011

    - by Tim Dexter
    It's Friday, that means its patch release time. Why do we do this to ourselves, 'we'll release on Friday!' It might 11.59 on Friday but by golly we'll have released on Friday. I can remember a release of BIP years ago that for some reason we went for 12/31 as a release date ... were we mad? I seem to remember we made it but talk about ridiculous pressure! The latest 10g rollup is out in the wild and available from Oracle support. A bug fixing rollup but worth getting to and know that support will want you to get to it and re-test before going forward on an SR. One simple but very useful fix or enhancement:[Cause of the bug] @ ================== @ Customer reports that despite the clock being shown, end users are clicking @ on the View button repeatedly as the initial generation is taking some time.   @ If the button were to be grayed out then  this would prevent the users @ requesting the report more than  once.  Repeated requests are causing a @ system overload and as this is their Production  instance this is extremely @ important to the customer. @ . @ [The Fix] @ ========= @ Added the logic to disable the button after the user clicks on the "view" @ button and re-enable it when the report is loaded. I told a group of customers once that they have a headache and we have a non-steroidal anti-inflammatory drug, alright, I actually said 'aspirin'. This little gem of a fix helps relieve another little headache that our aspirin was causing. The patch number for all this BIP pain killing is 13399232, enjoy!

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  • Meet up with JCP at Devoxx - 13 - 16 November

    - by Heather VanCura
    The JCP will be back at Devoxx this year:-).  If you are attending, you can catch either Patrick or Heather at one of these events... Tuesday - OpenJDK Lab, and then we will move over to the Hackergarten (TCK/unit testing); or Beer Bash at Oracle Booth-17:30–19:30. Wednesday - Beer Bash at Oracle Booth-18:00–20:00! Thursday - JCP session-12:00:  The JCP Program: More than 101 Ways to Influence the Future of the Java Platform ; Patrick Curran, Chair of the JCP & Heather VanCura, JCP Manager; or Beer Bash at Oracle Booth-18:00–20:00. Oracle booth twiki Oracle Session listing

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  • How To: Drag & Drop in einer APEX Kalenderregion

    - by carstenczarski
    Wussten Sie schon, dass Sie Einträge in einer APEX-Kalenderregion mit Drag & Drop verschieben können - ganz wie in bekannten Anwendungen wie Microsoft Outlook oder Mozilla Thunderbird? Und dazu müssen Sie noch nicht einmal aufwändiges JavaScript programmieren - APEX bringt nahezu alles nötige out-of-the-box mit. Lesen Sie in unserem aktuellen Tipp, wie Sie Drag & Drop in einer APEX-Kalenderregion aktivieren - und das in wenigen Minuten. Übrigens: Schon zum APEX-Entwicklertag angemeldet ...?

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  • EBS – ATG Webcast 9/11 - 9/12

    - by cwarticki
    EBS – ATG Webcast in September 2012 EBS – Multiple Language Support (MLS) Agenda :EBS is MLS Ready                                                                                 NLS / MLS Basic ArchitectureNLS / MLS InstallationNLS / MLS Configuration Settings                                                                    TroubleshootingQuestion and AnswersEMEA Session : September 11, 2012 at 09:00 UK / 10:00 CET / 13:30 India / 17:00 Japan / 18:00 Sydney (Australia) Details & Registration : Note 1480084.1 Direct link to register in WebEx US Session : September 12, 2012 at 18:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern ·      Details & Registration : Note 1480085.1 ·      Direct link to register in WebEx ·         Schedules, recordings and the Presentations of the Advisor Webcast drove under the EBS Applications Technology area can be found in Note 1186338.1. ·         Current Schedules of Advisor Webcast for all Oracle Products can be found on Note 740966.1 ·         Post Presentation Recordings of the Advisor Webcasts for all Oracle Products can be found on Note 740964.1 If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Harnessing Business Events for Predictive Decision Making - part 1 / 3

    - by Sanjeev Sharma
    Businesses have long relied on data mining to elicit patterns and forecast future demand and supply trends. Improvements in computing hardware, specifically storage and compute capacity, have significantly enhanced the ability to store and analyze mountains of data in ever shrinking time-frames. Nevertheless, the reality is that data growth is outpacing storage capacity by a factor of two and computing power is still very much bounded by Moore's Law, doubling only every 18 months.Faced with this data explosion, businesses are exploring means to develop human brain-like capabilities in their decision systems (including BI and Analytics) to make sense of the data storm, in other words business events, in real-time and respond pro-actively rather than re-actively. It is more like having a little bit of the right information just a little bit before hand than having all of the right information after the fact. To appreciate this thought better let's first understand the workings of the human brain.Neuroscience research has revealed that the human brain is predictive in nature and that talent is nothing more than exceptional predictive ability. The cerebral-cortex, part of the human brain responsible for cognition, thought, language etc., comprises of five layers. The lowest layer in the hierarchy is responsible for sensory perception i.e. discrete, detail-oriented tasks whereas each of the above layers increasingly focused on assembling higher-order conceptual models. Information flows both up and down the layered memory hierarchy. This allows the conceptual mental-models to be refined over-time through experience and repetition. Secondly, and more importantly, the top-layers are able to prime the lower layers to anticipate certain events based on the existing mental-models thereby giving the brain a predictive ability. In a way the human brain develops a "memory of the future", some sort of an anticipatory thinking which let's it predict based on occurrence of events in real-time. A higher order of predictive ability stems from being able to recognize the lack of certain events. For instance, it is one thing to recognize the beats in a music track and another to detect beats that were missed, which involves a higher order predictive ability.Existing decision systems analyze historical data to identify patterns and use statistical forecasting techniques to drive planning. They are similar to the human-brain in that they employ business rules very much like mental-models to chunk and classify information. However unlike the human brain existing decision systems are unable to evolve these rules automatically (AI still best suited for highly specific tasks) and  predict the future based on real-time business events. Mistake me not,  existing decision systems remain vital to driving long-term and broader business planning. For instance, a telco will still rely on BI and Analytics software to plan promotions and optimize inventory but tap into business events enabled predictive insight to identify specifically which customers are likely to churn and engage with them pro-actively. In the next post, i will depict the technology components that enable businesses to harness real-time events and drive predictive decision making.

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  • The Business Value of Global HCM

    Jay Richey, Director, HCM Product Marketing discusses the challenges that organizations are facing in managing a global workforce and how Oracle's HCM solutions can help customers get the most out of their investment.

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  • Information Driven Value Chains: Achieving Supply Chain Excellence in the 21st Century With Oracle -

    World-class supply chains can help companies achieve top line and bottom line results in today’s complex,global world.Tune into this conversation with Rick Jewell,SVP,Oracle Supply Chain Development,to hear about Oracle’s vision for world class SCM,and the latest and greatest on Oracle Supply Chain Management solutions.You will learn about Oracle’s complete,best-in-class,open and integrated solutions,which are helping companies drive profitability,achieve operational excellence,streamline innovation,and manage risk and compliance in today’s complex,global world.

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  • Master Data Management Update

    Oracle's Master Data Management suite has seen remarkable development progress in the past year and a half. Leveraging out-of-the-box integration to applications provided by Application Integration Architecture, the cost, risk and time it takes to implement an MDM solution has been cut in half. Oracle Applications are now 'MDM Aware', Data Quality tools have reached state-of-the-art status, and new hubs are coming on line. In this AppsCast, Pascal Laik, VP MDM Products discusses this progress, what it means for Oracle customers, and where we are going from here.

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  • Video Did Not Kill the Podcast Star

    - by Justin Kestelyn
    Who says video killed the podcast star? We're seeing more favorites out there than ever before. For example, the OTN team is proud to be supporters of the Java Spotlight Podcasts, straight from the official Java Evangelist Team at Oracle (lots of great insider info); the OurSQL: The MySQL Database Podcasts, produced by MySQL maven (and Oracle ACE Director) Sheeri Cabral; and The GlassFish Podcast, always a reliable source. And we'd add The Java Posse and The Basement Coders to our personal playlist. And although we're on a video kick ourselves at the moment, you can still get the audio of our TechCast Live shows, if you think we have "faces for radio."

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  • Oracle Applications: Complete, Open, Integrated

    Executive Update: Oracle's Strategy for Industries Sonny Singh, Senior Vice President of Oracle’s Industries Business Unit, discusses Oracle's extensive footprint for industries and the details around Oracle's industry business strategy which focuses on providing a complete, open and integrated solution.

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