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  • What do the participants say about the Open Day in South Africa?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 On the 26th of September, a group of students who were specifically selected to attend an Open day at Oracle South Africa, joined us at our offices in Woodmead, Johannesburg. The Conference room was filled with inquisitive minds. What we had in store for them was a detailed presentation about Oracle which was delivered by Zuko - Cluster Leader: Tech GB South Africa. The student’s many questions were all answered especially when we started addressing the opportunities we have and detailed information on our Graduate Programme. Our employees then came to talk about their experience. This allowed all the students to have an integrated learning experience. By inviting the students to walk around our Oracle Offices allowed them to see, talk, experience a bit of the culture and ask more questions. Here is some of the feedback from the attendees: Maxwell Moloi: “The open day truly served its purpose and exceeded expectations in the sense that I got to find out more about Oracle and all the different opportunities it has to offer. The fact that Oracle supplies a full solution to a customer and not just part of it and how the company manages to setup professional development for their employees is what entices me to want to join the rapidly growing team of Oracle.” Nqobile Mabaso: “I found the open day to be quite informative and enlightening because coming from a marketing background I could apply the knowledge I got from varsity to the Company I was able to point out what they do as part of their corporate social responsibility (Oracle recently partnered with the department of education to build a school), how Oracle emphasizes on relationship building because they know they sell to people and not companies and how they offer the full stack of solutions which gives them a competitive advantage over their competitors.” Nondumiso Mvelase: “The Open Day was a wonderful experience for me especially because I have never been part of an Open Day before, so it was absolutely amazing for me. It gave me a good idea of how it is to be part of Oracle. We were served with lovely breakfast and lunch which I enjoyed. I wish the Open Day went on for a whole week. Seeing and hearing from 2013 Graduates, telling us about their experience within Oracle was very inspiring to me. They were encouraging us to work hard if we ever got the opportunity they had. After hearing this from them I will definitely not take it for granted.” Itumeleng Moraka: “Before I walked into the Oracle offices all that was in my mind was databases and cloud storage. I was then surrounded by passionate, enthusiastic and welcoming employees. I came across a positive energy within the multinational company. I realized that Oracle is not a company that operates in survival mode. This may sound idealistic, but they operate in a non-traditional way investing more into innovation, they stay focused on what matters most about where technology is going and at the same time they are not losing sight of how their products make a difference in the world.” For more information on how to be part of the Oracle Graduate Programme please follow us on Facebook! https://www.facebook.com/CampusAtOracle /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • 2012&ndash;The End Of The World Review

    - by Tim Murphy
    The end of the world must be coming.  Not because the Mayan calendar says so, but because Microsoft is innovating more than Apple.  It has been a crazy year, with pundits declaring not that the end of the world is coming, but that the end of Microsoft is coming.  Let’s take a look at what 2012 has brought us. The beginning of year is a blur.  I managed to get to TechEd in June which was the first time that I got to take a deep dive into Windows 8 and many other things that had been announced in 2011.  The promise I saw in these products was really encouraging.  The thought of being able to run Windows 8 from a thumb drive or have Hyper-V native to the OS told me that at least for developers good things were coming. I finally got my feet wet with Windows 8 with the developer preview just prior to the RTM.  While the initial experience was a bit of a culture shock I quickly grew to love it.  The media still seems to hold little love for the “reimagined” platform, but I think that once people spend some time with it they will enjoy the experience and what the FUD mongers say will fade into the background.  With the launch of the OS we finally got a look at the Surface.  I think this is a bold entry into the tablet market.  While I wish it was a little more affordable I am already starting to see them in the wild being used by non-techies. I was waiting for Windows Phone 8 at least as much as Windows 8, probably more.  The new hardware, better marketing and new OS features I think are going to finally push us to the point of having a real presence in the smartphone market.  I am seeing a number of iPhone users picking up a Nokia Lumia 920 and getting rid of their brand new iPhone 5.  The only real debacle that I saw around the launch was when they held back the SDK from general developers. Shortly after the launch events came Build 2012.  I was extremely disappointed that I didn’t make it to this year’s Build.  Even if they weren’t handing out Surface and Lumia devices I think the atmosphere and content were something that really needed to be experience in person.  Hopefully there will be a Build next year and it’s schedule will be announced soon.  As you would expect Windows 8 and Windows Phone 8 development were the mainstay of the conference, but improvements in Azure also played a key role.  This movement of services to the cloud will continue and we need to understand where it best fits into the solutions we build. Lower on the radar this year were Office 2013, SQL Server 2012, and Windows Server 2012.  Their glory stolen by the consumer OS and hardware announcements, these new releases are no less important.  Companies will see significant improvements in performance and capabilities if they upgrade.  At TechEd they had shown some of the new features of Windows Server 2012 around hardware integration and Hyper-V performance which absolutely blew me away.  It is our job to bring these important improvements to our company’s attention so that they can be leveraged. Personally, the consulting business in 2012 was the busiest it has been in a long time.  More companies were ready to attack new projects after several years of putting them on the back burner.  I also worked to bring back momentum to the Chicago Information Technology Architects Group.  Both the community and clients are excited about the new technologies that have come out in 2012 and now it is time to deliver. What does 2013 have in store.  I don’t see it be quite as exciting as 2012.  Microsoft will be releasing the Surface Pro in January and it seems that we will see more frequent OS update for Windows.  There are rumors that we may see a Surface phone in 2013.  It has also been announced that there will finally be a rework of the XBox next fall.  The new year will also be a time for us in the development community to take advantage of these new tools and devices.  After all, it is what we build on top of these platforms that will attract more consumers and corporations to using them. Just as I am 99.999% sure that the world is not going to end this year, I am also sure that Microsoft will move on and that most of this negative backlash from the media is actually fear and jealousy.  In the end I think we have a promising year ahead of us. del.icio.us Tags: Microsoft,Pundits,Mayans,Windows 8,Windows Phone 8,Surface

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  • State of the (Commerce) Union: What the healthcare.gov hiccups teach us about the commerce customer experience

    - by Katrina Gosek
    Guest Post by Brenna Johnson, Oracle Commerce Product A lot has been said about the healthcare.gov debacle in the last week. Regardless of your feelings about the Affordable Care Act, there’s a hidden issue in this story that most of the American people don’t understand: delivering a great commerce customer experience (CX) is hard. It shouldn’t be, but it is. The reality of the government’s issues getting the healthcare site up and running smooth is something we in the online commerce community know too well.  If there’s one thing the botched launch of the site has taught us, it’s that regardless of the size of your budget or the power of an executive with a high-profile project, some of the biggest initiatives with the most attention (and the most at stake) don’t go as planned. It may even give you a moment of solace – we have the same issues! But why?  Organizations engage too many separate vendors with different technologies, running sections or pieces of a site to get live. When things go wrong, it takes time to identify the problem – and who or what is at the center of it. Unfortunately, this is a brittle way of setting up a site, making it susceptible to breaks, bugs, and scaling issues. But, it’s the reality of running a site with legacy technology constraints in today’s demanding, customer-centric market. This approach also means there’s also a lot of cooks in lots of different kitchens. You’ve got development and IT, the business and the marketing team, an external Systems Integrator to bring it all together, a digital agency or consultant, QA, product experts, 3rd party suppliers, and the list goes on. To complicate things, different business units are held responsible for different pieces of the site and managing different technologies. And again – due to legacy organizational structure and processes, this is all accepted as the normal State of the Union. Digital commerce has been commonplace for 15 years. Yet, getting a site live, maintained and performing requires orchestrating a cast of thousands (or at least, dozens), big dollars, and some finger-crossing. But it shouldn’t. The great thing about the advent of mobile commerce and the continued maturity of online commerce is that it’s forced organizations to think from the outside, in. Consumers – whether they’re shopping for shoes or a new healthcare plan – don’t care about what technology issues or processes you have behind the scenes. They just want it to work.  They want their experience to be easy, fast, and tailored to them and their needs – whatever they are. This doesn’t sound like a tall order to the American consumer – especially since they interact with sites that do work smoothly.  But the reality is that it takes scores of people, teams, check-ins, late nights, testing, and some good luck to get sites to run, and even more so at Black Friday (or October 1st) traffic levels.  The last thing on a customer’s mind is making excuses for why they can’t buy a product – just get it to work. So what is the government doing? My guess is working day and night to get the site performing  - and having to throw big money at the problem. In the meantime they’re sending frustrated online users to the call center, or even a location where a trained “navigator” can help them in-person to complete their selection. Sounds a lot like multichannel commerce (where broken communication between siloed touchpoints will only frustrate the consumer more). One thing we’ve learned is that consumers spend their time and money with brands they know and trust. When sites are easy to use and adapt to their needs, they tend to spend more, come back, and even become long-time loyalists. Achieving this may require moving internal mountains, but there’s too much at stake to ignore the sea change in how organizations are thinking about their customer. If the thought of re-thinking your internal teams, technologies, and processes sounds like a headache, think about the pain associated with losing valuable customers – and dollars. Regardless if you’re in B2B or B2C, it’s guaranteed that your competitors are making CX a priority. Those early to the game who have made CX a priority have already begun to outpace their competition. So as you’re planning for 2014, look to the news this week. Make sure the customer experience is a focus at your organization. Expectations are at record highs. Map your customer’s journey, and think from the outside, in. How easy is it for your customers to do business with you? If they interact with many touchpoints across your organization, are the call center, website, mobile environment, or brick and mortar location in sync? Do you have the technology in place to achieve this? It’s time to give the people what they want!

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  • YouTube SEO: Video Optimization

    - by Mike Stiles
    SEO optimization is still regarded as one of the primary tools in the digital marketing kit. However and wherever a potential customer is conducting a search, brands want their content to surface in the top results. Makes sense. But without a regular flow of good, relevant content, your SEO opportunities run shallow. We know from several studies video is one of the most engaging forms of content, so why not make sure that in addition to being cool, your videos are helping you win the SEO game? Keywords:-Decide what search phrases make the most sense for your video. Don’t dare use phrases that have nothing to do with the content. You’ll make people mad.-Research those keywords to see how competitive they are. Adjust them so there are still lots of people searching for it, but there are not as many links showing up for it.-Search your potential keywords and phrases to see what comes up. It’s amazing how many people forget to do that. Video Title: -Try to start and/or end with your keyword.-When you search on YouTube, visual action words tend to come up as suggested searches. So try to use action words. Video Description: -Lead with a link to your site (include http://). -Don’t stuff this with your keyword. It leads to bad writing and it won’t work anyway. This is where you convince people to watch, so write for humans. Use some showmanship. -At the end, do a call to action (subscribe, see the whole playlist, visit our social channels, etc.) Video Tags:-Don’t over-tag. 5-10 tags per video is plenty. -If you’re compelled to have more than 10, that means you should probably make more videos specifically targeting all those keywords. Find Linking Pals:-45% of videos are discovered on video sites. But 44% are found through links on blogs and sites.-Write a blog about your video’s content, then link to the video in it. -A good site for finding places to guest blog is myblogguest.com-Once you find good linking partners, they’ll link to your future videos (as long as they’re good and you’re returning the favor). Tap the Power of Similar Videos:-Use Video Reply to associate your video with other topic-related videos. That’s when you make a video responding to or referencing a video made by someone else. Content:-Again, build up a portfolio of videos, not just one that goes after 30 keywords.-Create shorter, sequential videos that pull them deeper into the content and closer to a desired final action.-Organize your video topics separately using Playlists. Playlists show up as a whole in search results like individual videos, so optimize playlists the same as you would for a video. Meta Data:-Too much importance is placed on it. It accounts for only 15% of search success.-YouTube reads Captions or Transcripts to determine what a video is about. If you’re not using them, you’re missing out.-You get the SEO benefit of captions and transcripts whether the viewers has them toggled on or not. Promotion:-This accounts for 25% of search success.-Promote the daylights out of your videos using your social channels and digital assets. Don’t assume it’s going to magically get discovered. -You can pay to promote your video. This could surface it on the YouTube home page, YouTube search results, YouTube related videos, and across the Google content network. Community:-Accounts for 10% of search success.-Make sure your YouTube home page is a fun place to spend time. Carefully pick your featured video, and make sure your Playlists are featured. -Participate in discussions so users will see you’re present. The volume of ratings/comments is as important as the number of views when it comes to where you surface on search. Video Sitemaps:-As with a web site, a video sitemap helps Google quickly index your video.-Google wants to know title, description, play page URL, the URL of the thumbnail image you want, and raw video file location.-Sitemaps are xml files you host or dynamically generate on your site. Once you’ve made your sitemap, sign in and submit it using Google webmaster tools. Just as with the broadcast and cable TV channels, putting a video out there is only step one. You also have to make sure everybody knows it’s there so the largest audience possible can see it. Here’s hoping you get great ratings. @mikestiles

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  • UML assignment question

    - by waitinforatrain
    Hi guys, Sorry, I know this is a very lame question to ask and not of any use to anyone else. I have an assignment in UML due tomorrow and I don't even know the basics (all-nighter ahead!). I'm not looking for a walkthrough, I simply want your opinion on something. The assignment is as follows (you only need to skim over it!): ============= Gourmet Surprise (GS) is a small catering firm with five employees. During a typical weekend, GS caters fifteen events with twenty to fifty people each. The business has grown rapidly over the past year and the owner wants to install a new computer system for managing the ordering and buying process. GS has a set of ten standard menus. When potential customers call, the receptionist describes the menus to them. If the customer decides to book an event (dinner, lunch, picnic, finger food etc.), the receptionist records the customer information (e.g., name, address, phone number, etc.) and the information about the event (e.g., place, date, time, which one of the standard menus, total price) on a contract. The customer is then faxed a copy of the contract and must sign and return it along with a deposit (often a credit card or by check) before the event is officially booked. The remaining money is collected when the catering is delivered. Sometimes, the customer wants something special (e.g., birthday cake). In this case, the receptionist takes the information and gives it to the owner who determines the cost; the receptionist then calls the customer back with the price information. Sometimes the customer accepts the price, other times, the customer requests some changes that have to go back to the owner for a new cost estimate. Each week, the owner looks through the events scheduled for that weekend and orders the supplies (e.g., plates) and food (e.g., bread, chicken) needed to make them. The owner would like to use the system for marketing as well. It should be able to track how customers learned about GS, and identify repeat customers, so that GS can mail special offers to them. The owner also wants to track the events on which GS sent a contract, but the customer never signed the contract and actually booked a GS. Exercise: Create an activity diagram and a use case model (complete with a set of detail use case descriptions) for the above system. Produce an initial domain model (class diagram) based on these descriptions. Elaborate the use cases into sequence diagrams, and include any state diagrams necessary. Finally use the information from these dynamic models to expand the domain model into a full application model. ============= In your opinion, do you think this question is asking me to come up with a package for an online ordering system to replace the system described above, or to create UML diagrams that facilitate the existing telephone-based system?

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  • Good Email Notification Sending Service

    - by Philibert Perusse
    I need to send a few but important email notifications to individual users. For instance, when they register their software I send them a confirmation email. Right now, I am using 'sendmail' from my Perl CGI script to do the job. Most of my automated email are lost or marked as junk. Unfortunately, I am using shared hosting services and not a very good control over the SPF and SenderID DNS records. Even more bad, some other user of that shared server has been infected with some kind of SPAM-BOT and the IP is now blacklisted until further notice! Anyway I just don't want to deal with this kind of headache. I am looking for an online service that I will be able to subscribe to and pay something like 0.10$ per email I send with no monthly fees. I just need and API to be able to send the email from PHP or Perl code I will have to write. I have been looking around at all those "Email Sending Services" and they are all wrapped around creating campains and managing lists for bulk email marketing distribution and newsletters. But remember, I want to send an email notification to a "single" recipient. So far, I have look at MailChimp, SocketLabs, iContact, ConstantContact, StreamSend and so many others to no avail. I have seen one comment at Hackers News saying that MailChimp have an API for transactional e-mails (i.e. ad-hoc ones to welcome a user for example). So you're not just restricted to using them for bulk emails But I cannot find this in the API documentation supplied, maybe this was removed. Any suggestions out there. Here is a summary of my requirements: Allows ad hoc sending of email to a single recipient. Throughput may well be throttle I don't care, i am sending like 2-5 emails a day. API available in PHP or Perl to connect to that web service. Ideally I can send HTML formatted emails, otherwise I will live with text only. Solution not too expensive, between 0.01$ and 0.25$ per email would be acceptable. No recurring monthly fees.

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  • extract data from Plist to array and dictionary

    - by Boaz
    Hi I made a plist that looks like that: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList 1.0.dtd"> <plist version="1.0"> <array> <array> <dict> <key>Company</key> <string>xxx</string> <key>Title</key> <string>VP Marketing</string> <key>Name</key> <string>Alon ddfr</string> </dict> <dict> <key>Name</key> <string>Adam Ben Shushan</string> <key>Title</key> <string>CEO</string> <key>Company</key> <string>Shushan ltd.</string> </dict> </array> <array> <dict> <key>Company</key> <string>xxx</string> <key>Title</key> <string>CTO</string> <key>Name</key> <string>Boaz frf</string> </dict> </array> </array> </plist> Now I want to extract the data like that (all the 'A' for key "Name" to one section and all the 'B' "Name" to other one): NSString *plistpath = [[NSBundle mainBundle] pathForResource:@"PeopleData" ofType:@"plist"]; NSMutableArray *attendees = [[NSMutableArray alloc] initWithContentsOfFile:plistpath]; listOfPeople = [[NSMutableArray alloc] init];//Add items NSDictionary *indexADict = [NSDictionary dictionaryWithObject:[[attendees objectAtIndex:0] objectForKey:@"Name"] forKey:@"Profiles"]; NSDictionary *indexBDict = [NSDictionary dictionaryWithObject:[[attendees objectAtIndex:1] objectForKey:@"Name"] forKey:@"Profiles"]; [listOfPeople addObject:indexADict]; [listOfPeople addObject:indexBDict]; This in order to view them in sectioned tableView. I know that the problem is here: NSDictionary *indexADict = [NSDictionary dictionaryWithObject:[[attendees objectAtIndex:0] objectForKey:@"Name"] forKey:@"Profiles"]; But I just can't figure how to do it right. Thanks.

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  • EntityManagerFactory error on Websphere

    - by neverland
    I have a very weird problem. Have an application using Hibernate and spring.I have an entitymanger defined which uses a JNDI lookup .It looks something like this <bean id="entityManagerFactory" class="org.springframework.orm.jpa.LocalContainerEntityManagerFactoryBean"> <property name="dataSource" ref="dataSource" /> <property name="persistenceUnitName" value="ConfigAPPPersist" /> <property name="jpaVendorAdapter"> <bean class="org.springframework.orm.jpa.vendor.HibernateJpaVendorAdapter"> <property name="showSql" value="true" /> <property name="generateDdl" value="false" /> <property name="databasePlatform" value="org.hibernate.dialect.Oracle9Dialect" /> </bean> </property> </bean> <bean id="dataSource" class="org.springframework.jdbc.datasource.WebSphereDataSourceAdapter"> <property name="targetDataSource"> <bean class="org.springframework.jndi.JndiObjectFactoryBean"> <property name="jndiName" value="jdbc/pmp" /> </bean> </property> </bean> This application runs fine in DEV. But when we move to higher envs the team that deploys this application does it successfully initially but after a few restarts of the application the entitymanager starts giving this problem Caused by: javax.persistence.PersistenceException: [PersistenceUnit: ConfigAPPPersist] Unable to build EntityManagerFactory at org.hibernate.ejb.Ejb3Configuration.buildEntityManagerFactory(Ejb3Configuration.java:677) at org.hibernate.ejb.HibernatePersistence.createContainerEntityManagerFactory(HibernatePersistence.java:132) at org.springframework.orm.jpa.LocalContainerEntityManagerFactoryBean.createNativeEntityManagerFactory(LocalContainerEntityManagerFactoryBean.java:224) at org.springframework.orm.jpa.AbstractEntityManagerFactoryBean.afterPropertiesSet(AbstractEntityManagerFactoryBean.java:291) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1368) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1334) ... 32 more Caused by: org.hibernate.MappingException: **property mapping has wrong number of columns**: com.***.***.jpa.marketing.entity.MarketBrands.$performasure_j2eeInfo type: object Now you would say this is pretty obvious the entity MarketBrands is incorrect. But its not it maps to the table just fine. And the same code works on DEV. Also the jndi cannot be incorrect since it deploys and works fine initially but throws uo this error after a restart. This is weird and not very logical. But if someone has faced this or has any idea on what might be causing this Please!! help The persistence.xml for the persitence unit has very little <?xml version="1.0" encoding="UTF-8"?> <persistence xmlns="http://java.sun.com/xml/ns/persistence" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://java.sun.com/xml/ns/persistence http://java.sun.com/xml/ns/persistence/persistence_1_0.xsd" version="1.0"> <persistence-unit name="ConfigAPPPersist"> <!-- commented code --> </persistence-unit> </persistence>

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  • Armchair Linguists: 'code' vs. 'codes'--or why I write 'code' and my manager asks for 'codes'

    - by Ukko
    I wanted to tap into the collective wisdom here to see if I can get some insight into one of my pet peeves, people who thread "code" as a countable noun. Let me also preface this by saying that I am not talking about anyone who speaks english as a second language, this is a native phenomenon. For those of us who slept through grammar class there are two classes of nouns which basically refer to things that are countable and non-countable (sometimes referred to as count and noncount). For instance 'sand' is a non-count noun and 'apple' is count. You can talk about "two apples" but "two sands" does not parse. The bright students then would point out a word like "beer" where is looks like this is violated. Beer as a substance is certainly a non-count noun, but I can ask for "two beers" without offending the grammar police. The reason is that there are actually two words tied up in that one utterance, Definition #1 is a yummy golden substance and Definition #2 is a colloquial term for a container of said substance. #1 is non-count and #2 is countable. This gets to my problem with "codes" as a countable noun. In my mind the code that we programmers write is non-count, "I wrote some code today." When used in the plural like "Have you got the codes" I can only assume that you are asking if I have the cryptographically significant numbers for launching a missile or the like. Every time my peer in marketing asks about when we will have the new codes ready I have a vision of rooms of code breakers going over the latest Enigma coded message. I corrected the usage in all the documents I am asked to review, but then I noticed that our customer was also using the work "codes" when they meant "code". At this point I have realized that there is a significant sub-population that uses "codes" and they seem to be impervious to what I see as the dominant "correct" usage. This is the part I want some help on, has anyone else noticed this phenomenon? Do you know what group it is associated with, old Fortran programmer perhaps? Is it a regionalism? I have become quick to change my terms when I notice a customer's usage, but it would be nice to know if I am sending a proposal somewhere what style they expect. I would hate to get canned with a review of "Ha, these guy's must be morons they don't even know 'code' is plural!"

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  • Difference between Cloud and Virtualization

    - by Akash Kava
    Ops: This does not belong to ServerFault because it focuses on Programing Architecture. I have following questions regarding differences between Cloud and Virtualization.. How Cloud is different then Virtualization? Currently I tried to find out pricing of Rackspace, Amazone and all similar cloud providers, I found that our current 6 dedicated servers came cheaper then their pricing. So how one can claim cloud is cheaper? Is it cheaper only in comparison of normal hosting? We re organized our infrastructure in virtual environment to reduce or configuration overhead at time of failure, we did not have to rewrite any peice of code that is already written for earlier setup. So moving to virtualization does not require any re programming. But cloud is absoltely different and it will require entire reprogramming right? Is it really worth to recode when our current IT costs are 3-4 times lower then cloud hosting including raid backups and all sort of clustering for high availability? New programming architecture means new overheads of training staff, new methods of testing and new deployment schemes, does it justify over "on demand resource usage" words of cloud? We are having current development architecture with simple Server side ASP.NET WebServices with no local context and on client side Flex/Silverlight which offers pretty good REST architecture and its highly scalable. How does cloud differs from REST model of deployment? On storage, SQL Server or MySQL offers pretty good replication and high availibility then what is advantage in cloud? Data guarantee, one of our vendor hosting some other customer's app on cloud (one of most used), lost Entire Hard Disk (the virtual) and entire module in first 6 months. Second provider said its your duty to take backup, fine I agree, but no provider gives SLA for data guarantee, they give 99% uptime. However in most business apps, uptime is less important then data integrity. In our 10 years of dedicated hosting experience we had only one hard disk crash. This makes me little skeptical to go for cloud and loosing control over data. And I feel its just a big marketing buzz to sell virtulization in different form. Size of data, currently all providers charge very heavy for large data, if you are hosting only below 100GB cloud can be good alternative, but I think virtual servers and dedicated servers above 100GB to few TBs are still cheaper. Why would want to pay so high on cloud when there is no data guarentee as well as it doesnt say anything about redundancy. (I wish SO had something for spell check for Internet Explorer, sorry for wrong spellings in my post)

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  • A versioning workflow for multiple similar (but not identical) deployments

    - by rs77
    I'm currently employed at a small non-tech organisation and have been given the role of coding the organisations' website. While I have enjoyed the task and have learnt much with web dev I've encountered a few issues that I'm hoping someone will be able to help with me or at least point me in the right direction on. A little background: The site I work on has subdomains that each have their own separate WordPress installation on - as this has been the easiest "backend" admin panel for the type of user who will be responsible for updating content (etc). Within the organisation I work under the Marketing Manager (MM) and I code according to his style guide and wire frames. While we have been working with only one subdomain since the beginning of the year the project has been relatively simple and straightforward. However, lately the workflow is becoming a little more complicated as our original subdomain has been copied over to the other subdomains. Each of the new subdomains receives minor edits to their stylesheets (eg. different pictures for background, slightly different colours here and there, etc). The issue: At the moment managing all the different subdomains has been "bearable", but the straw that's braking the camel's back at the moment has been the slight reversions the MM has required now that the CEO has seen the final product. The problem I'm having with reversions in stylesheets is that the CEO will one week state that he likes change "X" and then as the MM and I continue to modify the site (to now "Z"), will another week state that he wants us to change "X" to "W" but keeping most of the changes made in "Y". What I'm looking for is something that allows for: tracking file changes reverting changes made (or reverting back to 'a' from 'e' but including changes 'b' & 'c') easily upload necessary files to their respective WP-theme installation Does anything out there come close to addressing these issues? If so, what? Thanks for any help! PS - I'm learning Git at the moment and it seems to do the "tracking file changes" quite nicely. Haven't learnt about the reverting changes bit yet, though. Maybe for my final point I'm thinking of creating a shell script to automatically upload the files to their folders. Does Git do this too though? Addendum (alexbbrown) I had a similar problem: I ran a custom version of mediawiki where I installed various extensions in the versioned core (with svn). Each of the extensions required an section in the confit file, but the confit file also needed local configuration for each of several deployments. I could have implemented it using includes, but they would not be versioned; and rebasing branches each time is a chore. +50 experience points for a good answer in git.

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  • Are there any CMS editors out there which users can populate locked down HTML templates with content

    - by Deep
    Hi there, We work in email marketing, creating HTML/TEXT emails for clients. In essence we design HTML email templates for our clients. Clients then post us content (via a form) to populate these templates before we send them out. Right now we do this manually, basically cutting and pasting the content from their submitted form into the relevant parts of the template, which is time consuming and particularly mind-numbing. What we're looking for (and have so far been unable to find) is a simple system which will allow us to capture this client content in a sort of WYSIWYG HTML format. Basically they populate a locked down version of the template, entering text where necessary, before submitting to us. This is our most basic requirement, and a friend of mine kindly demo'd a proof of concept here: http://advantageone.co.uk/mbe/ Note: If you click on a text area in the body of the template, an editor pop ups. Now what we are looking for a CMS editor out there which can be easily adapted to do the above and the following for our end clients? User login View previously submitted campaigns that they have created and edit these Create new - selecting from template (assigned to their user/client id), perhaps being able to add new rows to the template. And have these HTML templates locked down so they can only edit what they're allowed too (like in the demo above), and perhaps make some areas required. Perhaps have a simple workflow or approval built in Allow us to lock submitted campaigns after a point so they can't be further edited, and as administrators view all campaigns from all users Be so incredibly simple, with any extraneous functionality switched off Essentially an extremley simple stripped down CMS, but we use the outputted HTML for sending out as an email, rather than publishing onto the web. Now to the actual dilemma: we're looking for something really simple, and the above sounds like a CMS. But we haven't been able to find anything that already does, or can be easily adapted to do this. Everything is either too complex, or simple and inflexible. We're sure there must be something off the shelf available, rather than us coding something ourselves. But we've kind of got stuck. Does anyone know of a system, or could recommend a system that can do the above out of the box, or with a few days tweaking? Forgive me if this is a little disjointed, if I'm being incredibly dopey and there is something out there please let me know! Kind regards, Dp.

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  • Apache config that uses two document roots based on whether the requested resource exists in the first

    - by mattalexx
    Background I have a client site that consists of a CakePHP installation and a Magento installation: /web/example.com/ /web/example.com/app/ <== CakePHP /web/example.com/app/webroot/ <== DocumentRoot /web/example.com/app/webroot/store/ <== Magento /web/example.com/config/ <== Site-wide config /web/example.com/vendors/ <== Site-wide libraries The server runs Apache 2.2.3. The problem The whole company has FTP access and got used to clogging up the /web/example.com/, /web/example.com/app/webroot/, and /web/example.com/app/webroot/store/ directories with their own files. Sometimes these files need HTTP access and sometimes they don't. In any case, this mess makes my job harder when it comes to maintaining the site. Code merges, tarring the live code, etc, is very complicated and usually requires a bunch of filters. Abandoned solution At first, I thought I would set up a new subdomain on the same server, move all of their files there, and change their FTP chroot. But that wouldn't work for these reasons: Firstly, I have no idea (and neither do they remember) what marketing materials they've sent out that contain URLs to certain resources they've uploaded to the server, using the main domain, and also using abstract subdomains that use the main virtual host because it has ServerAlias *.example.com. So suddenly having them only use static.example.com isn't feasible. Secondly, The PHP scripts in their projects are potentially very non-portable. I want their files to stay in as similar an environment as they were built as I can. Also, I do not want to debug their code to make it portable. Half-baked solution After some thought, I decided to find a way to section off the actual website files into another directory that they would not touch. The company's uploaded files would stay where they were. This would ensure that I didn't break any of their projects that needed HTTP access. It would look something like this: /web/example.com/ <== A bunch of their files are in here /web/example.com/app/webroot/ <== 1st DocumentRoot; A bunch of their files are in here /web/example.com/app/webroot/store/ <== Some more are in here /web/example.com/site/ <== New dir; Contains only site files /web/example.com/site/app/ <== CakePHP /web/example.com/site/app/webroot/ <== 2nd DocumentRoot /web/example.com/site/app/webroot/store/ <== Magento /web/example.com/site/config/ <== Site-wide config /web/example.com/site/vendors/ <== Site-wide libraries After I made this change, I would not need to pay attention to anything except for the stuff within /web/example.com/site/ and my job would be a lot easier. I would be the only one changing stuff in there. So here's where the Apache magic would happen: I need an HTTP request to http://www.example.com/ to first use /web/example.com/app/webroot/ as the document root. If nothing is found (no miscellaneous uploaded company projects are found), try finding something within /web/example.com/site/app/webroot/. Another thing to keep in mind is, the site might have some problems if the $_SERVER['DOCUMENT_ROOT'] variable reads /web/example.com/app/webroot/ but the actual files are within /web/example.com/site/app/webroot/. It would be better if the DOCUMENT_ROOT environment variable could be /web/example.com/site/app/webroot/ for anything within the /web/example.com/site/app/webroot/ directory. Conclusion Is my half-baked solution possible with Apache 2.2.3? Is there a better way to solve this problem?

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  • Issue 15: The Benefits of Oracle Exastack

    - by rituchhibber
         SOLUTIONS FOCUS The Benefits of Oracle Exastack Paul ThompsonDirector, Alliances and Solutions Partner ProgramsOracle EMEA Alliances & Channels RESOURCES -- Oracle PartnerNetwork (OPN) Oracle Exastack Program Oracle Exastack Ready Oracle Exastack Optimized Oracle Exastack Labs and Enablement Resources Oracle Exastack Labs Video Tour SUBSCRIBE FEEDBACK PREVIOUS ISSUES Exastack is a revolutionary programme supporting Oracle independent software vendor partners across the entire Oracle technology stack. Oracle's core strategy is to engineer software and hardware together, and our ISV strategy is the same. At Oracle we design engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Oracle innovates and optimises performance at every layer of the stack to simplify business operations, drive down costs and accelerate business innovation. Our engineered systems are optimised to achieve enterprise performance levels that are unmatched in the industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bundles. Our strategy of delivering a single-vendor stack simplifies and reduces costs associated with purchasing, deploying, and supporting IT environments for our customers and partners. In parallel to this core engineered systems strategy, the Oracle Exastack Program enables our Oracle ISV partners to leverage a scalable, integrated infrastructure that delivers their applications tuned, tested and optimised for high-performance. Specifically, the Oracle Exastack Program helps ISVs run their solutions on the Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4 - integrated systems products in which the software and hardware are engineered to work together. These products provide OPN members with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Ready and Optimized Oracle Partners can now leverage our new Oracle Exastack Program to become Oracle Exastack Ready and Oracle Exastack Optimized. Partners can achieve Oracle Exastack Ready status through their support for Oracle Solaris, Oracle Linux, Oracle VM, Oracle Database, Oracle WebLogic Server, Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. By doing this, partners can demonstrate to their customers that their applications are available on the latest major releases of these products. The Oracle Exastack Ready programme helps customers readily differentiate Oracle partners from lesser software developers, and identify applications that support Oracle engineered systems. Achieving Oracle Exastack Optimized status demonstrates that an OPN member has proven itself against goals for performance and scalability on Oracle integrated systems. This status enables end customers to readily identify Oracle partners that have tested and tuned their solutions for optimum performance on an Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. These ISVs can display the Oracle Exadata Optimized, Oracle Exalogic Optimized or Oracle SPARC SuperCluster Optimized logos on websites and on all their collateral to show that they have tested and tuned their application for optimum performance. Deliver higher value to customers Oracle's investment in engineered systems enables ISV partners to deliver higher value to customer business processes. New innovations are enabled through extreme performance unachievable through traditional best-of-breed multi-vendor server/software approaches. Core product requirements can be launched faster, enabling ISVs to focus research and development investment on core competencies in order to bring value to market as quickly as possible. Through Exastack, partners no longer have to worry about the underlying product stack, which allows greater focus on the development of intellectual property above the stack. Partners are not burdened by platform issues and can concentrate simply on furthering their applications. The advantage to end customers is that partners can focus all efforts on business functionality, rather than bullet-proofing underlying technologies, and so will inevitably deliver application updates faster. Exastack provides ISVs with a number of flexible deployment options, such as on-premise or Cloud, while maintaining one single code base for applications regardless of customer deployment preference. Customers buying their solutions from Exastack ISVs can therefore be confident in deploying on their own networks, on private clouds or into a public cloud. The underlying platform will support all conceivable deployments, enabling a focus on the ISV's application itself that wouldn't be possible with other vendor partners. It stands to reason that Exastack accelerates time to value as well as lowering implementation costs all round. There is a big competitive advantage in partners being able to offer customers an optimised, pre-configured solution rather than an assortment of components and a suggested fit. Once a customer has decided to buy an Oracle Exastack Ready or Optimized partner solution, it will be up and running without any need for the customer to conduct testing of its own. Operational costs and complexity are also reduced, thanks to streamlined customer support through standardised configurations and pro-active monitoring. 'Engineered to Work Together' is a significant statement of Oracle strategy. It guarantees smoother deployment of a single vendor solution, clear ownership with no finger-pointing and the peace of mind of the Oracle Support Centre underpinning the entire product stack. Next steps Every OPN member with packaged applications must seriously consider taking steps to become Exastack Ready, or Exastack Optimized at the first opportunity. That first step down the track is to talk to an expert on the OPN Portal, at the Oracle Partner Business Center or to discuss the next steps with the closest Oracle account manager. Oracle Exastack lab environments and other technical enablement resources are available for OPN members wishing to further their knowledge of Oracle Exastack and qualify their applications for Oracle Exastack Optimized. New Boot Camps and Guided Learning Paths (GLPs), tailored specifically for ISVs, are available for Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle Linux, Oracle Solaris, Oracle Database, and Oracle WebLogic Server. More information about these GLPs and Boot Camps (including delivery dates and locations) are posted on the OPN Competency Center and corresponding OPN Knowledge Zones. Learn more about Oracle Exastack labs and ISV specific enablement resources. "Oracle Specialized partners are of course front-and-centre, with potential customers clearly directed to those partners and to Exadata Ready partners as a matter of priority." --More OpenWorld 2011 highlights for Oracle partners and customers Oracle Application Testing Suite 9.3 application testing solution for Web, SOA and Oracle Applications Oracle Application Express Release 4.1 improving the development of database-centric Web 2.0 applications and reports Oracle Unified Directory 11g helping customers manage the critical identity information that drives their business applications Oracle SOA Suite for healthcare integration Oracle Enterprise Pack for Eclipse 11g demonstrating continued commitment to the developer and open source communities Oracle Coherence 3.7.1, the latest release of the industry's leading distributed in-memory data grid Oracle Process Accelerators helping to simplify and accelerate time-to-value for customers' business process management initiatives Oracle's JD Edwards EnterpriseOne on the iPad meeting the increasingly mobile demands of today's workforces Oracle CRM On Demand Release 19 Innovation Pack introducing industry-leading hosted call centre and enterprise-marketing capabilities designed to drive further revenue and productivity while reducing costs and improving the customer experience Oracle's Primavera Portfolio Management 9 for businesses delivering on project portfolio goals with increased versatility, transparency and accuracy Oracle's PeopleSoft Human Capital Management (HCM) 9.1 On Demand Standard Edition helping customers manage their long-term investment in enterprise-wide business applications New versions of Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Investor Servicing for Financial Institutions, as well as Oracle Financial Services Enterprise Case Management, Oracle Financial Services Pricing Management, Oracle Financial Management Analytics and Oracle Tax Analytics Oracle Utilities Network Management System 1.11 offering new modelling and analysis features to improve distribution-grid management for electric utilities Oracle Communications Network Charging and Control 4.4 helping communications service providers (CSPs) offer their customers more flexible charging options Plus many, many more technology announcements, enhancements, momentum news and community updates -- Oracle OpenWorld 2012 A date has already been set for Oracle OpenWorld 2012. Held once again in San Francisco, exhibitors, partners, customers and Oracle people will gather from 30 September until 4 November to meet, network and learn together with the rest of the global Oracle community. Register now for Oracle OpenWorld 2012 and save $$$! We'll reward your early planning for Oracle OpenWorld 2012 with reduced rates. Super Saver deals are now available! -- Back to the welcome page

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  • 202 blog articles

    - by mprove
    All my blog articles under blogs.oracle.com since August 2005: 202 blog articles Apr 2012 blogs.oracle.com design patch Mar 2012 Interaction 12 - Critique Mar 2012 Typing. Clicking. Dancing. Feb 2012 Desktop Mobility in Hospitals with Oracle VDI /video Feb 2012 Interaction 12 in Dublin - Highlights of Day 3 Feb 2012 Interaction 12 in Dublin - Highlights of Day 2 Feb 2012 Interaction 12 in Dublin - Highlights of Day 1 Feb 2012 Shit Interaction Designers Say Feb 2012 Tips'n'Tricks for WebCenter #3: How to display custom page titles in Spaces Jan 2012 Tips'n'Tricks for WebCenter #2: How to create an Admin menu in Spaces and save a lot of time Jan 2012 Tips'n'Tricks for WebCenter #1: How to apply custom resources in Spaces Jan 2012 Merry XMas and a Happy 2012! Dec 2011 One Year Oracle SocialChat - The Movie Nov 2011 Frank Ludolph's Last Working Day Nov 2011 Hans Rosling at TED Oct 2011 200 Countries x 200 Years Oct 2011 Blog Aggregation for Desktop Virtualization Oct 2011 Oracle VDI at OOW 2011 Sep 2011 Design for Conversations & Conversations for Design Sep 2011 All Oracle UX Blogs Aug 2011 Farewell Loriot Aug 2011 Oracle VDI 3.3 Overview Aug 2011 Sutherland's Closing Remarks at HyperKult Aug 2011 Surface and Subface Aug 2011 Back to Childhood in UI Design Jul 2011 The Art of Engineering and The Engineering of Art Jul 2011 Oracle VDI Seminar - June-30 Jun 2011 SGD White Paper May 2011 TEDxHamburg Live Feed May 2011 Oracle VDI in 3 Minutes May 2011 Space Ship Earth 2011 May 2011 blog moving times Apr 2011 Frozen tag cloud Apr 2011 Oracle: Hardware Software Complete in 1953 Apr 2011 Interaction Design with Wireframes Apr 2011 A guide to closing down a project Feb 2011 Oracle VDI 3.2.2 Jan 2011 free VDI charts Jan 2011 Sun Founders Panel 2006 Dec 2010 Sutherland on Leadership Dec 2010 SocialChat: Efficiency of E20 Dec 2010 ALWAYS ON Desktop Virtualization Nov 2010 12,000 Desktops at JavaOne Nov 2010 SocialChat on Sharing Best Practices Oct 2010 Globe of Visitors Oct 2010 SocialChat about the Next Big Thing Oct 2010 Oracle VDI UX Story - Wireframes Oct 2010 What's a PC anyway? Oct 2010 SocialChat on Getting Things Done Oct 2010 SocialChat on Infoglut Oct 2010 IT Twenty Twenty Oct 2010 Desktop Virtualization Webcasts from OOW Oct 2010 Oracle VDI 3.2 Overview Sep 2010 Blog Usability Top 7 Sep 2010 100 and counting Aug 2010 Oracle'izing the VDI Blogs Aug 2010 SocialChat on Apple Aug 2010 SocialChat on Video Conferencing Aug 2010 Oracle VDI 3.2 - Features and Screenshots Aug 2010 SocialChat: Don't stop making waves Aug 2010 SocialChat: Giving Back to the Community Aug 2010 SocialChat on Learning in Meetings Aug 2010 iPAD's Natural User Interface Jul 2010 Last day for Sun Microsystems GmbH Jun 2010 SirValUse Celebration Snippets Jun 2010 10 years SirValUse - Happy Birthday! Jun 2010 Wim on Virtualization May 2010 New Home for Oracle VDI Apr 2010 Renaissance Slide Sorter Comments Apr 2010 Unboxing Sun Ray 3 Plus Apr 2010 Desktop Virtualisierung mit Sun VDI 3.1 Apr 2010 Blog Relaunch Mar 2010 Social Messaging Slides from CeBIT Mar 2010 Social Messaging Talk at CeBIT Feb 2010 Welcome Oracle Jan 2010 My last presentation at Sun Jan 2010 Ivan Sutherland on Leadership Jan 2010 Learning French with Sun VDI Jan 2010 Learning Danish with Sun Ray Jan 2010 VDI workshop in Nieuwegein Jan 2010 Happy New Year 2010 Jan 2010 On Creating Slides Dec 2009 Best VDI Ever Nov 2009 How to store the Big Bang Nov 2009 Social Enterprise Tools. Beipiel Sun. Nov 2009 Nov-19 Nov 2009 PDF and ODF links on your blog Nov 2009 Q&A on VDI and MySQL Cluster Nov 2009 Zürich next week: Swiss Intranet Summit 09 Nov 2009 Designing for a Sustainable World - World Usabiltiy Day, Nov-12 Nov 2009 How to export a desktop from VDI 3 Nov 2009 Virtualisation Roadshow in the UK Nov 2009 Project Wonderland at EDUCAUSE 09 Nov 2009 VDI Roadshow in Dublin, Nov-26, 2009 Nov 2009 Sun VDI at EDUCAUSE 09 Nov 2009 Sun VDI 3.1 Architecture and New Features Oct 2009 VDI 3.1 is Early-Access Sep 2009 Virtualization for MySQL on VMware Sep 2009 Silpion & 13. Stock Sommerparty Sep 2009 Sun Ray and VMware View 3.1.1 2009-08-31 New Set of Sun Ray Status Icons 2009-08-25 Virtualizing the VDI Core? 2009-08-23 World Usability Day Hamburg 2009 - CfP 2009-07-16 Rising Sun 2009-07-15 featuring twittermeme 2009-06-19 ISC09 Student Party on June-20 /Hamburg 2009-06-18 Before and behind the curtain of JavaOne 2009-06-09 20k desktops at JavaOne 2009-06-01 sweet microblogging 2009-05-25 VDI 3 - Why you need 3 VDI hosts and what you can do about that? 2009-05-21 IA Konferenz 2009 2009-05-20 Sun VDI 3 UX Story - Power of the Web 2009-05-06 Planet of Sun and Oracle User Experience Design 2009-04-22 Sun VDI 3 UX Story - User Research 2009-04-08 Sun VDI 3 UX Story - Concept Workshops 2009-04-06 Localized documentation for Sun Ray Connector for VMware View Manager 1.1 2009-04-03 Sun VDI 3 Press Release 2009-03-25 Sun VDI 3 launches today! 2009-03-25 Sun Ray Connector for VMware View Manager 1.1 Update 2009-03-11 desktop virtualization wiki relaunch 2009-03-06 VDI 3 at CeBIT hall 6, booth E36 2009-03-02 Keyboard layout problems with Sun Ray Connector for VMware VDM 2009-02-23 wikis.sun.com tips & tricks 2009-02-23 Sun VDI 3 is in Early Access 2009-02-09 VirtualCenter unable to decrypt passwords 2009-02-02 Sun & VMware Desktop Training 2009-01-30 VDI at next09? 2009-01-16 Sun VDI: How to use virtual machines with multiple network adapters 2009-01-07 Sun Ray and VMware View 2009-01-07 Hamburg World Usability Day 2008 - Webcasts 2009-01-06 Sun Ray Connector for VMware VDM slides 2008-12-15 mother of all demos 2008-12-08 Build your own Thumper 2008-12-03 Troubleshooting Sun Ray Connector for VMware VDM 2008-12-02 My Roller Tag Cloud 2008-11-28 Sun Ray Connector: SSL connection to VDM 2008-11-25 Setting up SSL and Sun Ray Connector for VMware VDM 2008-11-13 Inspiration for Today and Tomorrow 2008-10-23 Sun Ray Connector for VMware VDM released 2008-10-14 From Sketchpad to ILoveSketch 2008-10-09 Desktop Virtualization on Xing 2008-10-06 User Experience Forum on Xing 2008-10-06 Sun Ray Connector for VMware VDM certified 2008-09-17 Virtual Clouds over Las Vegas 2008-09-14 Bill Verplank sketches metaphors 2008-09-04 End of Early Access - Sun Ray Connector for VMware 2008-08-27 Early Access: Sun Ray Connector for VMware Virtual Desktop Manager 2008-08-12 Sun Virtual Desktop Connector - Insides on Recycling Part 2 2008-07-20 Sun Virtual Desktop Connector - Insides on Recycling Part 3 2008-07-20 Sun Virtual Desktop Connector - Insides on Recycling 2008-07-20 lost in wiki space 2008-07-07 Evolution of the Desktop 2008-06-17 Virtual Desktop Webcast 2008-06-16 Woodstock 2008-06-16 What's a Desktop PC anyway? 2008-06-09 Virtual-T-Box 2008-06-05 Virtualization Glossary 2008-05-06 Five User Experience Principles 2008-04-25 Virtualization News Feed 2008-04-21 Acetylcholinesterase - Second Season 2008-04-18 Acetylcholinesterase - End of Signal 2007-12-31 Produkt-Management ist... 2007-10-22 Usability Verbände, Verteiler und Netzwerke. 2007-10-02 The Meaning is the Message 2007-09-28 Visualization Methods 2007-09-10 Inhouse und Open Source Projekte – Usability verankern und Synergien nutzen 2007-09-03 Der Schwabe Darth Vader entdeckt das Virale Marketing 2007-08-29 Dick Hardt 3.0 on Identity 2.0 2007-08-27 quality of written text depends on the tool 2007-07-27 podcasts for reboot9 2007-06-04 It is the user's itch that need to be scratched 2007-05-25 A duel at reboot9 2007-05-14 Taxonomien und Folksonomien - Tagging als neues HCI-Element 2007-05-10 Dueling Interaction Models of Personal-Computing and Web-Computing 2007-03-01 22.März: Weizenbaum. Rebel at Work. /Filmpremiere Hamburg 2007-02-25 Bruce Sterling at UbiComp 2006 /webcast 2006-11-12 FSOSS 2006 /webcasts 2006-11-10 Highway 101 2006-11-09 User Experience Roundtable Hamburg: EuroGEL 2006 2006-11-08 Douglas Adams' Hyperland (BBC 1990) 2006-10-08 Taxonomien und Folksonomien – Tagging als neues HCI-Element 2006-09-13 Usability im Unternehmen 2006-09-13 Doug does HyperScope 2006-08-26 TED Talks and TechTalks 2006-08-21 Kai Krause über seine Freundschaft zu Douglas Adams 2006-07-20 Rebel At Work: Film Portrait on Weizenbaum 2006-07-04 Gabriele Fischer, mp3 2006-06-07 Dick Hardt at ETech 06 2006-06-05 Weinberger: From Control to Conversation 2006-04-16 Eye Tracking at User Experience Roundtable Hamburg 2006-04-14 dropping knowledge 2006-04-09 GEL 2005 2006-03-13 slide photos of reboot7 2006-03-04 Dick Hardt on Identity 2.0 2006-02-28 User Experience Newsletter #13: Versioning 2006-02-03 Ester Dyson on Choice and Happyness 2006-02-02 Requirements-Engineering im Spannungsfeld von Individual- und Produktsoftware 2006-01-15 User Experience Newsletter #12: Intuition Quiz 2005-11-30 User Experience und Requirements-Engineering für Software-Projekte 2005-10-31 Ivan Sutherland on "Research and Fun" 2005-10-18 Ars Electronica / Mensch und Computer 2005 2005-09-14 60 Jahre nach Memex: Über die Unvereinbarkeit von Desktop- und Web-Paradigma 2005-08-31 reboot 7 2005-06-30

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  • Company Review: Google Products

    Google, Inc offers an array of products and services to all of its end-users. However their search capabilities are the foundation for Google’s current success and their primary business focus. Currently, Google offers over twenty different search applications that allow users to search the internet for books, maps, videos, images, products and much more. Their product decisions have allowed users demands to be met while focusing on the free based model. This allows users to access Google data free of charge and indirectly gives Google a strong competitive advantage of other competitors along with the accuracy of the search results. According to Google, Inc, they offer the following types of searching capabilities: Alerts Get email updates on the topics of your choice Blog Search Find blogs on your favorite topics  Books Search the full text of books  Custom Search Create a customized search experience for your community  Desktop Search and personalize your computer  Dictionary Search for definitions of words and phrases Directory Search the web, organized by topic or category Earth Explore the world from your computer Finance Business info, news and interactive charts GOOG-411 Find and connect for free with businesses from your phone  Images Search for images on the web Maps View maps and directions News Search thousands of news stories Patent Search Search the full text of US Patents Product Search Search for stuff to buy Scholar Search scholarly papers Toolbar Add a search box to your browser Trends Explore past and present search trends Videos Search for videos on the web Web Search Search billions of web pages Web Search Features Find movies, music, stocks, books and more mapping Google’s free based business model is only one way it differentiates itself from its competition. There is also a strong focus on the accuracy of search results and the speed in which they are returned to the end-user. Quality function deployment (QFD) is a structured method used to help connect user needs to the design features of a project proposed to address those needs. This method is particularly useful in accounting for needs that are not easily articulated or precisely defined according to the U. S. Department of Transportation Federal Highway Administration. Due to the fact that QFD is so customer driven Google is always in a constant state of change in attempt to reengineer its search algorithms, and other dependant systems so that end-users requirements are constantly being met. Value engineering is a key example of this, Google is constantly trying to improve all aspects of its products, improve system maintainability, and system interoperability. Bridgefield Group defines value engineering as an organized methodology that identifies and selects the lowest lifecycle cost options in design, materials and processes that achieves the desired level of performance, reliability and customer satisfaction. In addition, it seeks to remove unnecessary costs in the above areas and is often a joint effort with cross-functional internal teams and relevant suppliers. Common issues that appear when developing large scale systems like Google’s search applications include modular design of a product and/or service and providing accurate value analysis. A design approach that adheres to four fundamental tenets of cohesiveness, encapsulation, self-containment, and high binding to design a system component as an independently operable unit subject to change is how the Open System Joint Task Force defines modular design. More specifically M. S. Schmaltz defines modular software design as having a large collection of statements strung together in one partition of in-line code; we segment or divide the statements into logical groups called modules. Each module performs one or two tasks, and then passes control to another module. By breaking up the code into "bite-sized chunks", so to speak, we are able to better control the flow of data and control. This is especially true in large software systems. Value analysis is a process to evaluate products and services based on effectiveness, safety, and cost. Value analysis involves assessing the quality as well as the cost of a product or service as defined by the Healthcare Financial Management Association.  “Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want.” (MIT,2010) Google, Inc encourages an open environment between all employees, also known as Googlers. This is reinforced by a cross-section team or cross-functional teams comprised from multiple departments assigned to every project so that every department like marketing, finance, and quality assurance has input on every project. In addition, Google is known for their openness to new ideas regardless of the status or seniority of an employee. In fact, Google allows for 20% of an employee’s time can be devoted to developing new ideas and/or pet projects. HumTech.com defines a cross-functional team as a collection of people with varied levels of skills and experience brought together to accomplish a task. As the name implies, Cross-Functional Team members come from different organizational units. Cross-Functional Teams may be permanent or ad hoc. Google’s search application product strategy primarily focuses on mass customization. This is allows Google to create a base search application and allows results to be returned to the end-users quickly based on specific parameters and search settings. In addition, they also store the data that is returned in case other desire the same results based on other end-users supplying the same customized settings. This allows Google to appear to render search results in virtually real-time to the user while allowing for complete customization of the searching criteria. Greg Vogl, a professor at Uganda Martyrs University, defines mass customization as when a business gives its customers the opportunity to tailor its products or services to the customer's specifications. The IT staff at Google play a key role in ensuring that the search application’s product strategy is maintained simply because the IT staff designs, develops, and maintains all of their proprietary applications. In fact, they also maintain all network infrastructure to ensure that it is available to all end-users. References: http://www.google.com/intl/en/options/ http://ops.fhwa.dot.gov/freight/publications/ftat_user_guide/sec5.htm http://www.bridgefieldgroup.com/bridgefieldgroup/glos9.htm#V http://www.acq.osd.mil/osjtf/termsdef.html http://www.cise.ufl.edu/~mssz/Pascal-CGS2462/prog-dsn.html http://www.hfma.org/publications/business_caring_newsletter/exclusives/Supply+and+Inventory+Terms+Defined.htm http://mitsloan.mit.edu/omg/om-definition.php http://www.humtech.com/opm/grtl/ols/ols3.cfm http://www.gregvogl.net/courses/mis1/glossary.htm

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  • SQL SERVER – Guest Post – Architecting Data Warehouse – Niraj Bhatt

    - by pinaldave
    Niraj Bhatt works as an Enterprise Architect for a Fortune 500 company and has an innate passion for building / studying software systems. He is a top rated speaker at various technical forums including Tech·Ed, MCT Summit, Developer Summit, and Virtual Tech Days, among others. Having run a successful startup for four years Niraj enjoys working on – IT innovations that can impact an enterprise bottom line, streamlining IT budgets through IT consolidation, architecture and integration of systems, performance tuning, and review of enterprise applications. He has received Microsoft MVP award for ASP.NET, Connected Systems and most recently on Windows Azure. When he is away from his laptop, you will find him taking deep dives in automobiles, pottery, rafting, photography, cooking and financial statements though not necessarily in that order. He is also a manager/speaker at BDOTNET, Asia’s largest .NET user group. Here is the guest post by Niraj Bhatt. As data in your applications grows it’s the database that usually becomes a bottleneck. It’s hard to scale a relational DB and the preferred approach for large scale applications is to create separate databases for writes and reads. These databases are referred as transactional database and reporting database. Though there are tools / techniques which can allow you to create snapshot of your transactional database for reporting purpose, sometimes they don’t quite fit the reporting requirements of an enterprise. These requirements typically are data analytics, effective schema (for an Information worker to self-service herself), historical data, better performance (flat data, no joins) etc. This is where a need for data warehouse or an OLAP system arises. A Key point to remember is a data warehouse is mostly a relational database. It’s built on top of same concepts like Tables, Rows, Columns, Primary keys, Foreign Keys, etc. Before we talk about how data warehouses are typically structured let’s understand key components that can create a data flow between OLTP systems and OLAP systems. There are 3 major areas to it: a) OLTP system should be capable of tracking its changes as all these changes should go back to data warehouse for historical recording. For e.g. if an OLTP transaction moves a customer from silver to gold category, OLTP system needs to ensure that this change is tracked and send to data warehouse for reporting purpose. A report in context could be how many customers divided by geographies moved from sliver to gold category. In data warehouse terminology this process is called Change Data Capture. There are quite a few systems that leverage database triggers to move these changes to corresponding tracking tables. There are also out of box features provided by some databases e.g. SQL Server 2008 offers Change Data Capture and Change Tracking for addressing such requirements. b) After we make the OLTP system capable of tracking its changes we need to provision a batch process that can run periodically and takes these changes from OLTP system and dump them into data warehouse. There are many tools out there that can help you fill this gap – SQL Server Integration Services happens to be one of them. c) So we have an OLTP system that knows how to track its changes, we have jobs that run periodically to move these changes to warehouse. The question though remains is how warehouse will record these changes? This structural change in data warehouse arena is often covered under something called Slowly Changing Dimension (SCD). While we will talk about dimensions in a while, SCD can be applied to pure relational tables too. SCD enables a database structure to capture historical data. This would create multiple records for a given entity in relational database and data warehouses prefer having their own primary key, often known as surrogate key. As I mentioned a data warehouse is just a relational database but industry often attributes a specific schema style to data warehouses. These styles are Star Schema or Snowflake Schema. The motivation behind these styles is to create a flat database structure (as opposed to normalized one), which is easy to understand / use, easy to query and easy to slice / dice. Star schema is a database structure made up of dimensions and facts. Facts are generally the numbers (sales, quantity, etc.) that you want to slice and dice. Fact tables have these numbers and have references (foreign keys) to set of tables that provide context around those facts. E.g. if you have recorded 10,000 USD as sales that number would go in a sales fact table and could have foreign keys attached to it that refers to the sales agent responsible for sale and to time table which contains the dates between which that sale was made. These agent and time tables are called dimensions which provide context to the numbers stored in fact tables. This schema structure of fact being at center surrounded by dimensions is called Star schema. A similar structure with difference of dimension tables being normalized is called a Snowflake schema. This relational structure of facts and dimensions serves as an input for another analysis structure called Cube. Though physically Cube is a special structure supported by commercial databases like SQL Server Analysis Services, logically it’s a multidimensional structure where dimensions define the sides of cube and facts define the content. Facts are often called as Measures inside a cube. Dimensions often tend to form a hierarchy. E.g. Product may be broken into categories and categories in turn to individual items. Category and Items are often referred as Levels and their constituents as Members with their overall structure called as Hierarchy. Measures are rolled up as per dimensional hierarchy. These rolled up measures are called Aggregates. Now this may seem like an overwhelming vocabulary to deal with but don’t worry it will sink in as you start working with Cubes and others. Let’s see few other terms that we would run into while talking about data warehouses. ODS or an Operational Data Store is a frequently misused term. There would be few users in your organization that want to report on most current data and can’t afford to miss a single transaction for their report. Then there is another set of users that typically don’t care how current the data is. Mostly senior level executives who are interesting in trending, mining, forecasting, strategizing, etc. don’t care for that one specific transaction. This is where an ODS can come in handy. ODS can use the same star schema and the OLAP cubes we saw earlier. The only difference is that the data inside an ODS would be short lived, i.e. for few months and ODS would sync with OLTP system every few minutes. Data warehouse can periodically sync with ODS either daily or weekly depending on business drivers. Data marts are another frequently talked about topic in data warehousing. They are subject-specific data warehouse. Data warehouses that try to span over an enterprise are normally too big to scope, build, manage, track, etc. Hence they are often scaled down to something called Data mart that supports a specific segment of business like sales, marketing, or support. Data marts too, are often designed using star schema model discussed earlier. Industry is divided when it comes to use of data marts. Some experts prefer having data marts along with a central data warehouse. Data warehouse here acts as information staging and distribution hub with spokes being data marts connected via data feeds serving summarized data. Others eliminate the need for a centralized data warehouse citing that most users want to report on detailed data. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Business Intelligence, Data Warehousing, Database, Pinal Dave, PostADay, Readers Contribution, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Improving the Industry’s Best Cloud Project Portfolio Management (PPM) Solution – New Release of Instantis EnterpriseTrack

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Yasser Mahmud, Vice President of Product Strategy & Industry Marketing, Oracle Primavera We know that in today’s rapidly changing world, organizations and leaders must adapt to fierce competition, business climate change and customers consistently demanding more for less. And project portfolio management (PPM) initiatives are a key component to help organizations thrive and stand out among competitors. That’s why I’m excited to announce Instantis EnterpriseTrack 8.5. Since Oracle’s acquisition of Instantis late last year, we’ve been busy working to enhance the leading cloud PPM solution. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Here’s what’s new: Perform more precise resource planning and management  Gain more precise capacity visibility for resource planning and project execution with resource calendars that capture vacation, LOA and part-time resource availability Ensure compliance and governance processes  with activity labor cost capitalization Improve project labor cost estimation, tracking and administration with variable resource rates Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Optimize Project Demand Management And Execution Enhance productivity and analysis with project request flexible staffing plan and simplified finance estimation Improve project status communication and execution with estimated time to complete (ETC) in timesheets and projects Achieve audit compliance and governance with field change history for key project and project request fields Enforce proper financial accounting processes with the new strict finance lock/close period option Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Improve Reporting and the User Experience Enhance user productivity and analysis with improved listing pages Improve program reporting with new program filters in listing pages and reports Run large data volume user defined Excel reports with MS Excel 2010 support Accelerate user productivity and satisfaction with an improved user interface for project issues, risks, and scope changes Enjoy faster system response and improved user experience with  optimized listing pages, resource planning, and application cache Deliver user self-service training on demand with UPK support And if that wasn’t enough, we’ve also made additional improvements to timesheets, field change history and finance lock/close period. Learn more about Instantis EnterpriseTrack 8.5.

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  • Let’s Get Social

    - by Kristin Rose
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} You can try to run from it like a bad Facebook picture but you can’t hide. Social media as we know it is quickly taking over our lives and is not going away any time soon. Though attempting to reach as many Twitter followers as Lady Gaga is daunting, learning how to leverage social media to meet your customer’s needs is not. For Oracle, this means interacting directly with our partners through our many social media outlets, and refraining from posting a mindless status on the pastrami on rye we ate for lunch today… though it was delicious. The “correct” way to go about social media is going to mean something different to each company. For example, sending a customer more than one friend request a day may not be the best way to get their attention, but using social media as a two-way marketing channel is. Oracle’s Partner Business Center’s (PBC) twitter handle was recently mentioned by Elateral as the “ideal way to engage with your market and use social media in the channel”. Why you ask? Because the PBC has two named social media leads manning the Twitter feed at all times, helping partners get the information and answers they need more quickly than a Justin Bieber video gone viral. So whether you want to post a video of your favorite customer attempting the Marshmallow challenge or tweet like there’s no tomorrow, be sure to follow @OraclePartnerBiz today, and see how they can help you achieve your next partner milestone with Oracle. Happy Socializing, The OPN Communications Team v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Windows Azure Myths

    - by BuckWoody
    Windows Azure is part of the Microsoft "stack" - the suite of software and services we offer. Because we have so many products in almost every part of technology, it's hard to know everything about all parts of what we do - even for those of us who work here. So it's no surprise that some folks are not as familiar with Windows and SQL Azure as they are, say Windows Server or XBox. As I chat with folks about a solution for a business or organization need, I put Windows Azure into the mix. I always start off with "What do you already know about Windows Azure?" so that I don't bore folks with information they already have. I some cases they've checked out the product ahead of time and have specific questions, in others they aren't as familiar, and in still others there is a fair amount of mis-information. Sometimes that's because of a marketing failure, sometimes it's hearsay, and somtetimes it's active misinformation. I thought I might lay out a few of these misconceptions. As always - do your fact-checking! Never take anyone's word alone (including mine) as gospel. Make sure you educate yourself on your options. Your company or your clients depend on you to have the right information on IT, so make sure you live up to that. Myth 1: Nobody uses Windows Azure It's true that we don't give out numbers on the amount of clients on Windows and SQL Azure. But lots of folks are here - companies you may have heard of like Boeing, NASA, Fujitsu, The City of London, Nuedesic, and many others. I deal with firms small and large that use Windows Azure for mission-critical applications, sometimes totally on Windows and/or SQL Azure, sometimes in conjunction with an on-premises system, sometimes for only a specific component in Windows Azure like storage. The interesting thing is that many sites you visit have a Windows Azure component, or are running on Windows Azure. They just don't announce it. Just like the other cloud providers, the companies have asked to be completely branded themselves - they don't want you to be aware or care that they are on Windows Azure. Sometimes that's for security, other times it's for different reasons. It's just like the web sites you visit. For the most part, they don't advertise which OS or Web Server they use. It really just shouldn't matter. The point is that they just use what works to solve a given problem. Check out a few public case studies here: https://www.windowsazure.com/en-us/home/case-studies/ Myth 2: It's only for Microsoft stuff - can't use Open Source This is the one I face the most, and am the most dismayed by. We work just fine with many open source products, including Java, NodeJS, PHP, Ruby, Python, Hadoop, and many other languages and applications. You can quickly deploy a Wordpress, Umbraco and other "kits". We have software development kits (SDK's) for iPhones, iPads, Android, Windows phones and more. We have an SDK to work with FaceBook and other social networks. In short, we play well with others. More on the languages and runtimes we support here: https://www.windowsazure.com/en-us/develop/overview/ More on the SDK's here: http://www.wadewegner.com/2011/05/windows-azure-toolkit-for-ios/, http://www.wadewegner.com/2011/08/windows-azure-toolkits-for-devices-now-with-android/, http://azuretoolkit.codeplex.com/ Myth 3: Microsoft expects me to switch everything to "the cloud" No, we don't. That would be disasterous, unless the only things you run in your company uses works perfectly in Azure. Use Windows Azure  - or any cloud for that matter - where it works. Whenever I talk to companies, I focus on two things: Something that is broken and needs to be re-architected Something you want to do that is new If something is broken, and you need new tools to scale, extend, add capacity dynamically and so on, then you can consider using Windows or SQL Azure. It can help solve problems that you have, or it may include a component you don't want to write or architect yourself. Sometimes you want to do something new, like extend your company's offerings to mobile phones, to the web, or to a social network. More info on where it works here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Myth 4: I have to write code to use Windows and SQL Azure If Windows Azure is a PaaS - a Platform as a Service - then don't you have to write code to use it? Nope. Windows and SQL Azure are made up of various components. Some of those components allow you to write and deploy code (like Compute) and others don't. We have lots of customers using Windows Azure storage as a backup, to securely share files instead of using DropBox, to distribute videos or code or firmware, and more. Others use our High Performance Computing (HPC) offering to rent a supercomputer when they need one. You can even throw workloads at that using Excel! In addition there are lots of other components in Windows Azure you can use, from the Windows Azure Media Services to others. More here: https://www.windowsazure.com/en-us/home/scenarios/saas/ Myth 5: Windows Azure is just another form of "vendor lock-in" Windows Azure uses .NET, OSS languages and standard interfaces for the code. Sure, you're not going to take the code line-for-line and run it on a mainframe, but it's standard code that you write, and can port to something else. And the data is yours - you can bring it back whever you want. It's either in text or binary form, that you have complete control over. There are no licenses - you can "pay as you go", and when you're done, you can leave the service and take all your code, data and IP with you.   So go out there, read up, try it. Use it where it works. And don't believe everything you hear - sometimes the Internet doesn't get it all correct. :)

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  • Rockmelt, the technology adoption model, and Facebook's spare internet

    - by Roger Hart
    Regardless of how good it is, you'd have to have a heart of stone not to make snide remarks about Rockmelt. After all, on the surface it looks a lot like some people spent two years building a browser instead of just bashing out a Chrome extension over a wet weekend. It probably does some more stuff. I don't know for sure because artificial scarcity is cool, apparently, so the "invitation" is still in the post*. I may in fact never know for sure, because I'm not wild about Facebook sign-in as a prerequisite for anything. From the video, and some initial reviews, my early reaction was: I have a browser, I have a Twitter client; what on earth is this for? The answer, of course, is "not me". Rockmelt is, in a way, quite audacious. Oh, sure, on launch day it's Bay Area bar-chat for the kids with no lenses in their retro specs and trousers that give you deep-vein thrombosis, but it's not really about them. Likewise,  Facebook just launched Google Wave, or something. And all the tech snobbery and scorn packed into describing it that way is irrelevant next to what they're doing with their platform. Here's something I drew in MS Paint** because I don't want to get sued: (see: The technology adoption lifecycle) A while ago in the Guardian, John Lanchester dusted off the idiom that "technology is stuff that doesn't work yet". The rest of the article would be quite interesting if it wasn't largely about MySpace, and he's sort of got a point. If you bolt on the sentiment that risk-averse businessmen like things that work, you've got the essence of Crossing the Chasm. Products for the mainstream market don't look much like technology. Think for  a second about early (1980s ish) hi-fi systems, with all the knobs and fiddly bits, their ostentatious technophile aesthetic. Then consider their sleeker and less (or at least less conspicuously) functional successors in the 1990s. The theory goes that innovators and early adopters like technology, it's a hobby in itself. The rest of the humans seem to like magic boxes with very few buttons that make stuff happen and never trouble them about why. Personally, I consider Apple's maddening insistence that iTunes is an acceptable way to move files around to be more or less morally unacceptable. Most people couldn't care less. Hence Rockmelt, and hence Facebook's continued growth. Rockmelt looks pointless to me, because I aggregate my social gubbins with Digsby, or use TweetDeck. But my use case is different and so are my enthusiasms. If I want to share photos, I'll use Flickr - but Facebook has photo sharing. If I want a short broadcast message, I'll use Twitter - Facebook has status updates. If I want to sell something with relatively little hassle, there's eBay - or Facebook marketplace. YouTube - check, FB Video. Email - messaging. Calendaring apps, yeah there are loads, or FB Events. What if I want to host a simple web page? Sure, they've got pages. Also Notes for blogging, and more games than I can count. This stuff is right there, where millions and millions of users are already, and for what they need it just works. It's not about me, because I'm not in the big juicy area under the curve. It's what 1990s portal sites could never have dreamed of achieving. Facebook is AOL on speed, crack, and some designer drugs it had specially imported from the future. It's a n00b-friendly gateway to the internet that just happens to serve up all the things you want to do online, right where you are. Oh, and everybody else is there too. The price of having all this and the social graph too is that you have all of this, and the social graph too. But plenty of folks have more incisive things to say than me about the whole privacy shebang, and it's not really what I'm talking about. Facebook is maintaining a vast, and fairly fully-featured training-wheels internet. And it makes up a large proportion of the online experience for a lot of people***. It's the entire web (2.0?) experience for the early and late majority. And sure, no individual bit of it is quite as slick or as fully-realised as something like Flickr (which wows me a bit every time I use it. Those guys are good at the web), but it doesn't have to be. It has to be unobtrusively good enough for the regular humans. It has to not feel like technology. This is what Rockmelt sort of is. You're online, you want something nebulously social, and you don't want to faff about with, say, Twitter clients. Wow! There it is on a really distracting sidebar, right in your browser. No effort! Yeah - fish nor fowl, much? It might work, I guess. There may be a demographic who want their social web experience more simply than tech tinkering, and who aren't just getting it from Facebook (or, for that matter, mobile devices). But I'd be surprised. Rockmelt feels like an attempt to grab a slice of Facebook-style "Look! It's right here, where you already are!", but it's still asking the mature market to install a new browser. Presumably this is where that Facebook sign-in predicate comes in handy, though it'll take some potent awareness marketing to make it fly. Meanwhile, Facebook quietly has the entire rest of the internet as a product management resource, and can continue to give most of the people most of what they want. Something that has not gone un-noticed in its potential to look a little sinister. But heck, they might even make Google Wave popular.     *This was true last week when I drafted this post. I got an invite subsequently, hence the screenshot. **MS Paint is no fun any more. It's actually good in Windows 7. Farewell ironically-shonky diagrams. *** It's also behind a single sign-in, lending a veneer of confidence, and partially solving the problem of usernames being crummy unique identifiers. I'll be blogging about that at some point.

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  • Building KPIs to monitor your business Its not really about the Technology

    When I have discussions with people about Business Intelligence, one of the questions the inevitably come up is about building KPIs and how to accomplish that. From a technical level the concept of a KPI is very simple, almost too simple in that it is like the tip of an iceberg floating above the water. The key to that iceberg is not really the tip, but the mass of the iceberg that is hidden beneath the surface upon which the tip sits. The analogy of the iceberg is not meant to indicate that the foundation of the KPI is overly difficult or complex. The disparity in size in meant to indicate that the larger thing that needs to be defined is not the technical tip, but the underlying business definition of what the KPI means. From a technical perspective the KPI consists of primarily the following items: Actual Value This is the actual value data point that is being measured. An example would be something like the amount of sales. Target Value This is the target goal for the KPI. This is a number that can be measured against Actual Value. An example would be $10,000 in monthly sales. Target Indicator Range This is the definition of ranges that define what type of indicator the user will see comparing the Actual Value to the Target Value. Most often this is defined by stoplight, but can be any indicator that is going to show a status in a quick fashion to the user. Typically this would be something like: Red Light = Actual Value more than 5% below target; Yellow Light = Within 5% of target either direction; Green Light = More than 5% higher than Target Value Status\Trend Indicator This is an optional attribute of a KPI that is typically used to show some kind of trend. The vast majority of these indicators are used to show some type of progress against a previous period. As an example, the status indicator might be used to show how the monthly sales compare to last month. With this type of indicator there needs to be not only a definition of what the ranges are for your status indictor, but then also what value the number needs to be compared against. So now we have an idea of what data points a KPI consists of from a technical perspective lets talk a bit about tools. As you can see technically there is not a whole lot to them and the choice of technology is not as important as the definition of the KPIs, which we will get to in a minute. There are many different types of tools in the Microsoft BI stack that you can use to expose your KPI to the business. These include Performance Point, SharePoint, Excel, and SQL Reporting Services. There are pluses and minuses to each technology and the right technology is based a lot on your goals and how you want to deliver the information to the users. Additionally, there are other non-Microsoft tools that can be used to expose KPI indicators to your business users. Regardless of the technology used as your front end, the heavy lifting of KPI is in the business definition of the values and benchmarks for that KPI. The discussion about KPIs is very dependent on the history of an organization and how much they are exposed to the attributes of a KPI. Often times when discussing KPIs with a business contact who has not been exposed to KPIs the discussion tends to also be a session educating the business user about what a KPI is and what goes into the definition of a KPI. The majority of times the business user has an idea of what their actual values are and they have been tracking those numbers for some time, generally in Excel and all manually. So they will know the amount of sales last month along with sales two years ago in the same month. Where the conversation tends to get stuck is when you start discussing what the target value should be. The actual value is answering the What and How much questions. When you are talking about the Target values you are asking the question Is this number good or bad. Typically, the user will know whether or not the value is good or bad, but most of the time they are not able to quantify what is good or bad. Their response is usually something like I just know. Because they have been watching the sales quantity for years now, they can tell you that a 5% decrease in sales this month might actually be a good thing, maybe because the salespeople are all waiting until next month when the new versions come out. It can sometimes be very hard to break the business people of this habit. One of the fears generally is that the status indicator is not subjective. Thus, in the scenario above, the business user is going to be fearful that their boss, just looking at a negative red indicator, is going to haul them out to the woodshed for a bad month. But, on the flip side, if all you are displaying is the amount of sales, only a person with knowledge of last month sales and the target amount for this month would have any idea if $10,000 in sales is good or not. Here is where a key point about KPIs needs to be communicated to both the business user and any user who might be viewing the results of that KPI. The KPI is just one tool that is used to report on business performance. The KPI is meant as a quick indicator of one business statistic. It is not meant to tell the entire story. It does not answer the question Why. Its primary purpose is to objectively and quickly expose an area of the business that might warrant more review. There is always going to be the need to do further analysis on any potential negative or neutral KPI. So, hopefully, once you have convinced your business user to come up with some target numbers and ranges for status indicators, you then need to take the next step and help them answer the Why question. The main question here to ask is, Okay, you see the indicator and you need to discover why the number is what is, where do you go?. The answer is usually a combination of sources. A sales manager might have some of the following items at their disposal (Marketing report showing a decrease in the promotional discounts for the month, Pricing Report showing the reduction of prices of older models, an Inventory Report showing the discontinuation of a particular product line, or a memo showing the ending of a large affiliate partnership. The answers to the question Why are never as simple as a single indicator value. Bring able to quickly get to this information is all about designing how a user accesses the KPIs and then also how easily they can get to the additional information they need. This is where a Dashboard mentality can come in handy. For example, the business user can have a dashboard that shows their KPIs, but also has links to some of the common reports that they run regarding Sales Data. The users boss may have the same KPIs on their dashboard, but instead of links to individual reports they are going to have a link to a status report that was created by the user that pulls together all the data about the KPI in a summary format the users boss can review. So some of the key things to think about when building or evaluating KPIs for your organization: Technology should not be the driving factor KPIs are of little value without some indicator for whether a value is good, bad or neutral. KPIs only give an answer to the Is this number good\bad? question Make sure the ability to drill into the Why of a KPI is close at hand and relevant to the user who is viewing the KPI. The KPI is a key business tool when defined properly to help monitor business performance across the enterprise in an objective and consistent manner. At times it might feel like the process of defining the business aspects of a KPI can sometimes be arduous, the payoff in the end can far outweigh the costs. Some of the benefits of going through this process are a better understanding of the key metrics for an organization and the measure of those metrics and a consistent snapshot of business performance that can be utilized across the organization. And I think that these are benefits to any organization regardless of the technology or the implementation.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • And What's Your Brand Worth? ...anything?

    - by [email protected]
    100 Best Global Brands from Business Week Story: The Great Trust Offensive Slide Show: Top Brands 2009 Methodology: Picking the Winners The recession has presented marketing executives around the world with the toughest test of their careers. Some brands have prospered amid the hard times--or at least held their own. Others have slipped a surprising number of places on our ninth annual ranking, compiled by consultancy Interbrand. But for seven brands, impressive performances saw them race up the charts to take their place on this year's list. Here are the numbers behind the rankings Rank 2009 Rank 2008 Employer 2009 Brand value($millions) 2008 Brand value($millions) Percent change(%) Country of Ownership 1 1 Coca-Cola  68,734  66,667  3 U.S. 2 2 IBM  60,211  59,031  2 U.S. 3 3 Microsoft  56,647  59,007  -4 U.S. 4 4 GE  47,777  53,086  -10 U.S. 5 5 Nokia  34,864  35,942  -3 Finland 6 8 McDonald's  32,275  31,049  4 U.S. 7 10 Google  31,980  25,590  25 U.S. 8 6 Toyota  31,330  34,050  -8 Japan 9 7 Intel  30,636  31,261  -2 U.S. 10 9 Disney  28,447  29,251  -3 U.S. 11 12 Hewlett-Packard  24,096  23,509  2 U.S. 12 11 Mercedes-Benz  23,867  25,577  -7 Germany 13 14 Gillette  22,841  22,069  4 U.S. 14 17 Cisco  22,030  21,306  3 U.S. 15 13 BMW  21,671  23,298  -7 Germany 16 16 Louis Vuitton  21,120  21,602  -2 France 17 18 Marlboro  19,010  21,300  -11 U.S. 18 20 Honda  17,803  19,079  -7 Japan 19 21 Samsung  17,518  17,689  -1 S. Korea 20 24 Apple  15,443  13,724  12 U.S. 21 22 H&M  15,375  13,840  11 Sweden 22 15 American Express  14,971  21,940  -32 U.S. 23 26 Pepsi  13,706  13,249  3 U.S. 24 23 Oracle  13,699  13,831  -1 U.S. 25 28 Nescafe  13,317  13,055  2 Switzerland 26 29 Nike  13,179  12,672  4 U.S. 27 31 SAP  12,106  12,228  -1 Germany 28 35 Ikea  12,004  10,913  10 Sweden 29 25 Sony  11,953  13,583  -12 Japan 30 33 Budweiser  11,833  11,438  3 Belgium 31 30 UPS  11,594  12,621  -8 U.S. 32 27 HSBC  10,510  13,143  -20 Britain 33 36 Canon  10,441  10,876  -4 Japan 34 39 Kellogg's  10,428  9,710  7 U.S. 35 32 Dell  10,291  11,695  -12 U.S. 36 19 Citi  10,254  20,174  -49 U.S. 37 37 JPMorgan  9,550  10,773  -11 U.S. 38 38 Goldman Sachs  9,248  10,331  -10 U.S. 39 40 Nintendo  9,210  8,772  5 Japan 40 44 Thomson Reuters  8,434  8,313  1 Canada 41 45 Gucci  8,182  8,254  -1 Italy 42 43 Philips  8,121  8,325  -2 Netherlands 43 58 Amazon  7,858  6,434  22 U.S. 44 51 L'Oreal  7,748  7,508  3 France 45 47 Accenture  7,710  7,948  -3 U.S. 46 46 eBay  7,350  7,991  -8 U.S. 47 48 Siemens  7,308  7,943  -8 Germany 48 56 Heinz  7,244  6,646  9 U.S. 49 49 Ford  7,005  7,896  -11 U.S. 50 62 Zara  6,789  5,955  14 Spain   Valuations do not represent a guarantee of future performance of the brands or companies. Data: Interbrand, BusinessWeek

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  • Taking the training wheels off: Accelerating the Business with Oracle IAM by Brian Mozinski (Accenture)

    - by Greg Jensen
    Today, technical requirements for IAM are evolving rapidly, and the bar is continuously raised for high performance IAM solutions as organizations look to roll out high volume use cases on the back of legacy systems.  Existing solutions were often designed and architected to support offline transactions and manual processes, and the business owners today demand globally scalable infrastructure to support the growth their business cases are expected to deliver. To help IAM practitioners address these challenges and make their organizations and themselves more successful, this series we will outline the: • Taking the training wheels off: Accelerating the Business with Oracle IAM The explosive growth in expectations for IAM infrastructure, and the business cases they support to gain investment in new security programs. • "Necessity is the mother of invention": Technical solutions developed in the field Well proven tricks of the trade, used by IAM guru’s to maximize your solution while addressing the requirements of global organizations. • The Art & Science of Performance Tuning of Oracle IAM 11gR2 Real world examples of performance tuning with Oracle IAM • No Where to go but up: Extending the benefits of accelerated IAM Anything is possible, compelling new solutions organizations are unlocking with accelerated Oracle IAM Let’s get started … by talking about the changing dynamics driving these discussions. Big Companies are getting bigger everyday, and increasingly organizations operate across state lines, multiple times zones, and in many countries or continents at the same time.  No longer is midnight to 6am a safe time to take down the system for upgrades, to run recon’s and import or update user accounts and attributes.  Further IT organizations are operating as shared services with SLA’s similar to telephone carrier levels expected by their “clients”.  Workers are moved in and out of roles on a weekly, daily, or even hourly rate and IAM is expected to support those rapid changes.  End users registering for services during business hours in Singapore are expected their access to be green-lighted in custom apps hosted in Portugal within the hour.  Many of the expectations of asynchronous systems and batched updates are not adequate and the number and types of users is growing. When organizations acted more like independent teams at functional or geographic levels it was manageable to have processes that relied on a handful of people who knew how to make things work …. Knew how to get you access to the key systems to get your job done.  Today everyone is expected to do more with less, the finance administrator previously supporting their local Atlanta sales office might now be asked to help close the books for the Johannesburg team, and access certification process once completed monthly by Joan on the 3rd floor is now done by a shared pool of resources in Sao Paulo.   Fragmented processes that rely on institutional knowledge to get access to systems and get work done quickly break down in these scenarios.  Highly robust processes that have automated workflows for connected or disconnected systems give organizations the dynamic flexibility to share work across these lines and cut costs or increase productivity. As the IT industry computing paradigms continue to change with the passing of time, and as mature or proven approaches become clear, it is normal for organizations to adjust accordingly. Businesses must manage identity in an increasingly hybrid world in which legacy on-premises IAM infrastructures are extended or replaced to support more and more interconnected and interdependent services to a wider range of users. The old legacy IAM implementation models we had relied on to manage identities no longer apply. End users expect to self-request access to services from their tablet, get supervisor approval over mobile devices and email, and launch the application even if is hosted on the cloud, or run by a partner, vendor, or service provider. While user expectations are higher, they are also simpler … logging into custom desktop apps to request approvals, or going through email or paper based processes for certification is unacceptable.  Users expect security to operate within the paradigm of the application … i.e. feel like the application they are using. Citizen and customer facing applications have evolved from every where, with custom applications, 3rd party tools, and merging in from acquired entities or 3rd party OEM’s resold to expand your portfolio of services.  These all have their own user stores, authentication models, user lifecycles, session management, etc.  Often the designers/developers are no longer accessible and the documentation is limited.  Bringing together underlying directories to scale for growth, and improve user experience is critical for revenue … but also for operations. Job functions are more dynamic.... take the Olympics for example.  Endless organizations from corporations broadcasting, endorsing, or marketing through the event … to non-profit athletic foundations and public/government entities for athletes and public safety, all operate simultaneously on the world stage.  Each organization needs to spin up short-term teams, often dealing with proprietary information from hot ads to racing strategies or security plans.  IAM is expected to enable team’s to spin up, enable new applications, protect privacy, and secure critical infrastructure.  Then it needs to be disabled just as quickly as users go back to their previous responsibilities. On a more technical level … Optimized system directory; tuning guidelines and parameters are needed by businesses today. Business’s need to be making the right choices (virtual directories) and considerations via choosing the correct architectural patterns (virtual, direct, replicated, and tuning), challenge is that business need to assess and chose the correct architectural patters (centralized, virtualized, and distributed) Today's Business organizations have very complex heterogeneous enterprises that contain diverse and multifaceted information. With today's ever changing global landscape, the strategic end goal in challenging times for business is business agility. The business of identity management requires enterprise's to be more agile and more responsive than ever before. The continued proliferation of networking devices (PC, tablet, PDA's, notebooks, etc.) has caused the number of devices and users to be granted access to these devices to grow exponentially. Business needs to deploy an IAM system that can account for the demands for authentication and authorizations to these devices. Increased innovation is forcing business and organizations to centralize their identity management services. Access management needs to handle traditional web based access as well as handle new innovations around mobile, as well as address insufficient governance processes which can lead to rouge identity accounts, which can then become a source of vulnerabilities within a business’s identity platform. Risk based decisions are providing challenges to business, for an adaptive risk model to make proper access decisions via standard Web single sign on for internal and external customers,. Organizations have to move beyond simple login and passwords to address trusted relationship questions such as: Is this a trusted customer, client, or citizen? Is this a trusted employee, vendor, or partner? Is this a trusted device? Without a solid technological foundation, organizational performance, collaboration, constituent services, or any other organizational processes will languish. A Single server location presents not only network concerns for distributed user base, but identity challenges. The network risks are centered on latency of the long trip that the traffic has to take. Other risks are a performance around availability and if the single identity server is lost, all access is lost. As you can see, there are many reasons why performance tuning IAM will have a substantial impact on the success of your organization.  In our next installment in the series we roll up our sleeves and get into detailed tuning techniques used everyday by thought leaders in the field implementing Oracle Identity & Access Management Solutions.

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