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• Can't set up printer

  - by Jason Swett

  I'm trying to set up an HP OFficejet Pro 8500 A909a on my Windows XP machine over the network. I know the IP address of the printer but it's unclear to me how to set it up based on that. I have no idea how to troubleshoot this problem. I've tried installing the drivers but when I do that it tells me the printer is on a different gateway from my workstation, which is not true. Also, other people in the office are able to connect to this printer just fine, although the driver apparently didn't work for them, either.

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• Using a Token-ring network card instead of a router (?)

  - by John

  I have cable, and the modem only has 1 network plug-in. They said I could buy my own router if I wanted to hook up two computers to it. I have an IBM Turbo 16/4 Token-Ring PC Card 2, which was in the laptop when I bought it, and the laptop also has the typical network plug (not a PC Card). Is there a way I could run the laptop as a server, and plug my desktop into the laptop, so they both have internet without my having to buy a router? (I realize routers are as cheap as $30.) Both computers run Windows XP Pro SP3. (I also have an 10/100 Etherjet Cardbus card (PC Card)). Thanks.

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• Workgroup connection: You may not have permission

  - by Afiefh

  I have two Windows XP computers connected through an Ad-Hoc network, computer A creates the network and B connects to it. Both computers are on the Mshome network and have file and printer sharing enabled, and they can ping one another through the adhoc network. The result is that computer A can see computer B, but B cannot see A in the workgroup. But when A tries to access B I get a "you might not have permission to access" error telling me to contact the administrator. I tries to google the error, but most posts talk about problems connecting different versions of Windows to each other. I tried turning off the firewalls on both machines and checking if the required services are running. Nothing helped. Please excuse my ignorance on Windows networking, I haven't used Windows in around 10 years.

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• Black Screen on Startup even after running chkdsk

  - by phwd

  I started an old (Dell Inspiron 2200) the startup goes all the way to Microsoft Windows XP Logo then I get a black screen. I am still able to move the cursor but that is about it. I tried running Recovery console (from CD) with chkdsk command. First time it said they were errors. I decided to do a fixboot and see if the errors went away. They did. Restarted and still no luck. If there are commands that I can call either from recovery console or elsewhere to further describe the problem please tell me and I will re-edit the question. srvtag:7XNSG81 Also what are my full range of options before wiping the hard-drive (if that is even the problem) I want to exhaust all options before replacing hardware.

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• Can't boot Windows after installing Linux

  - by user4035

  I have a partition /dev/sdb1, where my old Windows XP resides. All the files are there intact and I can see them, mounting the disk from Linux. Linux is on /dev/sdb2. But when I choose Windows in LILO prompt, it doesn't load. I have the following lilo.conf: boot = /dev/sdb # Linux bootable partition config begins image = /boot/vmlinuz root = /dev/sdb2 label = Linux read-only # Partitions should be mounted read-only for checking # Linux bootable partition config ends # Windows bootable partition config begins other = /dev/sdb1 label = Windows table = /dev/sdb # Windows bootable partition config ends What can be wrong?

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• Question about getting information off an old HD...

  - by user37983

  Ok so my old cpu was a sony vaio. its kinda old and had xp on it. My gf thrashed it - the cd drive went and she tried fixing it by messing with the configurations bios etc. the actual laptop is really fried the keyboard doesnt work, etc. However the harddrive is still intact. I tried putting the HD in my new cpu (toshiba runnig win7) and it looks like its gonna boot up it goes to the screen with the logo and the status bar starts to load. then it flashes a blue screen for a split second, and goes to the black screen where it says windows did not shut down properly and gives options to (start windows normally, safe mode, safe mode with networking, safe mode with prompts) ive tried every option but it always goes back to this screen. I need to get into the hd cuz i have very important files. is there anyway?

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• Why is my computer running slower after I just installed more RAM and a new HDD?

  - by hopla

  I just bought 4 GB of ram (2x2GB) and a 1TB hard drive and installed them, upgrading from my original 1GB RAM and 250GB HDD. I put the 2GB sticks in 1st and 3rd slots and the 1GB stick in 2nd. Now with my new ram and HDD my computer is running MUCH slower and I dont know why. I've tried restarting just to see what happens and I noticed that even the Windows XP starting music is lagging. If anyone could help that would be fantastic. It's hard even to type this out.

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• Why won't AVI2DVD load the audio stream?

  - by Xavierjazz

  XP SP3 I have an .avi file. It is in a folder on my "C:" drive. There are no disallowed characters in either the folder or file name. It has audio as I have watched it on my computer. I want to burn it to a DVD. When I load the file into AVI2DVD, no audio stream shows, and the program will not work without an audio stream. I have used the net extensively to try and solve this, with no success. AFICT I have followed all instructions exactly, but no audio stream. Very frustrating. Does anyone have a clue? Can you help me? Thank you. Regards,

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• Why don't the keyboard shortcuts (e.g. hotkeys like Ctrl-C) work in a SharePoint rich-text field?

  - by zoagli

  I use SharePoint 2010 via Internet Explorer 8 on Windows XP. I have a standard input mask for a task consisting of text fields, rich-text fields et al. In text fields, I can use keyboard shortcuts (a.k.a. hotkeys) for editing (Ctrl-C/Ctrl-V) and formatting (Ctrl-B/Ctrl-I), but in the richtext field, none of them work. If I click on the appropriate button, however, the expected function is executed properly - but that is a tedious workaround. What could be the cause? Could it be that the Ctrl key is not recognized at all? (BTW: The problem is not reproducible in Firefox, because it doesn't show the rich-text controls at all. Why is another question.)

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• Desktop Properties Background selection problems

  - by Gazza

  From the Desktop of my XP Home Edn SP3 system, under the Right-Click Menu Properties, the [Desktop] tab, of the 'Display Properties' window shows a selection list for the Desktop's Background image. For me this list has become frozen and its slider (at right) will not move. The [Browse] button and the 'Position' dropdown list (whether the selected image is centred, stretched, etc) are also greyed out. I can still use both the Color dropdown list at the right of the Background list and the [Customize Desktop] button below it, and make any changes as desired. What's gone wrong. I'm guessing maybe a registery setting or I've deleted a file somewhere, but haven't found the cause as yet. Any suggestions?? Thanks.

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• What do BCU.exe and BCUService actually do?

  - by ChrisF

  I've got a Gigabyte G32M-ES2L motherboard with an Intel Core 2 Duo E7500 2.93GHz CPU running Windows XP SP3 (fully up to date). Today when I booted the machine my firewall (Sygate Personal Firewall) warned me that BCUService.exe wanted to make a call out to the internet. Wondering what they were I did a Google search and while I found out that these programs weren't malware, I didn't find out what they actually do. The information seemed to boil down to: Part of Browser Configuration Utility Auto-recovery Service from DeviceVM, Inc. This program is not important for your system process, but should not be terminated unless suspected to be causing problems. Source So before I remove them from my system does anyone know what they actually do and its it worth them taking over 4Mb of memory?

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• Why does my computer erratically scroll up and down?

  - by Jerry

  I am running Windows XP with SP3 on a 2002 Gateway machine. For the last few days I have experienced the problem of erratic scrolling that seems to have a mind of its own. If I am on a window with a scroll bar, the window scrolls up and down the page erratically, often when I have not initiated it. I am not sure but think this started following a routine Windows Update. It is doing it now as I type this. It is totally distracting to being able to do anything while it is occurring. It does it a while then there are occasional pauses in the scrolling then it starts up again. Any suggestions on fixing this?

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• Missing Driver - Video Controller (VGA Compatible)

  - by arahant

  I have a HP 2000-2106TU Notebook PC running Windows XP. I want to get the brightness keys to work. They are placed over the F2 and F3 buttons and are meant to be used in conjunction with the Fn key. But these combinations do not work, though other Fn keys such as the volume control keys do. I see a missing driver for a device called Video Controller (VGA Compatible) in the Windows Device Manager. The hardware id is PCI VEN 8086 DEV 0106 SUBSYS_1858103C which a Google search suggests is in an Intel HD Graphics family, but I don't know where to locate the driver. HP's driver scan does not help, as it does not show any missing driver related to video/graphics. What can I do next?

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• What security changes are necessary when connecting DSL modem directly to PC instead of router?

  - by Mike B

  Windows XP I have a user with a single PC that was connected to the internet via a standard home router. The router is now having hardware-related issues and to save money, they're considering connecting the PC directly to the DSL modem since they don't need to share the internet connection or need wireless functionality. If they decide to do that, I'm concerned that this will introduce additional security concerns. Is the Windows Firewall sufficient and Microsoft Security Essentials sufficient for protecting a computer directly connected to a DSL Modem? Or is other security software needed here? Ideally, I'd like to avoid having third-party firewall software constantly bringing up alerts and asking them to approve everything. Also, just to clarify, their use cases are just internet browsing and email.

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• “BAD” partition showing up in Partition Manager

  - by Quintin Par

  I tried to partition my primary hard disk (NTFS partitions) with qtparted and got stuck in the process. Consequently I had to kill the process and exit my knoppix live CD boot up. Even though I was expecting XP to get corrupted, it booted fine and showed up all the drives accessible. But when I opened this with partition manager 8, it shows up as “BAD”. I ran chkdsk /f without any success. My objective with qparted and partition magic was to resize my existing partitions and add some space to c: How do I fix this problem and resize my partitions? Edit: Here's how my primary drive as per Windows is:

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• Shared printer can't be added

  - by Sandokan

  We have a small training network with server 2003, and XP clients and users in a AD domain. A printer is connected to a client with USB. We are trying to share the printer to all the users but it's not working. We come so far as the users can see the printer when they search for it. But when they try to add it, there appears a pop up window for user name and password. No matter what user name we try it doesn't work. We have checked the shared printer's security settings and they are all in order. Everyone has printer rights. But even with full rights it doesn't work. The only ones it works for are Domain Admins. Anyone have any ideas?

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• How do I check if a program can potentially be a virus?

  - by acidzombie24

  I am running Windows XP in a VM. I want to download a few applications and install the one by one and check if they potentially can be a virus. I assume virus would need to add something to the startup folder, or the application in the startup section in the registry or add a service. What else might it do to become active? Anyway, how can I check to see if a program may be a virus? I use hijack this to get a list of processes and I simply compare it from before I installed to after and see if there's anything different. Is this good enough? My main OS is Windows 7 but I do not have that in a VM and don't see a reason to test with that.

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• dell E6500 laptop will not hibernate/standby

  - by Mark Schultheiss

  I am using a Dell E6500 laptop with windows XP on it, it was originally tagged/installed with Windows Vista. My issue is, when I close the lid, it will not either Hibernate or Standby. If I close the lid with either of these options, I then have to startup from scratch, and anything I had open is not open. I just want to close the lid, have it keep what I have running, not use power util I open the lid again and start it up (with the stuff still open I had open of course). Suggestions?

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• Windows command FOR /F isn't working?

  - by Mark Ransom

  I'm trying to use the FOR command in Windows XP's command line. I have a file temp.txt with 3 lines: temp1 temp2 temp3 And I'm typing the following command at the prompt: for /F %p in (temp.txt) do echo Testing %p Nothing comes back. If I remove the /F parameter, the output is Testing temp.txt. As far as I can determine, I'm using the command exactly as it is documented by Microsoft. I've checked my registry to make sure Command Extensions are on, and even started a new shell with cmd /e:on to be doubly sure. What am I doing wrong? Yes, I was doing something wrong. The file temp.txt wasn't created from scratch, I just edited it to put in my test content. Unfortunately when I created the file the first time, I saved it with a UTF-8 marker at the front. Recreating the file as plain text solved the problem.

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• Can't delete profile

  - by generic_noob

  Hi All, I have a client machine (XP SP3) which used to be connected to a windows 2003 domain, but the server has since gone down due to a hard drive failure, however the profiles still remain in 'documents and settings'. I have a local admin account on the same machine (in the administrator's group), except when i try to remove the profiles manually from System Properties - Advanced - User Profiles - Settings, the delete button is disabled. Also, Windows prevents me from deleting or renaming the user's profile folder as well, due to a lock with ntuser.dat Any thoughts on this would be greatly appreciated, Cheers!

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• samsung netbook OS for clean install

  - by Alex

  Hello - I recently had a problem with a corrupted registry on a samsung N120. When all else failed i reformatted the drive. However having bought the machine with windows home ed pre-installed, I didn't have original windows disck for the clean install. So I managed to install another edition of windows XP (PRO this time). Now windows opens, but several key functions are missing. e.g.: screen resolution - will not allow me any but 800x600 resolution native buttons - such as the fn + screen brightness is not working at all. Any suggestions please? ? Is there a way to get the samsung OS online (since I do have the manufacturer's/installed product key)? thanks PS: It has been my intention to install ubuntu, but i need to know i will not lose functions like screen brightness, volume, and the trackpad's scrolling function. I'd be happy to bypass the windows option if i was sure to have full keyboard/samsung functionality

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• Windows hangs on startup

  - by Mr_Chimp

  I got in to work this week to find four windows xp computers all having the same problem - they are all hanging on the windows loading screen (the one with the logo and the green progress bar). The only thing I could think that would cause this to happen on all of them at the same time are bad windows updates. Can anyone shed some light? Edit: some further details: CAN get to safe mode. System restore DOESN'T help. HDDs are ok. All were working fine last week.

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• Add/Remove script for local printer

  - by GxFlint

  I have a Windows XP machine that runs two applications and both print on a thermal printer connected by a serial port. For one application, the "Generic / Text Only" printer must be present, for the other to work I need to remove it. I've found a few .vbs scripts, but they are for network printer. How do I make them work with my local printer? Is there a better solution? The user would have to run the script every time he needs to switch from an application to another.

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• Will grub overwrite EasyBCD entry if I already have Windows 7 and Windows XP installed?

  - by Sachin

  Installing Ubuntu on EEE PC which already has Windows 7 and Windows XP in dual boot using Easy BCD I have an ASUS EEE PC 1015PEM with Windows 7 starter and Windows XP in dual boot configuration on separate partitions. Now I want to replace my Windows XP with Ubuntu 11. Earlier after installing XP on my system it failed to boot in Windows 7, which I restored easily using EasyBCD. If I install Ubuntu 11 will I be able to boot my Windows 7 also? Will grub overwrite the EasyBCD entry for XP?

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• C# - Layout problem on Windows XP professional

  - by Rakib Hasan

  I am developing a C# application with .NET Framework 2.0. The problem is, that on my client's PC, the controls get expanded, layout changes (positions of the controls gets changed), sometimes buttons get missed entirely. It happens even on Forms with 2-3 TextBoxes, 2-3 Buttons and some Labels. I tried a lot of investigations. I tried to show a message in the form's resize event. But it doesn't get called. After digging a bit more, it seemed that in Designer.cs file even though ResumeLayout (false) is being called for the form, but this causes the the expansion/disposition of the controls. My Client is using Windows XP professional on his Dell laptop. He is able to reproduce the issue on other laptops with Windows XP professional. But not in other OSes (like Windows XP Home or Windows Vista). In my desktop with Windows XP professional, it is not reproducible. How can this issue be resolved?

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