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  • What's with the aversion to documentation in the industry?

    - by omouse
    There seems to be an aversion to writing even the most basic documentation. Our project READMEs are relatively bare. There aren't even updated lists of dependencies in the docs. Is there something I'm unaware of in the industry that makes programmers dislike writing documentation? I can type out paragraphs of docs if needed, so why are others so averse to it? More importantly, how do I convince them that writing docs will save us time and frustration in the future?

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  • Corporate Wiki Organization - Technical Documentation

    - by Dave Jarvis
    Corporations have documents describing various aspects of their technical systems, including: Custom Applications Custom Development Frameworks Third Party Applications Accounting Bug Tracking Network Management How To Guides User Manuals Web Browsers Software Tools Development IDEs Graphics GIMP xv Text Editing File Transfer ncFTP WinSCP Hardware Servers Web Database Exchange File Network Devices Printers Drawings If you had to use a Wiki to manage the documentation, what other items would you add to the list, and how would you organize it? (For example, would Software Tools make more sense under Third Party Applications?) A few constraints: The structure should not go beyond three levels deep. Avoid the word "and" in favour of two different categories. Keep the structure general: it should appy as broadly as possible. Target audience is primarily technical, but could be visible by anyone.

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  • Corporate Wiki Organization - Technical Documentation

    - by Dave Jarvis
    Corporations have documents describing various aspects of their technical systems, including: Custom Applications Custom Development Frameworks Third Party Applications Accounting Bug Tracking Network Management How To Guides User Manuals Software Tools Web Browsers Development IDEs Graphics GIMP xv Text Editing File Transfer ncFTP WinSCP Hardware Servers Web Database Exchange File Network Devices Printers If you had to use a Wiki to manage the documentation, what other items would you add to the list, and how would you organize it? (For example, would Software Tools make more sense under Third Party Applications?) A few constraints: The structure should not go beyond three levels deep. Avoid the word "and" in favour of two different categories. Keep the structure general: it should appy as broadly as possible. Target audience is primarily technical, but could be visible by anyone.

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  • creating decision tree based troubleshooting documentation?

    - by Joseph
    We troubleshoot a lot of server and network issues and follow a loose set of steps on what to do in different cases. With more and more people and responsibility, the need for standardization is needed so we don't miss something. I know I could accomplish what I want using flowcharts, but I'd like to do something similar to a "Choose Your Own Adventure" style. I think this is pretty much the same as what support call centers seem to do. Are there any tools to make creating such documentation easier? I'm looking for a web based approach if possible.

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  • creating decision tree based troubleshooting documentation?

    - by Joseph
    We troubleshoot a lot of server and network issues and follow a loose set of steps on what to do in different cases. With more and more people and responsibility, the need for standardization is needed so we don't miss something. I know I could accomplish what I want using flowcharts, but I'd like to do something similar to a "Choose Your Own Adventure" style. I think this is pretty much the same as what support call centers seem to do. Are there any tools to make creating such documentation easier? I'm looking for a web based approach if possible.

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  • Documentation in Oracle Retail Analytics, Release 13.3

    - by Oracle Retail Documentation Team
    The 13.3 Release of Oracle Retail Analytics is now available on the Oracle Software Delivery Cloud and from My Oracle Support. The Oracle Retail Analytics 13.3 release introduced significant new functionality with its new Customer Analytics module. The Customer Analytics module enables you to perform retail analysis of customers and customer segments. Market basket analysis (part of the Customer Analytics module) provides insight into which products have strong affinity with one another. Customer behavior information is obtained from mining sales transaction history, and it is correlated with customer segment attributes to inform promotion strategies. The ability to understand market basket affinities allows marketers to calculate, monitor, and build promotion strategies based on critical metrics such as customer profitability. Highlighted End User Documentation Updates With the addition of Oracle Retail Customer Analytics, the documentation set addresses both modules under the single umbrella name of Oracle Retail Analytics. Note, however, that the modules, Oracle Retail Merchandising Analytics and Oracle Retail Customer Analytics, are licensed separately. To accommodate new functionality, the Retail Analytics suite of documentation has been updated in the following areas, among others: The User Guide has been updated with an overview of Customer Analytics. It also contains a list of metrics associated with Customer Analytics. The Operations Guide provides details on Market Basket Analysis as well as an updated list of APIs. The program reference list now also details the module (Merchandising Analytics or Customer Analytics) to which each program applies. The Data Model was updated to include new information related to Customer Analytics, and a new section, Market Basket Analysis Module, was added to the document with its own entity relationship diagrams and data definitions. List of Documents The following documents are included in Oracle Retail Analytics 13.3: Oracle Retail Analytics Release Notes Oracle Retail Analytics Installation Guide Oracle Retail Analytics User Guide Oracle Retail Analytics Implementation Guide Oracle Retail Analytics Operations Guide Oracle Retail Analytics Data Model

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  • Documentation in RETL, RIB, and RSL Release 13.2.4

    - by Oracle Retail Documentation Team
    The Patch Release 13.2.4 of the integration-related products, Oracle Retail Extract, Transform and Load (RETL), Oracle Retail Integration Bus (RIB), and Oracle Retail Service Layer (RSL), is now available from My Oracle Support. End User Documentation Enhancements The following enhancements have been made to the documentation: New RETL Installation GuideNew in Release 13.2.4, the RETL Installation Guide includes complete instructions to install and configure RETL 13.2.4. Installation instructions were previously in the Programmer’s Guide. As part of this enhancement, content was added to and tested in the RETL Installation Guide to ensure that it contain similar chapters and sections included in other Oracle Retail Installation Guides. Template Creator documentation, under the RIB product umbrellaThe Oracle Retail Functional Artifact Guide and the Oracle Retail Functional ArtifactGenerator Guide contain new information about a new tool called the Template Creator. The Functional Artifacts Generator tool has been enhanced to generate custom and localized payloads business objects on demand, based on Oracle Retail Functional Artifact rules. A new tool called the Template Creator has been provided to create the placeholder XSDs and the import hooks in the base objects on an as-needed basis. In other words, this tool constructs the appropriate placeholders in the packaging structure in the correct locations. The Artifact Generator tools, including the Template Creator, can be used either as a command line or GUI tool set.   List of Documents in RETL, RIB, and the Oracle Retail Service Layer (RSL) 13.2.4  The following documents are included in release 13.2.4 of the applications noted above: RIB Oracle Retail Integration Bus Release Notes Oracle Retail Integration Bus Implementation Guide Oracle Retail Integration Bus Installation Guide Oracle Retail Integration Bus Operations Guide Oracle Retail Functional Artifact Generator Guide Oracle Retail Functional Artifacts Guide Oracle Retail Service Layer Installation Guide Oracle Retail SOA Enabler Tool Guide RIB Integration Guide (ID 1277421.1) RETL Oracle Retail Extract, Transform, and Load Release Notes Oracle Retail Extract, Transform, and Load Installation Guide Oracle Retail Extract, Transform, and Load Programmer’s Guide RSL Oracle Retail Service Layer Release Notes Oracle Retail Service Layer Installation Guide Oracle Retail Service Layer Programmer’s Guide

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  • Minimalistic tools for developer documentation

    - by Pekka
    I am currently working on a large PHP CMS / Framework and documenting it extensively as I go along. In addition to phpdoc-style inline comments, I need to document XML structures, details on concepts and practices, write HOWTOs and so on. At the moment, I am using simple OpenOffice documents for that, but I'm unhappy with it and looking for a "real" documentation system. So, I am looking for recommendations for robust, minimalistic, easy-to-use documentation software. I have tried a number of Wikis, most prominently Dokuwiki. I like the open-minded approach, the freedom in editing, and the simplicity, but they provide little support in structuring a multi-chapter documentation, and make basic reorganisation tasks very difficult (e.g. moving pages to a different namespace). Working with the plugins is Cumbersome, and they are not really easy to use. Open Source would be a plus but is not a requirement. Thanks for all the suggestions. I have not had time to look into each one in detail. I will be trying Sphinx, especially because it provides so much support for a good structure. I may update this post later when I'm done and report how it worked out. The suggestions Trac's built-in wiki which is great but for my taste provides too little support for keeping a structure - it's perfect though for "normal", smaller size project documentation Markdown my current favourite because of its minimalism, however not sure yet whether maintaining a structure will be easy enough. A Markdown-Based system would of course be very easy to extend, e.g. to look up cross references from the project's code base. Of course it would be great to find something that already has that out of the box. The DocBook format and to edit, the commercial Oxygen XML Editor - a great standard for building documentation, no doubt. Maybe too "technical" for my purposes as I need something to open quickly, write into and go on coding. Still always worth a mention. Sphinx an Open Source, Python based documentation generator, promising structured documentation and extensive cross-referencing. Interesting and will take a look. Confluence a commercial but very affordable Wiki. XWiki, an Open Source playing in Confluence's league with numerous extensions and connectors to Eclipse and Microsoft Office. TiddlyWiki an open-source Wiki.

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  • Tools and ways to generate HTML help for built-in help system (QtHelp)?

    - by BastiBense
    Hello, I'm in the progress of implementing a built-in help system based on QtHelp into my application. Since QtHelp is based on Qt's help collection files, I need to produce a set of HTML pages. Since I won't be writing the documentation alone (a few of my colleagues will write, too), I am looking for the best way to produce these files. We are internally using a Wiki, and I know that the documentation should be written in some kind of markup language instead of giving all authors a WYSIWYG HTML editor. So my question is, are there tools out there which help with the process of generating documentation that can be exported as a set of HTML files, and possibly, as PDFs, too?. Thanks in advance! Update: I'm already using Doxygen for C++ documentation generation. But I'm not exactly looking for an API-Documentation generator, but something like LaTeX, which allows you to format the documentation contents like a markup document (much like a Wiki).

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  • How can I set 'Print to File' as my default printing option?

    - by edm
    At the moment when I print, my Deskjet-3050 is selected as the default printer. I would like 'Print to File' to be the default 'printer' without using cups-pdf I specifically do not want to use cups-pdf because of the way it renders text (see below). I am not entirely sure what it is doing but it seems as though it renders the text as bitmaps and embeds them in pdf (as I am not able to highlight/copy/search embedded text as I am using a standard Print to File pdf). N.B. this is not a dupe of: Can I make PDF the default for 'print to file'

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  • Windows Server 2008 R2 Print Server - Change Printer Names on All Client Systems

    - by Jeramy
    I have a Windows Server 2008 R2 print server set up hosting out multiple printers to my end users. I would like to change the naming convention for all of the printers hosted on the print server and want this change reflected on the client end. For example: I have a HP4000 printer named "Cottage" on the print server. I want to rename the printer "HR-1stFloor-220a" on the print server and I want this printer to appear on every client system with the new name. Simply renaming the printer on the server automatically creates a link from the old printer name to the new one, so all the clients work but the actual name, from their perspective, has not changed. Renaming the share name also does not visibly effect the end user (though it does update the port information). I would like to have the names of the printers be meaningful information regarding department and location, but this means that when they change hands or move I would need to update this information, and currently I am not seeing a way short of writing custom start-up scripts and remove/replacing them through AD. Is there a simple way of accomplishing this task? Thank you for your help.

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  • Printer spools but doesn't print

    - by DKNUCKLES
    I am having a bizarre issue with an end user who is unable to print to a USB attached printer. The environment is as Windows 7 machine with a Canon Pixma iP90 printer. The driver is installed (and has been re-installed several times), but whenever a print job is sent the printer spools but no printing ever occurs. The following is some relevant information I can confirm that the printer is spooling as the spool folder fills up, and the job "releases" and the spool folder empties I have turned off print spooling with no luck None of the features from the Canon utilities (ie Turn Printer Off) features work Computer recognizes the printer as being installed. When the cable is unplugged the printer icon grey's out in Devices and Printers Printer and cable are confirmed working as they work with other PC's in the office I have deleted the USB Root Hub devices and rebooted the machine with no luck No error messages are displayed or logged in the event viewer. The Canon diagnostics utility doesn't detect any problem and states the printer is functioning properly Printer is not shared User is able to print to other shared printers in the office Any help with this issue would be greatly appreciated.

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  • Jobs stuck in Print Queue on print server

    - by Carl
    Hello, I have a Server 2003 machine acting as a print server for about 20 printers. There is 1 printer which we are having issues with and it has 104 documents in its queue. I have attempted the "Cancel All Documents" and tried to manually cancel individual documents without success. The print jobs state "Deleting - Sent to printer" under their status. It has been in this state for about 2 hours. I do not believe restarting the spool is an option without effecting the other printers and we have Hold printer for a specific non windows printing friendly application, in which I can not loose the jobs for. Any ideas on a fix? Thanks, Carl

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  • Dell printer goes offline after second print job.

    - by Ac0ua
    Dell printer goes offline(server connection) after second print job. Although the printer's display says it is ready. If you turn off then on the printer you can send one job and goes back offline(server connection) on the next print job. We have multiple Dell 2330dn printers installed through a print server, only one of the printers is experiencing this problem. Two different users. Two different machines. Two different operating systems (win7 and Vista). The computers have been reset. Dell printers have web interface if this helps (through IP address). Thanks for any help!

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  • create print server port via command line error Win 8

    - by Benjamin Jones
    I need to create a Print Server Port via commandline in Windows 8 Per Google search I should be using prnport.vbs script to do so: cscript c:\Windows\System32\Printing_Admin_Scripts\en-US\prnport.vbs -a -s \\192.168.113.253 -r Xerox_192.168.113.253 However I get this error: ** Unable to connect to WMI service Error 0x800706BA The RPC Server is unavailable. ** I looked at local services and both RPC and WMI services are started . Also I made sure add remote admin rule to Windows Firewall via command line without success!: netsh advfirewall firewall set rule group="windows management instrumentation (wmi)" new enable=yes netsh advfirewall firewall set rule group="remote administration" new enable=yes NOTE: If I use the GUI to create the print server port then add the printer via command line: rundll32 printui.dll,PrintUIEntry /if /b "Xerox WorkCenter 7535" /F C:\Windows\Inf\WC7545-7556_PCL6_x64_Driver\x2DNORX.inf /r "Xerox_192.168.113.253" /m "Xerox WorkCentre 7535 PCL6" THE PRINTER IS SUCCESSFULLY ADDED. So its NOT the printer it self! So how can I successfully add a print server port via command line? Thanks

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  • Windows 2008 Print Server issue

    - by HokieMike
    I have a dedicated windows 2008 server I use as a file server and print server at my home office. Whenever I print documents from one of my clients, I see the document hit the queue on the server immediately (says its in "printing" status), but it takes FOREVER to print out (like over 5 minutes). But, printing the same document locally from the server takes 4 seconds. It's an HP 1006P laser printer. I am running 32-bit 2008 Server. Installed the Vista drivers ( updated to latest version ). Tried updating the drivers on the clients too and no dice. Any ideas on how to troubleshoot?

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  • Howto print from dumb terminals with local print server and remote hosted RDP

    - by Matt
    We have essentially a remote office with about 5 dumb terminals. The terminals are connecting to our office directly over a wireless link. What I want to do is connect all their printers onto a print server. But since the remote office is not actually allowed to see our LAN (since they are actually another company) we don't want a full on open VPN tunnel set up. Naturally the RDP traffic passes through a firewall. Is there an easy way to set up the RDP server so that it can see a print server on a remote LAN?

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  • Reliable procedure/tool for removing print drivers in Windows 7 (domain environment)

    - by ultrasawblade
    One of the troubleshooting steps in resolving printer-related issues with any version of Windows is to remove installed print drivers and then reinstall the drivers. This is a domain environment and drivers are pulled from a print server. I've had occasion to need to do this on a user's system running Windows 7 Enterprise 64-bit. These procedures don't work: Removing the printer from Devices and Printers (doesn't remove driver obviously) Doing the above, going into Server Properties, and attempting to remove the driver (fails with a "driver in use" error) Opening an empty mmc, adding the Print Management snap-in, and attempting to do the above. Doing sc stop spooler and sc start spooler before doing both of the above Now I know it's possible to remove drivers with the spooler service stopped and then going into the spool directory, as well as deleting registry entries. I'm asking if a tool exists to do this where I can just select the driver in question and it be removed.

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  • Where can I find more documentation on bulding an Ubuntu-based cloud infrastructure?

    - by Shazzner
    I've been reading: https://help.ubuntu.com/community/UbuntuCloudInfrastructure It's fascinating stuff, but documentation seems a bit sparse. Where I work, we have this aging, clunky VMWare ESXi setup for all our internal servers. I'd really like to read up on possible migration or just information on Orchestra, integration with Juju, etc that isn't a bunch of loosely connected blog posts. :p This is concerning 11.10 and, presumably, 12.04. To make this less vague, specifically documentation on: Orchestra - features, comparisons, videos, etc Integrating Juju with Orchestra - I'm familiar with using Juju for deploying on AWS, but that wiki page glances over connecting it to orchestra Building a private cloud - Advantages, using/deploying Openstack, etc Working with internal networks - Configuring DMZs, setting rules, etc Any recommended books would be appreciated too. I didn't intend for this to be a 'do all my homework for me! LMGTFY' post, I'm just hungry for information and haven't found a good repository of knowledge for much of this.

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  • How are typical users expected to read the documentation in /usr/share/doc?

    - by ændrük
    I only recently learned that there is a huge pile of documentation in /usr/share/doc. How on earth is a typical user supposed to find out about that? It seems like much of it is gzipped, and inaccessible with administrative privileges: $ gunzip examples/letter.tex.gz gzip: examples/letter.tex: Permission denied Are users expected to duplicate each item in their home directory just to read it, or is there a less tedious solution? This arrangement hardly seems conducive to regular browsing. How do normal people read this documentation?

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  • Accessing a Windows 7 print share without a password

    - by user101141
    In our network we have a Windows 7 print server. Users connect to this machine by typing \\server_name on their own workstations. The print server and the users` computers are members of Active Directory. In AD, only computers have accounts, users are using local accounts. Is it possible to configure Windows 7 so that it doesn't ask for login and password when a user tries to access it from computer which is member of domain?

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  • Server 2008 Print Server vs Network printer

    - by cpgascho
    I have a SBS 2008 Server/Windows 7 environment. We have approx 25 users & 6 Networked printers. What is the recommended way/what are the advantages disadvantages of having all the printers shared through the Server 2008 Print server vs having workstations connect directly to the workstation printers. Off the top of my head using the server 2008 print server is a single point of failure but Should make it easier to deploy/manage the printers.

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  • Packaging reference documentation with jar file

    - by soren.enemaerke
    We are porting our .NET library to a java equivalent and is now looking at how to distribute this port. Packaging the classes into a jar-file seems like best practice and we would then ship this jar file in a zip along with some license terms. But what about the documentation? In .NET land it seems like best practice to distribute the xml file that can be consumed by tooling (Visual Studio) but we can't seem to find such best practices for java. We have javadoc comments on our public classes and interfaces, so we are just looking for a way to generate and distribute these comments in a way that is developer friendly (we're thinking easily consumed from various IDEs). What are developers expecting and how do you best deliver this? We would really prefer to bundle the documentation along with the jar file and not have to host the documentation on our website EDIT: We would like for our documentation to appear inside the java IDEs so we want to provide the documentation in a way that integrates into the IDEs as gracefully as possible. In .NET land this is as an xml file placed next to the .dll file, but is there a similar concept for jar files that enables the integration into tooling? PS: We are developing in Eclipse and have an ant task doing the building and jar-file packaing in our automated build.

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  • Print to 2 printer by default

    - by THEn
    Is it possible to print directly to two printers simultaneously? What I want to do is every time user prints a receipt it should print to PDF and to default printer. Is there any printer driver that does that? OS info : MS Windows XP Pro SP3.

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