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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • The Application Architecture Domain

    - by Michael Glas
    I have been spending a lot of time thinking about Application Architecture in the context of EA. More specifically, as an Enterprise Architect, what do I need to consider when looking at/defining/designing the Application Architecture Domain?There are several definitions of Application Architecture. TOGAF says “The objective here [in Application Architecture] is to define the major kinds of application system necessary to process the data and support the business”. FEA says the Application Architecture “Defines the applications needed to manage the data and support the business functions”.I agree with these definitions. They reflect what the Application Architecture domain does. However, they need to be decomposed to be practical.I find it useful to define a set of views into the Application Architecture domain. These views reflect what an EA needs to consider when working with/in the Applications Architecture domain. These viewpoints are, at a high level:Capability View: This view reflects how applications alignment with business capabilities. It is a super set of the following views when viewed in aggregate. By looking at the Application Architecture domain in terms of the business capabilities it supports, you get a good perspective on how those applications are directly supporting the business.Technology View: The technology view reflects the underlying technology that makes up the applications. Based on the number of rationalization activities I have seen (more specifically application rationalization), the phrase “complexity equals cost” drives the importance of the technology view, especially when attempting to reduce that complexity through standardization type activities. Some of the technology components to be considered are: Software: The application itself as well as the software the application relies on to function (web servers, application servers). Infrastructure: The underlying hardware and network components required by the application and supporting application software. Development: How the application is created and maintained. This encompasses development components that are part of the application itself (i.e. customizable functions), as well as bolt on development through web services, API’s, etc. The maintenance process itself also falls under this view. Integration: The interfaces that the application provides for integration as well as the integrations to other applications and data sources the application requires to function. Type: Reflects the kind of application (mash-up, 3 tiered, etc). (Note: functional type [CRM, HCM, etc.] are reflected under the capability view). Organization View: Organizations are comprised of people and those people use applications to do their jobs. Trying to define the application architecture domain without taking the organization that will use/fund/change it into consideration is like trying to design a car without thinking about who will drive it (i.e. you may end up building a formula 1 car for a family of 5 that is really looking for a minivan). This view reflects the people aspect of the application. It includes: Ownership: Who ‘owns’ the application? This will usually reflect primary funding and utilization but not always. Funding: Who funds both the acquisition/creation as well as the on-going maintenance (funding to create/change/operate)? Change: Who can/does request changes to the application and what process to the follow? Utilization: Who uses the application, how often do they use it, and how do they use it? Support: Which organization is responsible for the on-going support of the application? Information View: Whether or not you subscribe to the view that “information drives the enterprise”, it is a fact that information is critical. The management, creation, and organization of that information are primary functions of enterprise applications. This view reflects how the applications are tied to information (or at a higher level – how the Application Architecture domain relates to the Information Architecture domain). It includes: Access: The application is the mechanism by which end users access information. This could be through a primary application (i.e. CRM application), or through an information access type application (a BI application as an example). Creation: Applications create data in order to provide information to end-users. (I.e. an application creates an order to be used by an end-user as part of the fulfillment process). Consumption: Describes the data required by applications to function (i.e. a product id is required by a purchasing application to create an order. Application Service View: Organizations today are striving to be more agile. As an EA, I need to provide an architecture that supports this agility. One of the primary ways to achieve the required agility in the application architecture domain is through the use of ‘services’ (think SOA, web services, etc.). Whether it is through building applications from the ground up utilizing services, service enabling an existing application, or buying applications that are already ‘service enabled’, compartmentalizing application functions for re-use helps enable flexibility in the use of those applications in support of the required business agility. The applications service view consists of: Services: Here, I refer to the generic definition of a service “a set of related software functionalities that can be reused for different purposes, together with the policies that should control its usage”. Functions: The activities within an application that are not available / applicable for re-use. This view is helpful when identifying duplication functions between applications that are not service enabled. Delivery Model View: It is hard to talk about EA today without hearing the terms ‘cloud’ or shared services.  Organizations are looking at the ways their applications are delivered for several reasons, to reduce cost (both CAPEX and OPEX), to improve agility (time to market as an example), etc.  From an EA perspective, where/how an application is deployed has impacts on the overall enterprise architecture. From integration concerns to SLA requirements to security and compliance issues, the Enterprise Architect needs to factor in how applications are delivered when designing the Enterprise Architecture. This view reflects how applications are delivered to end-users. The delivery model view consists of different types of delivery mechanisms/deployment options for applications: Traditional: Reflects non-cloud type delivery options. The most prevalent consists of an application running on dedicated hardware (usually specific to an environment) for a single consumer. Private Cloud: The application runs on infrastructure provisioned for exclusive use by a single organization comprising multiple consumers. Public Cloud: The application runs on infrastructure provisioned for open use by the general public. Hybrid: The application is deployed on two or more distinct cloud infrastructures (private, community, or public) that remain unique entities, but are bound together by standardized or proprietary technology that enables data and application portability. While by no means comprehensive, I find that applying these views to the application domain gives a good understanding of what an EA needs to consider when effecting changes to the Application Architecture domain.Finally, the application architecture domain is one of several architecture domains that an EA must consider when developing an overall Enterprise Architecture. The Oracle Enterprise Architecture Framework defines four Primary domains: Business Architecture, Application Architecture, Information Architecture, and Technology Architecture. Each domain links to the others either directly or indirectly at some point. Oracle links them at a high level as follows:Business Capabilities and/or Business Processes (Business Architecture), links to the Applications that enable the capability/process (Applications Architecture – COTS, Custom), links to the Information Assets managed/maintained by the Applications (Information Architecture), links to the technology infrastructure upon which all this runs (Technology Architecture - integration, security, BI/DW, DB infrastructure, deployment model). There are however, times when the EA needs to narrow focus to a particular domain for some period of time. These views help me to do just that.

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  • Are Chromebooks the New Netbooks, and What Does That Mean?

    - by Chris Hoffman
    Netbooks — small, cheap, slow laptops — were once very popular. They fell out of favor — people bought them because they seemed cheap and portable, but the actual experience was lackluster. Most netbooks now sit unused. Windows netbooks have vanished from stores today, but there’s a new super-cheap laptop — the Chromebook. Chromebook sales numbers are impressive, but their usage statistics tell a different story. Are Chromebooks just the new netbook? The Problem With Netbooks Netbooks seemed appealing, especially in an age before tablets and lightweight ultrabooks. You could buy a netbook for $200 or so and have a portable device that let you get on the Internet. The name “netbook” spelled that out — it was a portable device for getting on the ‘net. They weren’t really that great. The original netbook was a lightweight Asus Eee PC that ran Linux alone and had a small amount of fast flash storage. Netbooks eventually ran heavier Windows XP operating systems — Windows Vista was out, but it was just too bloated to run on netbooks. Manufacturers added slow magnetic hard drives, bloatware, and even DVD drives! They couldn’t run most Windows software very well. The build quality was poor and their keyboards were tiny and cramped. People liked the idea of a lightweight device that let them get on the Internet and loved the cheap price, but the actual experience wasn’t great. Chromebook Sales Chromebook sales numbers seem surprisingly high. NPD reported that Chromebooks were 21% of all notebooks sold in the US in 2013. If you combine laptop and tablet sales into a single statistic, Chromebooks were 9.6% of all those devices sold. That’s 2/3 as many Chromebooks sold as iPads in the US! Of Amazon’s best-selling laptop computers, two of the top three are Chromebooks. These definitely look like successful products. Unlike netbooks, Chromebooks are taking off in a big way in the education market. Many schools are buying Chromebooks for their students instead of more expensive Windows laptops. They’re easier to manage and lock down than Windows laptops, but — more importantly for cash-strapped schools — they’re very cheap. Netbooks never had this sort of momentum in schools. Chromebook Usage Statistics Here’s where the rosy picture of Chromebooks starts to become more realistic. StatCounter’s browser usage statistics show how widely used different operating systems are. For example, Windows 7 has the highest share with 35.71% of web activity in April, 2014. The chart doesn’t even show Chrome OS at all, although there is an “Other” number near the bottom. Click the Download Data link to download a CSV file and we can view more detailed information. Chrome OS only accounted for 0.38% of web usage in April, 2014. Desktop Linux, which people often shrug at, accounted for 1.52% in the same month. To its credit, Chrome OS usage has increased. Chromebooks were widely mocked back in November, 2013 when the sales numbers came out. After all, they only accounted for 0.11% of web usage globally in November, 2013! But Chrome OS numbers have been improving: Nov, 2013: 0.11% Dec, 2013: 0.22% Jan, 2014: 0.31% Feb, 2014: 0.35% Mar, 2014: 0.36% Apr, 2014: 0.38% Chrome OS is climbing, but it’s definitely still in the “Other” category. It isn’t as high as we’d expect to see it with those types of sales numbers. Chromebooks vs. Netbooks Chromebooks are more limited devices than traditional PCs. You can do quite a few things, but you have to do it all using Chrome or Chrome apps. Most people won’t be enabling developer mode and installing a Linux desktop. You don’t have access to the powerful desktop software available for Windows and even Mac OS X. On the other hand, these Chromebooks are less compromised than netbooks in many ways. They come with a lightweight operating system designed for portable, mobile devices. They don’t come packed with any bloatware, like the bloatware you’ll find on competing Windows PCs and the original netbooks. They’re cheaper because the manufacturer doesn’t have to pay for a Windows license. There’s no need for antivirus software weighing the operating system down. They’re larger than the original netbooks, with many of them being 11.6-inches instead of the original 8-inch bodies many older netbooks came with. They have larger, more comfortable keyboards and fast solid-state storage. Really, Chromebooks are what netbooks wanted to be. People didn’t buy netbooks to use typical Windows software — they just wanted a lightweight PC. Of course, for many people, the real successor to netbooks is tablets. If all you want is a portable device to throw in a bag so you can get online, maybe a tablet is better. Where Does This Leave Chromebooks? So, are Chromebooks the new netbooks? It’s a bit early to answer that question. Chromebooks are definitely not out of the competition — their sales look good and their usage share is increasing. On the other hand, Chrome OS is still pretty far behind. They’re not catching fire like tablets did. Maybe netbooks were just before their time and Chromebooks were what they were always meant to be. Just as Microsoft’s Windows XP tablets failed, Windows XP netbooks also failed. Tablets took off with a more refined operating system on better hardware years later. “Netbooks” — or Chromebooks — are now taking off with a more purpose-built operating system on better hardware, too. It’s hard to count Chromebooks out because they provide a much better experience than netbooks ever did. If you’re one of the people who wants to use old Windows desktop apps on your portable laptop, you may think netbooks were better — but most people don’t want that. But maybe people either want a full desktop PC experience or a full mobile tablet experience. Is there a place for a laptop with a keyboard that can only view websites? We’ll have to wait and see. Image Credit: Kevin Jarret on Flickr, Clive Darra on Flickr, Sean Freese on Flickr

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  • How to Identify Which Hardware Component is Failing in Your Computer

    - by Chris Hoffman
    Concluding that your computer has a hardware problem is just the first step. If you’re dealing with a hardware issue and not a software issue, the next step is determining what hardware problem you’re actually dealing with. If you purchased a laptop or pre-built desktop PC and it’s still under warranty, you don’t need to care about this. Have the manufacturer fix the PC for you — figuring it out is their problem. If you’ve built your own PC or you want to fix a computer that’s out of warranty, this is something you’ll need to do on your own. Blue Screen 101: Search for the Error Message This may seem like obvious advice, but searching for information about a blue screen’s error message can help immensely. Most blue screens of death you’ll encounter on modern versions of Windows will likely be caused by hardware failures. The blue screen of death often displays information about the driver that crashed or the type of error it encountered. For example, let’s say you encounter a blue screen that identified “NV4_disp.dll” as the driver that caused the blue screen. A quick Google search will reveal that this is the driver for NVIDIA graphics cards, so you now have somewhere to start. It’s possible that your graphics card is failing if you encounter such an error message. Check Hard Drive SMART Status Hard drives have a built in S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature. The idea is that the hard drive monitors itself and will notice if it starts to fail, providing you with some advance notice before the drive fails completely. This isn’t perfect, so your hard drive may fail even if SMART says everything is okay. If you see any sort of “SMART error” message, your hard drive is failing. You can use SMART analysis tools to view the SMART health status information your hard drives are reporting. Test Your RAM RAM failure can result in a variety of problems. If the computer writes data to RAM and the RAM returns different data because it’s malfunctioning, you may see application crashes, blue screens, and file system corruption. To test your memory and see if it’s working properly, use Windows’ built-in Memory Diagnostic tool. The Memory Diagnostic tool will write data to every sector of your RAM and read it back afterwards, ensuring that all your RAM is working properly. Check Heat Levels How hot is is inside your computer? Overheating can rsult in blue screens, crashes, and abrupt shut downs. Your computer may be overheating because you’re in a very hot location, it’s ventilated poorly, a fan has stopped inside your computer, or it’s full of dust. Your computer monitors its own internal temperatures and you can access this information. It’s generally available in your computer’s BIOS, but you can also view it with system information utilities such as SpeedFan or Speccy. Check your computer’s recommended temperature level and ensure it’s within the appropriate range. If your computer is overheating, you may see problems only when you’re doing something demanding, such as playing a game that stresses your CPU and graphics card. Be sure to keep an eye on how hot your computer gets when it performs these demanding tasks, not only when it’s idle. Stress Test Your CPU You can use a utility like Prime95 to stress test your CPU. Such a utility will fore your computer’s CPU to perform calculations without allowing it to rest, working it hard and generating heat. If your CPU is becoming too hot, you’ll start to see errors or system crashes. Overclockers use Prime95 to stress test their overclock settings — if Prime95 experiences errors, they throttle back on their overclocks to ensure the CPU runs cooler and more stable. It’s a good way to check if your CPU is stable under load. Stress Test Your Graphics Card Your graphics card can also be stress tested. For example, if your graphics driver crashes while playing games, the games themselves crash, or you see odd graphical corruption, you can run a graphics benchmark utility like 3DMark. The benchmark will stress your graphics card and, if it’s overheating or failing under load, you’ll see graphical problems, crashes, or blue screens while running the benchmark. If the benchmark seems to work fine but you have issues playing a certain game, it may just be a problem with that game. Swap it Out Not every hardware problem is easy to diagnose. If you have a bad motherboard or power supply, their problems may only manifest through occasional odd issues with other components. It’s hard to tell if these components are causing problems unless you replace them completely. Ultimately, the best way to determine whether a component is faulty is to swap it out. For example, if you think your graphics card may be causing your computer to blue screen, pull the graphics card out of your computer and swap in a new graphics card. If everything is working well, it’s likely that your previous graphics card was bad. This isn’t easy for people who don’t have boxes of components sitting around, but it’s the ideal way to troubleshoot. Troubleshooting is all about trial and error, and swapping components out allows you to pin down which component is actually causing the problem through a process of elimination. This isn’t a complete guide to everything that could likely go wrong and how to identify it — someone could write a full textbook on identifying failing components and still not cover everything. But the tips above should give you some places to start dealing with the more common problems. Image Credit: Justin Marty on Flickr     

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  • Restoring databases to a set drive and directory

    - by okeofs
     Restoring databases to a set drive and directory Introduction Often people say that necessity is the mother of invention. In this case I was faced with the dilemma of having to restore several databases, with multiple ‘ndf’ files, and having to restore them with different physical file names, drives and directories on servers other than the servers from which they originated. As most of us would do, I went to Google to see if I could find some code to achieve this task and found some interesting snippets on Pinal Dave’s website. Naturally, I had to take it further than the code snippet, HOWEVER it was a great place to start. Creating a temp table to hold database file details First off, I created a temp table which would hold the details of the individual data files within the database. Although there are a plethora of fields (within the temp table below), I utilize LogicalName only within this example. The temporary table structure may be seen below:   create table #tmp ( LogicalName nvarchar(128)  ,PhysicalName nvarchar(260)  ,Type char(1)  ,FileGroupName nvarchar(128)  ,Size numeric(20,0)  ,MaxSize numeric(20,0), Fileid tinyint, CreateLSN numeric(25,0), DropLSN numeric(25, 0), UniqueID uniqueidentifier, ReadOnlyLSN numeric(25,0), ReadWriteLSN numeric(25,0), BackupSizeInBytes bigint, SourceBlocSize int, FileGroupId int, LogGroupGUID uniqueidentifier, DifferentialBaseLSN numeric(25,0), DifferentialBaseGUID uniqueidentifier, IsReadOnly bit, IsPresent bit,  TDEThumbPrint varchar(50) )    We now declare and populate a variable(@path), setting the variable to the path to our SOURCE database backup. declare @path varchar(50) set @path = 'P:\DATA\MYDATABASE.bak'   From this point, we insert the file details of our database into the temp table. Note that we do so by utilizing a restore statement HOWEVER doing so in ‘filelistonly’ mode.   insert #tmp EXEC ('restore filelistonly from disk = ''' + @path + '''')   At this point, I depart from what I gleaned from Pinal Dave.   I now instantiate a few more local variables. The use of each variable will be evident within the cursor (which follows):   Declare @RestoreString as Varchar(max) Declare @NRestoreString as NVarchar(max) Declare @LogicalName  as varchar(75) Declare @counter as int Declare @rows as int set @counter = 1 select @rows = COUNT(*) from #tmp  -- Count the number of records in the temp                                    -- table   Declaring and populating the cursor At this point I do realize that many people are cringing about the use of a cursor. Being an Oracle professional as well, I have learnt that there is a time and place for cursors. I would remind the reader that the data that will be read into the cursor is from a local temp table and as such, any locking of the records (within the temp table) is not really an issue.   DECLARE MY_CURSOR Cursor  FOR  Select LogicalName  From #tmp   Parsing the logical names from within the cursor. A small caveat that works in our favour,  is that the first logical name (of our database) is the logical name of the primary data file (.mdf). Other files, except for the very last logical name, belong to secondary data files. The last logical name is that of our database log file.   I now open my cursor and populate the variable @RestoreString Open My_Cursor  set @RestoreString =  'RESTORE DATABASE [MYDATABASE] FROM DISK = N''P:\DATA\ MYDATABASE.bak''' + ' with  '   We now fetch the first record from the temp table.   Fetch NEXT FROM MY_Cursor INTO @LogicalName   While there are STILL records left within the cursor, we dynamically build our restore string. Note that we are using concatenation to create ‘one big restore executable string’.   Note also that the target physical file name is hardwired, as is the target directory.   While (@@FETCH_STATUS <> -1) BEGIN IF (@@FETCH_STATUS <> -2) -- As long as there are no rows missing select @RestoreString = case  when @counter = 1 then -- This is the mdf file    @RestoreString + 'move  N''' + @LogicalName + '''' + ' TO N’’X:\DATA1\'+ @LogicalName + '.mdf' + '''' + ', '   -- OK, if it passes through here we are dealing with an .ndf file -- Note that Counter must be greater than 1 and less than the number of rows.   when @counter > 1 and @counter < @rows then -- These are the ndf file(s)    @RestoreString + 'move  N''' + @LogicalName + '''' + ' TO N’’X:\DATA1\'+ @LogicalName + '.ndf' + '''' + ', '   -- OK, if it passes through here we are dealing with the log file When @LogicalName like '%log%' then    @RestoreString + 'move  N''' + @LogicalName + '''' + ' TO N’’X:\DATA1\'+ @LogicalName + '.ldf' +'''' end --Increment the counter   set @counter = @counter + 1 FETCH NEXT FROM MY_CURSOR INTO @LogicalName END   At this point we have populated the varchar(max) variable @RestoreString with a concatenation of all the necessary file names. What we now need to do is to run the sp_executesql stored procedure, to effect the restore.   First, we must place our ‘concatenated string’ into an nvarchar based variable. Obviously this will only work as long as the length of @RestoreString is less than varchar(max) / 2.   set @NRestoreString = @RestoreString EXEC sp_executesql @NRestoreString   Upon completion of this step, the database should be restored to the server. I now close and deallocate the cursor, and to be clean, I would also drop my temp table.   CLOSE MY_CURSOR DEALLOCATE MY_CURSOR GO   Conclusion Restoration of databases on different servers with different physical names and on different drives are a fact of life. Through the use of a few variables and a simple cursor, we may achieve an efficient and effective way to achieve this task.

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  • Install server 2012 on HP ML110 G7 with B110i controller, no disks found

    - by Molotch
    I'm trying to install Server 2012 on a HP ML110 G7 with a B110i controller and four non hot-swappable SATA drives. I just can't get the Server 2012 boot disk PE environment to find any disks. I have downloaded the latest SPP (Service Pack for Proliant 2012.10) and flashed the BIOS. I have tried two different HP drivers for B110i and Windows X64, 6.18.0.64 and 6.18.2.64 to no avail. I have tried setting the controller to both AHCI and legacy mode in the BIOS, no difference. HP:s SmartStart disc for G7 servers only support installation of up to Windows Server 2008R2. HP:s installation instructions for Server 2012 Essentials says boot from the windows disk and use the storage drivers found on the SPP (I can't find any storage drivers on the SPP disk).

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  • RightFax 9.3 Available Disk Space?

    - by dkirk
    We are currently running RightFax 9.3 as our fax server. I was just in the RightFax Enterprise Fax Manager resolving another problem and noticed 2 little red exclamation marks in the lower left hand pane. I have one beside "Available disk space for fax images" and one beside "Available disk space for fax database". Both are labeled with 5%? What is this? How can this be resolved? I have plenty of physical storage left on the server drives so I am curious as to which space it is referring to??

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  • backup exec - backup to disk offline

    - by Adam
    Hi We are running backup exec 9.1 doing a backup to disk to portable hard disk drives. When we run the backup manually it works fine. But when the backup is setup to run in the evening on a schedule it does not run as the backup to disk folders goes offline and therefore has to be switched back on line. After we have done this the backup runs and completes fine. Any ideas? We have tried leaving the progam open and this makes no difference. Server is Windows 2003 SBS

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  • OpenVPN DNS: VPN DNS stomping local VPN

    - by Eddie Parker
    I've finally noodled with OpenVPN enough to get it working. Even better, I can mount samba drives, ping network machines through the TUN device, etc - it's all great. However, I'm noticing that if I have the directive: push "dhcp-option DNS 10.0.1.1" # Push our local DNS to clients Then some of the machines that are normally visible by the client, on the client's side (i.e., not through the VPN) get masked with some other server out on the Internet. Is there any way to avoid this, besides hacking the 'hosts' file on the client machine? Ideally I'd like to only use my VPN's DNS for machines within that domain.

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  • Windows Server 2003 - Handling hundreds of simultaneous downloads

    - by Paul Hinett
    At the moment I have a single server with 4 1TB hard disks, daily I haver over 150 MP3 music files uploaded (around 80mb each). At busy periods there is over 300 people streaming / downloading these mixes all at once, 75% of the activity is on the most recently uploaded stuff which is all on a single hard disk. My read speads on the hard disk are very low due to such high activity of 200+ reads all happening at the same time on a single hard disk (ran some tests with HDTach). What would be a logical solution to solve this, a couple of ideas I had are: Load balance with another server Install faster hard disks (what are best these days? SCSI / SATA) Spread the most accessed files over the 4 drives so it is sharing the load between all 4 disks, instead of all the most accessed (most recent) all on the most recently installed drive. Obviouslly load balance is the most expensive option, but would it dramatically help? Some help on this situation would be great!

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  • RAID 5 RECONSTRUCT with RAID Reconstructor

    - by user22914
    I have Dell Poweredge server 2600 with Raid 5 in 3 hard drive Scsi 36gb each, it was fail to boot sinc the third drive is offline. I attached Sata card adapter to Sata hard drive and install OS SERVER 2003 to it, downloaded drivers for Raid and everything goes fine when I use recovery data software called "GetDataBack" from here http://www.runtime.org/data-recovery-software.htm but the problem that not all data recovered, I am still looking for importants data with about 5 GB size. I have another software called "RAID Reconstructor" from "http://www.runtime.org/raid.htm" I thought if I run it to reconstruct that will help to recover more data and put the third drive to be Online but I am afraid that might erase the current data in the other drives. Please I need your advise in how I could retrive the remaining data? Thanks

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  • Remove hardware from "safely remove hardware" list on Windows 7

    - by ricsmania
    Hi, I have a USB wifi card (D-Link DWA-125) on a Windows 7 x64 computer. The problem is that the card appears on the "safely remove hardware" list, but I don't ever want to unplug it, so I would like to remove it from the list. So far I have only found solutions that mess with the registry (and don't really work properly) or that substitute the safely remove hardware with a third-party software. Or worse, hide the icon altogether. Yes, I do need the icon from USB drives and phones. So, is there a "clean" way to remove it from the list? Thanks.

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  • “BAD” partition showing up in Partition Manager

    - by Quintin Par
    I tried to partition my primary hard disk (NTFS partitions) with qtparted and got stuck in the process. Consequently I had to kill the process and exit my knoppix live CD boot up. Even though I was expecting XP to get corrupted, it booted fine and showed up all the drives accessible. But when I opened this with partition manager 8, it shows up as “BAD”. I ran chkdsk /f without any success. My objective with qparted and partition magic was to resize my existing partitions and add some space to c: How do I fix this problem and resize my partitions? Edit: Here's how my primary drive as per windows is

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  • Getting VMWare ESXi 5.0.0 with RAID using the Intel X79 chipset to work

    - by Deleted
    I have bought a new server where I use the motherboard ASUS P9X79 WS X79 S-2011 ATX. It will be used for virtualization, preferably using VMware vSphere Hypervisor™ (ESXi) if I can get the RAID on my motherboard working with VMWare (it does not detect it). The motherboard has the Intel® X79 chipset, which for RAID controller means vendor ID 8086 (Intel) and model ID 2826. When I boot the ESXi 5.0.0 installation media from my flash drive I can not see drives in the RAID5 set I created. Questions: Is there a VIB file for the RAID controller I can use? I have found one article at http://www.intel.com/support/motherboards/server/sb/CS-033313.htm on getting RAID to work with some Intel controllers, it lists 9 integrated RAID modules it is comptabile with. However, there is no mention of the X79 chipset.

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  • Can't copy file with green filename, access denied

    - by Swinders
    Using Windows Explorer under XP I see some of my files have green filenames. When I try and copy one of these files I get an error reporting Access denied. The My pictures folder also appears with green text and I have a large number of photos from family holidays I don't want to loose. I need to backup these files as I'm changing laptop soon. We use SafeBoot to encryt our hard drives but I don't think this is the problem as it allows me to copy other files to removable media with no problems. Has anybody come across this before and how can I resolve this?

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  • HP SmartArray P400 has slow read and write speed

    - by Tadas D.
    I have desktop in which I installed HP SmartArray P400 controller with two HP DF0146B8052 hard drives. I made RAID0 logical volume from them, but I am getting 20MB/s write speed and ~140-120MB/s read speed. Also there is quite low scatter for benchmark results (I am getting quite nice line) and it looks like controller is "capping" my speeds. I tried reseting controllers configuration and I haven't found any settings in HP ACU (Array Configuration Utility) to help me. I am using Windows 7 Ultimate and M4A78 board Does anyone have ideas what could be wrong? Also I am attaching diagnostic results.

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  • Migrate SBS 2008 with Exchange 2007 to new hardware

    - by MikeT505
    Hello, We have run out of hard disk space on our existing Small Business Server 2008 and simply wish to upgrade both of the hard drives (currently raid 1) - without too much hassle. My main concern is how to copy across the embedded version of Microsoft Exchange 2007. Is there a simple way to copy all the data across and upgrade? Or is it best to backup and do a clean install? - The difficulty is that it's the same server, so we can't replicate mailboxes for exchange. Any hints or tips welcomed!?

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  • "GEOM_MIRROR: cancelling unmapped because of ada0"

    - by antiduh
    Recently upgraded my FreeBSD install to FreeBSD 9.1-stable from the 9-stable branch. I have two SATA hard drives (/dev/ada0, /dev/ada1) in a geom mirror, with nothing between : [/dev/ada0, /dev/ada1] --> /dev/mirror/gm0, which I then partition for root etc. After upgrading from 9.0-stable to 9.1-stable, I found these messages on the console: GEOM_MIRROR: cancelling unmapped because of ada0 GEOM_MIRROR: cancelling unmapped because of ada1 GEOM_MIRROR: Device mirror/gm0 launched (2/2). Everything still seems to work, the mirror seems healthy and the machine works just fine, peformance is fine.

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  • dual boot xp/xp, now win7/xp getting no xp

    - by ped
    I have a laptop on which I have two drives with separate XP installs, one barebones for music production, the other "normal" XP with Office etc. (Unfortunately the bios won't give a boot disk choice) Normally I would be presented with two WinXPs on booting. Selecting the second one would get me into the "normal installation on disk 1 (C).Selecting the first in boot order would give me D: (disk 2) withe barebones XP. However, I installed Windows 7 Home onto disk 1 (C:), but there were no dual boot options anymore, even though I installed DualBoot Pro and added WinXP disk D:. The options now show show up, but seletcing Win XP just turns into a reboot back to where I started. Any help would be much appreciated

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  • Which part of the computer needs all the power from the PSU?

    - by Xeoncross
    A couple years ago I was building a new Core 2 Quad system and after reading all the reviews was convinced that I would need at least a 400 watt power supply unit (PSU). I bought a 500W Antec EarthWatts However, last year I bought a Kill-A-Watt power meter to test some things around our house and found that my PC was only using 80W of power while idle! (C2Q, 4GB RAM, SATA HD, & DVD burner) Well, here I am building another computer with a 65watt Core 2 CPU in it and I'm wondering if I can skimp out this time and get a 300watt or so unit since my usage doesn't seem to be what everyone claims it is. I'm sure that the people in the reviews who exhausted 500watt PSU weren't lying - so what is it that uses all that? The high-end dual SLI video cards? Lots of SATA drives? Overclocking?

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  • Move smaller hard drive to partition on a larger hard drive

    - by bluejeansummer
    My parents bought a new hard drive for a laptop that I've owned for several years. It's much larger than the current one, so I plan on splitting it up to dual boot it with Ubuntu. I have no problem with partitioning a drive (I always keep a LiveCD handy), but my question is this: how can I go about moving the existing partition to the new drive? This is a laptop, so I can't simply plug the new drive into another slot. Also, even if I manage to move it, will Windows still work on the new drive in a larger partition? I've had this laptop for quite a while, and I've lost the recovery discs that came with it a long time ago. I also have a lot of software without CDs to reinstall them with. This makes not reinstalling Windows a high priority. In case it helps, both drives use 2.5" PATA, and I have a 1 TB external drive available if it's needed.

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  • SD cards and CPRM protection

    - by Francesco Turco
    Before buying an SD memory card, I'd like to know something more about the CPRM protection, in particular: Does CPRM influence the way I am supposed to access my own data? That is, does CPRM encrypt it? Could CPRM prevent me from accessing my own data? Is it possible to disable or eliminate CPRM from either the memory card or the card reader? Are there manufacturers selling CPRM-free SD memory cards? Is there any real alternative to CPRM-protected SD memory cards beside USB flash drives? Is Linux support for SD cards good? Thanks.

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  • w2k3 chkdsk errors as vmware 1.8 guest

    - by Sean Kirkpatrick
    We have two Dell servers (CentOS 5.x) hosting a variety of VMs including 3 W2K3 and 1 W2K servers as guests as well as a handful of other Linux guests. Each Windows VM has 2 drives, C: and D:. on 2 of the W2K3 and the W2K boxes we have recurring errors appearing on a daily basis as reported by CHKDSK. We'll run CHKDSK /f and reboot all affected machines and the errors are reported as fixed. The next day CHKDSK will report the same errors. None of the linux guests nor either host report errors when the are rebooted. The RAID controllers are not reporting errors. We're beginning to think that these are phantom errors somehow, but I'm not willing to go to the bank on that just yet. Anybody have similar experiences or advice? Thanks! Sean

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  • This file does not have a program associated with it for performing

    - by Abu Hamzah
    update 2: HKEY_CLASSES_ROOT\folder ContentViewModeLayoutPatternForBrowse REG_SZ delta ContentViewModeForBrowse REG_SZ prop:~System.ItemNameDisplay;~System.LayoutPattern.PlaceHolder;~System.LayoutPattern.PlaceHolder;~System.LayoutPattern.PlaceHolder;System.DateModified ContentViewModeLayoutPatternForSearch REG_SZ alpha ContentViewModeForSearch REG_SZ prop:~System.ItemNameDisplay;System.DateModified;~System.ItemFolderPathDisplay (Default) REG_SZ Folder EditFlags REG_BINARY D2030000 FullDetails REG_SZ prop:System.PropGroup.Description;System.ItemNameDisplay;System.ItemTypeText;System.Size NoRecentDocs REG_SZ ThumbnailCutoff REG_DWORD 0x0 TileInfo REG_SZ prop:System.Title;System.ItemTypeText HKEY_CLASSES_ROOT\folder\DefaultIcon (Default) REG_EXPAND_SZ %SystemRoot%\System32\shell32.dll,3 HKEY_CLASSES_ROOT\folder\shell HKEY_CLASSES_ROOT\folder\shell\explore HKEY_CLASSES_ROOT\folder\shell\explore\command HKEY_CLASSES_ROOT\folder\shell\open MultiSelectModel REG_SZ Document HKEY_CLASSES_ROOT\folder\shell\open\command DelegateExecute REG_SZ {11dbb47c-a525-400b-9e80-a54615a090c0} (Default) REG_EXPAND_SZ %SystemRoot%\Explorer.exe HKEY_CLASSES_ROOT\folder\shell\opennewprocess MUIVerb REG_SZ @shell32.dll,-8518 MultiSelectModel REG_SZ Document Extended REG_SZ LaunchExplorerFlags REG_DWORD 0x3 ExplorerHost REG_SZ {ceff45ee-c862-41de-aee2-a022c81eda92} HKEY_CLASSES_ROOT\folder\shell\opennewprocess\command DelegateExecute REG_SZ {11dbb47c-a525-400b-9e80-a54615a090c0} HKEY_CLASSES_ROOT\folder\shell\opennewwindow MUIVerb REG_SZ @shell32.dll,-8517 MultiSelectModel REG_SZ Document OnlyInBrowserWindow REG_SZ LaunchExplorerFlags REG_DWORD 0x1 HKEY_CLASSES_ROOT\folder\shell\opennewwindow\command DelegateExecute REG_SZ {11dbb47c-a525-400b-9e80-a54615a090c0} HKEY_CLASSES_ROOT\folder\ShellEx HKEY_CLASSES_ROOT\folder\ShellEx\ColumnHandlers HKEY_CLASSES_ROOT\folder\ShellEx\ColumnHandlers\{0561EC90-CE54-4f0c-9C55-E226110A740C} (Default) REG_SZ Haali Column Provider HKEY_CLASSES_ROOT\folder\ShellEx\ColumnHandlers\{F9DB5320-233E-11D1-9F84-707F02C10627} (Default) REG_SZ PDF Column Info HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\Adobe.Acrobat.ContextMenu (Default) REG_SZ {D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\BriefcaseMenu (Default) REG_SZ {85BBD920-42A0-1069-A2E4-08002B30309D} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\ESET Smart Security - Context Menu Shell Extension (Default) REG_SZ {B089FE88-FB52-11D3-BDF1-0050DA34150D} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\LavasoftShellExt (Default) REG_SZ {DCE027F7-16A4-4BEE-9BE7-74F80EE3738F} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\Library Location (Default) REG_SZ {3dad6c5d-2167-4cae-9914-f99e41c12cfa} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\MagicISO (Default) REG_SZ {DB85C504-C730-49DD-BEC1-7B39C6103B7A} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\MBAMShlExt (Default) REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\WinRAR (Default) REG_SZ {B41DB860-8EE4-11D2-9906-E49FADC173CA} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\WS_FTP (Default) REG_SZ {797F3885-5429-11D4-8823-0050DA59922B} HKEY_CLASSES_ROOT\folder\ShellEx\ContextMenuHandlers\XXX Groove GFS Context Menu Handler XXX (Default) REG_SZ {6C467336-8281-4E60-8204-430CED96822D} HKEY_CLASSES_ROOT\folder\ShellEx\DragDropHandlers HKEY_CLASSES_ROOT\folder\ShellEx\DragDropHandlers\WinRAR (Default) REG_SZ {B41DB860-8EE4-11D2-9906-E49FADC173CA} HKEY_CLASSES_ROOT\folder\ShellEx\DragDropHandlers\{BD472F60-27FA-11cf-B8B4-444553540000} (Default) REG_SZ HKEY_CLASSES_ROOT\folder\ShellEx\PropertySheetHandlers HKEY_CLASSES_ROOT\folder\ShellEx\PropertySheetHandlers\BriefcasePage (Default) REG_SZ {85BBD920-42A0-1069-A2E4-08002B30309D} HKEY_CLASSES_ROOT\folder\ShellNew Directory REG_SZ 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%SystemRoot%\System32\shell32.dll,3 HKEY_CLASSES_ROOT\Directory\shell (Default) REG_SZ none HKEY_CLASSES_ROOT\Directory\shell\cmd (Default) REG_SZ @shell32.dll,-8506 Extended REG_SZ NoWorkingDirectory REG_SZ HKEY_CLASSES_ROOT\Directory\shell\cmd\command (Default) REG_SZ cmd.exe /s /k pushd "%V" HKEY_CLASSES_ROOT\Directory\shell\find LegacyDisable REG_SZ SuppressionPolicy REG_DWORD 0x80 HKEY_CLASSES_ROOT\Directory\shell\find\command (Default) REG_EWindows Windows XPAND_SZ %SystemRoot%\EWindows Windows XPlorer.exe DelegateExecute REG_SZ {a015411a-f97d-4ef3-8425-8a38d022aebc} HKEY_CLASSES_ROOT\Directory\shell\find\ddeexec (Default) REG_SZ [FindFolder("%l", %I)] NoActivateHandler REG_SZ HKEY_CLASSES_ROOT\Directory\shell\find\ddeexec\application (Default) REG_SZ Folders HKEY_CLASSES_ROOT\Directory\shell\find\ddeexec\topic (Default) REG_SZ AppProperties HKEY_CLASSES_ROOT\Directory\shell\OneNote.Open (Default) REG_SZ Open as Notebook in OneNote HKEY_CLASSES_ROOT\Directory\shell\OneNote.Open\Command (Default) REG_SZ C:\PROGRA~1\Microsoft Office\Office12\ONENOTE.EXE "%L" HKEY_CLASSES_ROOT\Directory\shellex HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\CuteFTP 8 Professional (Default) REG_SZ {8f7261d0-d2b9-11d2-9909-00605205b24c} HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\EncryptionMenu (Default) REG_SZ {A470F8CF-A1E8-4f65-8335-227475AA5C46} HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\MagicISO (Default) REG_SZ {DB85C504-C730-49DD-BEC1-7B39C6103B7A} HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\Sharing (Default) REG_SZ {f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\ShellExtension HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\WinRAR (Default) REG_SZ {B41DB860-8EE4-11D2-9906-E49FADC173CA} HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\XXX Groove GFS Context Menu Handler XXX (Default) REG_SZ {6C467336-8281-4E60-8204-430CED96822D} HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers\{596AB062-B4D2-4215-9F74-E9109B0A8153} HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers\FileSystem (Default) REG_SZ {217FC9C0-3AEA-1069-A2DB-08002B30309D} HKEY_CLASSES_ROOT\Directory\shellex\CopyHookHandlers\Sharing (Default) REG_SZ {40dd6e20-7c17-11ce-a804-00aa003ca9f6} HKEY_CLASSES_ROOT\Directory\shellex\DragDropHandlers HKEY_CLASSES_ROOT\Directory\shellex\DragDropHandlers\WinRAR (Default) REG_SZ {B41DB860-8EE4-11D2-9906-E49FADC173CA} HKEY_CLASSES_ROOT\Directory\shellex\DragDropHandlers\WS_FTP (Default) REG_SZ {1D83C7B3-C931-4850-BED0-D3FE8B3F5808} HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\Sharing (Default) REG_SZ {f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\{1f2e5c40-9550-11ce-99d2-00aa006e086c} HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\{4a7ded0a-ad25-11d0-98a8-0800361b1103} HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\{596AB062-B4D2-4215-9F74-E9109B0A8153} HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6} HKEY_CLASSES_ROOT\Directory\shellex\PropertySheetHandlers\{ef43ecfe-2ab9-4632-bf21-58909dd177f0} (Default) REG_SZ I updated my IE9 from IE8 and after I reboot my machine and try to access my computer drive and I get this error message whenever I try to double click c:\ drive or other drives but other than that everything seems to be working fince except that I can not access my drives.... its very strange any help? <<<This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel>>> using Windows 7 32 bit

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