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• How can I get the real Emailaddress of a recipient?

  - by Boas Enkler

  a user in out Company has 2 mail-addresses on one Exchange-Mailbox. e.g test@... and test1@... the Primary SMTP-address off the Mailbox is test@. If I send a message to test1@, load it using EWS and parse through the TORecipients-Collection there is exactly one emailadress. But the mailaddress EWS gives to me is test@... and not test1@... where I sent the mail. My problem is, that all mails sent to test@ should be imported in our CRM using my program. All mails sent to test1@... must not be imported. In real life both mailaddresses are from my Boss. One is used for normal purposes the other one is for confidential e.g. from his lawyer. Does anyone know how I can get the real-emailaddress the message was sent to?

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• Convert Public Folders to a PST

  - by TrueDuality

  Alrighty so I've got a tricky one. I currently have a public folder database (edb & stm) residing on an Exchange 2003 folder. I need to export them into a pst file or otherwise make it so that I can manually get the data in it to end-users. I can not use the export feature built into Outlook as some of the folder refer to another server which doen't have the data. Trying only results in the Outlook Client hanging for close to an hour before giving an error about not finding the data. So this will need to be a server side export. There are a few tools out there that seem to be available for converting edb & stm files to psts but they are quite expensive. Does anybody have any ideas?

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• Sync a specific folder of contacts to iPhone

  - by colemanm

  Is there a simple way to organize contacts in Outlook/Entourage and only have a subset of them synchronize with the iPhone over Exchange ActiveSync? Our CEO has thousands of contacts in his mailbox, but would prefer if only a small portion of them synched to his phone over the air... The iPhone's performance takes a huge hit keeping that massive dataset in order. If he could put some of the records in subfolders or something and only sync the top level, I think that would work for him. Does anyone know if this is possible?

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• Outlook Replies with Inline Comments

  - by BillN

  I have a user who uses Word as his e-mail editor. Often when replying to an e-mail, he'll insert his comments into the body of the original e-mail. Since he is using Word as the editor, these show as [User Name] Comment Text in a contrasting color. However, some users see the comments in their Outlook, and others do not. I've tried Selecting/DeSelecting Word as the e-mail editor on the recipients, and it does not seem to make a difference. We are using Exchange 2007 with Outlook 2003 and Outlook 2007 clients along with a few Entourage Clients. There does not seem to be a pattern related to which client is used, but Entourage seems to be more likely to have the problem. TIA, Bill

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• Where do Outlook folders go when moved?

  - by balexandre

  I have an account with external user mailboxes opened and accidentally I have moved a folder and now I can't find it anywhere. Action: I clicked on a folder and dragged it into another one. Result: Can't find the moved folder anywhere The above picture is the folders I currently have from my Outlook 2010 (via Exchange 2010), under an AD Network. Where can I (me, having admin rights over the network) retrieve that missing folder again? Attempts: The original and the one folder I need was accidentally moved, but I have created a poi folder and tried the same way, and I got the same result... the folder went missing. I also tried to reboot the client machine and access the same mailbox from OWA ... no luck on both attempts :( Any ideas on how I can retrieve the missing folder and its emails again?

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• Outlook 2003 won't send mail

  - by Ho Li Cow

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Outlook 2003 won't send mail

  - by RKid

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Email bounce back 550 5.1.1 recipient rejected

  - by Stan

  A client recently switched to Exchange Server / Outlook for their email. Since then emails from my company to any email address at their company bounce back from the System Administrator with this error: Your message did not reach some or all of the intended recipients. Subject: Email Solution Sent: 12/12/2012 11:08 AM The following recipient(s) cannot be reached: '[email protected]' on 12/12/2012 11:08 AM 550 5.1.1 <[email protected]> recipient rejected Looking in the Message Options of the bounce back email shows no data in the Internet Header field. My client's IT guy says we're not being blocked, but I cant think of any other reason the bounce would occur. Any suggestions on what questions to ask or how to fix this would be helpful. I'm using a desktop version of Outlook 2007 and connecting through my ISP. Thanks.

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• Can send to individual users but not when they are in a global distribution list.

  - by Jake

  I am able to send email to individual users but when not when they are in a distribution group. When I do I get this report. The message could not be delivered because the recipient's destination email system is unknown or invalid. Please check the address and try again, or contact your system administrator to verify connectivity to the email system of the recipient. #5.3.1 However, like I said before I can select their name from the GAL and send mail that way. Their email address is exactly the same in both the GAL and distribution group. The only difference is these users have external email addresses. Windows Server 2003 Exchange Server 2003 Outlook 2007 and 2010.

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• Messages going missing from Apple mailboxes

  - by Ho Li Cow

  A colleague has noticed random messages being deleted from her Apple Mailboxes. e.g. Message sent to client - client replies - original message nowhere to be found. Not in sent items/sent messages/junk/trash. No rules set up. Have tried rebuilding mailboxes but message doesn't show up. Quite worrying really as it was only noticed by chance so don't know how long/how widespread it is. Mail is controlled by Exchange 2003 server. Anyone come across this before or know what's happening? Many thanks MBP 2.53GHz OS X 10.5.8 Mail 3.6

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• Outlook 2007 Autodiscover Out Of Office Assistant

  - by Adam

  Hi We are having an issue trying to set the Out Of Office Assistant through Outlook 2007. It works fine through OWA but all of the users cannot set it through Outlook. They get: your out of office settings cannot be displayed because the server is unavailable We have run through: https://www.testexchangeconnectivity.com/ and we get this error: Certificate name validation error More info: Host name xxxxxxxxxxxx.com does not match any name found on the server certificate CN=*.securedwebspace.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=GT93715821, O=*.securedwebspace.com, C=GB Any ideas on how we can fix this? (Everything else seems to work fine - Its just the Out of Office through Outlook) Server is SBS 2008 with Exchange 2007 installed. Thanks

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• Outlook Replies with Inline Comments

  - by BillN

  I have a user who uses Word as his e-mail editor. Often when replying to an e-mail, he'll insert his comments into the body of the original e-mail. Since he is using Word as the editor, these show as [User Name] Comment Text in a contrasting color. However, some users see the comments in their Outlook, and others do not. I've tried Selecting/DeSelecting Word as the e-mail editor on the recipients, and it does not seem to make a difference. We are using Exchange 2007 with Outlook 2003 and Outlook 2007 clients along with a few Entourage Clients. There does not seem to be a pattern related to which client is used, but Entourage seems to be more likely to have the problem. TIA, Bill

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• meeting availability using iPhone/iOS calendars

  - by Jaymie

  Our management team all use iPhones with the built-in iOS calendar app. We're looking into getting Microsoft Exchange for everyone here, but that'll take us some weeks to plan and roll-out across the enterprise. In the meantime, I need to provide something so group meeting availability can be determined from those calendars. Google Calendar would be ideal ("find a time") if I could find a way to link to/export the iCloud calendars, but Apple don't seem to want to do that. I could ask the management team to recreate their events for the next few weeks in individual Google Calendars, but they won't want to do that and it's wasteful rekeying of data. Any suggestions you can provide will be gratefully received.

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• Opening a Corrupted winmail.dat file

  - by tearman

  I have a set of winmail.dat files that apparently have evolved from a set of emails with corrupted headers. It looks like Exchange 2010 changed the headers around sometime last September and basically rendered exported .eml files unable to open. Now the HTML/PlainText emails seem to do ok, but the files that use RichText (specifically Microsoft's TNEF format) will not open in any program, Microsoft or not. I've attempted to use many different non-Microsoft converters and they see it as a corrupted message as well. If I remove the headers of the email, rename it as a winmail.dat file, some emails will open in Word, but most won't. If you take a look at the email in a text editor, there are null characters EVERYWHERE that distort the email itself. Anybody have any experience with this and/or suggestions on how to at least open it?

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• Outlook mail/calendar items give errors after server migration

  - by Mike B

  Last Friday our Exchange server was migrated, by our external system administrator, to a new server, with a new server name. Since then we have problems with the calendar/mail items that were created/sent/received on the old server: Reply to mails get bounced if we use auto complete in the To field. If we cancel auto complete and manually enter the (same) e-mail address then there's no problem. Our system administrator says this is because auto complete fills in the old server name (???). Calendar items created on the old server cannot be edited (without an error) and must be recreated if we want to change them. Our system administrator says these problems are normal with a server migration. I cannot believe this. There must be a better way. Am I right?

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• I can access my company mail on iPhone, but not on a PC/Mac

  - by Philippe

  On my iPhone (4), I can set up my company e-mail, which allows me to receive and send e-mail and use the calender to manage appointments. The company is using Exchange 2003. The problem is that this is the only way I can access my e-mail when I'm not at the office. I've tried setting up an account on Outlook 2007, Outlook 2010, Outlook 2011 (Mac) and the OSX Mail app, but it doesn't work. The server cannot be reached, even though I've used the exact same settings as on the iPhone. The info I use on the iPhone is: Server name of the company mail server (it's the same as for webmail) Use SSL AD Domain of my account My AD account name Password When I enter this on the iPhone, it works like a charm, but whatever I try on one of my desktops, it doesn't work. FYI: I can't ask the company IT guys because according to them, it doesn't work from a remote location, not even on the iPhone (but obviously, that works just fine)

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• Get-Mailbox not returning all mailboxes

  - by rotard

  I am trying to set up an exchange mailbox backup job with Vembu Storegrid and StoreGrid is unable to list the mailboxes for the client. While I was troubleshooting the issue, I did notice another thing: running the Get-Mailbox command on the mail server as the backup user only shows the mailbox for that account, while running Get-Mailbox as my admin account returns a list of what appears to be all the mailboxes. My service account is a member of "Administrators", "Domain Admins", and "Domain Users". What additional permissions might be required to list all mailboxes in the system?

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• Constant prompts for credentials from one Mac Outlook 2011 client

  - by Top__Hat

  The majority of my Exchange users are all on Windows 7 and have no issues (at least using Outlook...) but a subset of the executives are ardent Mac users running Outlook 2011 for OS X. One of these clients is prompted every 5-10 minutes for credentials. Ticking the checkbox to remember credentials does not fix the situation. Mac version is 10.7.2. I have already removed and rebuilt the EWS virtual directory on my Client Access server. Outlook anywhere is set to NTLM authentication. None of the Microsoft clients are experiencing this issue. What else can I do to make this issue go away?

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• How to monitor Windows Server events with Centreon Nagios

  - by Miss M

  I want to monitor events on a Windows Exchange Server (Windows 2008 R2) and have installed NSclient ++ so I can use Centreon Nagios to monitor it. I did a bit of research and came across this question that I found somewhat helpful: How to monitor Windows host with Nagios? Nick Kavadias gave a good answer but it did not provide an explanation on how to configure the Nagios config file in such a way that it would monitor a specific service on the server. So, how do I set up a service in Nagios in such a way that it will detect when a windows event occurs on a server?

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• Outlook 2010 stopped marking messages as read after reading them

  - by dunxd

  Yesterday I noticed that Outlook 2010 had stopped marking messages as read unless I right click and select Mark as Read. I have checked the Reading Panel settings (it's set to 0 seconds), but I don't use the reading panel to read my mail. When I open a message by doubleclicking it, then close it again, the message is still marked as Read. Outlook 2010 is connecting to Exchange Server 2003. This was working fine until yesterday. As far as I know there have been no config changes at either the client or server end.

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• E2K7: Can't add jounaling mailbox to storage group

  - by Agent

  We just added a new SG to a standalone E2K7 server but Exchange pops an error when we try to enable journaling on it. The journal recipient mailbox was created a while back and as far as we can tell there are no issues with it. It's viewable in the GAL and accessible through OWA. The error is: Set-Mailboxdatabase Error:Obkect "domain.company.com/Journaling/Journal5" could not be found. Please make sure that it was spelled correctly or specify a different object. This Journal5 account is in a child domain (like all the other journaling mailboxes we have attached to other mailbox server SGs). We also tried attaching one of the working journaling mailboxes to this SG but they also popped back the same error. Event log is now showing any errors at all. We are running SP1 on this server. I've tried dismounting/remounting the store and bouncing the IS and SA services but that didn't help any. Any suggestions?

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• Outlook Public Calendar

  - by Mike

  Hello, I have a pretty big problem. My son just moved back to work for me in my firm. We set his computer up and installed Outlook03 connected to an Exchange 2000 server. All emails work, (internal/external) but I cannot for the life of me get his outlook to see the public shared calendar. Please let me know if you need any more info. OS is XP SP3, Office03 is SP3. Only other software that's installed are QuickBooks03-09 and Lacerte00-08. Edit: The calendar is in the public folder

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• Password History Storage and Variability Comparison

  - by z3ke

  I believe this situation would be similar to many others out there, so maybe some of you can shed some light... Supposedly, when making password changes through MS exchange every 90 days, you cannot use any simple variation of one of your old passwords, up to whatever limit the admin's set for a system. My question: If your previous passwords are only stored as hashes, how can they check for the "just changed one letter" case. Wouldn't they have to have access to the old plain-text passwords in order to make those comparisons? The only other thing I can think of is if upon original creation of a password, they also stored all other one character permutations of it, so that they can be banned later?

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• Outlook 2003 won't send mail

  - by RKid

  A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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• Recently used contacts getting corrupted Outlook 2010

  - by advis12

  We are using Microsoft's Identity Integration Feature Pack to sync contacts between two separate domains at two separate branches of our company. Recently we have run into an issue with a few of the contacts being pulled/synced from this remote location. When people in our organizaion are sending emails to certain contacts that are being synced from the remote location, the message delivery fails. After looking into the issue we are seeing that this failure is the result of the email being sent to some obscure email address rather than the correct email address. For example, the email address is getting changed to IMCEAEX_O=NT5_ou=44C5AE1BBEE0ED499F607407769311BB_cn=2F31FA0CA187314FA8D6A99BEFC52C36@domain.com rather than [email protected] Clearing the recently used contact list seems to solve the issue, but it does not solve the underlying problem. Because this issue is starting to happen to several different people I would like to solve the underlying cause. Does anyone have any input on how to start troubleshooting this issue? Also, we are using Exchange 2010. Thank you for taking the time to look at this.

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