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• Top 10 Transact-SQL Statements a SQL Server DBA Should Know

  Microsoft SQL Server is a feature rich database management system product, with an enormous number of T-SQL commands. With each feature supporting its own list of commands, it can be difficult to remember them all. MAK shares his top 10 T-SQL statements that a DBA should know. Join SQL Backup’s 35,000+ customers to compress and strengthen your backups "SQL Backup will be a REAL boost to any DBA lucky enough to use it." Jonathan Allen. Download a free trial now.

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• State of Texas delivers Private Cloud Services powered by Oracle Technology

  - by Anand Akela

  State of Texas moved to private cloud infrastructure and delivering Infrastructure as a Service , Database as a Service and other Platform as a Service offerings to their 28 state agencies. Todd Kimbriel, Director of eGovernment Division at State of Texas attended Oracle Open World and talked with Oracle's John Foley about their private cloud services offering. Later, Todd participated in the keynote panel of Database as a Service Online Forum> along with Carl Olofson,IDC analyst , Juan Loaiza,SVP Oracle and couple of other Oracle customers. He discussed the IT challenges of  government organizations like state of Texas and the benefits of transitioning to Private cloud including database as a service .

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• Your Feedback on Oracle Asset Tracking

  - by LuciaC-Oracle

  Oracle Asset Tracking Development strives to improve customer satisfaction with our Oracle Asset Tracking product.  In this context, they are very interested in getting your feedback about the Oracle Asset Tracking module. Recently, we have seen more and more customers using OAT and we would like to know for example: Have you have encountered any product gaps that need to be addressed? Are there business flows that do not suit your requirements? What new features you want to see in the product? Please share your feedback with us and we will discuss it with Oracle Asset Tracking Development and Product teams to improve the product. To share your feedback either post to the dedicated thread in the MOS Install Base Community here OR add a comment to this blog post (note that the blog comment you enter won't immediately be visible in the blog).

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• How can I implement an escrow payment system in my website?

  - by BeachRunnerJoe

  Hello. I'd like to build a web service similar to kickstarter that allows users to pledge money to an idea, tho I'm unsure how I can implement this kind of payment system. If the the idea receives a specified amount of money, then the donors are charged. If it doesn't, the donors are not charged. I've done some preliminary research and have found Amazon Payments to be a possible solution provider for this, but I'm still unsure where to start with this and was hoping someone could point me in some right directions for how I can go about implementing this kind of payment structure in my web site. I should also note that this is primarily a prototype I'm building, so it's ok if the solution is limited to U.S. customers only. Also, I plan to build the site using Ruby on Rails. Thanks so much for your wisdom!

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• 81% of European Shoppers Willing to Pay More for Better Customer Experience

  - by Richard Lefebvre

  Customer Experience provides strategic driver for business growth Research released today from Oracle has revealed that customer experience is now a key driver for revenue growth in Europe, and an effective channel for brand differentiation in a globalized economy where products and services are increasingly commoditized. The research report, “Why Customer Satisfaction is No Longer Good Enough,” reveals that 81% of consumers surveyed are willing to pay more for superior customer experience. With nearly half (44%) willing to pay a premium of more than 5%. Improvement of the overall customer experience (40%), providing quick access to information and making it easier for customers to ask questions (35%) were cited as key drivers for spending more with a brand. The pan-European research, carried out in June 2012 by independent research company Loudhouse, surveyed 1400 online shoppers (50% female, 50% male) who had made a complaint or enquiry to a customer service department in the last 12 months. For full research findings please go to: http://bit.ly/UwmB3j or check the Press Release

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• Interactive Reporting Translation Workbench utility is available

  - by THE

  As you may have seen in our  Newsletter, Oracle has released the "Oracle Hyperion Interactive Reporting Translation Workbench" for Hyperion Interactive Reporting (IR) customers who are moving to Oracle Business Intelligence Enterprise Edition (OBIEE). A summary for this utility can be found  here. To get the Utility along with documentation and training material we suggest that you visit the Oracle Technology Network ( OTN ) "Oracle Hyperion Interactive Reporting Downloads" page. Friendly enough, instead of hundreds of pages of "getting started Docs", Oracle has packed some training videos into the downloads, so that getting started is made as easy as possible. But of course the documentation comes with it as well.

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• Choosing the Right Financial Consolidation and Reporting Solution

  Financial reporting requirements for publicly-held companies are changing and getting more complex. With the upcoming convergence of US GAAP and IFRS, demand for more detailed non-financial disclosures, and the SEC mandate for XBRL financial executives are under pressure to ensure they have the right systems in place to support current and future reporting requirements. Tune into this conversation with Rich Clayton, VP of Enterprise Performance Management and BI products for Oracle, and Annette Melatti, Senior Director of Product Marketing for Financial Applications to learn about the latest market requirements, what capabilities are provided by Oracle's General Ledgers, and how customers can extend their investment in Oracle General Ledger solutions with Oracle's market-leading financial close and reporting products.

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• Webcast: Moving Client/Server and .NET Applications to Windows Azure Cloud

  - by Webgui

  The Cloud and SaaS models are changing the face of enterprise IT in terms of economics, scalability and accessibility . Visual WebGui Instant CloudMove transforms your Client / Server application code to run natively as .NET on Windows Azure and enables your Azure Client / Server application to have a secured-by-design plain Web or Mobile browser based accessibility. Itzik Spitzen VP of R&D, Gizmox will present a webcast on Microsoft Academy on Tuesday 8 March at 8am (USA Pacific Time) explaining how VWG bridges the gap between Client/Server applications’ richness, performance, security and ease of development and the Cloud’s economics & scalability. He will then introduce the unique migration and modernization tools which empower customers like Advanced Telemetry, Communitech, and others, to transform their existing Client/Server business application to a native Web Applications (Rich ASP.NET) and then deploy it on Windows Azure which allows accessibility from any browser (or mobile if desired by the customer). Registration page on Microsoft Academy: https://www.eventbuilder.com/microsoft/event_desc.asp?p_event=1u19p08y

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• Is it unwise to blacklist an IP address?

  - by hawbsl

  We have a form on a commercial website which has been abused (but only once or twice) by someone from a particular IP address. A colleague wants to blacklist that IP address from the website. Seems to me that's overkill, and that there's a risk that genuine customers sharing that same IP address would be blacklisted too. I suppose a big part of my question is how many people might be sharing that same IP address and could be affected by our blacklist. I suspect that's a "how long's a piece of string" question but some ballpark answer would be really helpful. We're in the UK if that's significant.

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• Call For Papers Oracle Open World 2011

  - by Jürgen Kress

  You want to attend Oracle Open World 2011? Make sure you submit your paper to become a speaker and receive a free full conference pass! General Information Submission Information Content Program Policies Tips and Guidelines What papers we would like to see? Your SOA & BPM success stories using our OFM11g technology. Make sure you talk about best practice, methodology and lessons learned maybe together with your customers. We are highly interested how you do use the complete stack e.g. ADF, OER, OSR, OSB,  BPEL, BPMN, Webcenter, E2.0 and BI within your projects. For additional call for papers please visit our wiki. For more information about our SOA Partner Community activities at OOW 2011 become a member for registration please visit www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: Call for papers,Oracle Open World,Oracle Open World 2011,OOW,OOW 2011,Oracle,OPN,Jürgen Kress

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• From Transactions To Engagement

  - by David Dorf

  I've mentioned in the past that Oracle has invested quite a bit in acquiring social companies to build out its Social Relationship Management suite.  The concept is to shift away from transactions and towards engagement.  Social media represents a great opportunity to engage with customers, learn what they want, and personalize the shopping experience for them. I look at SRM as the bridge between traditional CRM and CX.  If you're looking for ideas, check out Five Social Retailing Suggestions and Social Analytics and the Customer.  There are lots of ways to leverage social media to enhance the customer experience and thus drive more sales. My friends over at 8th Bridge have just released their Social IQ report in which they rate retailers on their social capabilities.  They also produced a nice infographic so you can consume the data quickly, but I'd still encourage you to download the full report. Retailers interested in upping their SRM abilities should definitely stop by the Oracle booth at NRF in January.

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• AutoVue 20.2.1 for Agile Released

  - by Angus Graham

  Oracle's AutoVue 20.2.1 for Agile PLM is now available on Oracle's Software Delivery Cloud.  This latest release allows Agile PLM customers to take advantage of new AutoVue 20.2.1 features in the following Agile PLM environments:  9.3.x, 9.2.2.x, 9.2.1.x. AutoVue 20.2.1 delivers improvements in the following areas: New Format Support: AutoVue 20.2 adds support for the latest versions of popular file formats including: 2D CAD: AutoCAD 2013 MCAD: Inventor 2013, AutoCAD Mechanical 2013, Unigraphics NX8, JT 9.2 through 9.5, CATIA v5-6 R2012, Creo Parametric 2.0 ECAD: Altium Designer New Platform Support:  Client and server support has been extended to the following platforms: Java 7 JVM Google Chrome Browser Oracle VM 2 virtualization environment Installer Improvements: Ensures ports used by AutoVue are not in use - if they are, the admin will be prompted to select alternate ports. Click here to access the latest AutoVue Format Support Sheet.

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• OSB, Service Callouts and OQL - Part 1

  - by Sabha

  Oracle Fusion Middleware customers use Oracle Service Bus (OSB) for virtualizing Service endpoints and implementing stateless service orchestrations. Behind the performance and speed of OSB, there are a couple of key design implementations that can affect application performance and behavior under heavy load. One of the heavily used feature in OSB is the Service Callout pipeline action for message enrichment and invoking multiple services as part of one single orchestration. Overuse of this feature, without understanding its internal implementation, can lead to serious problems. This post will delve into OSB internals, the problem associated with usage of Service Callout under high loads, diagnosing it via thread dump and heap dump analysis using tools like ThreadLogic and OQL (Object Query Language) and resolving it. The first section in the series will mainly cover the threading model used internally by OSB for implementing Route Vs. Service Callouts. Please refer to the blog post for more details. 

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• AutoVue 20.0.x End of Oracle Premier Support

  - by GrahamOracle

  As per Oracle’s Lifetime Support policy, AutoVue version 20.0.x reached the end of Premier Support on March 1st 2012, and entered Sustaining Support. Customers are recommended to upgrade to the latest & greatest (AutoVue 20.2.0) at the earliest opportunity, to take advantage not only of a new 5-year Premier Support term, but also all of the fixes, new features, and new format support as compared to version 20.0.x.For more information on Oracle’s Lifetime Support policy, visit http://www.oracle.com/us/support/lifetime-support/lifetime-support-software-342730.html and click on the link titled “Lifetime Support Policy: Oracle Applications (PDF)”.

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• Legislative Alert - Payroll for North America

  - by Carolyn Cozart

  We have a Legislative Alert for our customers using PeopleSoft Payroll for North America.   The IRS has made some changes to the FUTA reporting for the tax year 2011.  The IRS requires that all employers complete the 940 Schedule A form when completing the Tax Form 940.  On the Schedule A employers must indicate every state in which you were required to pay state unemployment tax during the year (even if that state's credit reduction rate was zero).  For states with a credit reduction rate greater than zero you must enter the FUTA taxable wages paid in that state then multiply it by the credit reduction rate to report the credit reduction amount for that state.  Please go to Document ID 1371681.1 to obtain additional information on this regulation along with Oracle/PeopleSoft position on this new requirement.

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• What level/format of access should be given to a client to the issue tracking system?

  - by dukeofgaming

  So, I used to think that it would be a good idea to give the customer access to the issue tracking system, but now I've seen that it creates less than ideal situations, like: Customer judging progress solely on ticket count Developers denied to add issues to avoid customer thinking that there is less progress Customer appointing people on their side to add issues who don't always do a good job (lots of duplicate issues, insufficient information to reproduce, and other things that distract people from doing their real job) However, I think customers should have access to some indicators or proof that there is progress being done, as well as a right to report bugs. So, what would be the ideal solution to this situation?, specially, getting out of or improving the first situation described?

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• How do I get a get the left pane of my GUI app to talk to the right pane?

  - by bas-brain

  I need help on developing a UI for a app. Basically this app will have do panels, left and right, lets say. On the left panel will be displayed customers and when I click on the customer name on the right will appear tabs with information, some kind of form with name, email, picture, etc. I already developed the left panel with DictionaryGrid which I could found on tutorials and so on, but no idea on the right panel which is the form side. Any help??? Just the idea and the development is with me, thanks very much

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• PHP accessible shared content between two websites on the same VPS on different domains/IPs

  - by Lee Fentress

  I have two ecommerce websites, selling music digital downloads, on the same VPS, currently using cPanel/WHM (but thinking of switching to Virtualmin). They have separate domains and IPs of course. They both share from the same set of music files, so I have duplicate copies in each website directory, which takes up a lot of disk space. How might I go about sharing the same set of music files across both sites, allowing PHP access, so that it does not break my shopping cart's functionality of serving customers the downloads after they have paid for them? I thought of maybe using symlinks or something, but I don't know if it's possible, or if it would have to somehow circumvent built-in security features of the server. I'm new to VPS management.

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• Set secondary receiver in PayPal Chained Payment after the initial transaction

  - by CJxD

  I'm running a service whereby customers seek the services of 'freelancers' through our web platform. The customer will make a 'bid' which is immediately taken from their accounts as security. Once the job is completed, the customer marks it as accepted and the bid gets distributed to the freelancer(s) as a reward. After initially storing these rewards in the accounts of the freelancers and relying on MassPay to sort out paying them later, I realised that your business needs to be turning over at least £5000/month before MassPay is switched on. Instead, I was referred to Delayed Chained Payments in PayPal's Adaptive Payments API. This allows the customer to pay the primary receiver (my business) before the payment is later triggered to be sent to the secondary receivers (the freelancers). However, at the time that the customer initiates this transaction, you must understand that nobody yet knows who will receive the reward. So, before I program this whole Adaptive Payments system, is it even possible to change or add the secondary receivers after the customer has paid? If not, what can I do?

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• Simple form validation

  - by ElendilTheTall

  Hi, I have a site with a simple contact form using ASP for customers to e-mail quote requests. However, I'm getting quite a few messages through with no contact information; I think people assume that their e-mail address is coming through automatically. I'd like a simple way to make the e-mail and/or telephone number fields required, preferably so that the fields are highlighted as such if they're submitted without anything in them. I've Googled for this but they seem either too simple, diverting people to a separate page and requiring a 'back click', or incredibly complicated with massive reams of code. Any suggestions?

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• New Content: Partner News and Workforce Management Special Report

  - by user462779

  Two new bits of content available on Profit Online: Oracle partner Edgewater Ranzal worked with customer High Sierra Energy to integrate Oracle Hyperion Enterprise Performance Management solutions with Oracle E-Business Suite and simplify an increasingly complex financial reporting system. "They needed to eliminate the older processes where 80% of the time was spent on collecting data and only 20% on analyzing the data.” --Bob Sanders, business development manager, Edgewater Ranzal. In a special report about Workforce Management, Profit wraps up a collection of recent content on the subject and looks at Oracle's recent agreement to acquire SelectMinds. “By adding SelectMinds to Oracle’s Talent Management Cloud, Oracle can help customers with a complete talent management solution, enabling streamlined recruiting practices, more quality referrals, faster employee on-boarding, and better performance.” --Thomas Kurian, Executive Vice President, Oracle Development More updates to come as we continue to add content to Profit Online on a regular basis. Thanks for reading!

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• Suggestions needed on an architecture for a multiple clients and customisable web application

  - by ValidfroM

  Our product is a web based course managemant system. We have 10+ clients and in future we may get more clients. (Asp.net,SQL Server) Currently if one of our customers need extra functionality or customised business logic, we will change the db schema and code to meet the needs. (we only have one branch code base and one database schema) To make the change wont affect each others route, we use a client flag, which defined in a web config file, thus those extra fields and biz logic only applied to a particular customer's system. if(ClientId = 'ABC') { //DO ABC Stuff } else { //Normal Route } One of our senior colleagues said, in this way, small company like us can save resources on supporting multiple resources. But what I feel is, this strategy makes our code and database even harder to maintain. Anyone there crossed similar situation? How do you handle that?

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• Is it illegal to use content in such a way?

  - by MHZ

  I have a couple of questions about the legality of the content of some websites. I am currently working on two websites and I would like to make sure I am not breaking any laws, by using some content like I am... Do I need to get a license to use images from the Internet (such as google.images.com) in my site, assuming they aren't a company logo belonging to another company? If not, am I allowed to use it after I modify it with a image editing software? If content such as phone numbers, e-mail addresses, website addresses, and text from websites can be found for free online, and I gather this information for a search engine based site that I am working on and offering this information on a paid basis (similar to google, but more specialized), is something that is legal? Note: I am not 'copying' or redirecting business from anywhere, to my site. The exact opposite, the site I am working on actually helps advertise businesses and make it easier for customers to find them.

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• E-mail solution recommedation?

  - by Brownsithily Smith

  Do you currently use email marketing as part of your online marketing strategy to new prospects,customers & clients? If yes: What is your single biggest problem/challenge with email marketing? What is your single most important question about email marketing? If no: What is stopping you? Do you plan to go on your email marketing for online business & ecommerce? Any experience or recommendation?

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• Resize content for "frame" on .aspx page which draws product content from suppliers' page

  - by zenbike

  I have a retail store site, no online sales, which displays the webpage of our supplier in a "frame" in order to have the most accurate and up to date information for our customers. (example) My issue is that the size of the page it is pulling in doesn't fit in the frame. It looks pretty poor, and part of the content is obscured. Is there a way to scale the content drawn in to the size of the frame? The same site also has an intermittent issue with the Flash banner loading. When it doesn't load, the layout of the header on the page is awful. Any ideas there will also be appreciated.

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