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• Markus Zirn, "Big Data with CEP and SOA" @ SOA, Cloud &amp; Service Technology Symposium 2012

  - by JuergenKress

  ORACLE PROMOTIONAL DISCOUNT FOR EXCLUSIVE ORACLE DISCOUNT, ENTER PROMO CODE: DJMXZ370 Early-Bird Registration is Now Open with Special Pricing! Register before July 1, 2012 to qualify for discounts. Visit the Registration page for details. The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops - all dedicated to empowering IT professionals to realize modern service technologies and practices in the real world. Click here for a two-page printable conference overview (PDF). Big Data with CEP and SOA - September 25, 2012 - 14:15 Speaker: Markus Zirn, Oracle and Baz Kuthi, Avocent The "Big Data" trend is driving new kinds of IT projects that process machine-generated data. Such projects store and mine using Hadoop/ Map Reduce, but they also analyze streaming data via event-driven patterns, which can be called "Fast Data" complementary to "Big Data". This session highlights how "Big Data" and "Fast Data" design patterns can be combined with SOA design principles into modern, event-driven architectures. We will describe specific architectures that combines CEP, Distributed Caching, Event-driven Network, SOA Composites, Application Development Framework, as well as Hadoop. Architecture patterns include pre-processing and filtering event streams as close as possible to the event source, in memory master data for event pattern matching, event-driven user interfaces as well as distributed event processing. Focus is on how "Fast Data" requirements are elegantly integrated into a traditional SOA architecture. Markus Zirn is Vice President of Product Management covering Oracle SOA Suite, SOA Governance, Application Integration Architecture, BPM, BPM Solutions, Complex Event Processing and UPK, an end user learning solution. He is the author of “The BPEL Cookbook” (rated best book on Services Oriented Architecture in 2007) as well as “Fusion Middleware Patterns”. Previously, he was a management consultant with Booz Allen & Hamilton’s High Tech practice in Duesseldorf as well as San Francisco and Vice President of Product Marketing at QUIQ. Mr. Zirn holds a Masters of Electrical Engineering from the University of Karlsruhe and is an alumnus of the Tripartite program, a joint European degree from the University of Karlsruhe, Germany, the University of Southampton, UK, and ESIEE, France. KEYNOTES & SPEAKERS More than 80 international subject matter experts will be speaking at the Symposium. Below are confirmed keynotes and speakers so far. Over 50% of the agenda has not yet been finalized. Many more speakers to come. View the partial program calendars on the Conference Agenda page. CONFERENCE THEMES & TRACKS Cloud Computing Architecture & Patterns New SOA & Service-Orientation Practices & Models Emerging Service Technology Innovation Service Modeling & Analysis Techniques Service Infrastructure & Virtualization Cloud-based Enterprise Architecture Business Planning for Cloud Computing Projects Real World Case Studies Semantic Web Technologies (with & without the Cloud) Governance Frameworks for SOA and/or Cloud Computing Projects Service Engineering & Service Programming Techniques Interactive Services & the Human Factor New REST & Web Services Tools & Techniques Oracle Specialized SOA & BPM Partners Oracle Specialized partners have proven their skills by certifications and customer references. To find a local Specialized partner please visit http://solutions.oracle.com SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Markus Zirn,SOA Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Expression Studio 4 - without SketchFlow&hellip;

  - by mbcrump

  is kinda like an explosion with no “Ka-Boom”… I was excited to hear the news yesterday at Microsoft Teched that Expression Studio 4 had officially launched. MSDN subscribers could log in and download the full release. So, I logged into my MSDN account and started downloading Expression Studio 4 Premium thinking that I was only minutes away from trying out SketchFlow 4. To my dismay, I launched Blend 4 and noticed it did not say SketchFlow on the splash screen. So, I went to New Project and the template was not available. After some digging around on the net, I learned my premium MSDN subscription did not include SketchFlow and I would need to purchase the Ultimate Edition. Below is a excerpt directly from Microsoft: Q: What products are included in the Microsoft Expression Studio 4 Ultimate? A: Expression Studio 4 Ultimate is comprised of 4 products, Expression Web 4, Microsoft Expression Blend® 4 + SketchFlow, Expression Encoder 4 Pro and Expression Design 4. Expression Blend 4 includes SketchFlow in Expression Studio 4 Ultimate product only. Q: What products are included in the Microsoft Expression Studio 4 Premium? A: Expression Studio 4 Premium is comprised of 4 products, Expression Web 4, Microsoft Expression Blend 4, Expression Encoder 4 and Expression Design 4. Expression Studio 4 Premium is not available for retail purchase. Q: What products are included in the Microsoft Expression Studio 4 Web Professional? A: Expression Studio 4 Web Professional is comprised of 3 products, Expression Web 4, Expression Encoder 4 and Expression Design 4. As you can see, we got screwed on this deal and plenty of people are complaining: Kiran Says: 6.07.2010 at 5:07 PM No SketchFlow for Expression Studio 4 Premium? What a bumper for Microsoft Partners!! Martin Says: 6.07.2010 at 6:18 PM Why does Expression Professional Subscription not include upgrades and new releases of Expression Studio. Good question hey. I bought my subscription 5 days ago thinking I would get what i purchased but no Expression upgrades or new releases for me, what a waste of money. I think I am not the only long term user of this software that feels disgruntled. Sorry john just had to tell someone. shaggygi Says: 6.07.2010 at 7:31 PM SketchFlow NOT included in Studio 4? WTF! I repeat.... WT...Freaking.... F! This is totally unacceptable. My development team purchased VS 2010 Premium w/ MSDN with the impression by Adam Kinney, Scott Guthrie, etc. that this would be included in the Premium package or some sort of free upgrade. I understand this is a Marketing thing, but come on! I believe, at very least, this should have been explained in detail before this release. John Papa... as a rep to give feedback to the team... Please please and please.... tell powers-at-be to fix this problem. Sorry for the rant. Besides this issue, I believe it is a very good product:) Thanks Vaclav Elias Says: 6.08.2010 at 4:30 AM Well, I am also not happy that SketchFlow is only for the chosen ones :-) It is very nice product. Actually, kind of foundation for web development so they could really support any MSDN subscribers.. :-( I am hoping that Microsoft will make this right for all of us with MSDN premier subscriptions. In the meantime,  you can check out the 5 day training series available here.

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• SQL SERVER – What is SSRS and Why SSRS is asked for in many Job Opening?

  - by Pinal Dave

  This example is from the Beginning SSRS by Kathi Kellenberger. Supporting files are available with a free download from the www.Joes2Pros.com web site. This will be a 5 day blog post in getting started with SSRS. Today will show the importance of SSRS in the business. Why is SSRS asked for in so many job openings? If you talk to an SSRS expert it’s very clear to them exactly why companies really need this invention and how it saves time and adds business value. You don’t have to be an SSRS expert to know its value or to start using it. For example you don’t have to be an airline pilot to know the usefulness of modern transportation. Even the people who don’t know how to run SSRS but need the reports can tell you why that is needed. This blog post will go into why SSRS is an important invention by showing how it improves the usage of information in your company. Before SSRS there has always been a need for a company to benefit from the use of its own information. Excel spreadsheets have been a popular way to do this for a long time. With SSRS you can still use this solution and gain many other options too. A friend of mine told me a story about doing database work in the 90s for a major company and how he wished SSRS was available back then. The Vice President of the marketing channel would often come to him just before an important meeting with the board of directors. He often needed to show how certain product sales were performing over time. All this information was in the database so it was my friend’s job to get the information out and organized into a medium the VP could use. This medium was usually Excel. The VP often had meetings all over the world where he showcased this Excel report. The solution to get the VP to him anywhere he was in the world was an Excel file attached to an e-mail. This worked pretty well but with some drawbacks. One time my friend sent the wrong file in the e-mail. A few minutes later my friend realized his mistake and sent another frantic e-mail to VP. This one was saying to ignore the last e-mail and use this newer one. Would the VP see the correct e-mail in time? If SSRS had been available, my friend could have created a solution that let the VP run the report any time he wished. The report could have been published to the company intranet where the VP could run it from any of the offices he happened to be traveling to that month. There is a fair amount of work up front to develop and publish the report, but once that work is completed, the report can be reused as many times as needed. My friend could even be on vacation for the first day of the monthly and the VP can get his real-time report. Not only could the report show the most recent data, the VP could choose to view reports of previous months with just a few clicks. The deployed SSRS is user friendly, and can also be configured to protect reports from being run by the wrong people. Tomorrow’s Post Tomorrow’s blog post will show how to know if you already have SSRS installed. If you want to learn SSRS in easy to simple words – I strongly recommend you to get Beginning SSRS book from Joes 2 Pros. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Reporting Services, SSRS

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Michelle Kimihira

  By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

  - by Maria Forney

  Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care.  The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI.  Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center.  The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support.  Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets.  A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.”  Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20.  Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours.  As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. •       “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!”  -     Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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• Major Analyst Report Chooses Oracle As An ECM Leader

  - by brian.dirking(at)oracle.com

  Oracle announced that Gartner, Inc. has named Oracle as a Leader in its latest "Magic Quadrant for Enterprise Content Management" in a press release issued this morning. Gartner's Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute. According to Gartner, "Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation." "To extend content governance and best practices across the enterprise, organizations need an enterprise content management solution that delivers a broad set of functionality and is tightly integrated with business processes," said Andy MacMillan, vice president, Product Management, Oracle. "We believe that Oracle's position as a Leader in this report is recognition of the industry-leading performance, integration and scalability delivered in Oracle Enterprise Content Management Suite 11g." With Oracle Enterprise Content Management Suite 11g, Oracle offers a comprehensive, integrated and high-performance content management solution that helps organizations increase efficiency, reduce costs and improve content security. In the report, Oracle is grouped among the top three vendors for execution, and is the furthest to the right, placing Oracle as the most visionary vendor. This vision stems from Oracle's integration of content management right into key business processes, delivering content in context as people need it. Using a PeopleSoft Accounts Payable user as an example, as an employee processes an invoice, Oracle ECM Suite brings that invoice up on the screen so the processor can verify the content right in the process, improving speed and accuracy. Oracle integrates content into business processes such as Human Resources, Travel and Expense, and others, in the major enterprise applications such as PeopleSoft, JD Edwards, Siebel, and E-Business Suite. As part of Oracle's Enterprise Application Documents strategy, you can see an example of these integrations in this webinar: Managing Customer Documents and Marketing Assets in Siebel. You can also get a white paper of the ROI Embry Riddle achieved using Oracle Content Management integrated with enterprise applications. Embry Riddle moved from a point solution for content management on accounts payable to an infrastructure investment - they are now using Oracle Content Management for accounts payable with Oracle E-Business Suite, and for student on-boarding with PeopleSoft e-Campus. They continue to expand their use of Oracle Content Management to address further use cases from a core infrastructure. Oracle also shows its vision in the ability to deliver content optimized for online channels. Marketers can use Oracle ECM Suite to deliver digital assets and offers as part of an integrated campaign that understands website visitors and ensures that they are given the most pertinent information and offers. Oracle also provides full lifecycle management through its built-in records management. Companies are able to manage the lifecycle of content (both records and non-records) through built-in retention management. And with the integration of Oracle ECM Suite and Sun Storage Archive Manager, content can be routed to the appropriate storage media based upon content type, usage data or other business rules. This ensures that the most accessed content is instantly available, and archived content is stored on a more appropriate medium like tape. You can learn more in this webinar - Oracle Content Management and Sun Tiered Storage. If you are interested in reading more about why Oracle was chosen as a Leader, view the Gartner Magic Quadrant for Enterprise Content Management.

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• Hello World - My Name is Christian Finn and I'm a WebCenter Evangelist

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Good Morning World! I'd like to introduce a new member of the Oracle WebCenter Team, Christian Finn. We decided to let him do his own intros today. Look for his guest posts next week and he'll be a frequent contributor to WebCenter blog and voice of the community. Hello (Oracle) World! Hi everyone, my name is Christian Finn. It’s a coder’s tradition to have “hello world” be the first output from a new program or in a new language. While I have left my coding days far behind, it still seems fitting to start my new role here at Oracle by saying hello to all of you—our customers, partners and my colleagues. So by way of introduction, a little background about me. I am the new senior director for evangelism on the WebCenter product management team. Not only am I new to Oracle, but the evangelism team is also brand new. Our mission is to raise the profile of Oracle in all of the markets/conversations in which WebCenter competes—social business, collaboration, portals, Internet sites, and customer/audience engagement. This is all pretty familiar turf for me because, as some of you may know, until recently I was the director of product management at Microsoft for Microsoft SharePoint Server and several other SharePoint products. And prior to that, I held management roles at Microsoft in marketing, channels, learning, and enterprise sales. Before Microsoft, I got my start in the industry as a software trainer and Lotus Notes consultant. I am incredibly excited to be joining Oracle at this time because of the tremendous opportunity that lies ahead to improve how people and businesses work. Of all the vendors offering a vision for social business, Oracle is unique in having best of breed strength in market (or coming soon) in all three critical areas: customer experience management; the middleware and back-end applications that run your business; and in the social, collaboration, and content technologies that are the connective tissue between them. Everyone else can offer one or two of the above, but not all three unified together. So it is a great time to come board and there’s a fantastic team of people hard at work on building great products for you. In the coming weeks and months you’ll be hearing much more from us. For now, we’ll kick things off with some blog posts here on the WebCenter blog. Enjoy the reads and please share your thoughts with me over Twitter on @cfinn.

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• How to Set Up Your Enterprise Social Organization

  - by Mike Stiles

  The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• The Oracle Retail Week Awards - most exciting awards yet?

  - by sarah.taylor(at)oracle.com

  Last night's annual Oracle Retail Week Awards saw the UK's top retailers come together to celebrate the very best of our industry over the last year.  The Grosvenor House Hotel on Park Lane in London was the setting for an exciting ceremony which this year marked several significant milestones in British - and global - retail.  Check out our videos about the event at our Oracle Retail YouTube channel, and see if you were snapped by our photographer on our Oracle Retail Facebook page. There were some extremely hot contests for many of this year's awards - and all very deserving winners.  The entries have demonstrated beyond doubt that retailers have striven to push their standards up yet again in all areas over the past year.  The judging panel includes some of the most prestigious names in the retail industry - to impress the panel enough to win an award is a substantial achievement.  This year the panel included the likes of Andy Clarke - Chief Executive of ASDA Group; Mark Newton Jones - CEO of Shop Direct Group; Richard Pennycook - the finance director at Morrisons; Rob Templeman - Chief Executive of Debenhams; and Stephen Sunnucks - the president of Gap Europe.  These are retail veterans  who have each helped to shape the British High Street over the last decade.  It was great to chat with many of them in the Oracle VIP area last night.  For me, last night's highlight was honouring both Sir Stuart Rose and Sir Terry Leahy for their contributions to the retail industry.  Both have set the standards in retailing over the last twenty years and taken their respective businesses from strength to strength, demonstrating that there is always a need for innovation even in larger businesses, and that a business has to adapt quickly to new technology in order to stay competitive.  Sir Terry Leahy's retirement this year marks the end of an era of global expansion for the Tesco group and a milestone in the progression of British retail.  Sir Terry has helped steer Tesco through nearly 20 years of change, with 14 years as Chief Executive.  During this time he led the drive for international expansion and an aggressive campaign to increase market share.  He has led the way for High Street retailers in adapting to the rise of internet retailing and nurtured a very successful home delivery service.  More recently he has pioneered the notion of cross-channel retailing with the introduction of Tesco apps for the iPhone and Android mobile phones allowing customers to scan barcodes of items to add to a shopping list which they can then either refer to in store or order for delivery.  John Lewis Partnership was a very deserving winner of The Oracle Retailer of the Year award for their overall dedication to excellent retailing practices.  The business was also named the American Express Marketing/Advertising Campaign of the Year award for their memorable 'Never Knowingly Undersold' advert series, which included a very successful viral video and radio campaign with Fyfe Dangerfield's cover of Billy Joel's 'She's Always a Woman' used for the adverts.  Store Design of the Year was another exciting category with Topshop taking the accolade for its flagship Oxford Street store in London, which combines boutique concession-style stalls with high fashion displays and exclusive collections from leading designers.  The store even has its own hairdressers and food hall, making it a truly all-inclusive fashion retail experience and a global landmark for any self-respecting international fashion shopper. Over the next few weeks we'll be exploring some of the winning entries in more detail here on the blog, so keep an eye out for some unique insights into how the winning retailers have made such remarkable achievements. 

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• Gamify your Web

  - by Isabel F. Peñuelas

  Yesterday Valencia welcomed the Gamification World Congress that I follow virtually through #GWC2012. BBVA, Iberia, Ligeresa, Axe, Wayra, ESADE, GlaxoSmithKline, Macmillan, Gamisfaction, Nomaders, Blaffin were among the companies presenting success stories on gaming. It has been proved that people remember things easily when an emotion is created. The marketing expectations around Gamification techniques have a lot to do with Neuromarketing theories. There are a lot of expectations on internal enterprise Gamification. In the public Web some sectors are taking the lead on following the trend. The Gartner Analyst Brian Burke opened another Gamification recent event in Madrid remembering that “Gamification is mostly about Engagement”, and this can be applied both to customers or employees. Gamification and Banking The experience of the Spanish Financial Group BBVA that just launched BBVA Game was also presented a week ago at the BBVA Innovation Centre during the event “Gamification & Banking: a fad or a serious business?” . One of the objectives of the BBVA Game was to double the name of registered users. “People like the efficiency of the online channel want to keep a one-to-one contact with the brand”-explained Bernardo Crespo. Another interested data coming out the BBVA presentation was that “only 20% of Spanish users –out of the total holders of Bank Accounts in the country- is familiar with the use of a Web Site to consult their bank accounts”, the project aims also to reverse this situation helping people to learn making a heavy use of the Video in the gaming context. In general Banking presenters seem to agree that Gamification techniques are helping to increase the time spent on the Web. Gamification and Health Using Gamification techniques for chronic illness rehabilitation was another topic of the World Congress. Here you can find some ideas and experiences What can games do for the health (In Spanish) I have personally started my own mental-health gaming project at http://www.lumosity.com/ Gamification in the Enterprise I really recommend Reading this excellent post of Ultan ÓBroin my Introduction to Gamification and Applications. Employee´s motivation and learning are experiencing a 360º turn and it looks than some of us will become soon the Dragon of the year instead of the Employee of the Year. Using Web 2.0 Tools for Gamification Projects  What type of tools do we need for a quick-win Gamification project? To certain extend Gamification can be considered an evolution of the participative Web. Badging, avatars, points and awards, leader boards, progress charts, virtual currencies, gifting and giving challenges and quests are common components and elements. The Web is offering new development frameworks to that purpose as this Avatar Framework from Paypal or Badgeville to include in web applications. Besides, tools to create communities around a game are required to comment, share and vote players as well as for an efficient multimedia management. Due to its entirely open architecture, its community features, and its multimedia and imaging solutions is were I see WebCenter as a tool helping brands to success. Link to Sources & Recommended Readings YouTube Video of BBVAGame presentation Where To Apply Gamification In Your Incentive Jim Calhoun Cancer Challenge Ride and Walkh For my Spanish Readers El aburrimiento es el enemigo número uno del éxito

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• Welcome to the Oracle EMEA Partner Community for Exadata!

  - by javier.puerta(at)oracle.com

    The EMEA Partner Community for Exadata is the place where partners in Europe, Middle East and Africa can share experiences and best practices about selling and implementing Exadata projects. You will also receive first-hand information from Oracle on products, training and tools that can help you better market, sell and implement your Exadata-based projects and services    Who should join the Community? Community membership is for individuals. If you are working for a company that is an Oracle partner and your job is selling, implementing or supporting Exadata projects in EMEA then this community is for you.    How is this different from the Oracle Exadata Knowledge Zone? The Oracle Exadata Knowledge Zone is the fundamental source of information from Oracle for partners interested in specializing on Exadata. It is higly recommended that you get access to the Knowledge Zones related to the product areas of your interest. To get access to any of the Knowledge Zones an application must be completed by the Partner Program Administrator for your company. The Exadata Partner Community complements the Knowledge Zone by providing partners with information which is specific for the EMEA market (market, references, training, events,..) and it is also a mechanism to share experiences and best practices among partners in marketing, selling, implementing and supporting Exadata projects.   How to join?  For you to be able to register as an individual, your company must be member of the Oracle PartnerNetwork (OPN) and should be working towards becoming OPN Specialized in Exadata. If this is the case then Join the EMEA Exadata Partner Community Now! If your company is not an OPN member yet, then Join Oracle PartnerNetwork first.   How do you get access to the information for the community members? We use two mechanisms to provide and share information: The EMEA Exadata Partner Community blog. This is a public blog and we use it to provide  quick and easy communication to the community members. For detailed or restricted material we will point you to a restricted area. The EMEA Exadata Partner Community Collaborative Workspace. This is an area with restricted access that only community members can access. It contains materials from community events, sales kits, implementation experiences,... reserved to community members. It also allows for partners to share content and collaborate with other community members. You will get access to this restricted area when you register as a member of the EMEA Exadata Partner Community     Need help? I hope that you will find useful the resources and the experience exchange provided by the community. If you need help or any further clarification, don't hesitate to contact me!  Javier Puerta ([email protected])Director Core Technology Partner ProgramsAlliances & Channels EMEAPhone: +34916312141 Mobile: +34609062373   

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• Oracle Announces Oracle Insurance Policy Administration for Life and Annuity 9.4

  - by helen.pitts(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Today's global insurers require the ability to provide higher levels of service and quickly bring to market life insurance and annuity products that not only help them stand out from the competition, but also stay current with local legislation. To succeed, they require agile and flexible core systems that enable them to meet the unique localization requirements of the markets in which they operate, whether in North America, Asia Pacific or the Pan-European Region. The release of Oracle Insurance Policy Administration for Life and Annuity 9.4, announced today, helps insurers meet this need with expanded international market capabilities that enable them to reduce risk and profitably compete wherever their business takes them. It offers expanded multi-language along with unit-linked product and fund processing capabilities that enable regional and global insurers to rapidly configure and deliver localized products – along with providing better service for end users through a single policy admin solution. Key enhancements include: Kanji/Kana language support, pre-defined content, and imperial date processing for the Japanese market New localization flexibility for configuring and managing international mailing addresses along with regional variations for client information Enhanced capability to calculate unit-linked pricing and valuation, in addition to market-based processing and pre-configured unit linked content Expanded role-based security and masking capability to further protect sensitive customer data Enhanced capability to restrict processing specified activities based on time of day and user role, reducing exposure to market timing risks Further capability to eliminate duplicate client records, helping to reduce underwriting risks and enhance servicing through a single view of the client "The ability to leverage a single, rules-driven policy administration system for multiple global operation centers can help insurers realize significant improvements in speed to market, customer service, compliance with regional regulations, and consolidation efforts,” noted Celent's Craig Weber, senior vice president, Insurance. “We believe such initiatives are necessary to help the industry address service and distribution imperatives." Helping our customers meet these mission-critical business imperatives is a key objective for Oracle Insurance. Active, ongoing dialogue with our customers is an important part of the process to help understand how our solutions are and can continue to help them achieve success in the marketplace. I had the opportunity to meet with several of our insurance customers at the Oracle Insurance Policy Administration Client Advisory Board meeting last week in Philadelphia, Penn. (View photos on the Oracle Insurance Facebook page.)   It was a great forum for Oracle Insurance and our clients. Discussion centered on the latest business and IT trends, with opportunities to learn more about the latest release of Oracle Insurance Policy Administration for Life and Annuity and other Oracle Insurance solutions such as data warehousing / business intelligence, while exchanging best practices for product innovation and servicing customers and sales channels. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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• Evaluating Solutions to Manage Product Compliance? Don’t Wait Much Longer

  - by Evelyn Neumayr

  By Kerrie Foy, Director PLM Product Marketing, Oracle Depending on severity, product compliance issues can cause various problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS), a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment, was originally adopted by the European Union in 2003 for implementation in 2006 and has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey. In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014. Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives. Additional regulations are expected from organizations such as the Food and Drug Administration in the US and similar organizations elsewhere. Meeting compliance requirements and also successfully investing in eco-friendly designs can be a major challenge. It may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes.  Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming.  However, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and thrive by implementing systematic approaches to product compliance that are more than functional bandages, they are revenue-generating engines. Consider working with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase.  Agile PG&C is a comprehensive solution that makes product compliance per corporate initiatives and regulations more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, gain rapid visibility into non-compliance issues, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise-wide systematic approach to product compliance is a competitive investment. From the start, Agile PG&C enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738.

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• How to Set Up Your Enterprise Social Organization?

  - by Richard Lefebvre

  By Mike Stiles on Dec 04, 2012 The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• Danke für die gute Zusammenarbeit im FY12

  - by A&C Redaktion

  Liebe Oracle Partner, und schon wieder ist ein Geschäftsjahr zu Ende gegangen. Als erstes möchte ich Ihnen, unseren Partnern, sagen: Sie leisten seit Jahren einen fundamentalen Beitrag zum Erfolg von Oracle – auch im Fiskaljahr 2012. Herzlichen Dank dafür! Wenn wir auf das letzte Jahr zurückblicken, gab es unter dem Motto „Oracle on Oracle“ herausragende Produktvorstellungen, Events und Partner Programme. Zu den wichtigsten technischen Innovationen gehörte sicherlich die Oracle Database Appliance speziell für kleinere Unternehmen. Auch die Daten-Explosion, zu der wir jeden Tag beitragen, stellt für alle Unternehmen eine Herausforderung dar. Um diese „Big Data“ effizient zu verwalten, haben wir die Exa-Familie erweitert. So stehen neben der Exadata Database Machine nun auch Exalogic und Exalytics – mit zuverlässiger Hardware, ausgereifter Software und Support aus einer Hand – je nach Bedarf zur Verfügung. Da ist für jeden Kunden was dabei. Die Oracle Optimized Solutions unserer VADs waren ein weiteres wichtiges Thema, speziell für den Mittelstand, über das wir auch hier im Blog berichtet haben. Für ISVs wurden die Exastack Ready und Exastack Optimized Programme entwickelt. Speziell für Partner wurden Partner Sales Books zu den Fokus-Themen, wie beispielsweise Cloud Computing, erstellt. Im OPN stehen Ihnen mehr als 30 deutschsprachige Marketing-Kits zur Verfügung, um Sie bei der täglichen Vertriebsarbeit zu unterstützen. Und mit dem überarbeiteten und erweiterten Solutions Catalog im OPN können Sie von Endkunden ganz einfach nach Ihrem Lösungsangebot gefunden werden. Dies sind nur einige Beispiele, wie wir versuchen, Sie bei Ihrem Geschäft zu unterstützen. Ich hoffe, wir schaffen das auch weiterhin so gut wie bisher. Was das neue Fiskaljahr bringt, erfahren Sie beim EMEA Partner Kickoff am 29. Juni Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} und demnächst hier im Blog. Aber soviel sei schon verraten: Meine Glückszahl ist die 13 – und Ihre? Herzlichst, Ihre Silvia Kaske Senior Direktor Alliances & Channel Tech Europe North Oracle Deutschland B.V. & Co. KG

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• Danke für die gute Zusammenarbeit im FY12

  - by A&C Redaktion

  Liebe Oracle Partner, und schon wieder ist ein Geschäftsjahr zu Ende gegangen. Als erstes möchte ich Ihnen, unseren Partnern, sagen: Sie leisten seit Jahren einen fundamentalen Beitrag zum Erfolg von Oracle – auch im Fiskaljahr 2012. Herzlichen Dank dafür! Wenn wir auf das letzte Jahr zurückblicken, gab es unter dem Motto „Oracle on Oracle“ herausragende Produktvorstellungen, Events und Partner Programme. Zu den wichtigsten technischen Innovationen gehörte sicherlich die Oracle Database Appliance speziell für kleinere Unternehmen. Auch die Daten-Explosion, zu der wir jeden Tag beitragen, stellt für alle Unternehmen eine Herausforderung dar. Um diese „Big Data“ effizient zu verwalten, haben wir die Exa-Familie erweitert. So stehen neben der Exadata Database Machine nun auch Exalogic und Exalytics – mit zuverlässiger Hardware, ausgereifter Software und Support aus einer Hand – je nach Bedarf zur Verfügung. Da ist für jeden Kunden was dabei. Die Oracle Optimized Solutions unserer VADs waren ein weiteres wichtiges Thema, speziell für den Mittelstand, über das wir auch hier im Blog berichtet haben. Für ISVs wurden die Exastack Ready und Exastack Optimized Programme entwickelt. Speziell für Partner wurden Partner Sales Books zu den Fokus-Themen, wie beispielsweise Cloud Computing, erstellt. Im OPN stehen Ihnen mehr als 30 deutschsprachige Marketing-Kits zur Verfügung, um Sie bei der täglichen Vertriebsarbeit zu unterstützen. Und mit dem überarbeiteten und erweiterten Solutions Catalog im OPN können Sie von Endkunden ganz einfach nach Ihrem Lösungsangebot gefunden werden. Dies sind nur einige Beispiele, wie wir versuchen, Sie bei Ihrem Geschäft zu unterstützen. Ich hoffe, wir schaffen das auch weiterhin so gut wie bisher. Was das neue Fiskaljahr bringt, erfahren Sie beim EMEA Partner Kickoff am 29. Juni Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} und demnächst hier im Blog. Aber soviel sei schon verraten: Meine Glückszahl ist die 13 – und Ihre? Herzlichst, Ihre Silvia Kaske Senior Direktor Alliances & Channel Tech Europe North Oracle Deutschland B.V. & Co. KG

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• December 3 is Stephanie Choyer Day

  - by rickramsey

  I don't answer Stephanie Choyer's email just so I can enjoy her French accent when she calls. "Reek! Reek! Why do joo not answer my eemails?" Without the French, life on Earth would be so much poorer. No, they don't bring to the party any motorcycles that grow chest on your hair, and the Citroen is such a frightening study in Automobile design that I don't dare climb inside one. But they have French architecture. French sidewalks. French villages. The French Alps. Grenoble. French cheese. French wine. And that glorious French accent. If I were French, I'd spend all my time enjoying being French. Which makes the work that Stephanie does day in and day with our hard-edged technologies and stubborn technologists so admirable. Oracle Solaris 11 Resources for Sysadmins and Developers The page in the link above represents the work of many people, but it was Steph who rounded them up. And it wasn't easy. I know, because I ran and hid from her on many, many occasions. But she was tireless. "Reek. Reek. Why have you not published Glynn's article? Pleeeease, you must!" Remember when tech companies gave you a simple choice? You could either read the 27,000 pages of documentation or a double-sided data sheet. Which will it be, pal? Then they started writing white papers. 74 pages of excellent prose did a beautiful job of explaining why the technology was fantastic, but never told you how to use it. Well, have you taken a look at these? How-To Technical Articles for System Admins and Developers Now you can get wicked excited about a cool technique described in a 74-page white paper, and find a technical article that shows you exactly how to use it. The wicked smart marketing folks on the Oracle Solaris team wrote them, but it was Steph who bribed them with a Cabernet or beat them over the head with a baguette until all that work was finished and posted on OTN. There are songs about French wine, but not about French vintners. There are songs about French cities, but not about French bricklayers. About French sidewalks, but not about the French policemen who keep them safe. As far as I know, there are no songs about OTN, but if there were, they would probably neglect to mention Steph. Which is why today, Dec 3rd, we celebrate Stephanie Choyer Day. We dedicate this day to our relentless, hardworking, tireless, patient and friendly French colleague with the delightful accent. If I knew how to speak French, I'd say "Thanks for all you do" in French. But I don't speak French. And I don't trust online translations. I'd probably wind up saying "My left foot yearns for curdled milk." So here it is in plain old English: Thank you, Stephanie. psssst! about that documentation and those white papers ... In case you haven't noticed, the Oracle Solaris doc team has done some pretty cool things with the Solaris docs. And those white papers are interesting reading, well worth setting aside some time. Because with Solaris, as you know, it's not just about getting by with a rudimentary grasp of the basics. It's about the amazing stuff savvy sysadmins and developers can do when they really understand it. Find them here: White Papers Documentation And don't forget training! - Rick Website Newsletter Facebook Twitter

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• The enterprise vendor con - connecting SSD's using SATA 2 (3Gbits) thus limiting there performance

  - by tonyrogerson

  When comparing SSD against Hard drive performance it really makes me cross when folk think comparing an array of SSD running on 3GBits/sec to hard drives running on 6GBits/second is somehow valid. In a paper from DELL (http://www.dell.com/downloads/global/products/pvaul/en/PowerEdge-PowerVaultH800-CacheCade-final.pdf) on increasing database performance using the DELL PERC H800 with Solid State Drives they compare four SSD drives connected at 3Gbits/sec against ten 10Krpm drives connected at 6Gbits [Tony slaps forehead while shouting DOH!]. It is true in the case of hard drives it probably doesn’t make much difference 3Gbit or 6Gbit because SAS and SATA are both end to end protocols rather than shared bus architecture like SCSI, so the hard drive doesn’t share bandwidth and probably can’t get near the 600MiBytes/second throughput that 6Gbit gives unless you are doing contiguous reads, in my own tests on a single 15Krpm SAS disk using IOMeter (8 worker threads, queue depth of 16 with a stripe size of 64KiB, an 8KiB transfer size on a drive formatted with an allocation size of 8KiB for a 100% sequential read test) I only get 347MiBytes per second sustained throughput at an average latency of 2.87ms per IO equating to 44.5K IOps, ok, if that was 3GBits it would be less – around 280MiBytes per second, oh, but wait a minute [...fingers tap desk] You’ll struggle to find in the commodity space an SSD that doesn’t have the SATA 3 (6GBits) interface, SSD’s are fast not only low latency and high IOps but they also offer a very large sustained transfer rate, consider the OCZ Agility 3 it so happens that in my masters dissertation I did the same test but on a difference box, I got 374MiBytes per second at an average latency of 2.67ms per IO equating to 47.9K IOps – cost of an 240GB Agility 3 is £174.24 (http://www.scan.co.uk/products/240gb-ocz-agility-3-ssd-25-sata-6gb-s-sandforce-2281-read-525mb-s-write-500mb-s-85k-iops), but that same drive set in a box connected with SATA 2 (3Gbits) would only yield around 280MiBytes per second thus losing almost 100MiBytes per second throughput and a ton of IOps too. So why the hell are “enterprise” vendors still only connecting SSD’s at 3GBits? Well, my conspiracy states that they have no interest in you moving to SSD because they’ll lose so much money, the argument that they use SATA 2 doesn’t wash, SATA 3 has been out for some time now and all the commodity stuff you buy uses it now. Consider the cost, not in terms of price per GB but price per IOps, SSD absolutely thrash Hard Drives on that, it was true that the opposite was also true that Hard Drives thrashed SSD’s on price per GB, but is that true now, I’m not so sure – a 300GByte 2.5” 15Krpm SAS drive costs £329.76 ex VAT (http://www.scan.co.uk/products/300gb-seagate-st9300653ss-savvio-15k3-25-hdd-sas-6gb-s-15000rpm-64mb-cache-27ms) which equates to £1.09 per GB compared to a 480GB OCZ Agility 3 costing £422.10 ex VAT (http://www.scan.co.uk/products/480gb-ocz-agility-3-ssd-25-sata-6gb-s-sandforce-2281-read-525mb-s-write-410mb-s-30k-iops) which equates to £0.88 per GB. Ok, I compared an “enterprise” hard drive with a “commodity” SSD, ok, so things get a little more complicated here, most “enterprise” SSD’s are SLC and most commodity are MLC, SLC gives more performance and wear, I’ll talk about that another day. For now though, don’t get sucked in by vendor marketing, SATA 2 (3Gbit) just doesn’t cut it, SSD need 6Gbit to breath and even that SSD’s are pushing. Alas, SSD’s are connected using SATA so all the controllers I’ve seen thus far from HP and DELL only do SATA 2 – deliberate? Well, I’ll let you decide on that one.

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• Oracle Fusion Middleware (OFM) 11g (11.1.1.7) Starter Kit available & Customizable Demos

  - by JuergenKress

  OFM PS6 starter kit is now available from Global Sales Engineering (GSE, formerly DSS).  OFM Starter Kit provides a basic foundation to design and develop middleware demos. It is based on plug and play architecture and designed to use optimal hardware resources.  The starter kit is easily extendable to incorporate more Oracle Fusion Middleware components. New Features Built on the "Build your own demos (POC)" concept Starter Kit comes with core OFM Components Oracle Unified Directory (OUD, SOA, WebCenter Content and WebCenter Spaces) Starter Kit is available over the Internet and is tuned for optimal performance Portable/Downloadable version of the Starter Kit will be available soon. Please check Demos Corner. For and questions/feedback please contact chandan Das or Anand Prasad. Call to Action Review the Release Notes. & Visit the GSE Website and book the “OFM 11.1.1.7.0 Base Platform” customizable instance. Further information about this platform is available on this page. This announcement will appear in the archive as number 412. Customizable Demos We are happy to announce the availability of the SOA 11.1.1.7.0 Platform.  SOA 11g (11.1.1.7) Platform is fully featured, built on Plug and Play architecture, and designed to develop best of breed SOA demos. New Features Built on the "Build your own demos" concept Fusion Middleware products SOA, BAM, OSB, OEP, OER, OSR, WebCenter Content and WebCenter Spaces are installed, configured, and tuned for better performance Demo instances are available over the Internet Portable version of the platform will be available soon. Please check Demos Corner For questions/feedback please contact Anvesh Baluguri or Anand Prasad. Call to Action Review the Release Notes & Visit the GSE Website and book the “SOA 11.1.1.7.0 Platform” customizable demo. Further information about this platform is available on this page.  This announcement will appear in the archive as number 413. To get access to the demo environment please contact OPN! Support If you need assistance or encounter any issues please submit a GSE Repository ticket or call the GSE Support Hotline for assistance. The GSE Support Hotline is available 24 hours a day, Monday through Friday, at: US/CAN: +1.650.506.8763 & EMEA: +44 118 9240808 & APAC: +65.6436.2150 & LAD: +1.650.506.8763 & Japan: +81-3-6834-6097. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: OFM,demos,sales,marketing,dss,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• The Value of SOA Specialization - Fujitsu

  - by Jürgen Kress

  Thanks for the nice ink The Value of Specialization In my last post  I talked about Fujitsu's achievement in obtaining SOA and other specializations, but I have heard murmurings from other partners about what just is the value? I think Oracle have to do more to advertise the benefits to customers, we need to see customers asking for specialization for it to really work, but Oracle have made great promises about only recommending those partners who are specialized. For us there was another benefit. Oracle was sponsoring the 3rd Annual SOA Symposium in Berlin and invited us as their first specialized partner to take part. There is a great blog about the symposium on the SOA community blog site. This is real commitment from Oracle and we have other marketing opportunities being worked on with Jürgen. This does generate leads so my message to other Oracle Partners is, you need to do this, it is worthwhile.   Fujitsu - First SOA Specialized Partner Globally Just before Oracle Open World I found out that Fujitsu had achieved the first SOA Specialization globally. I think most partners know what the requirements are for Specialization and that in itself is challenging but the bureaucracy around the actual submission is an exercise in tenacity. I won’t go into that now; I have had my dig at Oracle this month, but enough to say the process could be improved. As a platinum partner we needed 5 specializations and we decided to go for SOA first. The reasoning behind this is that our Oracle Practice is known for being applications centric. We have always had an excellent technical capability but no one ever talked about that, it was just part and parcel of an implementation. However today we have just as many bids that are technology lead as there is applications lead, so it seemed a good plan to work on the areas we were not known for. We appointed a capability lead to be responsible for putting the team through the training and testing and Rosemary (Kell) was excellent, she ensured that everyone was on track and that it wasn’t just getting put into the ‘to do list’. In Fujitsu everyone in the Oracle Practice has an objective to achieve the competency tests in their area, so achieving the 2 pre sales, 2 sales and 1 support was no problem at all. We actually had 22 with the support capability proficiency.  The implementation specialist exams are much harder, more like OCP in the database area. We had help from the Oracle SOA Community; Jürgen Kress who runs this in EMEA is really motivational. At the time we started SOA was a beta exam which means you do not get the results immediately but again we put forward more than we needed. Manjit Chopra, Sukhraj Sahota, Emely Patra, Ian Scorrer and Sunny Sidhu all took the exam and eventually got the results they wanted they had passed. Congratulations. Here is Jurgen expalining why specialization is important. After the tests came the submissions where you need to include deals and experience, this was my bit, and persuading Oracle we really deserved the specialization. Finally we got the news we had been awarded the specialization, and a few days later that we were first globally. I am very proud. However there is no rest for the wicked and we plodded on to make the 5 specializations needed for Platinum and now we are working on the new Diamond status and I think SOA will be one of our 5 ‘super specializations’. This is a global Fujitsu initiative and I work closely with my colleague in Germany Jessika Weiss. It was nice to be able to have a press release about this and a comment from Judson Althoff  head of Oracle Alliances. For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA,SOA Community,OPN,Oracle,Fujitsu,Debra Lilley,Jürgen Kress,Specialization,SOA Specialization

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• Smooth Sailing or Rough Waters: Navigating Policy Administration Modernization

  - by helen.pitts(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Life insurance and annuity carriers continue to recognize the need to modernize their aging policy administration systems, but may be hesitant to move forward because of the inherent risk involved. To help carriers better prepare for what lies ahead LOMA's Resource Magazine asked Karen Furtado, partner of Strategy Meets Action, to help them chart a course in Navigating Policy Administration Selection, the cover story of this month’s issue. The industry analyst and research firm recently asked insurance carriers to name the business drivers for replacing legacy policy administration systems. The top five cited, according to Furtado, centered on: Supporting growth in current lines Improving competitive position Containing and reducing costs Supporting growth in new lines Supporting agent demands and interaction It’s no surprise that fueling growth, both now and in the future, continues to be a key driver for modernization. Why? Inflexible, hard-coded, legacy systems require customization by IT every time a change is required. This in turn impedes a carrier’s ability to be agile, constraining their ability to quickly adapt to changing regulatory requirements and evolving market demands. It also stymies their ability to quickly bring to market new products or rapidly configure changes to existing ones, and also can inhibit how carriers service customers and distribution channels. In the article, Furtado advised carriers to ensure that the policy administration system they are considering is current and modern, with an adaptable user interface and flexible service-oriented architecture. She said carriers to should ask themselves, “How much do you need flexibility and agility now and in the future? Does it support the business processes and rules that are needed for you to be able to create that adaptable environment?” Furtado went on to advise that carriers “Connect your strategy to your business and technical capabilities before you make investment choices…You want to enable your organization to transform for the future, not just automate the past.” Unlocking High Performance with Policy Administration Transformation also was the topic of a recent LOMA webcast moderated by Ron Clark, editor of LOMA's Resource Magazine. The web cast, which featured speakers from Oracle Insurance and Capgemini, focused on how insurers can competitively drive high performance by: Replacing a legacy policy administration system with a modern, flexible platform Optimizing IT and operations costs, creating consistent processes and eliminating resource redundancies Selecting the right partner with the best blend of technology, operational, and consulting capabilities to achieve market leadership Understanding the value of outsourcing closed block operations Learn more by clicking here to access this free, one-hour recorded webcast. Helen Pitts, is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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• T-SQL Tuesday - the swag

  - by Rob Farley

  This month’s T-SQL Tuesday is hosted by Kendal van Dyke (@SQLDBA), and is on the topic of swag. He asks about the best SQL Server swag that we’ve ever received from a conference. I can’t say I ever focus on getting the swag at conferences, as I see some people doing. I know there are plenty of people that get around all the sponsors as soon as they’ve arrived, collecting whatever goodies they can, sometimes as token gifts for those at home, sometimes as giveaways for the user groups they attend. I remember a few years ago at my first PASS Summit, the SQLCAT team gave me a large pile of leftover SQL Server swag to give away to my user group – piles of branded things to stop your phone sliding off your car dashboard, and other things. The user group members thought it was great, and over the course of a few months, happily cleared me out of it all. I tend to consider swag to be something that you haven’t earned except by being at a conference, and there was no winning associated with it, it was simply a giveaway item at a sponsor booth. That means I don’t include the HP Mini laptop that was given away at TechEd Australia a few years ago to every attendee, or the SQL Server bag and Camelbak bottle that I was given as a thank-you for writing a guest blog post (which I use as my regular laptop bag and water bottle for work). I don’t even include the copy of Midtown Madness that I got as a door prize at my vey first TechEd event in 1999 (that was a really good game, and even meant that when I went to Chicago last year, I felt a strange familiarity about the place). I don’t want to include shirts in the mix either. I was given a nice SQL Server shirt about five years ago TechEd Australia. It’s a business shirt (buttons, cuffs, pocket on the chest), black with the SQL Server logo on it. It was such a nice shirt that I commented about it to the Product Marketing Manager for Australia (Christine, at the time), who unexpectedly arranged for me to get another one. That was certainly an improvement on the tent I was given at one of the MVP conference I attended. So when I consider these ‘rules’, two pieces of swag come to mind, and I think both were at PASS Summits (although I can’t be sure). One was a hand-warmer from HP, one of the “crystallisation-type” ones, which proved extremely popular when I got home, until one day when it didn’t survive being recharged – not overly SQL related, but still it was good swag. The other was an umbrella, from expressor, which was from the PASS Summit in 2010, my first PASS Summit. I remember it well – Blythe Morrow (now Gietz) (@blythemorrow) was working the booth, having stopped working for PASS some time before, but she’d been on my list of people to meet, as I’d had plenty of contact with her while she’d worked at PASS, my being a chapter leader and general volunteer. There had been an expressor dinner on one of the first evenings, which I’d been asked to be at, which is when I’d met lots of SQL people in person for the first time, including Ted Krueger (@onpnt), Jessica Moss (@jessicamoss) and Blythe. Anyway, at some point the next day I swung by their booth to say hello and thank them for the dinner, and Blythe says “Oh, we have the best swag – here!” and handed me an umbrella. And she was right. It’s excellent. @rob_farley

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• Release 17 is here!

  - by Cheryl

  Our training development team has been busy updating courses to keep pace with the new release of CRM On Demand. Release 17 is here! And I heard recently that it's one of our biggest releases ever. A lot of new features and functionality for you to take advantage of - too much for me to cover in this blog post. But, I thought I'd tell you about a few of my favorites - be sure to take a look at the What's New in Release 17 recording to see the full list, though...because I'm only going to touch on a few. Create your own look - okay, I'm starting with the fun stuff. But, there is a new customizable themes feature so that you can change the look of the application; colors, logo, the shape of the tabs. And it's really easy. There's also a whole new library of ready-made themes for you to pick from if you just want to go with one of those. Use this new feature to match the look of your company logo and color scheme. Or blaze new trails. You can create the look for the whole company, or a different look for each CRM On Demand role. This might especially come in handy if you're using the Partner Relationship Management (PRM) capabilities of CRM On Demand - you can create themes for your partner-facing roles to provide branded partner portals. Speaking of PRM - there are enhancements in this release to help companies better manage their partner relationships. A new Deal Registration object, which is separate from the Opportunity record, and better Special Pricing Request and Marketing Development Fund Request processes, give a lot more flexibility in how companies can build and manage their relationships with partners. Some new options for Forecasts in in Release 17, too. You can now have more than one type of forecast generated each forecast period. For example, you might need to see a forecast of the total opportunity revenue for your sales team, as well as on that breaks down revenue by product. The forecast definition now lets you do that. Other options allow you to make submitting forecasts easier, split opportunity revenue across the team and forecast that split appropriately. And - look for the new Forecast subject area in Answers, for building custom forecast reports. Ever wish you could use Workflow Rules to automatically reassign leads if they haven't been followed up on...or to email a manager if the status of a service request isn't changed after a specified period of time? Then check out the new Wait action for workflows. I think you'll be happy. Ok, enough for today. There is a lot to Release 17 that I didn't mention - a lot has been added for our Life Science industry edition, some new data visibility options, a new Data Loader tool, and more. Stay tuned for more blog posts about these and other Release 17 features in the coming weeks. In the meantime, don't forget about all of the resources we have for you to learn more (see my Learning About Release 17 blog post for details).

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• I love it when a plan comes together

  - by DavidWimbush

  I'm currently working on an application so that our Marketing department can produce most of their own mailing lists without my having to get involved. It was all going well until I got stuck on the bit where the actual SQL query is generated but a rummage in Books Online revealed a very clean solution using some constructs that I had previously dismissed as pointless. Typically we want to email every customer who is in any of the following n groups. Experience shows that a group has the following definition: <people who have done A> [(AND <people who have done B>) | (OR <people who have done C>)] [APART FROM <people who have done D>] When doing these by hand I've been using INNER JOIN for the AND, UNION for the OR, and LEFT JOIN + WHERE D IS NULL for the APART FROM. This would produce two quite different queries: -- Old OR select  A.PersonID from  (   -- A   select  PersonID   from  ...   union  -- OR   -- C   select  PersonID   from  ...   ) AorC   left join  -- APART FROM   (   select  PersonID   from  ...   ) D on D.PersonID = AorC.PersonID where  D.PersonID is null -- Old AND select  distinct main.PersonID from  (   -- A   select  PersonID   from  ...   ) A   inner join  -- AND   (   -- B   select  PersonID   from  ...   ) B on B.PersonID = A.PersonID   left join  -- APART FROM   (   select  PersonID   from  ...   ) D on D.PersonID = A.PersonID where  D.PersonID is null But when I tried to write the code that can generate the SQL for any combination of those (along with all the variables controlling what each SELECT did and what was in all the optional bits of each WHERE clause) my brain started to hurt. Then I remembered reading about the (then new to me) keywords INTERSECT and EXCEPT. At the time I couldn't see what they added but I thought I would have a play and see if they might help. They were perfect for this. Here's the new query structure: -- The way forward select  PersonID from  (     (       (       -- A       select  PersonID       from  ...       )       union      -- OR        intersect  -- AND       (       -- B/C       select  PersonID       from  ...       )     )     except     (     -- D     select  PersonID     from  ...     )   ) x I can easily swap between between UNION and INTERSECT, and omit B, C, or D as necessary. Elegant, clean and readable - pick any 3! Sometimes it really pays to read the manual.

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• Welcome to the Oracle Retail International Blog

  - by sarah.taylor(at)oracle.com

  Welcome to the first post of the new Oracle Retail International Blog. Retail is an international business and today's successful retailers view themselves in the context of a global market. A niche fashion business in Tokyo will learn marketing strategies from the luxury brands of Milan, an independent grocer in Oslo will source the same global brands as a supermarket in Oklahoma, and every retailer in the world will measure their multi-channel operation against the international e-commerce giant Amazon.  Why? Because today's customer is a global customer with unparalleled expectations on choice, price and service. Today's consumers have access to more information on retail than ever before. Technology allows people to shop from their home, their office or from the phone in their pocket, wherever they are and at whatever time suits them. Customers are using the web to search for products and promotions. They are also using the web to develop their voice in commenting on products and services that have delighted or disappointed. In an information rich industry, this customer element creates a new world of data. The best retailers are developing eagle eyes for reading customer activity and turning it into profitable decisions. Ultimately, whether you choose to compete or shop on price, service, product innovation, excellent operations or all of the above - the international world of retail has become an inspiration for all - retailer and consumer alike.  Retail as an industry is growing and diversifying at a faster rate than ever before. Yet it is still the customer who picks the winners and the losers on the retail field. Economic circumstances transform the rules, but it is still the customer who dictates the game, the pace, the price, and the perception of the brand. Wise retailers never rest on their laurels. They are always shopping for ideas on how to improve and differentiate the offer at every touch point to meet the customer's needs better than anyone else and to gain each customer's loyalty at a time when loyalty can be cheap. With this blog, I hope that we might provide a hub for discussion around what unifies retail and how technology supports both the retailer and customer experience. Despite the competitive nature of this market, we hope that this will provide an opportunity to share experiences and lessons learnt with a view that knowledge can only help this industry to grow and develop. At Oracle we've been supporting retailers for many years. Many of us have worked within retail organisations all over the world, myself included. With this in mind, I don't feel it is too bold a statement to say that Oracle understands retail. We wouldn't be so heavily integrated in some of the biggest and most well-known names in retail if we didn't. With this blog, we intend to create a community of international retailers that can exchange ideas and experiences, debate collective challenges and drive a better understanding of this continually evolving industry. Events such as the World Retail Congress and NRF's Big Show bring enormous value to the retail industry providing platforms for discussion and learning but they happen once a year. We wanted to create a platform for discussion on a different level and that like retail, is always on. We hope not only to bring commitment to being not only the infrastructure that brings all of their systems together within a retail business, but an infrastructure that supports the industry internationally to grow and flourish through creating a platform for networking, discussion, creativity, vision and strategy. Please feel free to ask questions or comment using the comments functionality.  You might also want to visit our other Oracle Retail social media sites: Facebook - http://www.facebook.com/oracleretail YouTube - http://www.youtube.com/user/oracleretail Twitter - http://twitter.com/#!/oracleretailInsight-Driven Retailing Blog - http://blogs.oracle.com/retail/

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