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• Looking for a simple Ticket Management Software

  - by waszkiewicz

  I'm looking for a good, free ticket management software that could be accessible from everywhere. The company is small (10 people) and the first goal is to have a database and to follow important incidents, even if someone is out of office. I tried OTRS, very nice but I suppose a bit complicated for some of our developers. Thanks for your suggestions. EDIT: I forgot to write that the platform is Windows for all users.

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• Remove Live ID authentication from user account

  - by slugster

  I've just run in to a really annoying issue with Windows 8.1 - it seems I cannot remove the need to use Live ID credentials from an account without completely deleting that account. I know the process to do it - use the Disconnect link from the Accounts-Your account screen. The trouble comes when you get to the Switch to a local account screen, it will not let you enter the current account for the user name, instead you must enter a new one thus creating a new user account. Can I revert back to using just a local login without having to recreate the account? It seems quite retarded that I have to recreate the account, as deep down the only change required is which credential provider is used to authenticate the login. (Note that this Live ID linkage was created by using the Windows Store, not as a result of an upgrade from 8 to 8.1).

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• Web Based Project Management System

  We are very well aware about the software development life cycle and project management system. But many of the developers assume that it is available only as desktop application. But now a days there are many online web based project management tools are available in market. In this article I am providing information about what is web based project management system, the available open source web based PMS and the benefits of using web based project management system for business owners.

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• How do I duplicate a server's packages and configuration to another machine?

  - by sharjeel

  I have a production server running Ubuntu. I would like to setup similar configuration installed on my local machine. I'd like to have same packages installed. Since bandwidth is a constraint the traditional disk cloning methods won't work for me. Having same packages installed and same users with same passwords created would be wonderful; i'll tweak rest of the things manually. Is there a good solution to my requirements?

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• Unable to connect to xmpp account with Thunderbird

  - by devav2

  I am trying to connect to a IM account (WebEx connect - Protocol: Jabber/xmpp) with Thunderbird 15 but it fails to connect. It doesn't throw any error just says "Not Connected". Pidgin works perfectly with the same setting what I provided in Thunderbird 15. So the question is Will Thunderbird chat account(xmpp) support libnss3 Do I debug and collect info, when Thunderbird tries to connect to a chat account? I'm on Ubuntu 12.04

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• Is it normal for programmer to work on multiple projects simultaneously.

  - by gasan

  On a current job I have 2 projects to work on. First is very huge system and the second one is smaller but it also big (first project is being developed for 12 years, second for 4 years). At first I was working only on first project and was trying to get used to it. Then I was moved to second project and tried there, so my knowledge about first project became shady. Now I have to work on both projects at the same time. It's very hard for me because despite they both use java, they use different frameworks and the amount of code and business-logic to understand is very big so I really can't hold both that projects in my head. Is it normal and I should get used to it, although my expertise became very squashy, what won't happen if I would work only on a single project? Or should I raise a concern or maybe change employer?

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• INI files or Registry or personal files

  - by Shirish11

  I want to save the configuration of my project. Which includes Screen size Screen Position Folder paths Users settings and so on. The standard places where you can save these are configuration values are: Registry INI files Personal files (like *.cfg) I would like to know how do you choose between these places? Also are there any pros & cons of using any of them?

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• How do you update live web sites with code changes?

  - by Aaron Anodide

  I know this is a very basic question. If someone could humor me and tell me how they would handle this, I'd be greatful. I decided to post this because I am about to install SynchToy to remedy the issue below, and I feel a bit unprofessional using a "Toy" but I can't think of a better way. Many times I find when I am in this situation, I am missing some painfully obvious way to do things - this comes from being the only developer in the company. ASP.NET web application developed on my computer at work Solution has 2 projects: Website (files) WebsiteLib (C#/dll) Using a Git repository Deployed on a GoGrid 2008R2 web server Deployment: Make code changes. Push to Git. Remote desktop to server. Pull from Git. Overwrite the live files by dragging/dropping with windows explorer. In Step 5 I delete all the files from the website root.. this can't be a good thing to do. That's why I am about to install SynchToy... UPDATE: THANKS for all the useful responses. I can't pick which one to mark answer - between using a web deployment - it looks like I have several useful suggesitons: Web Project = whole site packaged into a single DLL - downside for me I can't push simple updates - being a lone developer in a company of 50, this remains something that is simpler at times. Pulling straight from SCM into web root of site - i originally didn't do this out of fear that my SCM hidden directory might end up being exposed, but the answers here helped me get over that (although i still don't like having one more thing to worry about forgetting to make sure is still true over time) Using a web farm, and systematically deploying to nodes - this is the ideal solution for zero downtime, which is actually something I care about since the site is essentially a real time revenue source for my company - i might have a hard time convincing them to double the cost of the servers though. -- finally, the re-enforcement of the basic principal that there needs to be a single click deployment for the site OR ELSE THERE SOMETHING WRONG is probably the most useful thing I got out of the answers. UPDATE 2: I thought I come back to this and update with the actual solution that's been in place for many months now and is working perfectly (for my single web server solution). The process I use is: Make code changes Push to Git Remote desktop to server Pull from Git Run the following batch script: cd C:\Users\Administrator %systemroot%\system32\inetsrv\appcmd.exe stop site "/site.name:Default Web Site" robocopy Documents\code\da\1\work\Tree\LendingTreeWebSite1 c:\inetpub\wwwroot /E /XF connectionsconfig Web.config %systemroot%\system32\inetsrv\appcmd.exe start site "/site.name:Default Web Site" As you can see this brings the site down, uses robocopy to intelligently copy the files that have changed then brings the site back up. It typically runs in less than 2 seconds. Since peak traffic on this site is about 2 requests per second, missing 4 requests per site update is acceptable. Sine I've gotten more proficient with Git I've found that the first four steps above being a "manual process" is also acceptable, although I'm sure I could roll the whole thing into a single click if I wanted to. The documentation for AppCmd.exe is here. The documentation for Robocopy is here.

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• is a merchant account a requirment for a website to take payments

  - by calum

  I have had a quick look but couldn't see anything related. Basically, if we were to accept payments for events on our website, via paypal (essentially a Buy it now! button), as a business, do we need a merchant's account, or will a regular bank account be acceptable? I may have some confusion in terms. My understanding is you need a merchant's account to accept credit card payments, but as we are using PayPal, is this necessary? Thank you for any clarification. disclaimer - I've read What are some options for taking payments on my website? but it doesn't explicitly say if we require a merchant account or not. Thank you.

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• You couldn't write it - Expired SA account

  - by GrumpyOldDBA

  This is the stuff of DBA nightmares ! email trail: Q. Can you reset the SA account on server XXXXX, we think it has expired and now no-one can work. Connect to Server: Surely no-one would set up a Server with an sa account which expires? Thankfully not. Find sa password and change connection to use SA account. Connect without issue. Me. Have checked Server and account is fine. A. Thanks that's great, you've fixed it we can all work now....(read more)

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• Windows user account gets automatically locked

  - by vdboor

  One of the user accounts on a Windows 2003 server is frequently locked. Each time the "Account is locked" (roughly translated) checkbox is enabled in the Account Properties - Account tab. The event viewer only mentions that the account is locked, or that I've unlocked it. However, I don't see any message why the account gets locked in the first place. Are there know reasons why an account gets locked, or is there a way to find out why this happens?

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• Network and Server Management Tools

  - by jessieE

  We are building a farm of test servers. Currently we have 8 servers. We are planning to use the servers to test the following Mysql Cluster Xen or KVM virtualization Heartbeat/Pacemaker/DRDB What tools do experienced sysads use for: Initial installation of operating system( installing centos 5 or ubuntu server manually 8 times seems like a tedious task that just begs for automation) Centralized Configuration Management and Software Updates for Host and possibly Guest(virtualized) servers Hardware, Services and Network Monitoring

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• Is it common to only pay developers for the time they said a project would take?

  - by BAM

  I work at a small startup (<10 people), and I was recently assigned (along with one other developer) to a relatively small project. The project involved moving an existing iOS app to Android. The client told us they had built the app for iOS in 300 man-hours. Not knowing at the time that this figure was completely false, we naively and optimistically assumed that if they could build the app from scratch in that amount of time, we could easily "port" it in a similar amount of time. Therefore, we drafted up a fixed-price contract based on 350 man-hours, with a 5 week deadline. (We are well aware now of how big of a mistake this was... Never let the client tell you how long it's going to take!) Anyway, by week 4 we had already surpassed our 350 hours, and we estimated that there were at least 2 more weeks left on the project. We were told to continue working, but that the company could not afford to pay out on overdue projects anymore. I thought this just meant "be more careful about estimates in the future". However a few weeks later, the company president informed us that we would not be getting paid for any time past 350 man-hours. We argued over the issue for almost an hour. He claimed, however, that this is standard practice for many organizations, and that I was unreasonable for making a big deal out of it. So is this really a common thing, or am I justified in being upset about it? Thanks in advance for any advice!

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• How to reset main user account?

  - by user8302

  My main account got messed up, as I tried to fix it things went downhills. keyboard mess - tried unity --restore and deleting .gconf2*, fail deleted .* in ~, total havoc. Chromium and Firefox crashes etc. Now, another user account is fully functioning, but I really want my regular username back. Is there any way to completely wipe the settings for the messed up account or copy the profile from the functioning user?

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• Can you be a programmer and Business manager at the same time?

  - by the_knight5000

  Hello all, I think I'm struggled in some situation! We are a new start-up with 5 employees (2 Programmers). I'm the Technical Manager and that was so fine! Now I can see the fingers point to me to take the control of everything, as I've the big vision of what our organization do and play the role of CEO or General Manager! I want to, but I've no idea if it would be risky to our organization to make such a decision? How would managerial interrupts affect the technical productivity? Any tips or previous experience about such situation would help :) Thanks in advance!

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• Loked out: Windows 8.1 administrator account disabled

  - by Gregory MOUSSAT

  I installed a Windows 8.1 laptop. By default the Administrator account is disabled. During the install process, the user created belongs to the administrators group (call it FirstUser). I installed various softwares, I created a normal account for the user (call it RealUser), and I mistakenly deleted FirstUser account (while I was connected under this account). I rebooted and... oh well, I understood the mistake. I no longer have access to any administrative privileges. The laptop is still in workgroup. I tested with Offline Windows Password & Registry Editor (latest version): activated Administrator account, and blancked its password (no option to set a new one) gave RealUser account administrative privileges After reboot, only RealUser account is still available. Once logged in, I'm unable to access anything requiring administrative provileges. Does anyone know a way to successfully activate the Administrator account, or whatever ?

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• Is there a product planning tool that has these specific features? [closed]

  - by acjohnson55

  I am working on a web startup in the early stages, and we are struggling a bit to manage the scope and scheduling of our product. We have loads of high-level features in the pipeline, but we need a good way of scheduling them for release iterations and breaking them into actual tasks that can be scheduled (that could be a separate tool, but integration would be preferred). I would say that our product can be pretty cleanly divided into "aspects", and we want to be able to separate features by the aspect to which they apply. Perhaps most importantly, it should be really simple to create and move features between target release points. We don't have physical space for a war room type setup, so whatever we settle upon should ideally have a cloud-type web interface. Right now, we're using Excel to make a grid of product aspects vs. target releases, and we store features at the intersections. But this is not providing a good way of indexing tasks to those features or being able to move them around. I would much rather have something that automates the grid overview. I'm less interested in something that helps with low-level scheduling than I am in something that is good at organizing the product plan at the long-term, high-level view. Is there a product planning tool out there that matches these specifications?

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• Benefits of In-house server management vs outsourcing [closed]

  - by Eric Di Bari

  I've just created a small web-based company. We're planning on using a cloud hosting solution, but don't have the current resources to properly setup and manage the server. As a new company, are there more benefits to bringing someone on-board as part of the organization to manage the server, versus going with a third-party management company? Such as a greater degree of 'ownership' and involvement?

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• How to balance programming projects between feasibility and usefulness

  - by tyjkenn

  I've become fairly competent as a programmer, but I would not say I am a master. I work independently, most as a hobby, although I have done some freelance PHP work. I tend to find myself dabbling in a lot of things: Java Android SDK, Arduino, game scripting, Lua, etc. I've reached the point where I want to start a real software project, but cannot think of a small enough project that allows me enough practice, while still being able to publish a decent piece of software in a reasonable amount of time, and build up a portfolio. More specifically, I was looking at Ubuntu development, in Python, using the Quickly toolset, which includes the PyGTK libraries. So the question is, what is the best way to come up with a small project that is still useful, as a starting point to a software development career?

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• Is it okay to introduce LESS to not so savvy UI Designers?

  - by Jason Nathan

  I just got a job as lead developer and I thought it would be best to seek the expertise of my peers (that's you) before proceeding! I had the opportunity to review my designers and they are mostly photoshop pros with dreamweaver as their main HTML/CSS editor. A more visual experience. I, on the other hand, have had much experience hand-writing all my code. From HTML markup to CSS. From my understanding, my designers have basic CSS knowledge and I am considering a simple 101 style set of tutorials for them to get a better grasp of markup before I moved into more advanced topics like accessibility and microformat markup. We need to get started up quickly. Do you think it's okay to dive into LESS from the get-go?

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• Project Management

  - by user311188

  Hi: I've seen a lot of project managers but I don't have one that have all this features ... do you know any ? (if possible open source) project management (for multiple projects) task assignations or ticket system task owner or task creator says ESTIMATION each user has his own dashboard with "my tasks of today" gantt graphs thank you

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• What happens when you close an Adsense account?

  - by rakibtg

  I need to change my payee name, I have asked in Google Adsense product forum one of top contributor replied me: "You will have to close the account & apply again with using your real payee name. That's why they specifically state that the payee name needs to match the full name on your bank account." https://support.google.com/adsense/answer/47333?hl=en This makes sense, but got few question because the support page do not have sufficient content to help me. My questions are: What happens when you close your Adsense account? If I apply again, then what will be the process to re-gain my account? I mean should I have to apply for a website again, then Adsense team will review and approve that? Is there any chance to disapprove my account? What about current check? I have two check in my hand. So, is Google will send those check again to me with my new payee name? Anyone experienced this problem? I have asked it on Google Forum but got no answer!

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• Where is the time spent?

  - by 280Z28

  Game development is a large process. In your experience, how are the total hours for releasing a game divided over the following major areas. I believe this is useful because few people (none?) are really good at all the areas, so this helps me balance the cost of items I'm not so good at when estimating the complexity of creating a game. Modeling and raw asset creation (textures, audio) Level design Gameplay design Programming Testing Marketing

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• power management of USB-enclosed hard drives

  - by intuited

  With a typical USB hard drive enclosure, is the full range of drive power management functionality available? In what may be an unrelated matter: is it possible to suspend a PC without unmounting an attached USB-powered drive, and then remounting it on resume? This is the behaviour I'm currently seeing (running Ubuntu linux 10.10). Are there certain models or brands that provide more complete control over this aspect of drive operation? My Friendly Neighbourhood Computer Store carries (part of) the Vantec Nexstar product line.

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• What kind of programs/solutions can only be written with OOP or are too hard to achieve without it?

  - by user1598390

  Paraphrasing a recent question: What is Object Oriented Programming ill-suited for? I would like to ask the opposite question: What kind of programs cannot be written unless you use OOP? What kind of programs are not recommended to be written using non-OOP techniques? What kind of programs need OOP in order to even be written? What kind of programs would be too hard to write without OOP ? The answer to this question can help sell the idea of OOP to project leaders that have no special interest in code quality. At least they could buy the idea if one shows them the kind of things that are not even possible unless you use OOP.

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