Partner Webcast – Oracle CRM: The Age of the Customer - 18 July 2013
- by Thanos
High-touch solutions for
the complete customer experience
How does
Customer Relationship Management change in "the age of the customer",
or does it at all?
Customer relationship management
has changed over the past years from a pure "inside out" point of
view, where the customer is the center of attention to an "outside
in" discipline where…