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• 10 Great Free Icon Packs To Theme Your Android Phone

  - by Chris Hoffman

  Android allows you to customize your home screen, adding widgets, arranging shortcuts and folders, choosing a background, and even replacing the included launcher entirely. You can install icon packs to theme your app icons, too. Third-party launchers use standard app icons by default, but they don’t have to. You can install icon packs that third-party launchers will use in place of standard app icons. How to Use Icon Packs To use icon packs, you’ll need to use a third-party launcher that supports them, such as Nova, Apex, ADW, Go Launcher, Holo Launcher, or Action Launcher Pro. Once you’re using a third-party launcher, you can install an icon pack and go into your launcher’s settings. You’ll find an option that allows you to choose between the icon packs you’ve installed. Many of these icon packs also include wallpapers, which you can set in the normal way. MIUI 5 Icons This icon pack offers over 1900 free icons that are similar to the icons used by the MIUi ROM developed by China’s Xiaomi Tech. The large list of icons is a big plus — this pack will give the majority of your app icons a very slick, consistent look. DCikonZ Theme DCikonZ is a free icon theme that includes a whopping 4000+ icons with a consistent look. This icon theme stands out not just because it’s huge, but also for offering for going in its own direction and avoiding the super-simple, flat look many icon packs use. Holo Icons Holo Icons replaces many app icons with simple, consistent-looking that match Google’s Holo style. If you’re a fan of Android’s Holo look, give it a try. It even tweaks many of the icons from Google’s own apps to make them look more consistent. Square Icon Pack Square Icon Pack turns your icons into simple squares. Even Google Chrome becomes an orb instead of a square. This makes every icon a consistent size and offers a unique look. The icons here almost look a bit like the small-size tiles available on Windows Phone and Windows 8.1. The free version doesn’t offer as many icons as the paid version, but it does offer icons for many popular apps. Rounded Want rounded icons instead? Try the Rounded icon theme, which offers simple rounded icons. The developer says they’re inspired by the consistently round icons used on Mozilla’s Firefox OS. Crumbled Icon Pack Crumbled Icon Pack applies an effect that makes icons look as if they’r crumbling. Rather than theming individual icons, Crumbled Icon Pack adds an effect to every app icon on your device. This means that all your app icons will be themed and consistent. Dainty Icon Pack Is your Android home screen too colorful? Dainty Icon Pack offers simple, gray-on-white icons for over 1200 apps. It’d be ideal over a simple background. The contrast may be a bit low here with the gray-on-white, but it’s otherwise very slick. Simplex Icons Simplex Icons offers more contrast, with black-on-gray icons. This icon pack could simplify busy home screens, allowing photographic wallpapers to come through. Min Icon Set Min attempts to go as minimal as possible, offering simple white icons for over 570 apps. It would be ideal over a simple wallpaper with app names hidden in your launcher, offering a calming, minimal home screen. For apps it doesn’t recognize, it will enclose part of the app’s icon in a white circle. Elegance Elegance goes in another direction entirely, offering icons that incorporate more details and gradients rather than going for minimalism. Its over 1200 icons offer another good option for people who aren’t into the minimal, flat look. Icon pack designers generally have to create and include their own icons to replace icons associated with specific apps, so you’ll probably find a few of your app icons aren’t replaced with most of these themes. Of course, a standard Android phone without an icon pack doesn’t have consistent icons, either. Even if all the icons in your app drawer aren’t themed, the few app icons you have on your home screen will be if you use widely used apps.     

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• My History with Agile

  - by Robert May

  I’m going to write my history with Agile here.  That way, in future posts, I can refer back to it, instead of typing it out in the post that contains information you may actually want to read.  Note that I’m actually a pretty senior developer, and do lots of technical interviews.  I’m an Agile fan because of the difference it makes in peoples lives and the improvement in quality it brings, and I’ll sacrifice my technological advance to help teams. Management History I started management pretty early in my career, starting with the first job that I ever had.  I actually do NOT have a CS or similar degree.  I have a Bachelor’s of Business Administration with an emphasis in Computer Information Systems. My first management gigs were around call center work and were very schedule oriented.  I didn’t understand the true value of teams, and I’m ashamed to admit, I actually installed a fingerprint scanner as a time clock in this job.  I shudder to think of the impact that I had on the team spirit.  I didn’t even trust them enough to fill out their time cards correctly.  How sad. I was managing nearly 100 people in this position, with the help of a great set of subordinates. I did try to come up with reward programs for the team, but again, didn’t understand the concept of team, so instead of letting the team determine how the rewards should work, I mandated from on high, which isn’t a good thing. I was told that I wasn’t the type that would be a good manager by people whom I respected a lot.  They said it because I was a computer geek, since they don’t understand good management either, but in retrospect, they were right about me then.  I was too green. After my first job, I went on to other jobs and with the exception of one job, I’ve managed people at them all.  The rest of the management story is important for understanding agile, so I’ll save it for my next post. Technical History I’ve been in software development for many, many years.  I technically started programming on a commodore 64 in basic.  I didn’t know that I was programming, but I was sure having fun.  That was followed by batch files, Gorilla hacking (I always had to win), WordPerfect Macro programming and other things that taught me the basics. My first “real” job was with a telephone company, and that’s where I made my first database application in DataEase, wrote my first VBA app and started using real programming tools, like turbo pascal, vb3-vb5, and semi-real tools like RPG and VisualRPG.  I wrote my first web page in 1994, and built my first data driven web page in 1995 using perlDB.  You really can do anything with Perl.  At this time, I also started a Linux based internet service provider that is still in operation today.  One of the people I worked with is now a Microsoft employee building and designing frameworks you probably know well.  Smart guy.  I also built my first ASP applications connecting to Sql Server 6.5, setup Exchange 5.5 for the company, and many other system administration stuff.  I’m a programmer by choice, mostly because I don’t really like PC support. From there, I went on to a large state agency.  I got to see and maintain true waterfall projects.  5 years of maintaining the 200 VB COM+ (MTS, actually) dlls that were used to calculate a single number is a long time.  That was all Microsoft DNS technologies.  SQL Server and VB6 were the tools of choice, although .net started to be a factor near the end of employment.  I did some heavy XML work at this job and even wrote an XSD parser and validator in VB6 that was a shim until MSXML 3.0 came out.  Prior to 3.0, XSD’s weren’t supported, and I didn’t want to write DTDs. Ironically, jobs after this were more generic.  I pretty much settled in on the .net framework and revisions of it.  Lots of WPF, some silverlight, lots of ASP.NET, some SQL Azure, lots of SQL Server, some Oracle, but I don’t think that I was as passionate about development and technologies.  I was more into the management of development.  I like people. Technorati Tags: Agile,history

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• An MCM exam, Rob? Really?

  - by Rob Farley

  I took the SQL 2008 MCM Knowledge exam while in Seattle for the PASS Summit ten days ago. I wasn’t planning to do it, but I got persuaded to try. I was meaning to write this post to explain myself before the result came out, but it seems I didn’t get typing quickly enough. Those of you who know me will know I’m a big fan of certification, to a point. I’ve been involved with Microsoft Learning to help create exams. I’ve kept my certifications current since I first took an exam back in 1998, sitting many in beta, across quite a variety of topics. I’ve probably become quite good at them – I know I’ve definitely passed some that I really should’ve failed. I’ve also written that I don’t think exams are worth studying for. (That’s probably not entirely true, but it depends on your motivation. If you’re doing learning, I would encourage you to focus on what you need to know to do your job better. That will help you pass an exam – but the two skills are very different. I can coach someone on how to pass an exam, but that’s a different kind of teaching when compared to coaching someone about how to do a job. For example, the real world includes a lot of “it depends”, where you develop a feel for what the influencing factors might be. In an exam, its better to be able to know some of the “Don’t use this technology if XYZ is true” concepts better.) As for the Microsoft Certified Master certification… I’m not opposed to the idea of having the MCM (or in the future, MCSM) cert. But the barrier to entry feels quite high for me. When it was first introduced, the nearest testing centres to me were in Kuala Lumpur and Manila. Now there’s one in Perth, but that’s still a big effort. I know there are options in the US – such as one about an hour’s drive away from downtown Seattle, but it all just seems too hard. Plus, these exams are more expensive, and all up – I wasn’t sure I wanted to try them, particularly with the fact that I don’t like to study. I used to study for exams. It would drive my wife crazy. I’d have some exam scheduled for some time in the future (like the time I had two booked for two consecutive days at TechEd Australia 2005), and I’d make sure I was ready. Every waking moment would be spent pouring over exam material, and it wasn’t healthy. I got shaken out of that, though, when I ended up taking four exams in those two days in 2005 and passed them all. I also worked out that if I had a Second Shot available, then failing wasn’t a bad thing at all. Even without Second Shot, I’m much more okay about failing. But even just trying an MCM exam is a big effort. I wouldn’t want to fail one of them. Plus there’s the illusion to maintain. People have told me for a long time that I should just take the MCM exams – that I’d pass no problem. I’ve never been so sure. It was almost becoming a pride-point. Perhaps I should fail just to demonstrate that I can fail these things. Anyway – boB Taylor (@sqlboBT) persuaded me to try the SQL 2008 MCM Knowledge exam at the PASS Summit. They set up a testing centre in one of the room there, so it wasn’t out of my way at all. I had to squeeze it in between other commitments, and I certainly didn’t have time to even see what was on the syllabus, let alone study. In fact, I was so exhausted from the week that I fell asleep at least once (just for a moment though) during the actual exam. Perhaps the questions need more jokes, I’m not sure. I knew if I failed, then I might disappoint some people, but that I wouldn’t’ve spent a great deal of effort in trying to pass. On the other hand, if I did pass I’d then be under pressure to investigate the MCM Lab exam, which can be taken remotely (therefore, a much smaller amount of effort to make happen). In some ways, passing could end up just putting a bunch more pressure on me. Oh, and I did.

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• An MCM exam, Rob? Really?

  - by Rob Farley

  I took the SQL 2008 MCM Knowledge exam while in Seattle for the PASS Summit ten days ago. I wasn’t planning to do it, but I got persuaded to try. I was meaning to write this post to explain myself before the result came out, but it seems I didn’t get typing quickly enough. Those of you who know me will know I’m a big fan of certification, to a point. I’ve been involved with Microsoft Learning to help create exams. I’ve kept my certifications current since I first took an exam back in 1998, sitting many in beta, across quite a variety of topics. I’ve probably become quite good at them – I know I’ve definitely passed some that I really should’ve failed. I’ve also written that I don’t think exams are worth studying for. (That’s probably not entirely true, but it depends on your motivation. If you’re doing learning, I would encourage you to focus on what you need to know to do your job better. That will help you pass an exam – but the two skills are very different. I can coach someone on how to pass an exam, but that’s a different kind of teaching when compared to coaching someone about how to do a job. For example, the real world includes a lot of “it depends”, where you develop a feel for what the influencing factors might be. In an exam, its better to be able to know some of the “Don’t use this technology if XYZ is true” concepts better.) As for the Microsoft Certified Master certification… I’m not opposed to the idea of having the MCM (or in the future, MCSM) cert. But the barrier to entry feels quite high for me. When it was first introduced, the nearest testing centres to me were in Kuala Lumpur and Manila. Now there’s one in Perth, but that’s still a big effort. I know there are options in the US – such as one about an hour’s drive away from downtown Seattle, but it all just seems too hard. Plus, these exams are more expensive, and all up – I wasn’t sure I wanted to try them, particularly with the fact that I don’t like to study. I used to study for exams. It would drive my wife crazy. I’d have some exam scheduled for some time in the future (like the time I had two booked for two consecutive days at TechEd Australia 2005), and I’d make sure I was ready. Every waking moment would be spent pouring over exam material, and it wasn’t healthy. I got shaken out of that, though, when I ended up taking four exams in those two days in 2005 and passed them all. I also worked out that if I had a Second Shot available, then failing wasn’t a bad thing at all. Even without Second Shot, I’m much more okay about failing. But even just trying an MCM exam is a big effort. I wouldn’t want to fail one of them. Plus there’s the illusion to maintain. People have told me for a long time that I should just take the MCM exams – that I’d pass no problem. I’ve never been so sure. It was almost becoming a pride-point. Perhaps I should fail just to demonstrate that I can fail these things. Anyway – boB Taylor (@sqlboBT) persuaded me to try the SQL 2008 MCM Knowledge exam at the PASS Summit. They set up a testing centre in one of the room there, so it wasn’t out of my way at all. I had to squeeze it in between other commitments, and I certainly didn’t have time to even see what was on the syllabus, let alone study. In fact, I was so exhausted from the week that I fell asleep at least once (just for a moment though) during the actual exam. Perhaps the questions need more jokes, I’m not sure. I knew if I failed, then I might disappoint some people, but that I wouldn’t’ve spent a great deal of effort in trying to pass. On the other hand, if I did pass I’d then be under pressure to investigate the MCM Lab exam, which can be taken remotely (therefore, a much smaller amount of effort to make happen). In some ways, passing could end up just putting a bunch more pressure on me. Oh, and I did.

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• SQL SERVER – SSMS: Top Object and Batch Execution Statistics Reports

  - by Pinal Dave

  The month of June till mid of July has been the fever of sports. First, it was Wimbledon Tennis and then the Soccer fever was all over. There is a huge number of fan followers and it is great to see the level at which people sometimes worship these sports. Being an Indian, I cannot forget to mention the India tour of England later part of July. Following these sports and as the events unfold to the finals, there are a number of ways the statisticians can slice and dice the numbers. Cue from soccer I can surely say there is a team performance against another team and then there is individual member fairs against a particular opponent. Such statistics give us a fair idea to how a team in the past or in the recent past has fared against each other, head-to-head stats during World cup and during other neutral venue games. All these statistics are just pointers. In reality, they don’t reflect the calibre of the current team because the individuals who performed in each of these games are totally different (Typical example being the Brazil Vs Germany semi-final match in FIFA 2014). So at times these numbers are misleading. It is worth investigating and get the next level information. Similar to these statistics, SQL Server Management studio is also equipped with a number of reports like a) Object Execution Statistics report and b) Batch Execution Statistics reports. As discussed in the example, the team scorecard is like the Batch Execution statistics and individual stats is like Object Level statistics. The analogy can be taken only this far, trust me there is no correlation between SQL Server functioning and playing sports – It is like I think about diet all the time except while I am eating. Performance – Batch Execution Statistics Let us view the first report which can be invoked from Server Node -> Reports -> Standard Reports -> Performance – Batch Execution Statistics. Most of the values that are displayed in this report come from the DMVs sys.dm_exec_query_stats and sys.dm_exec_sql_text(sql_handle). This report contains 3 distinctive sections as outline below.   Section 1: This is a graphical bar graph representation of Average CPU Time, Average Logical reads and Average Logical Writes for individual batches. The Batch numbers are indicative and the details of individual batch is available in section 3 (detailed below). Section 2: This represents a Pie chart of all the batches by Total CPU Time (%) and Total Logical IO (%) by batches. This graphical representation tells us which batch consumed the highest CPU and IO since the server started, provided plan is available in the cache. Section 3: This is the section where we can find the SQL statements associated with each of the batch Numbers. This also gives us the details of Average CPU / Average Logical Reads and Average Logical Writes in the system for the given batch with object details. Expanding the rows, I will also get the # Executions and # Plans Generated for each of the queries. Performance – Object Execution Statistics The second report worth a look is Object Execution statistics. This is a similar report as the previous but turned on its head by SQL Server Objects. The report has 3 areas to look as above. Section 1 gives the Average CPU, Average IO bar charts for specific objects. The section 2 is a graphical representation of Total CPU by objects and Total Logical IO by objects. The final section details the various objects in detail with the Avg. CPU, IO and other details which are self-explanatory. At a high-level both the reports are based on queries on two DMVs (sys.dm_exec_query_stats and sys.dm_exec_sql_text) and it builds values based on calculations using columns in them: SELECT * FROM    sys.dm_exec_query_stats s1 CROSS APPLY sys.dm_exec_sql_text(sql_handle) AS s2 WHERE   s2.objectid IS NOT NULL AND DB_NAME(s2.dbid) IS NOT NULL ORDER BY  s1.sql_handle; This is one of the simplest form of reports and in future blogs we will look at more complex reports. I truly hope that these reports can give DBAs and developers a hint about what is the possible performance tuning area. As a closing point I must emphasize that all above reports pick up data from the plan cache. If a particular query has consumed a lot of resources earlier, but plan is not available in the cache, none of the above reports would show that bad query. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL Tagged: SQL Reports

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• Passing the CAML thru the EY of the NEEDL

  - by PointsToShare

  © 2011 By: Dov Trietsch. All rights reserved Passing the CAML thru the EY of the NEEDL Definitions: CAML (Collaborative Application Markup Language) is an XML based markup language used in Microsoft SharePoint technologies  Anonymous: A camel is a horse designed by committee  Dov Trietsch: A CAML is a HORS designed by Microsoft  I was advised against putting any Camel and Sphinx rhymes in here. Look it up in Google!  _____ Now that we have dispensed with the dromedary jokes (BTW, I have many more, but they are not fit to print!), here is an interesting problem and its solution.  We have built a list where the title must be kept unique so I needed to verify the existence (or absence) of a list item with a particular title. Two methods came to mind:  1: Span the list until the title is found (result = found) or until the list ends (result = not found). This is an algorithm of complexity O(N) and for long lists it is a performance sucker. 2: Use a CAML query instead. Here, for short list we’ll encounter some overhead, but because the query results in an SQL query on the content database, it is of complexity O(LogN), which is significantly better and scales perfectly. Obviously I decided to go with the latter and this is where the CAML s--t hit the fan.   A CAML query returns a SPListItemCollection and I simply checked its Count. If it was 0, the item did not already exist and it was safe to add a new item with the given title. Otherwise I cancelled the operation and warned the user. The trouble was that I always got a positive. Most of the time a false positive. The count was greater than 0 regardles of the title I checked (except when the list was empty, which happens only once). This was very disturbing indeed. To solve my immediate problem which was speedy delivery, I reverted to the “Span the list” approach, but the problem bugged me, so I wrote a little console app by which I tested and tweaked and tested, time and again, until I found the solution. Yes, one can pass the proverbial CAML thru the ey of the needle (e’s missing on purpose).  So here are my conclusions:  CAML that does not work:  Note: QT is my quote:  char QT = Convert.ToChar((int)34); string titleQuery = "<Query>><Where><Eq>"; titleQuery += "<FieldRef Name=" + QT + "Title" + QT + "/>"; titleQuery += "<Value Type=" + QT + "Text" + QT + ">" + uniqueID + "</Value></Eq></Where></Query>"; titleQuery += "<ViewFields><FieldRef Name=" + QT + "Title" + QT + "/></ViewFields>";  Why? Even though U2U generates it, the <Query> and </Query> tags do not belong in the query that you pass. Start your query with the <Where> clause.  Also the <ViewFiels> clause does not belong. I used this clause to limit the returned collection to a single column, and I still wish to do it. I’ll show how this is done a bit later.   When you use the <Query> </Query> tags in you query, it’s as if you did not specify the query at all. What you get is the all inclusive default query for the list. It returns evey column and every item. It is expensive for both server and network because it does all the extra processing and eats plenty of bandwidth.   Now, here is the CAML that works  string titleQuery = "<Where><Eq>"; titleQuery += "<FieldRef Name=" + QT + "Title" + QT + "/>"; titleQuery += "<Value Type=" + QT + "Text" + QT + ">" + uniqueID + "</Value></Eq></Where>";  You’ll also notice that inside the unusable <ViewFields> clause above, we have a <FieldRef> clause. This is what we pass to the SPQuery object. Here is how:  SPQuery query = new SPQuery(); query.Query = titleQuery; query.ViewFields = "<FieldRef Name=" + QT + "Title" + QT + "/>"; query.RowLimit = 1; SPListItemCollection col = masterList.GetItems(query);  Two thing to note: we enter the view fields into the SPQuery object and we also limited the number of rows that the query returns. The latter is not always done, but in an existence test, there is no point in returning hundreds of rows. The query will now return one item or none, which is all we need in order to verify the existence (or non-existence) of items. Limiting the number of columns and the number of rows is a great performance enhancer. That’s all folks!!

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• JavaOne pictures and Community Commentary on JCP Awards

  - by heathervc

  We posted some pictures from JCP related events at JavaOne 2012 on the JCP Facebook page today.  The 2012 JCP Program Award winners and some of the nominees responded to the community recognition of their achievements during some of the JCP events last week.     “Our job on the EC is to balance the need of innovation – so we don’t standardize too early, or too late. We try to find that sweet spot that makes innovation and standardization work together, and not against each other.”- Ben Evans, CEO of jClarity and Executive Committee (EC) representative of the London Java Community, 2012 JCP Member/Participant of the Year Winner“SouJava has been evangelizing the Java platform, promoting the Java ecosystem in Brazil, and contributing to JSRs for several years. It’s very gratifying to have our work recognized, on behalf of many developers and Java User Groups around the world. This really is the work of a large group of people, represented by the few that can be here tonight.”- Michael Santos, representative of SouJava, 2012 JCP Member/Participant of the Year Winner "In the last years Credit Suisse has contributed to the development of Java EE specifications through participation in many customer advisory boards, through statements of requirements for extensions to the core Java related products in use, and active participation in JSRs. Winning the JCP Outstanding Spec Lead Award 2012 is very encouraging for our engagement and also demonstrates the level of expertise and commitment to drive the evolution of Java. Victor Grazi is happy and honored to receive this award." - Susanne Cech Previtali, Executive Committee (EC) representative of Credit Suisse, accepting award for 2012 JCP Outstanding Spec Lead Winner "Managing a JSR is difficult. There are so many decisions to be made and so many good and varied opinions, you never really know if you have decided correctly. The key to success is transparency and collaboration. I am truly humbled by receiving this award, there are so many other active JSRs.” Victor added that going forward in the JCP EC, they would like to simplify and open the process of participation – being addressed in the JCP.Next initiative of the JCP EC. "We would also like to encourage the engagement of universities, professors and students – as an important part of the Java community. While innovation is the lifeblood of our community and industry, without strong standards and compatibility requirements, we all end up in a maze of technology where everything is slightly different and doesn’t quite work with everything else." Victo Grazi, Executive Committee (EC) representative of Credit Suisse, 2012 JCP Outstanding Spec Lead Winner“I am very pleased, of course, to accept this award, but the credit really should go to all of those who have participated in the work of the JCP, while pushing for changes in the way it operates.  JCP.Next represents three JSRs. The first two are done, but the final step, JSR 358, is the complicated one, and it will bring in the lawyers. Just to give you an idea of what we’re dealing with, it affects licensing, intellectual property, patents, implementations not based on the Reference Implementation (RI), the role of the RI, compatibility policy, possible changes to the Technical Compatibility Kit (TCK), transparency, where do individuals fit in, open source, and more.”- Patrick Curran, JCP Chair, Spec Lead on JCP.Next JSRs (JSR 348, JSR 355 and JSR 358), 2012 JCP Most Significant JSR Winner“I’m especially glad to see the JCP community recognize JCP.Next for its importance. The governance work it represents is KEY to moving the Java platform forward and the success of the technology.”- John Rizzo, Executive Committee (EC) representative of Aplix Corporation, JSR Expert Group Member “I am deeply honored to be nominated. I had the privilege to receive two awards on behalf of Expert Groups and Spec Leads two years ago. But this time, I am nominated personally, which values my own contribution to the JCP, and of course, participation in JSRs and the EC work. I’m a fan of Agile Principles and Values Working. Being an Agile Coach and Consultant, I use it for some of the biggest EC Member companies and projects. It fuels my ability to help the JCP become more agile, lean and transparent as part of the JCP.Next effort.” - Werner Keil, Individual Executive Committee (EC) Member, a 2012 JCP Member/Participant of the Year Nominee, JSR Expert Group Member“The JCP ever has been some kind of institution for me,” Markus said. “If in technical doubt, I go there, look for the specifications of the implementation I work with at the moment and verify what I had observed. Since the beginning of my Java journey more than 12 years back now, I always had a strong relationship with the JCP. Shaping the future of a technology by joining the JCP – giving feedback and contributing to the road ahead through individual JSRs – that brings you to a whole new level.”Calling himself, “the new kid on the block,” he explained that for years he was afraid to join the JCP and contribute. But in reality, “Every single one of the big names I meet from the different Expert Groups is a nice person. People you can actually work with,” he says. “And nobody blames you for things you don't know. As long as you are committed and bring what is worth the most: passion, experiences and the desire to make a difference.” - Markus Eisele, a 2012 JCP Member of the Year Nominee, JSR Expert Group MemberCongratulations again to all of the nominees and winners of the JCP Program Awards.  Next year, we will add another award for the group of JUG members (not an entire JUG) that makes the best contribution to the Adopt-a-JSR program.  Let us know if you have other suggestions or improvements.

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• Dual Boot Oracle Solaris 11/11 and Linux (Ubuntu 11.10/grub2)

  - by HartmutStreppel

  After having worked with Open Solaris on my laptop first, then with an upgrade to Oracle Solaris 11 Express, I finally did a fresh install of Oracle Solaris 11/11, when it became available. I am not a big fan of upgrades as I know that I am not the perfect administrator and my system gets spoiled with unclean configurations, outdated packages and wrong settings that cannot be reversed. So I prefer to start from scratch. Especially with Oracle Solaris 11 I wanted to have a system just like a customer would have it in production. The installation was smooth - more or less, if I had only read the documentation a bit better in advance. For a number of reasons I prefer a dual boot system. The most important one is, that especially with mobile devices you often run into network problems. And you have a hard time figuring out where the problem is: in your laptop hardware, in the OS you are running, or really within the network. If you have an alternate OS to boot, you can exclude the OS and your hardware. This makes you feel better. The second OS should be a Linux variant - and for some not so obvious reason I decided to go with the latest Ubuntu release (11.10). It replaced a very old Open Suse installation that had not been booted for a while. I knew that it was probably best to install Ubuntu first and then Oracle Solaris 11, as this would put the right boot information for Oracle Solaris  into the MBR and onto the root partition. But then, how to enable dual boot with the 2 OSes. Searching the web one mainly finds information about dual boot of: Linux and Linux Linux and Windows I do not want to explain which wrong configurations I worked through, but I prefer to explain the final setup, which is extremely simple, and I am wondering why this is not covered as the easiest solution for most dual boot setups. I use chainloader from and to both OS'es, with the only disadvantage that I have to confirm two grub menus each time I want to boot the "other" OS. Still there were some hurdles to jump over: Ubuntu did not like getting its boot blocks being placed on the partition instead of the disk; I must admit that I do not fully understand why. But using the --force option you could get that done Ubuntu needs an active partition; that was easy to achieve grub2 uses a different numbering scheme for the partitions. That is in the docs, if you read them. BTW: The usual disclaimer is valid. There is  no guarantee that what I describe works or works well. Please back up your data carefully before trying any of this. So, Oracle Solaris 11 is installed on the first partition and Ubuntu on the third. With Ubtuntu things initially were a bit more complicated, as I did not know how to boot it. And the live CD did not offer the capability to boot the on-disk image (at least I did not find it). So I booted the live CD, mounted the Ubuntu installation at /mnt and wrote the boot blocks into the partition. This is something that does not seem to be recommended, at least grub-install refrained from doing what I intended. After a bit more research I was bold enough to use the --force option and wrote the boot blocks to /dev/sda3 using grub-install --boot-directory=/mnt/boot --force --no-floppy /dev/sda3 So, I now had a system with the Solaris boot loader in the MBR, Solaris specific boot blocks on the Solaris root partition and Ubuntu specific boot blocks in the Ubuntu partition. I just had to chain them together and I was done. Oracle Solaris 11: I have added the following lines to /rpool/boot/grub/menu.lst (be aware of the /rpool!!!!) title Ubuntu 11.10root (hd0,2)makeactivechainloader +1boot The Ubuntu root file system sits on the third partition (/dev/sda3). Ubuntu: I have added the following lines to /etc/grub.d/40_custom: menuentry "Solaris 11/11" {      set root=(hd0,1)      chainloader +1} Two things need to be mentioned: a) grub2 starts numbering partitions with 1; so my /dev/sda1 is partition 1. b) Oracle Solaris boots without the partition being made active (btw: the command to make a partition active with grub2 is "parttool (hd0,1) boot+", which currently does not work for me). As debugging grub is a bit complicated, I used the grub CLI to perform some tests and also used a tool, that I found on sourceforge.net that was able to prepare a list of all boot loaders on all partitions. This told me that the basic setup was correct. Unfortunately I lost it in the live CD environment. I hope this is helpful for some of the readers.Hartmut

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• Editing sqlcmdvariable nodes in SSDT Publish Profile files using msbuild

  - by jamiet

  Publish profile files are a new feature of SSDT database projects that enable you to package up all environment-specific properties into a single file for use at publish time; I have written about them before at Publish Profile Files in SQL Server Data Tools (SSDT) and if it wasn’t obvious from that blog post, I’m a big fan! As I have used Publish Profile files more and more I have realised that there may be times when you need to edit those Publish profile files during your build process, you may think of such an operation as a kind of pre-processor step. In my case I have a sqlcmd variable called DeployTag, it holds a value representing the current build number that later gets inserted into a table using a Post-Deployment script (that’s a technique that I wrote about in Implementing SQL Server solutions using Visual Studio 2010 Database Projects – a compendium of project experiences – search for “Putting a build number into the DB”). Here are the contents of my Publish Profile file (simplified for demo purposes) : Notice that DeployTag defaults to “UNKNOWN”. On my current project we are using msbuild scripts to control what gets built and what I want to do is take the build number from our build engine and edit the Publish profile files accordingly. Here is the pertinent portion of the the msbuild script I came up with to do that:   <ItemGroup>     <Namespaces Include="myns">       <Prefix>myns</Prefix>       <Uri>http://schemas.microsoft.com/developer/msbuild/2003</Uri>     </Namespaces>   </ItemGroup>   <Target Name="UpdateBuildNumber">     <ItemGroup>       <SSDTPublishFiles Include="$(DESTINATION)\**\$(CONFIGURATION)\**\*.publish.xml" />     </ItemGroup>     <MSBuild.ExtensionPack.Xml.XmlFile Condition="%(SSDTPublishFiles.Identity) != ''"                                        TaskAction="UpdateElement"                                        File="%(SSDTPublishFiles.Identity)"                                        Namespaces="@(Namespaces)"                                         XPath="//myns:SqlCmdVariable[@Include='DeployTag']/myns:Value"                                         InnerText="$(BuildNumber)"/>   </Target> The important bits here are the definition of the namespace http://schemas.microsoft.com/developer/msbuild/2003: and the XPath expression //myns:SqlCmdVariable[@Include='DeployTag']/myns:Value: Some extra info: I use a fantastic tool called XMLPad to discover/test XPath expressions, read more at XMLPad – a new tool in my developer utility belt MSBuild.ExtensionPack.Xml.XmlFile is a msbuild task used to edit XML files and is available from Mike Fourie’s MSBuild Extension Pack I’m using a property called $(BuildNumber) to hold the value to substitute into the file and also $(DESTINATION)\**\$(CONFIGURATION)\**\*.publish.xml to define an ItemGroup all of my Publish Profile files. Populating those properties is basic msbuild stuff and is therefore outside the scope of this blog post however if you want to learn more check out MSBuild properties & How To: Use Wildcards to Build All Files in a Directory. Hope this is useful! @Jamiet

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• SQL Server devs–what source control system do you use, if any? (answer and maybe win free stuff)

  - by jamiet

  Recently I noticed a tweet from notable SQL Server author and community dude-at-large Steve Jones in which he asked how many SQL Server developers were putting their SQL Server source code (i.e. DDL) under source control (I’m paraphrasing because I can’t remember the exact tweet and Twitter’s search functionality is useless). The question surprised me slightly as I thought a more pertinent question would be “how many SQL Server developers are not using source control?” because I have been doing just that for many years now and I simply assumed that use of source control is a given in this day and age. Then I started thinking about it. “Perhaps I’m wrong” I pondered, “perhaps the SQL Server folks that do use source control in their day-to-day jobs are in the minority”. So, dear reader, I’m interested to know a little bit more about your use of source control. Are you putting your SQL Server code into a source control system? If so, what source control server software (e.g. TFS, Git, SVN, Mercurial, SourceSafe, Perforce) are you using? What source control client software are you using (e.g. TFS Team Explorer, Tortoise, Red Gate SQL Source Control, Red Gate SQL Connect, Git Bash, etc…)? Why did you make those particular software choices? Any interesting anecdotes to share in regard to your use of source control and SQL Server? To encourage you to contribute I have five pairs of licenses for Red Gate SQL Source Control and Red Gate SQL Connect to give away to what I consider to be the five best replies (“best” is totally subjective of course but this is my blog so my decision is final ), if you want to be considered don’t forget to leave contact details; email address, Twitter handle or similar will do. To start you off and to perhaps get the brain cells whirring, here are my answers to the questions above: Are you putting your SQL Server code into a source control system? As I think I’ve already said…yes. Always. If so, what source control server software (e.g. TFS, Git, SVN, Mercurial, SourceSafe, Perforce) are you using? I move around a lot between many clients so it changes on a fairly regular basis; my current client uses Team Foundation Server (aka TFS) and as part of a separate project is trialing the use of Team Foundation Service. I have used SVN extensively in the past which I am a fan of (I generally prefer it to TFS) and am trying to get my head around Git by using it for ObjectStorageHelper. What source control client software are you using (e.g. TFS Team Explorer, Tortoise, Red Gate SQL Source Control, Red Gate SQL Connect, Git Bash, etc…)? On my current project, Team Explorer. In the past I have used Tortoise to connect to SVN. Why did you make those particular software choices? I generally use whatever the client uses and given that I work with SQL Server I find that the majority of my clients use TFS, I guess simply because they are Microsoft development shops. Any interesting anecdotes to share in regard to your use of source control and SQL Server? Not an anecdote as such but I am going to share some frustrations about TFS. In many ways TFS is a great product because it integrates many separate functions (source control, work item tracking, build agents) into one whole and I’m firmly of the opinion that that is a good thing if for no reason other than being able to associate your check-ins with a work-item. However, like many people there are aspects to TFS source control that annoy me day-in, day-out. Chief among them has to be the fact that it uses a file’s read-only property to determine if a file should be checked-out or not and, if it determines that it should, it will happily do that check-out on your behalf without you even asking it to. I didn’t realise how ridiculous this was until I first used SVN about three years ago – with SVN you make any changes you wish and then use your source control client to determine which files have changed and thus be checked-in; the notion of “check-out” doesn’t even exist. That sounds like a small thing but you don’t realise how liberating it is until you actually start working that way. Hoping to hear some more anecdotes and opinions in the comments. Remember….free software is up for grabs! @jamiet 

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• Bring Office 2003 Menus Back to 2010 with UBitMenu

  - by Matthew Guay

  Are you having trouble getting used to the Ribbon interface in Office 2010?  Here’s how you can roll back the clock a bit and bring back the familiar menus and toolbars from 2003. The Office 2007 Ribbon was both praised and criticized.  While many users felt they were more productive with the new interface, others felt frustrated searching for commands they had memorized in older versions of Office.  Now, with Office 2010, the ribbon interface has been brought to every app in the Office suite, and is integrated into many newer programs from Microsoft. If you’re moving from Office 2003, using UBitMenu allows you to add the old familiar menus back along with the new Ribbon interface for an easier learning curve. Also, with the customizability of Office 2010, we can strip away the extra Ribbon tabs to make it more like 2003. Get the 2003 Menus and Toolbars Back in Office 2010 Download UBitMenu (link below), and install as normal.  Make sure all of your Office programs are closed during the installation.  This handy utility is very small, and installed amazingly quick. Open Word, Excel, or PowerPoint and there’s now a new Menu tab beside Home in the Ribbon.  Now you can access all of your favorite old Office commands in the familiar menus, and access many of the newer Office features such as SmartArt.   Here’s a close-up of the toolbar.  Notice that the layout is very similar to that of Word 2003. You can access all of the new Transitions in PowerPoint 2010 from the menu bar.   The menu in Excel even included support for the new PivotTable and PivotCharts Wizard. One problem we noticed was that the toolbars were condensed to a drop-down menu if the Office window was less than 870px wide.  This may be a frustration to users with low-resolution displays, and you might want to use the Office Apps maximized. Get Rid of the Ribbon Now that you’ve got the old menus back, you can get rid of the extra ribbon tabs if you’d like.  Office 2010 lets you customize your ribbon and remove tabs, so let’s get rid of all the other tabs except for our new Menu tab.  In our example we’re using Word, but you can do it in Excel or PowerPoint the same way. Click the File tab and select Options. Alternately, in the Menu tab, select Tools and then Word Options. Select Customize Ribbon on the left sidebar, then uncheck the boxes beside all the ribbon tabs you want to hide on the right.  Click Ok when you’re finished. While you’re at it, you can change the default color scheme as well. Note: The color change will automatically change the color scheme in all of the Office apps, so you’ll only need to do that once. Now the ribbon only has 2 tabs…the File tab for the new Backstage View, and the UBitMenu tab we just installed.  It almost has the appearance Word 2003, but with the new features of Word 2010!  You’ll need to repeat these steps in Excel and PowerPoint if you want to customize their ribbon the same.   Conclusion If you’ve been having a hard time getting used to Office 2010, UBitMenu is a great way to get familiar with the new interface, or simply stay productive with your old tricks.  We do wish it supported the other Office applications like OneNote and Outlook. That doesn’t make it a deal breaker though, it can make the learning curve easier in Word, PowerPoint, and Excel. UBitMenu is free for personal use, and available at a very reasonable price for businesses. If you’re using Office 2007 and not a fan of the Ribbon, UBitMenu works for it as well. Download UBitMenu Similar Articles Productive Geek Tips How To Bring Back the Old Menus in Office 2007Upgrade Office 2003 to 2010 on XP or Run them Side by SideHow to Find Office 2003 Commands in Office 2010Make Word 2007 Always Save in Word 2003 FormatMake Excel 2007 Always Save in Excel 2003 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Speed Up Windows With ReadyBoost Awesome World Cup Soccer Calendar Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets

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• Sea Monkey Sales & Marketing, and what does that have to do with ERP?

  - by user709270

  Tier One Defined By Lyle Ekdahl, Oracle JD Edwards Group Vice President and General Manager  I recently became aware of the latest Sea Monkey Sales & Marketing tactic. Wait now, what is Sea Monkey Sales & Marketing and what does that have to do with ERP? Well if you grew up in USA during the 50’s, 60’s and maybe a bit in the early 70’s there was a unifying media of culture known as the comic book. I was a big Iron Man fan. I always liked the troubled hero aspect of Tony Start and hey he was a technologist. This is going somewhere, just hold on. Of course comic books like most media contained advertisements. Ninety pound weakling transformed by Charles Atlas in just 15 minutes per day. Baby Ruth, Juicy Fruit Gum and all assortments of Hostess goodies were on display. The best ad was for the “Amazing Live Sea-Monkeys – The real live fun-pets you grow yourself!” These ads set the standard for exaggeration and half-truth; “…they love attention…so eager to please, they can even be trained…” The cartoon picture on the ad is of a family of royal looking sea creatures – daddy, mommy, son and little sis – sea monkey? There was a disclaimer at the bottom in fine print, “Caricatures shown not intended to depict Artemia.” Ok what ten years old knows what the heck artemia is? Well you grow up fast once you’ve been separated from your buck twenty five plus postage just to discover that it is brine shrimp. Really dumb brine shrimp that don’t take commands or do tricks. Unfortunately the technology industry is full of sea monkey sales and marketing. Yes believe it or not in some cases there is subterfuge and obfuscation used to secure contracts. Hey I get it; the picture on the box might not be the actual size. Make up what you want about your product, but here is what I don’t like, could you leave out the obvious falsity when it comes to my product, especially the negative stuff. So here is the latest one – “Oracle’s JD Edwards is NOT tier one”. Really? Definition please! Well a whole host of googleable and reputable sources confirm that a tier one vendor is large, well known, and enjoys national and international recognition. Let me see large, so thousands of customers? Oh and part of the world’s largest business software and hardware corporation? Check and check JD Edwards has that and that. Well known, enjoying national and international recognition? Oracle’s JD Edwards EnterpriseOne is available in 21 languages and is directly localized in 33 countries that support some of the world’s largest multinationals and many midsized domestic market companies. Something on the order of half the JD Edwards customer base is outside North America. My passport is on its third insert after 2 years and not from vacations. So if you don’t mind I am going to mark national and international recognition in the got it column. So what else is there? Well let me offer a few criteria. Longevity – The JD Edwards products benefit from 35+ years of intellectual property development; through booms, busts, mergers and acquisitions, we are still here Vision & innovation – JD Edwards is the first full suite ERP to run on the iPad as just one example Proven track record of execution – Since becoming part of Oracle, JD Edwards has released to the market over 20 deliverables including major release, point releases, new apps modules, tool releases, integrations…. Solid, focused functionality with a flexible, interoperable, extensible underlying architecture – JD Edwards offers solid core ERP with specialty modules for verticals all delivered on a well defined independent tools layer that helps enable you to scale your business without an ERP reimplementation A continuation plan – Oracle’s JD Edwards offers our customers a 6 year roadmap as well as interoperability with Oracle’s next generation of applications Oh I almost forgot that the expert sources agree on one additional thing, tier one may be a preferred vendor that offers product and services to you with appealing value. You should check out the TCO studies of JD Edwards. I think you will see what the thousands of customers that rely on these products to run their businesses enjoy – that is the tier one solution with the lowest TCO. Oh and if you get an offer to buy an ERP for no license charge, remember the picture on the box might not be the actual size. 

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• Surface and the Uphill Battle to Win Over iPad Users (Namely: Me)

  - by D'Arcy Lussier

  I went away this past weekend and decided to bring along the Windows 8 tablet from the Build conference last year – y’know, to give Windows 8 a try in a typical scenario. I also brought our iPad 2 along since I figured my wife would want to use that. I’d love to tell you how I found using my Windows 8 tablet but I can’t – I used the iPad exclusively the entire weekend. It was during this that I realized what Microsoft needs to do to win me over as an iPad user. As you’ll see, I’m left wondering what it is that Surface is meant to compete with: iPad and other tablets, or thin laptops like the MacBook Air or Ultrabooks. Device Size I really like the size of the iPad compared with the Build tablet. It’s not as long and the thinness/weight of the device makes it feel more like you’re holding a magazine than a computer. I’m pleased that Microsoft will be matching the thinness of the iPad with Surface, but I’m suspect as to what that actually means. The iPad’s edges slant inwards where the Surface has a thicker boxish look (similar to the iPhone 4S). So while they may have the same depth at the deepest part of both devices, I bet the iPad will come off feeling thinner. However, its not lost on me the number of external port options the Surface’s design provides over the iPad (Usb, etc.). With that said, I haven’t missed having a USB slot on my iPad. I’m not a fan of lengthening the Surface screen size to almost a full inch over the iPad, mainly because… Vertical Orientation Experience Did you notice at the announce event, in the images of the devices that have been released, and in any marketing for it, that the surface is always displayed in horizontal orientation. This is a huge beef I have with my Build tablet and why I prefer the iPad. Yes the iPad can do the wide-screenish mode, but the iPad is oriented to be vertical by nature. Don’t agree? Look at the button and camera placement – both on the shorter sides of the device. Compare that with the Surface, where the orientation for the button and camera is on the longer sides. To be fair, Blackberry and the horde of Android tablets out there haven’t gotten this either – since most monitors are widescreen nowadays tablets should be too right? Wrong. Widescreen is great for certain things, but tasks such as reading is not one of them – hence why monitor companies like Dell provide stands that allow you to flip your widescreen monitor to a vertical orientation. That Microsoft has chosen a horizontal orientation by default for Windows 8 is disappointing – hopefully hardware manufacturers will be given the option of a default vertical orientation. Fast Startup Time I like that I can turn off/turn on the iPad very quickly. Even from a true “off” mode and not just sleeping, the iPad boots up very quickly. Windows RT needs to have that same quick response. If I start finding that I’m waiting for the device to boot up for more than 30 seconds that could be a show stopper. No Heat I really hate that the Build tablet has fans that kick in to cool the procs, but its basically a slate computer and I get its part of that prototype build. For Surface, it needs to be the same type of experience as the iPad – no heat! I know Surface doesn’t have fans and uses some cool new vent system or something like that, but even then – I want to sit and read a book on my Surface without having to feel any heat coming from the device, which is the experience I have with the iPad now. What About Apps?! I am definitely not the target client when it comes to app stores. On my iPad I use: Safari Kindle Reader Twitter App Settlers of Catan TSN’s App And that’s it. So really, while its nice that some version of Office might be available, I’m not planning on utilizing a Surface for creating a PowerPoint or working on a Word document – that’s what my laptop is for. I want my tablet to be for information snacking or as an e-reader and occasionally an entertainment device. Surface vs iPad or Surface vs Air? The more that I read up on Surface, the more I wonder if it won’t be a touch-enabled MacBook Air competitor more than an iPad one. Also, I really question if Microsoft gets tablets – when one of your main selling features is a built-in physical keyboard it speaks more to a traditional laptop experience than a tablet one that’s entirely reliant on touch. Still, I really love the Windows Phone interface – way more than iOS – so I’m still very optimistic that the Metro experience on the tablet will be fantastic. I just worry that Microsoft has interpreted a tablet as a computer with a removable keyboard and a touch screen, and that’s not what tablet computing is about at all.

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• A Semantic Model For Html: TagBuilder and HtmlTags

  - by Ryan Ohs

  In this post I look into the code smell that is HTML literals and show how we can refactor these pesky strings into a friendlier and more maintainable model.   The Problem When I started writing MVC applications, I quickly realized that I built a lot of my HTML inside HtmlHelpers. As I did this, I ended up moving quite a bit of HTML into string literals inside my helper classes. As I wanted to add more attributes (such as classes) to my tags, I needed to keep adding overloads to my helpers. A good example of this end result is the default html helpers that come with the MVC framework. Too many overloads make me crazy! The problem with all these overloads is that they quickly muck up the API and nobody can remember exactly what order the parameters go in. I've seen many presenters (including members of the ASP.NET MVC team!) stumble before realizing that their view wasn't compiling because they needed one more null parameter in the call to Html.ActionLink(). What if instead of writing Html.ActionLink("Edit", "Edit", null, new { @class = "navigation" }) we could do Html.LinkToAction("Edit").Text("Edit").AddClass("navigation") ? Wouldn't that be much easier to remember and understand?  We can do this if we introduce a semantic model for building our HTML.   What is a Semantic Model? According to Martin Folwer, "a semantic model is an in-memory representation, usually an object model, of the same subject that the domain specific language describes." In our case, the model would be a set of classes that know how to render HTML. By using a semantic model we can free ourselves from dealing with strings and instead output the HTML (typically via ToString()) once we've added all the elements and attributes we desire to the model. There are two primary semantic models available in ASP.NET MVC: MVC 2.0's TagBuilder and FubuMVC's HtmlTags.   TagBuilder TagBuilder is the html builder that is available in ASP.NET MVC 2.0. I'm not a huge fan but it gets the job done -- for simple jobs.  Here's an overview of how to use TagBuilder. See my Tips section below for a few comments on that example. The disadvantage of TagBuilder is that unless you wrap it up with our own classes, you still have to write the actual tag name over and over in your code. eg. new TagBuilder("div") instead of new DivTag(). I also think it's method names are a little too long. Why not have AddClass() instead of AddCssClass() or Text() instead of SetInnerText()? What those methods are doing should be pretty obvious even in the short form. I also don't like that it wants to generate an id attribute from your input instead of letting you set it yourself using external conventions. (See GenerateId() and IdAttributeDotReplacement)). Obviously these come from Microsoft's default approach to MVC but may not be optimal for all programmers.   HtmlTags HtmlTags is in my opinion the much better option for generating html in ASP.NET MVC. It was actually written as a part of FubuMVC but is available as a stand alone library. HtmlTags provides a much cleaner syntax for writing HTML. There are classes for most of the major tags and it's trivial to create additional ones by inheriting from HtmlTag. There are also methods on each tag for the common attributes. For instance, FormTag has an Action() method. The SelectTag class allows you to set the default option or first option independent from adding other options. With TagBuilder there isn't even an abstraction for building selects! The project is open source and always improving. I'll hopefully find time to submit some of my own enhancements soon.   Tips 1) It's best not to have insanely overloaded html helpers. Use fluent builders. 2) In html helpers, return the TagBuilder/tag itself (not a string!) so that you can continue to add attributes outside the helper; see my first sample above. 3) Create a static entry point into your builders. I created a static Tags class that gives me access all the HtmlTag classes I need. This way I don't clutter my code with "new" keywords. eg. Tags.Div returns a new DivTag instance. 4) If you find yourself doing something a lot, create an extension method for it. I created a Nest() extension method that reads much more fluently than the AddChildren() method. It also accepts a params array of tags so I can very easily nest many children.   I hope you have found this post helpful. Join me in my war against HTML literals! I’ll have some more samples of how I use HtmlTags in future posts.

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• SQLAuthority News – #TechEDIn – TechEd India 2012 – Things to Do and Explore for SQL Enthusiast

  - by pinaldave

  TechEd India 2012 is just 48 hours away and I have been receiving lots of requests regarding how SQL enthusiasts can maximize their time they’ll be spending at TechEd India 2012. Trust me – TechEd is the biggest Tech Event in India and it is much larger in magnitude than we can imagine. There are plenty of tracks there and lots of things to do. Honestly, we need clone ourselves multiple times to completely cover the event. However, I am going to talk about SQL enthusiasts only right now. In this post, I’ll share a few things they can do in this big event. But before I start talking about specific things, there is one thing which is a must – Keynote. There are amazing Keynotes planned every single day at TechEd India 2012. One should not miss them at all. Social Media I am a big believer of the social media. I am everywhere - Twitter, Facebook, LinkedIn and GPlus. I suggest you follow the tag #TechEdIn as well as contribute at the healthy conversation going on right now. You may want to follow a few of the SQL Server enthusiasts who are also attending events like TechEd India. This way, you will know where they are and you can contribute along with them. For a good start, you can follow all the speakers who are presenting at the event. I have linked all the speakers’ names with their respective Twitter accounts. Networking Do not stop meeting new people. Introduce yourself. Catch the speakers after their sessions. Meet other SQL experts and discuss SQL as well as life aside SQL. The best way to start the communication is to talk about something new. Here are a few lines I usually use when I have to break the ice: SQL Server 2012 is just released and I have installed it. How many SQL Server sessions are you going to attend? I am going to attend _________ I am a big fan of SQL Server. Sessions Agenda Day 1 T-SQL Rediscovered with SQL Server 2012 - Jacob Sebastian Catapult your data with SQL Server 2012 integration services - Praveen Srivatsa Processing Big Data with SQL Server 2012 and Hadoop  - Stephan Forte SQL Server Misconceptions and Resolution – A Practical Perspective – Pinal Dave and Vinod Kumar Securing with ContainedDB in SQL Server 2012  - Pranab Majumdar Agenda Day 2 Hand-on-Lab – Exploring Power View with SQL Server 2012 – Ravi S. Maniam Hand-on-Lab - SQL Server 2012 – AlwaysOn Availability Groups  - Amit Ganguli Agenda Day 3 Peeling SQL Server like an Onion: Internals Debunked  - Vinod Kumar Speed Up! – Parallel Processes and Unparalleled Performance  - Pinal Dave Keeping Your Database Available – ‘AlwaysOn’  - Balmukund Lakhani Lesser Known Facts of SQL Server Backup and Restore  - Amit Banerjee Top five reasons why you want SQL Server 2012 BI - Praveen Srivatsa Product Booth and Event Partners There will be a dedicated SQL Server booth at the event. I suggest you stop by there and do communication with SQL Server Experts. Additionally there will be booths of various event partners. Stop by their booth and see if they have a product which can help your career. I know that Pluralsight has recently released my course on their online learning site and if that interests you, you can talk about the subject with them. Bring Your Camera Make a list of the people you want to meet. Follow them on Twitter or send them an email and know their location. Introduce yourself, meet them and have your conversation. Do not forget to take a photo with them and later on, share the photo on social media. It would be nice to send an email to everyone with attached high resolution images if you have their email address. After-hours parties After-hours parties are not always about eating and meeting friends but sometimes, they are very informative. Last time I ended up meeting an SQL expert, and we end up talking for long hours on various aspects of SQL Server. After 4 hours, we figured out that he stays in the same apartment complex as mine and since we have had an excellent friendship, he has then become our family friend. So, my advice is that you start to seek out who is meeting where in the evening and see if you can get invited to the parties. Make new friends but never lose mutual respect by doing something silly. Meet Me I will be at the event for three days straight. I will be around the SQL tracks. Please stop by and introduce yourself. I would like to meet you and talk to you. Meeting folks from the Community is very important as we all speak the same language at the end of the day – SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, SQLServer, T SQL, Technology

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• VB Myth - Case Insensitivity is Awesome!

  - by Damon

  I was reading Andy Brown's article 10 Reasons Why Visual Basic is Better than C# and the first claim is that VB is superior because of case insensitivity.  I think the reasons he outlines are basically as follows: Your fingers get tired finding the shift key (e.g. typing PascalCase and camelCase members) You are much more likely to make mistakes while typing names When you accidentally leave caps lock on, it really matters These three arguments culminate in the conclusion: "It doesn't matter if you disagree with everything else in this article: case-sensitivity alone is sufficient reason to ditch C#!" Righto.  I've been using Visual Basic since version 5.0, I wrote a book about ASP.NET in Visual Basic, so I want everyone to know I'm definitely not a VB.NET hater.  I had to converted to C# because it was the language of preference at the places I've worked, so I'm used to both languages.  I love me some case sensitivity.  So first, let's debunk the claims. First, your fingers do not get tired of finding the shift key unless you are writing code in notepad and compiling everything on the command line.  Visual Studio pretty much takes away the need to use the shift key at all. For the most part, any programmer worth a damn doesn't have to type more than about 3-5 characters of any variable or method name before IntelliSense kicks in to help.  VB or C#, if you are not using the tab key for autocomplete then you are typing too much anyway, regardless of whether the shift key is involved or not.  Also, you've got to be a pretty hard-core candy ass if you're complaining at the end of the day that your little fingers are hurting from hitting the shift key. Second, I cannot logically refute the fact that if there are more stringent rules about case sensitivity it will lead to more mistakes.  As such, know that you will be more prone to mistakes in C#.  However, lets talk about the magnitude of the problem.  If you are using IntelliSense then you have auto-correction built in so you probably won't have much of a problem in the first place.  If you manage to bypass IntelliSense and type something wrong you normally are immediately presented with a red-squiggly to let you know something is amiss.  Normally, a person would look at the problem, figure out what the heck went wrong, and then avoid that problem again in the future.  Granted, I have met people who seem to lack this capability, but their problem is deeper than a decision between VB.NET and C#.  So let's make sure that we're all on the same page about this problem.  If you have two teams of developers, one that uses VB.NET and one that uses C#, do not expect to see the VB.NET team drinking beer at the end of the project in festive revelry while the C# team is crying over what the hell to do because their code is riddled with case-sensitivity problems that nobody can resolve. Lastly, if you leave your caps lock key on, turn it off.  Really, what kind of ass-hat would write an entire VB.NET application ENTIRELY IN CAPS?  I happen to be a fan of case sensitivity because it encourages precision and uniformity.  The last thing I need is a code base that looks like it was ransacked by LeEt HacKors wHo Can uSe wHateVer cASe tHey wanT.  I mean really, if you saw someone write this: PuBLIc Sub MyMethod . End Sub And upon asking them why BL was upper case, they responded "Oh, I accidentally hit the shift key there.  Fortunately for me VB.NET is a case insensitive language so I saved a couple of keystrokes by leaving it in there."  Or if you saw: PUBLIC SUB ANOTHERMETHOD . END SUB And the response to why it was uppercased was "Yeah, I accidentally had caps locks on, fortunately for me VB.NET doesn't care.  Really dodged a bullet there, glad I wasn't using C#."  Would you not think that a bit ridiculous?  If you want to convince C# developers that C# sucks, go for it.  But the case insensitivity argument is crap.

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• SQLAuthority News – A Conversation with an Old Friend – Sri Sridharan

  - by pinaldave

  Sri Sridharan is my old friend and we often talk on GTalk. The subject varies from Life in India/USA, movies, musics, and of course SQL. We have our differences when we talk about food or movie but we always agree when we talk about SQL. Yesterday while chatting with him we talked about SQLPASS and the conversation lasted for a long time. Here is the conversation between us on GTalk. I have removed a few of the personal talks and formatted into paragraphs as GTalk often shows stuff out of formatting. Pinal: Sri, Congrats on running for the PASS BoD again. You were so close last year. What made you decide to run again this year? Sri: Thank you Pinal for your leadership in the PASS India Community and all the things you do out there. After coming so close last year, there was no doubt in my mind that I will run again. I was truly humbled by the support I got from the community. Growing up in India for over 25 years, you are brought up in a very competitive part of the world. Right from the pressure of staying in the top of the class from kindergarten to your graduation, the relentless push from your parents about studying and getting good grades (and nothing else matters), you land up essentially living in a pressure cooker. To survive that relentless pressure, you need to have a thick skin, ability to stand up for who you really are , what you want to accomplish and in the process stay true those values. I am striving for a greater cause, to make PASS an organization that can help people with their SQL Server careers, to make PASS relevant to its chapter members, to make PASS an organization that every SQL professional in the world wants to be connected with. Just because I did not get elected or appointed last year does not mean that these causes are not worth fighting. Giving up upon failing the first time is simply not in me. If I did that, what message would I send to those who voted for me? What message would I send to my kids? Pinal: As someone who has such strong roots in India, what can the Indian PASS Community expect from you? Sri: First of all, I think fostering a regional leadership is something PASS must encourage as part of its global growth plan. For PASS global being able to understand all the issues in a region of the world and make sound decisions will be a tough thing to do on a continuous basis. I expect people like you, chapter leaders, regional mentors, MVPs of the region start playing a bigger role in shaping the next generation of PASS. That is something I said in my campaign and I still stand by it. I would like to see growth in the number of chapters in India. The current count does not truly represent the full potential of that region. I was pretty thrilled to see the Bangalore SQLSaturday happen early this year. I would like to see more of SQLSaturday events, at least in the major metro cities. I know the issues in India are very different from the rest of the world. So the formula needs to be tweaked a little for it to work better in India. Once the SQLSaturday model is vetted out, maybe there could be enough justification to have SQLRally India. PASS needs to have a premier SQL event in that region. Going to USA or Europe for that matter is incredibly hard due to VISA issues etc. So this could be a case of where PASS comes closer to where the community is. Pinal: What portfolio would take on if you are elected to the PASS Board? Sri: There are some very strong folks on the PASS Board today. The President discusses the portfolios with the group and makes the final call on the portfolios. I am also a fan of having a team associated with the portfolios. In that case, one person is the primary for a portfolio but secondary on a couple of other portfolios. This way people on the board have a direct vested interest in a few portfolios. Personally, I know I would these portfolios good justice – Chapters, Global Growth and Events (SQLSat, SQLRally). I would try to see if we can get a director to focus on Volunteers.  To me that is very critical for growth in the international regions. Pinal: This is an interesting conversation with you Sri. I know you so long time but this is indeed inspiring to many. India is a big country and we appreciate your thoughts. Sri: Thank you very much for taking time to chat with me today. Cheers. There are pretty strong candidates for SQLPASS Board of Elections this year. I know all of them in person and honestly it is going to be extremely difficult to not to vote for anybody. I am indeed in a crunch right now how to pick one over another. Though the choice is difficult, I encourage you to vote for them. I am extremely confident that the new board of directors will all have the same goal – Better SQL Server Community. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, DBA, PostADay, SQL, SQL Authority, SQL PASS, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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• The Arab HEUG is now a reality, and other random thoughts

  - by user9147039

  I just returned from Doha, Qatar where the first of its kind HEUG (Higher Education User Group) meeting for institutions in the Middle East and North Africa was held at Qatar University and jointly hosted by Damman University from Saudi Arabia. Over 80 delegates attended including representation from education institutions in Oman, Saudi Arabia, Lebanon, and Qatar. There are many other regional HEUG organizations in place (in Australia/New Zealand, APAC, EMEA, as well as smaller regional HEUG’s in the Netherlands, South Africa, and in regions of the US), but it was truly an accomplishment to see this Middle East/North Africa group organize and launch their chapter with a meeting of this quality. To be known as the Arab HEUG going forward, I am excited about the prospects for sharing between the institutions and for the growth of Oracle solutions in the region. In particular the hosts for the event (Qatar University) did a masterful job with logistics and organization, and the quality of the event was a testament to their capabilities. Among the more interesting and enlightening presentations I attended were one from Dammam University on the lessons learned from their implementation of Campus Solutions and transition off of Banner, as well as the use by Qatar University E-business Suite for grants management (both pre-and post-award). The most notable fact coming from this latter presentation was the fit (89%) of e-Business Suite Grants to the university’s requirements. In a few weeks time we will be convening the 5th meeting of the Oracle Education & Research Industry Strategy Council in Redwood Shores (5th since my advent into my current role). The main topics of discussion will be around our Higher Education Applications Strategy for the future (including cloud approaches to ERP (HCM, Finance, and Student Information Systems), how some cases studies on the benefits of leveraging delivered functionality and extensibility in the software (versus customization). On the second day of the event we will turn our attention to Oracle in Research and also budgeting and planning in higher education. Both of these sessions will include significant participation from council members in the form of panel discussions. Our EVP’s for Systems (John Fowler) and for Global Cloud Services and North America application sales (Joanne Olson) will join us for the discussion. I recently read a couple of articles that were surprising to me. The first was from Inside Higher Ed on October 15 entitled, “As colleges prepare for major software upgrades, Kuali tries to woo them from corporate vendors.” It continues to disappointment that after all this time we are still debating whether it is better to build enterprise software through open or community source initiatives when fully functional, flexible, supported, and widely adopted options exist in the marketplace. Over a decade or more ago when these solutions were relatively immature and there was a great deal of turnover in the market I could appreciate the initiatives like Kuali. But let’s not kid ourselves – the real objective of this movement is to counter a perceived predatory commercial software industry. Again, when commercial solutions are deployed as written without significant customization, and standard business processes are adopted, the cost of these solutions (relative to the value delivered) is quite low, and certain much lower than the massive investment (and risk) in in-house developers to support a bespoke community source system. In this era of cost pressures in education and the need to refocus resources on teaching, learning, and research, I believe it’s bordering on irresponsible to continue to pursue open-source ERP. Many of the adopter’s total costs are staggering and have little to show for their efforts and expended resources. The second article was recently in the Chronicle of Higher Education and was entitled “’Big Data’ Is Bunk, Obama Campaign’s Tech Guru Tells University Leaders.” This one was so outrageous I almost don’t want to legitimize it by referencing it here. In the article the writer relays statements made by Harper Reed, President Obama’s former CTO for his 2012 re-election campaign, that big data solutions in education have no relevance and are akin to snake oil. He goes on to state that while he’s a fan of data-driven decision making in education, most of the necessary analysis can be accomplished in Excel spreadsheets. Yeah… right. This is exactly what ails education (higher education in particular). Dozens of shadow and siloed systems running on spreadsheets with limited-to-no enterprise wide initiatives to harness the data-rich environment that is a higher ed institution and transform the data into useable information. I’ll grant Mr. Reed that “Big Data” is overused and hackneyed, but imperatives like improving student success in higher education are classic big data problems that data-mining and predictive analytics can address. Further, higher ed need to be producing a massive amount more data scientists and analysts than are currently in the pipeline, to further this discipline and application of these tools to many many other problems across multiple industries.

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• Summit reflections

  - by Rob Farley

  So far, my three PASS Summit experiences have been notably different to each other. My first, I wasn’t on the board and I gave two regular sessions and a Lightning Talk in which I told jokes. My second, I was a board advisor, and I delivered a precon, a spotlight and a Lightning Talk in which I sang. My third (last week), I was a full board director, and I didn’t present at all. Let’s not talk about next year. I’m not sure there are many options left. This year, I noticed that a lot more people recognised me and said hello. I guess that’s potentially because of the singing last year, but could also be because board elections can bring a fair bit of attention, and because of the effort I’ve put in through things like 24HOP... Yeah, ok. It’d be the singing. My approach was very different though. I was watching things through different eyes. I looked for the things that seemed to be working and the things that didn’t. I had staff there again, and was curious to know how their things were working out. I knew a lot more about what was going on behind the scenes to make various things happen, and although very little about the Summit was actually my responsibility (based on not having that portfolio), my perspective had moved considerably. Before the Summit started, Board Members had been given notebooks – an idea Tom (who heads up PASS’ marketing) had come up with after being inspired by seeing Bill walk around with a notebook. The plan was to take notes about feedback we got from people. It was a good thing, and the notebook forms a nice pair with the SQLBits one I got a couple of years ago when I last spoke there. I think one of the biggest impacts of this was that during the first keynote, Bill told everyone present about the notebooks. This set a tone of “we’re listening”, and a number of people were definitely keen to tell us things that would cause us to pull out our notebooks. PASSTV was a new thing this year. Justin, the host, featured on the couch and talked a lot of people about a lot of things, including me (he talked to me about a lot of things, I don’t think he talked to a lot people about me). Reaching people through online methods is something which interests me a lot – it has huge potential, and I love the idea of being able to broadcast to people who are unable to attend in person. I’m keen to see how this medium can be developed over time. People who know me will know that I’m a keen advocate of certification – I've been SQL certified since version 6.5, and have even been involved in creating exams. However, I don’t believe in studying for exams. I think training is worthwhile for learning new skills, but the goal should be on learning those skills, not on passing an exam. Exams should be for proving that the skills are there, not a goal in themselves. The PASS Summit is an excellent place to take exams though, and with an attitude of professional development throughout the event, why not? So I did. I wasn’t expecting to take one, but I was persuaded and took the MCM Knowledge Exam. I hadn’t even looked at the syllabus, but tried it anyway. I was very tired, and even fell asleep at one point during it. I’ll find out my result at some point in the future – the Prometric site just says “Tested” at the moment. As I said, it wasn’t something I was expecting to do, but it was good to have something unexpected during the week. Of course it was good to catch up with old friends and make new ones. I feel like every time I’m in the US I see things develop a bit more, with more and more people knowing who I am, who my staff are, and recognising the LobsterPot brand. I missed being a presenter, but I definitely enjoyed seeing many friends on the list of presenters. I won’t try to list them, because there are so many these days that people might feel sad if I don’t mention them. For those that I managed to see, I was pleased to see that the majority of them have lifted their presentation skills since I last saw them, and I happily told them as much. One person who I will mention was Paul White, who travelled from New Zealand to his first PASS Summit. He gave two sessions (a regular session and a half-day), packed large rooms of people, and had everyone buzzing with enthusiasm. I spoke to him after the event, and he told me that his expectations were blown away. Paul isn’t normally a fan of crowds, and the thought of 4000 people would have been scary. But he told me he had no idea that people would welcome him so well, be so friendly and so down to earth. He’s seen the significance of the SQL Server community, and says he’ll be back. It’ll be good to see him there. Will you be there too?

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• Reflections from the Young Prisms

  - by Oracle OpenWorld Blog Team

   By Karen Shamban The Young Prisms began their musical journey in San Francisco, and it's here they return to bring their unique sound to the Oracle OpenWorld Music Festival.  We asked them to tell us their thoughts on music, performing, and what they like in an audience.  Here's what they had to say: Q. What do you like best about performing in front of a live audience?A. There are a lot of things to love about playing in front of people. The best part is definitely the nights when the energy the audience brings shows through. Although it always differs from city to city and person to person, when you play to a full house and people are really getting into it, it's like no other feeling.Q. How do you use technology in creating and delivering your music?A. Well, we actually use a lot more electronic components than people realize. Pretty much every string instrument played either live or on recording has been filtered through numerous electronic effects. Matt uses somewhere around 12 or 14 every time we play live. Giovanni has six. Most of our writing and demoing is done with drum sequencers and samplers too, so it's safe to say we use technology to our advantage in the writing process. Live is a bit different, since we keep it to the basics with guitars and acoustic drums. We also tend to use projections when we play live, so technology helps us do that fairly easily as well.Q. Do you prefer smaller, intimate venues or larger, louder ones?  Why?A. Couldn’t say we have a real preference in venue size. I mean, its always great to get to play through a massive killer sound system, but small venues when packed full are equally as special if not more so, because of the intimacy of it. Some of my favorite shows I've seen as an audience member/ fan have been at the smaller venues in San Francisco.Q. What about your fans surprises you?A. Sometimes the older guys are a surprise. We've played shows where there are more older guys in their 40s and 50s, who come and stare and take notes at our effects pedals. Then there are kids our age or in their 20s. Sometimes it's surprising to think that the older guys relate to what we're doing more than our peers and friends in our age group.Q. What about your live act surprises your fans?A. I think people are often surprised by how shy we can be. It feels like people expect us to be really rowdy and throw things and make really loud noises and get really aggressive on stage because some of the sounds we use can have an abrasive element to them. People expect Matt to have some kind of Kurt Cobain attitude, which he doesn’t at all. So it seems it surprises people to see musicians playing loud and noisy songs in their early and mid 20s being fairly tame and calm on stage.Q. There are going to be a lot of technical people (you could call them geeks) in the Oracle crowd -- what are they going to love about your performance?A. Hopefully most of them are pedal nerds like we are and like the previously mentioned “older dude crowd.” Besides that I hope they’d be into the projections and group of songs we're going to play for them.Q. What's new and different in the music you're making today, versus a year or two ago?A. I'd say there is more focus on the songwriting now and less of the noise today than last year. I think it's pretty evident on the new record compared to the last two. On the first two records we made as YP, we had another guitar player and songwriter who no longer plays with us. So the process in which we develop songs is different as well.Q. Have you been on tour recently? If so, what do you like about touring, and what do you dislike?A. Touring is amazing. Some people might tell you different if they've been doing it for what they'd call too long, but for us it's really a great chance to play for people who care about the music we're making and also to see and explore the world. Getting to visit so many different cities and explore so many different cultures is amazing. Of course we love getting into cultural foods too. Stefanie is a fashion geek so getting to go to New York as often as we do as well as getting to play in London and Paris is always especially fun for her.Q. Ever think about playing another kind of music? If so, what, and why?A. Never really thought about wanting to do anything drastically different. I think the style of music we play has a lot to do with the stuff we have been listening to both growing up and now. It wasn’t really a conscious decision to make sure it was a certain sound, so I'm not sure we've ever thought about doing a way different genre or whatever like electronic music or country. Although there have been times we've had conversations where we discuss possibly doing quiet sets or using the string synth sounds.Q. What are the top three things people should know about your music?A1. We like noise.A2. We use ambience and atmosphere as much as as we can.A3. Yes, the vocals are supposed to be mixed in with the guitars. Get more info: Oracle OpenWorld Music Festival Young Prisms

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• Phones, Nokia, Microsoft and More

  - by Bill Evjen

  The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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• Session Report - Java on the Raspberry Pi

  - by Janice J. Heiss

  On mid-day Wednesday, the always colorful Oracle Evangelist Simon Ritter demonstrated Java on the Raspberry Pi at his session, “Do You Like Coffee with Your Dessert?”. The Raspberry Pi consists of a credit card-sized single-board computer developed in the UK with the intention of stimulating the teaching of basic computer science in schools. “I don't think there is a single feature that makes the Raspberry Pi significant,” observed Ritter, “but a combination of things really makes it stand out. First, it's $35 for what is effectively a completely usable computer. You do have to add a power supply, SD card for storage and maybe a screen, keyboard and mouse, but this is still way cheaper than a typical PC. The choice of an ARM (Advanced RISC Machine and Acorn RISC Machine) processor is noteworthy, because it avoids problems like cooling (no heat sink or fan) and can use a USB power brick. When you add in the enormous community support, it offers a great platform for teaching everyone about computing.”Some 200 enthusiastic attendees were present at the session which had the feel of Simon Ritter sharing a fun toy with friends. The main point of the session was to show what Oracle was doing to support Java on the Raspberry Pi in a way that is entertaining and fun. Ritter pointed out that, in addition to being great for teaching, it’s an excellent introduction to the ARM architecture, and runs well with Java and will get better once it has official hard float support. The possibilities are vast.Ritter explained that the Raspberry Pi Project started in 2006 with the goal of devising a computer to inspire children; it drew inspiration from the BBC Micro literacy project of 1981 that produced a series of microcomputers created by the Acorn Computer company. It was officially launched on February 29, 2012, with a first production of 10,000 boards. There were 100,000 pre-orders in one day; currently about 4,000 boards are produced a day. Ritter described the specification as follows:* CPU: ARM 11 core running at 700MHz Broadcom SoC package Can now be overclocked to 1GHz (without breaking the warranty!) * Memory: 256Mb* I/O: HDMI and composite video 2 x USB ports (Model B only) Ethernet (Model B only) Header pins for GPIO, UART, SPI and I2C He took attendees through a brief history of ARM Architecture:* Acorn BBC Micro (6502 based) Not powerful enough for Acorn’s plans for a business computer * Berkeley RISC Project UNIX kernel only used 30% of instruction set of Motorola 68000 More registers, less instructions (Register windows) One chip architecture to come from this was… SPARC * Acorn RISC Machine (ARM) 32-bit data, 26-bit address space, 27 registers First machine was Acorn Archimedes * Spin off from Acorn, Advanced RISC MachinesNext he presented its features:* 32-bit RISC Architecture–  ARM accounts for 75% of embedded 32-bit CPUs today– 6.1 Billion chips sold last year (zero manufactured by ARM)* Abstract architecture and microprocessor core designs– Raspberry Pi is ARM11 using ARMv6 instruction set* Low power consumption– Good for mobile devices– Raspberry Pi can be powered from 700mA 5V only PSU– Raspberry Pi does not require heatsink or fanHe described the current ARM Technology:* ARMv6– ARM 11, ARM Cortex-M* ARMv7– ARM Cortex-A, ARM Cortex-M, ARM Cortex-R* ARMv8 (Announced)– Will support 64-bit data and addressingHe next gave the Java Specifics for ARM: Floating point operations* Despite being an ARMv6 processor it does include an FPU– FPU only became standard as of ARMv7* FPU (Hard Float, or HF) is much faster than a software library* Linux distros and Oracle JVM for ARM assume no HF on ARMv6– Need special build of both– Raspbian distro build now available– Oracle JVM is in the works, release date TBDNot So RISCPerformance Improvements* DSP Enhancements* Jazelle* Thumb / Thumb2 / ThumbEE* Floating Point (VFP)* NEON* Security Enhancements (TrustZone)He spent a few minutes going over the challenges of using Java on the Raspberry Pi and covered:* Sound* Vision * Serial (TTL UART)* USB* GPIOTo implement sound with Java he pointed out:* Sound drivers are now included in new distros* Java Sound API– Remember to add audio to user’s groups– Some bits work, others not so much* Playing (the right format) WAV file works* Using MIDI hangs trying to open a synthesizer* FreeTTS text-to-speech– Should work once sound works properlyHe turned to JavaFX on the Raspberry Pi:* Currently internal builds only– Will be released as technology preview soon* Work involves optimal implementation of Prism graphics engine– X11?* Once the JavaFX implementation is completed there will be little of concern to developers-- It’s just Java (WORA). He explained the basis of the Serial Port:* UART provides TTL level signals (3.3V)* RS-232 uses 12V signals* Use MAX3232 chip to convert* Use this for access to serial consoleHe summarized his key points. The Raspberry Pi is a very cool (and cheap) computer that is great for teaching, a great introduction to ARM that works very well with Java and will work better in the future. The opportunities are limitless. For further info, check out, Raspberry Pi User Guide by Eben Upton and Gareth Halfacree. From there, Ritter tried out several fun demos, some of which worked better than others, but all of which were greeted with considerable enthusiasm and support and good humor (even when he ran into some glitches).  All in all, this was a fun and lively session.

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• The Unintended Consequences of Sound Security Policy

  - by Tanu Sood

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Author: Kevin Moulton, CISSP, CISM Meet the Author: Kevin Moulton, Senior Sales Consulting Manager, Oracle Kevin Moulton, CISSP, CISM, has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East Enterprise Security Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. When I speak to a room of IT administrators, I like to begin by asking them if they have implemented a complex password policy. Generally, they all nod their heads enthusiastically. I ask them if that password policy requires long passwords. More nodding. I ask if that policy requires upper and lower case letters – faster nodding – numbers – even faster – special characters – enthusiastic nodding all around! I then ask them if their policy also includes a requirement for users to regularly change their passwords. Now we have smiles with the nodding! I ask them if the users have different IDs and passwords on the many systems that they have access to. Of course! I then ask them if, when they walk around the building, they see something like this: Thanks to Jake Ludington for the nice example. Can these administrators be faulted for their policies? Probably not but, in the end, end-users will find a way to get their job done efficiently. Post-It Notes to the rescue! I was visiting a business in New York City one day which was a perfect example of this problem. First I walked up to the security desk and told them where I was headed. They asked me if they should call upstairs to have someone escort me. Is that my call? Is that policy? I said that I knew where I was going, so they let me go. Having the conference room number handy, I wandered around the place in a search of my destination. As I walked around, unescorted, I noticed the post-it note problem in abundance. Had I been so inclined, I could have logged in on almost any machine and into any number of systems. When I reached my intended conference room, I mentioned my post-it note observation to the two gentlemen with whom I was meeting. One of them said, “You mean like this,” and he produced a post it note full of login IDs and passwords from his breast pocket! I gave him kudos for not hanging the list on his monitor. We then talked for the rest of the meeting about the difficulties faced by the employees due to the security policies. These policies, although well-intended, made life very difficult for the end-users. Most users had access to 8 to 12 systems, and the passwords for each expired at a different times. The post-it note solution was understandable. Who could remember even half of them? What could this customer have done differently? I am a fan of using a provisioning system, such as Oracle Identity Manager, to manage all of the target systems. With OIM, and email could be automatically sent to all users when it was time to change their password. The end-users would follow a link to change their password on a web page, and then OIM would propagate that password out to all of the systems that the user had access to, even if the login IDs were different. Another option would be an Enterprise Single-Sign On Solution. With Oracle eSSO, all of a user’s credentials would be stored in a central, encrypted credential store. The end-user would only have to login to their machine each morning and then, as they moved to each new system, Oracle eSSO would supply the credentials. Good-bye post-it notes! 3M may be disappointed, but your end users will thank you. I hear people say that this post-it note problem is not a big deal, because the only people who would see the passwords are fellow employees. Do you really know who is walking around your building? What are the password policies in your business? How do the end-users respond?

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• OpenGL 3 and the Radeon HD 4850x2

  - by rotard

  A while ago, I picked up a copy of the OpenGL SuperBible fifth edition and slowly and painfully started teaching myself OpenGL the 3.3 way, after having been used to the 1.0 way from school way back when. Making things more challenging, I am primarily a .NET developer, so I was working in Mono with the OpenTK OpenGL wrapper. On my laptop, I put together a program that let the user walk around a simple landscape using a couple shaders that implemented per-vertex coloring and lighting and texture mapping. Everything was working brilliantly until I ran the same program on my desktop. Disaster! Nothing would render! I have chopped my program down to the point where the camera sits near the origin, pointing at the origin, and renders a square (technically, a triangle fan). The quad renders perfectly on my laptop, coloring, lighting, texturing and all, but the desktop renders a small distorted non-square quadrilateral that is colored incorrectly, not affected by the lights, and not textured. I suspect the graphics card is at fault, because I get the same result whether I am booted into Ubuntu 10.10 or Win XP. I did find that if I pare the vertex shader down to ONLY outputting the positional data and the fragment shader to ONLY outputting a solid color (white) the quad renders correctly. But as SOON as I start passing in color data (whether or not I use it in the fragment shader) the output from the vertex shader is distorted again. The shaders follow. I left the pre-existing code in, but commented out so you can get an idea what I was trying to do. I'm a noob at glsl so the code could probably be a lot better. My laptop is an old lenovo T61p with a Centrino (Core 2) Duo and an nVidia Quadro graphics card running Ubuntu 10.10 My desktop has an i7 with a Radeon HD 4850 x2 (single card, dual GPU) from Saphire dual booting into Ubuntu 10.10 and Windows XP. The problem occurs in both XP and Ubuntu. Can anyone see something wrong that I am missing? What is "special" about my HD 4850x2? string vertexShaderSource = @" #version 330 precision highp float; uniform mat4 projection_matrix; uniform mat4 modelview_matrix; //uniform mat4 normal_matrix; //uniform mat4 cmv_matrix; //Camera modelview. Light sources are transformed by this matrix. //uniform vec3 ambient_color; //uniform vec3 diffuse_color; //uniform vec3 diffuse_direction; in vec4 in_position; in vec4 in_color; //in vec3 in_normal; //in vec3 in_tex_coords; out vec4 varyingColor; //out vec3 varyingTexCoords; void main(void) { //Get surface normal in eye coordinates //vec4 vEyeNormal = normal_matrix * vec4(in_normal, 0); //Get vertex position in eye coordinates //vec4 vPosition4 = modelview_matrix * vec4(in_position, 0); //vec3 vPosition3 = vPosition4.xyz / vPosition4.w; //Get vector to light source in eye coordinates //vec3 lightVecNormalized = normalize(diffuse_direction); //vec3 vLightDir = normalize((cmv_matrix * vec4(lightVecNormalized, 0)).xyz); //Dot product gives us diffuse intensity //float diff = max(0.0, dot(vEyeNormal.xyz, vLightDir.xyz)); //Multiply intensity by diffuse color, force alpha to 1.0 //varyingColor.xyz = in_color * diff * diffuse_color.xyz; varyingColor = in_color; //varyingTexCoords = in_tex_coords; gl_Position = projection_matrix * modelview_matrix * in_position; }"; string fragmentShaderSource = @" #version 330 //#extension GL_EXT_gpu_shader4 : enable precision highp float; //uniform sampler2DArray colorMap; //in vec4 varyingColor; //in vec3 varyingTexCoords; out vec4 out_frag_color; void main(void) { out_frag_color = vec4(1,1,1,1); //out_frag_color = varyingColor; //out_frag_color = vec4(varyingColor, 1) * texture(colorMap, varyingTexCoords.st); //out_frag_color = vec4(varyingColor, 1) * texture(colorMap, vec3(varyingTexCoords.st, 0)); //out_frag_color = vec4(varyingColor, 1) * texture2DArray(colorMap, varyingTexCoords); }"; Note that in this code the color data is accepted but not actually used. The geometry is outputted the same (wrong) whether the fragment shader uses varyingColor or not. Only if I comment out the line varyingColor = in_color; does the geometry output correctly. Originally the shaders took in vec3 inputs, I only modified them to take vec4s while troubleshooting.

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