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• HP Blade ILO not responding in chassis ILO

  - by bobinabottle

  I have just started at a new company and I am inspecting their current server config. The HP 480c blades in a c7000 chassis aren't responding to ILO, although the chassis ILO is working fine. I have a feeling the last sysadmin configured the blades ILO as static IPs and it is not responding correctly. The servers are sitting in a datacenter and I'm hoping to be able to fix this remotely. Is there a way that I can change the ILO static IPs for the blades remotely? If not and I do have to go onsite, how do I change the IP addresses of the ILO for the blades? (Sorry I'm not very familiar with HP servers) thanks for you help!

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• Creating a dynamic lacp trunk from HP Procurve 2412zl to Proliant DL380 G7

  - by Maalobs

  I'm configuring an IEEE 802.3ad (LACP) dynamic trunk from a HP Procurve 2412zl (firmware version K.15.07) switch to a HP Proliant DL380 G7 server. The DL380 has 4 NICs and is running Win2008 R2, so I'm teaming the NICs together and leaving everything on the recommended "automatic" setting in the HP NIC configuration tool. The server is one of two, they'll be connected on interfaces F17-F20 and F21-F24 respectively on the switch. I need the servers in a separate VLAN, here is the configuration for the VLAN: vlan 10 name "Lab_Mgmt" untagged B2,F17-F24 ip address 172.22.71.3 255.255.255.0 tagged B21 exit There is a DHCP-relay into the VLAN 10 from another device beyond interface B21. The Advanced Traffic Management Guide says that in order to run a dynamic LACP trunk on another VLAN besides the DEFAULT_VLAN, you need to first enable GVRP and then use "forbid" to stop the interfaces from automatically joining DEFAULT_VLAN when the dynamic trunk is created. GVRP brings some other stuff with it that I don't want or need, so I disable it with "unknown-vlans disable" on all other interfaces. Here is how I do it: procurve-5412zl-1(config)# gvrp procurve-5412zl-1(config)# interface A1-A24,B1-B24,C1-C24,D1-D10,D13-D24,E1-E24, F1-F16,K1,K2 unknown-vlans disable procurve-5412zl-1(config)# vlan 1 forbid F17-F24 procurve-5412zl-1(config)# interface F17-F20 lacp active The result afterwards looks all successful: procurve-5412zl-1(config)# show trunks Load Balancing Method: L3-based (Default), L2-based if non-IP traffic Port | Name Type | Group Type ---- + -------------------------------- --------- + ------ -------- F17 | XYZTEAM3_NIC1 100/1000T | Dyn2 LACP F18 | XYZTEAM3_NIC2 100/1000T | Dyn2 LACP F19 | XYZTEAM3_NIC3 100/1000T | Dyn2 LACP F20 | XYZTEAM3_NIC4 100/1000T | Dyn2 LACP procurve-5412zl-1(config)# vlan 10 procurve-5412zl-1(vlan-10)# show lacp LACP LACP Trunk Port LACP Admin Oper Port Enabled Group Status Partner Status Key Key ---- ------- ------- ------- ------- ------- ------ ------ F17 Active Dyn2 Up Yes Success 0 0 F18 Active Dyn2 Up Yes Success 0 0 F19 Active Dyn2 Up Yes Success 0 0 F20 Active Dyn2 Up Yes Success 0 0 On the Proliant server, the NIC configuration Tool is also indicating that a 802.3ad dynamic trunk has been established. Everything should be good, but it isn't. The server is not getting an IP-address from the DHCP, which it does if I'm not enabling LACP. If I configure the server to a static IP-address on the VLAN 10 subnet, it can't even ping the switch IP-address, much less anything outside of the VLAN. The switch can't ping the server either. I did another attempt with F17-F20 tagged, and checking the box "Default Native Tag (VLAN 10)" in the NIC configuration tool on the server, but there was no difference. Does anyone have any idea what I might have missed?

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• Network Scanning: HP Laserjet 2840 & Windows 7 (+ Linux?)

  - by Eddie Parker

  I own a HP Laserjet 2840 multifunction printer. It's a fabulous device, but on Windows 7 it can't network scan. HP doesn't seem to support it in anything greater than Vista, and they aren't forth coming with solutions. I'm curious if anyone else has gotten work arounds to this problem. One possible avenue for me is that I have an always-on Gentoo server that is configured to see the printer as a fax and printer using hplip. I have this shared via samba and I can print just fine through samba. Is there a similar way I can do network scanning? Anyone know of where I start looking for this?

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• How do I install an HP home-use printer on Windows Home Server (Windows Server 2003)

  - by Rob Allen

  I have an HP DeskJet F4210 printer that I would like to share on my network via Windows Home Server. Unfortunately, the driver installation checks for supported OS's, detects Home Server as Windows Server 2003 and exits. The driver install supports WinXP, W2k, Vista, and Win98SE. In theory, drivers for XP or Windows 2000 should work fine with Home Server. When using the "Install Printer" tool in Home Server I am only able to select .inf files (there are serveral on the install media) but the driver folders for XP and 2000 have .sys and .dll files. How can I bypass HP's short-sighted install program and get this printer up and running on Home server? I'll be happy with basic print functionality and will save the task of enabling scanning for another time.

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• HP Pavilion dv3 volume control display driver on Windows 7

  - by Farinha

  I've recently bought an HP Pavilion dv3-2150ep and I'm having a hard time getting the volume control display to work as expected. The control is a back-lit touch-sensitive bar above the keyboard. Now the buttons to turn the volume up and down actually do it, but the lightning is not changing at all. The mute button does change color when toggled. I'm not sure if I'm missing any drivers here (I've installed all of those on the HP support page that seem to have something to do with sound and/or display) or if I have to activate this somewhere. Any ideas?

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• HP DAT72x6 autoloader

  - by ericmayo

  Hoping someone here has seen this similar issue and can offer soem advise... I have an HP DAT72x6 auto loader tape backup unit. The external kind, here is a link to an owner's manual I found of it. http://www.dectrader.com/docs/set2/emr_na-c00070400-1.pdf I purchased the unit used about 6 months ago. The unit stopped working after 3-4 back-ups, it's used one day a month to do a monthly backup of another system. Suffice it to say the unit gets very little usage. There is an amber light on the front of the unit called the OAR (Operator Attention Required). The manual states to call for service when this light comes on and stays on. I've tried a few things to resolve but none are working. I've tried power cycling, re-securing the SCSI cables at both ends. Unit was used so I didn't pay much ($500) and so I don't want to spend a lot to have it fixed; might as well buy something new one if fixing this is going to cost more than $100-$150 bucks. I'm curious to see if anyone here has been around these devices or possibly is an HP repair person that can give me some things to try to resolve. The manual states that a solid amber OAR light indicates a hardware failure. When I power cycle the unit I see one of two scenarios so far. The unit powers up, shows self test in the LCD, then LCD changes to show all possible images and the OAR light comes on. The unit powers up, LCD is completely blank, the green lights go through some sort of process of going on and off and later the amber OAR light comes on and stays on. If it's a simple misalignment issue, I may be able to fix myself but not knowing what could cause the OAR light to come on gives me no where to even start. Google around gave no help either. I hoping someone here has experience with this and can help or point me in the right direction. Also, I don't have the HP Diagnostic tools mentioned in many manuals. The unit is connected to a Linux box. The 3-4 backups I've done with it so far have had no issues. We run amanda backup. Before this incident the unit was backing up and reading tapes fine. Thanks for any help or suggestions.

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• Cannot Access Web Interface on HP 2510G

  - by Stephen

  I am currently setting up a new infrastructure with HP 2510s as edge switches and an HP E5406 as the main switch. I also have a DHCP and DNS server running on the same network. When i first set up one of my 2510 switches, I gave it a static IP through the console and then went to the web interface to continue my configuration. Later, I realized that I assigned it the wrong IP address, so i went through the web interface and changed the IP address to the correct one. Now, I can't access the web interface. I can telnet to the switch on the new IP address, but the web interface will not load. If I switch from static IP to DHCP, it loads the web interface. Any ideas on what could be causing the web server in the 2510 not to load with the new static IP address?

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• HP ML115 with P400 Smart Array Controller

  - by John

  Hi, I have a HP ML115 server I have installed a HP P400 Smart Array Controller card, I also have 4 x 1TB Samsung Hard drives. I'm unable to get the the controller to detect the hard drives, I have changed the drives to SATA 1.5G without luck, I have also tried connecting a single 80GB Maxtor drive without luck The controller shows up just after boot and tries to initialize, The controller does not show up in the POST prompt, although I can see the controller when booting off a ACU CD THe controller firmware is a little old v4.12 but I have no way to update it. Any ideas on how I can get this going?

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• Where do SATA drives get their power when using a PCI SATA controller on oler PCs?

  - by Sukima

  I've been looking into PCI SATA controller cards online for an older PC and noticed that the ports only have the SATA cable connector and the Power supply does not have the SATA power connectors. I also had a few external eSATA drives which don't power up unless I also plugin the USB cable. Therefore I realize that SATA and eSATA do not carry power and need power else where. When converting older PCs to use a PCI SATA controller how do you provide power to the SATA drives? Anticipating the answer to be some kind of converter cable (which I was unable to search for) then can older power supplies handle added drives? (Assuming a 4 port SATA controller means 4 more drives the power supply has to endure). Or do you have to get a second poer supply and kinda jerry-rig it into an old case?

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• Restoring factory image of HP Laptop

  - by Ahmed

  I use a HP G62. I am unable to use my recovery disk to restore to factory settings. I had no problems earlier until I created an additional partition which I hear might have changed my hard disk to dynamic. How do I get back to 'normal'? I don't mind formatting the disk. I just want my factory OS back. .............. i get an error message at about 69 percent telling me that the restoration process failed. I'm using the factory image disks i created using the hp recovery manager. I have tried formating the hard drive clean and then restoring woth the cd, it didn't work. I was always able to restore before i created that partition.

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• HP 1210 Scan Button does nothing.

  - by Jack M.

  I have an HP 1210 all-in-one nightmare of a printer which has decided not to listen to the scan button anymore. I've dug into it, and see in the properties of the scanner in Windows XP that it says "No applications are registered for this event" under what to do when the Scan button is pressed. I've tried re-installing the HP software, didn't help. Updated the drivers off the website, and downgraded them to the ones on the CD, neither had an effect. Is there any way to tell Windows to just open the Scan/Cammera wizard when I press the Scan button on the printer? Windows XP SP3, if that matters.

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• HP Envy 14, Ubuntu 10.10 and trouble with the graphics cards

  - by Carsten Gehling

  A few days ago I bought a HP Envy 14, containing 2 graphics card: An integrated Intel graphics card, and an ATI HD 5650. I've installed Ubuntu 10.10 32-bit on the machine. Most things work fine out of the box, but the graphics cards are giving me trouble. When booting, I get the message "failed to get i915 symbols, graphics turbo disabled". Then the screen blanks out during the remaining boot period. I am able to get the display working by changing to one of the consoles, then closing and opening the laptop's lid. It seems that Ubuntu gets confused about which card to use. I've read here: http://www.andreas-demmer.de/en/2010/07/18/testbericht-linux-auf-dem-hp-envy-14 that I should be able to turn off one the cards by echoing keywords into /sys/kernel/debug/vgaswitcheroo/switch, but that path is not available on my system. The BIOS does not have any methods to switch of the ATI card. Help anyone? /Carsten

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• HP Photosmart 7450 Prints Noise On Windows 7 Pro 64-bit

  - by David Mackintosh

  I have received a working (in its last location) HP Photosmart 7450 printer. I connected it up to my Windows 7 Pro 64-bit workstation, and the driver was (apparently) installed. The problem is that whenever I try to print from it -- test page, text from notepad, picture, whatever -- it spins through a half dozen sheets of paper, some of which have fractions of text on them, but most of which are either blank or have line noise printed on them. Noise similar to what was printed out on ye olde laserjet printers when the postscript interpreter failed. HP's web site only has a "use the included driver in Windows 7, be happy" instruction. The driver has been removed and added several times. The printer was previously attached to a XP Home computer and worked correctly without incident. Does anyone have any ideas for troubleshooting before I drop this printer in the river?

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• Convert RAID-0 to RAID-1 on HP ML350G6 with P410i zero memory

  - by JLe

  I have an HP ML350 G6 with a P410i zero memory RAID controller. As far as I can understand that means I can't expand a current single drive "RAID-0" configuration to a RAID-1 using the HP Offline ACU without installing memory and BBWC. Is that correct? What makes me think about this is the fact that expanding RAID-0 to RAID-1 should be pretty similar to replacing a failed drive in an already existing RAID-1? So then why can't I expand without memory and BBWC? Is my best option otherwise to (i) use Ghost to capture the disk, create a new RAID-1 with the existing drive and a new one or (ii) buy memory+BBWC and do it online? Thanks

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• HP CM2320 Printer crashes windows 2003 spooler in TS/Citrix

  - by Stephane

  Hello, I'm having a very annoying issue with an HP printer (CM2320): all of a sudden, any user who has that printer installed locally as default printer would crash any Windows 2003 terminal services or Citrix server (XenApp PS 4.5) as soon as he connect, causing the session to hang and other users to be unable to connect to the server. To restore functionality, an administrator has to connect to the server's console session and acknowledge the error message about spoolsv.exe having crashed with an AV. I tried downloading the latest drivers from HP (an adventure worthy of Lara Croft in itself) and install it on all servers but that didn't seem to have helped the situation: the spooler is still crashing. Anyone has a suggestion about what I could do about this ?

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• HP LaserJet 1320 printing black boxes instead of text

  - by David Gard

  I have an HP LaserJet 1320, running off of the HP PCL5 64-bit Universal Driver (Windows 7 Professional, 64-bit). When printing, anything other than body text is blacked out. I.e. on an email, where the 'To...', 'From...', 'CC...' and 'Subect' are usually shown at the top, there is just a black box. And on Word documents, anything to do with Track Changes is also blacked out. I have tried restarting the Print Spooler, and reinstalling the printer, but this does not help. Does anybody know why this is happening?

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• HP DL370 G6 expansion

  - by user72185

  Hi, we are running a HP DL370 server with 6 x 300 gb disks on RAID 5. Due to a Windows update causing our server to fail recently, we couldn't access the data. I now want to separate the data from the OS (Windows server 2008 r2) so that if anything like that happens again, we can route everyone through a separate server. I have seen these HP storageworks enclosures (msa70) and have a couple of questions: Can I just take out our 2.5 inch 10k SAS drives, install them in the new Storageworks NAS and hey presto we would be up and running? If I wanted to then add another drive (I think there are 25 bays), can I just insert a blank but identical drive and the RAID 5 would dynamically expand to incorporate the new drive. Many thanks Adrian

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• Alternatives for HP ProtectTools on EliteBook 2530p

  - by AlexDuggleby

  Hi, I'd like to use the HP fingerprint sensor on my Elitebook 2530p. The system is a fresh Win7 Enterprise 64-bit and we are looking for an alternative to the HP ProtectTools Security Suite, which seems a bit bloated. We have tried the UPEK ProtectorSuite (both WBF and stand-alone edition) and they say they can't find the fingerprint device. The device shows up in device manager, in the BioMetric system configuration I have enabled logon to Windows and Domain credentials. Are there any other fingerprint login software (free or commercial) that you can recommend. Thanks in advance, Alex

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• Brightness Controls not working on HP Dm3t

  - by Karim

  i have an HP dm3t notebook which normally comes with windows 7. after some time i figured out how to install Windows XP on it. but now i am facing a problem that the brightess controls dont work so i am unable to change the brightess. the strange thing is that all the other buttons (sound volume, mute, sleep , etc... ) works but not the 2 brightess controls. i already downloaded the "HP Quick Launch Buttons" so i am asking about suggesitions how can i enable these two buttons in windows XP or even if i can change the brightess using some kind of software. thanks

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• HP ML150 G6 upgrading RAM/CPU beyond specs?

  - by Morten Green Hermansen

  I am being told that some limits on some HP servers can be crossed. Do any of you have any experience with that? A ML150/G6 is limited to 48GB RAM but I have been talking to a German company that guaranties me that this server will be able to be upgraded to 384GB RAM (using 32GB memory modules and 2 CPUs) http://www.compuram.de/en/memory,HP+%28-Compaq%29,Server,Proliant,ML150+G6.htm Can this really be true? The server that I have is using E5504 CPUs but will I be able to upgrade to any CPU that is using a LGA1366 socket? All from a low wattage L5640 all the way to the 6 core, high wattage versions like an X5650? (If cooling and power is adequate ofcause). Is there any limitation with powerregulators and chipset (Intel 5500). I am looking forward to any reply. Thanks in advance and best regards, - Morten Green Hermansen, Fanitas

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• Brightness Controls not working on HP Dm3t

  - by Karim

  i have an HP dm3t notebook which normally comes with windows 7. after some time i figured out how to install Windows XP on it. but now i am facing a problem that the brightess controls dont work so i am unable to change the brightess. the strange thing is that all the other buttons (sound volume, mute, sleep , etc... ) works but not the 2 brightess controls. i already downloaded the "HP Quick Launch Buttons" so i am asking about suggesitions how can i enable these two buttons in windows XP or even if i can change the brightess using some kind of software. thanks

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• How to make a drive partition and install Windows on it from an HP install disc

  - by Zohaib

  I bought a new HP DV6-S190SE, and I want to make multiple partitions on the hard drive. I went to HP's site and discussed with them using online chat. They said that this is not useful to make more than one partition, as when you recover your windows after some time it will erase/delete all files including new partitions, so this would not be very usefull for you. Now, if there is there any way to get rid of the existing structure and install Windows only on the C drive? First of all, how do I partition the harddrive?

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• HP 4530s: Fan is Always On even When Laptop/CPU is Idle

  - by tolitius

  Just bought an HP 4530s from newegg. Laptop is great, but.. The FAN is always on. I did some googling, found it is a known problem, but no easily googlable solution. Tried to: Update BIOS to the latest Disable "CPU fan always on when plugged in" BIOS setting Installed Windows 7 Home (came with), Live CDed Ubuntu, Windows XP Spent 2 hours with horrible HP support Some other things that I can't already recall = spent too much time on it Laptop is not refundable (learned it the hard way, after the fact, by looking at the NEWEGG clever policy that is hidden in "details") I would really appreciate a workable solution / workaround / hack. The laptop is for my friend who will most likely be running Windows XP/7.

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• HP Pavilion dv3 volume control display driver on Windows 7

  - by Farinha

  I've recently bought an HP Pavilion dv3-2150ep and I'm having a hard time getting the volume control display to work as expected. The control is a back-lit touch-sensitive bar above the keyboard. Now the buttons to turn the volume up and down actually do it, but the lightning is not changing at all. The mute button does change color when toggled. I'm not sure if I'm missing any drivers here (I've installed all of those on the HP support page that seem to have something to do with sound and/or display) or if I have to activate this somewhere. Any ideas?

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• PSU aka Power Supply won't turn off and No Power_Good - Safe to keep using?

  - by Tek

  The title is the symptoms of my problem. I mainly chose this title for search engines so people can know why this is happening since I see a lot of uncertainty when it comes to this problem. I do have a question related to the source of the problem though. First of all, Inserting the power to the power supply automatically turns on my computer. Using a power supply tester, the tester automatically turns on without me having to push the button to test the PSU. lol. The PG (Power Good) signal is missing. The strange thing is my computer still turns on (OS boots, etc) considering a missing power good signal. Is it really that unsafe to use the power supply when it's missing the power good signal? All the voltages seem to be in check. Here's a picture: Power Supply Tester Readout And by safe (considering the readout) in the sense that is it likely my components (cpu, mobo, etc) could be damaged?

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