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  • Outlook.com custom domain, Exchange ActiveSync too many connected devices

    - by Mike C.
    I just setup Outlook.com to run on a custom domain. The web interface works well but when I connect it to Outlook 2013 I get the following error: There are too many devices syncing with this account. To sync using Outlook, try removing another device that is connected with this account such as a phone or another computer. File: outlook\pstprx\storeas\utils\airsyncstatuscodes.h Line: 88 HTTP/1.1 200 OK FolderStatus: 177 To re-try press F9... Error Code: 0x80004005 I've done my home work, using Google, and found that it is often due to having 3 or 4 devices connected to an account with 50+ folders. My account is empty, no email or folder, and is not synced with any devices, I confirmed that on http://devices.live.com. I'm out of option, any help would be greatly appreciated! Thank you

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  • Outlook error-'Can't open e-mail folders.You must connect to Exchange w/ current profile before you can sync folders w/ your Outlook data file'

    - by Emilio
    Note that the error message I put in the title of this question is abbreviated. The actual error message is below. I have an Exchange account and using Outlook 2010 as the client. I run in Cached Exchange Mode and have an .OST file locally. Recently I uninstalled and reinstalled office. I set up a new mail profile when prompted by Outlook 2010 upon first execution of the program. In my initial attempt, I pointed the data file at my existing OST file. In my second attempt, I had Outlook create a fresh empty file. In both cases I'm getting the error 'Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost).', also shown in this screenshot -- http://drop.io/4rc9v9o/asset/outlook-error-png. I don't know how to connect with the current profile - that's what I thought I did when I created a new .OST file? I've had this problem for several days so my OST file is now out of date. Once I get things running I obviously want my active mailbox to update the OST, not the other way around.

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  • Outlook data file cannot be accessed.

    - by Alex
    Hello. I am using the beta 2010 Office Outlook. When I try receive or send, i get the following error "outlook data file cannot be accessed." Repair/reinstall office and try to use any different outlook data files is not take any effect.

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  • Bulk Deleting All Messages in a Folder in Microsoft Outlook Web Access

    - by Chris S
    How do you delete all messages in a folder in Outlook, preferrably through Web Access? I left my Outlook account unattended for several days (on vacation) and when I got back I found several folders with over 5k emails, mostly error logging or spam. When I try to open the Outlook client, it just locks up, presumably unable to download that many emails. I can view at most 100 emails at a time, but I can't select all emails to delete or permanently delete them immediately, so manually deleting this many emails is going to take a while. Gmail has a similar feature to select and delete all emails in a folder, and that's free so I figure being a quality non-free product from Microsoft, Outlook should have a similar feature (yes that's sarcasm). I've Googled, but I'm not finding anything. Is this possible?

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  • Handling the Outlook 2007 AutoArchive PST file

    - by Doug Luxem
    We encourage our users to enable AutoArchive in Outlook 2007 as a way to manage their mailbox sizes. However, we frequently end up running in to problems with the archive.pst file that is generated. The two main problems we have are: The archive.pst file is located in the user's local profile directory and is never backed up. A dead hard drive or stolen laptop could result in months or years of missing email. All other personal data is stored on network shares, but we can't do that for Outlook PST files. Without some sort of manual intervention, the archive will grow to enormous sizes. Although Outlook 2007 SP2 handles the large files better than before, it still results in slow response times from Outlook and an increase likelihood of a corrupt PST file. To mitigate these problems personally, I move the archives to a c:\Outlook folder and manually back that up to a shared drive every month or so. Additionally, I rotate archive files every year so that I have one file for each year (archive2008.pst, etc). Obviously, asking our users to do this same wouldn't help much. We need some sort of automated solution to take care of points 1 and 2. I have to imagine this is a common problem for Exchange organizations, so what is the best method to handle this?

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  • Outlook 2003 / 2007 Word Wrap Behavior Differences

    - by Mikey.B
    Hi Guys, I have an email that requires the use text inside of HTML PRE tags in the message source. When viewing this message, I've noticed that Outlook 2003 will NOT word wrap this text but Outlook 2007 will. What is the correct and expected behavior? Is there a way to force Outlook 2003 to wordwrap the text even though it's inside a PRE tag? Thanks, M

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  • Outlook pst problem

    - by tking
    I've used outlook pst files in the past with great success. a few weeks ago I exported about 2 years worth of email into a pst file. size is around 1.5 gb. when i try ti import that pst back into my outlook it says its not a pst file. I've tried to repair it using pstscan and it repairs errors and will even mount it in Outlook but Outlook cant see any emails, like its an empty pst file. Is there any other way to recover my emails besides loading up backupexec and recovering my mailbox before i made the pst?

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  • Auto Forward mails to gmail from Outlook

    - by Jaison
    I have a highly secured computer windows server 2003 where my outlook express is configured, i want to forward all the mails coming from Outlook to gmail. I put some auto forward rule in outlook but its not working. (May be auto forwarding is disabled). I can forward mails manually. Is there anyway to get rid off this problem?

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  • Outlook 2003 won't send mail

    - by Ho Li Cow
    A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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  • Outlook 2003 won't send mail

    - by RKid
    A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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  • Outlook is looking for a smart card

    - by Sreekumar
    Dell computer with Windows 7 and Outlook 2003. I recently added a smart card reader to my computer for the National Guard so that I can access some military sites that require a smart card to log in. Now, every time Outlook attempts to download any mail from my civilian AT&T account (a pop e-mail server), I get a message asking me to "Insert a smart card". I've traced it to the send/receive feature (specifically receiving e-mails) but can find no reason that Outlook should be looking for a smart card.

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  • How can I create an appointment on a shared Outlook calendar

    - by roryhewitt
    This isn't as basic a question as it may seem. Hence all the descriptive text... I and my team use Outlook 2007. I have my own personal calendar and also I share a calendar with others in my team (which is mainly used to notify everyone of vacations etc.). The others in my team are NOT technical people. I would like to create a shortcut or template that any of us can use to create an appointment in the shared calendar. My initial though was to create a new appointment, but rather than actually put it in the calendar, I would save it as an Outlook Template (.oft) file. Once created, I would send this to my team and tell them to put it in their Templates file and put a shortcut on their desktop. Then, if they want to put a vacation in the shared calendar, they just double-click on the shortcut, change the dates etc. and then save & close it. However, when I do that, it doesn't save the fact that it's an appointment on the shared calendar - it just adds the appointment to the team member's personal calendar. There doesn't seem to be a way to specify a calendar in the template. I've also tried this by saving the template as a .ics or .vcs file, with no better luck. Additionally, if a team member adds an appointment to the shared calendar, other 'sharees' aren't notified, unless the appointment is actually created as a meeting and the other sharees are explicitly invited. I found this online (http://office.microsoft.com/en-us/outlook-help/keep-everyone-informed-about-time-away-from-the-office-HA010209819.aspx) which APPEARS to say that what I want to do isn't built in functionality (since it shows a bunch of steps to go through. I'd PREFER not to have to add this stuff to everyone else's personal calendar directly. So... Is this possible to do, natively (i.e. directly in Outlook)? Would a Sharepoint calendar make more sense and allow this functionality? Is there a way to do what I want which will allow the other team members to be notified? Like I said, I'm looking for as simple an interface as possible - these people aren't going to want to do much more than open something and change dates. Additionally, they're probably not going to have any fancy software on their PC's, although they will be up to date with Java and (maybe) .NET frameworks. Also, before anyone gets funny, yes, this has to work with Outlook 2007, as it's a corporate standard - we're not able to change that, even though e.g. Google Calendar would do this wonderfully. Obviously if this functionality is available in Outlook 2010, then fantastic - we might be able to upgrade. Thanks!

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  • Outlook 2010 says "File is in use by another application or user" while closing

    - by A_Pointar
    Outlook opens, gets new emails and everything but when I close it, it gives me the following error and then opens up a Save a File window after I cancel this error message. There's no other computer that may be using Outlook under this User Name because I just set-up a brand new User Name. However, Colligo Briefcase is attached to the Outlook and not sure if this is triggering and if so how I address the issue!? Thanks a lot!

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  • Outlook 2010 search not working after upgrade to windows 8

    - by Klaaz
    After upgrading my computer to Windows 8 Outlook 2010 has stopped displaying search results. Normally you can enter a (part) of a word in the search box on top of the inbox list and it will show you result immediatly. Even mails allready visible on the screen are not found. Somebody familiar with this issue? Update: maybe relevant: I use an Google Apps Pro account. All mail is synced and locally available in Outlook 2010. I did not change this in any way while upgrading, it was working perfectly before. I can scroll through all the e-mails, new mails are coming in as expected. This morning I received two mails from a person by the name of Rosanne. When searching on her name in Outlook it gives me One (1) result, the last mail from today. Update 2: Rebuilding the index seemed to be working. But after another day it stopped working again. No results whatsoever in Outlook search. Rebuilding indexes every day is not an option as it takes several hours. I suspect it has something to do with the fact that I use Google Apps Pro. It acts like a Exchange server to outlook. In indexing options (configuration) I added the directories containg the PST from this service (mail is also synced locally)

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  • Outlook 2003 won't send mail

    - by RKid
    A colleague's e-mail has just started playing up - he's using Outlook/Office 2003 on a Win XP SP3 machine. Yesterday his mail has suddenly stopped being received, although there are no errors of any kind that i can see. It was only noticed because he didn't have any replys all day. His e-mails seem to send fine - no errors come up, the mail goes into Sent Items as usual, but it never arrives at it's destination. However, when mail is sent from Outlook Web Access, e-mails send fine. All connections to the server appear fine and outlook is 'connected' but I've had a look at the message tracking on our Exchange 2003 server and no messages are appearing when sent from outlook, only when sent through OWA. Where should i be looking ? Thanks.

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  • How to Add Your Gmail Account to Outlook 2013 Using IMAP

    - by Lori Kaufman
    If you use Outlook to check and manage your email, you can easily use it to check your Gmail account as well. You can setup your Gmail account to allow you to synchronize email across multiple machines using email clients instead of a browser. We will show you how to use IMAP in your Gmail account so you can synchronize your Gmail account across multiple machines, and then how to add your Gmail account to Outlook 2013. To setup your Gmail account to use IMAP, sign in to your Gmail account and go to Mail. Click the Settings button in the upper, right corner of the window and select Settings from the drop-down menu. On the Settings screen, click Forwarding and POP/IMAP. Scroll down to the IMAP Access section and select Enable IMAP. Click Save Changes at the bottom of the screen. Close your browser and open Outlook. To begin adding your Gmail account, click the File tab. On the Account Information screen, click Add Account. On the Add Account dialog box, you can choose the E-mail Account option which automatically sets up your Gmail account in Outlook. To do this enter your name, email address, and the password for your Gmail account twice. Click Next. The progress of the setup displays. The automatic process may or may not work. If the automatic process fails, select Manual setup or additional server types, instead of E-mail Account, and click Next. On the Choose Service screen, select POP or IMAP and click Next. On the POP and IMAP Account Settings enter the User, Server, and Logon Information. For the Server Information, select IMAP from the Account Type drop-down list and enter the following for the incoming and outgoing server information: Incoming mail server: imap.googlemail.com Outgoing mail server (SMTP): smtp.googlemail.com Make sure you enter your full email address for the User Name and select Remember password if you want Outlook to automatically log you in when checking email. Click More Settings. On the Internet E-mail Settings dialog box, click the Outgoing Server tab. Select the My outgoing server (SMTP) requires authentication and make sure the Use same settings as my incoming mail server option is selected. While still in the Internet E-mail Settings dialog box, click the Advanced tab. Enter the following information: Incoming server: 993 Incoming server encrypted connection: SSL Outgoing server encrypted connection TLS Outgoing server: 587 NOTE: You need to select the type of encrypted connection for the outgoing server before entering 587 for the Outgoing server (SMTP) port number. If you enter the port number first, the port number will revert back to port 25 when you change the type of encrypted connection. Click OK to accept your changes and close the Internet E-mail Settings dialog box. Click Next. Outlook tests the accounts settings by logging into the incoming mail server and sending a test email message. When the test is finished, click Close. You should see a screen saying “You’re all set!”. Click Finish. Your Gmail address displays in the account list on the left with any other email addresses you have added to Outlook. Click the Inbox to see what’s in your Inbox in your Gmail account. Because you’re using IMAP in your Gmail account and you used IMAP to add the account to Outlook, the messages and folders in Outlook reflect what’s in your Gmail account. Any changes you make to folders and any time you move email messages among folders in Outlook, the same changes are made in your Gmail account, as you will see when you log into your Gmail account in a browser. This works the other way as well. Any changes you make to the structure of your account (folders, etc.) in a browser will be reflected the next time you log into your Gmail account in Outlook.     

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  • How to migrate Outlook Express mail rules?

    - by ronwest
    I have a home computer that only had a 15Gb C: drive, and ran out of space with all the Microsoft Updates, etc, that keep coming down. So I fitted a 160Gb drive as a C: drive and altered the drive jumpers to make the old C: drive into a slave D: drive, to save migrating documents, etc. I've installed a clean copy of Windows XP SP3 and reassigned the new Outlook Express' mailstore path to point to the old mailstore folder that now has a D: drive letter - and it all works OK. However, my extensive list of mail rules have not been transferred to the new OE and I have not been able to identify how they are stored. To find it I added a new rule to the new OE, exited OE, then searched on the whole computer (including hidden/system files) for files altered around the time I added the rule. I hoped I could just overwrite a new empty file with an old one. But the only files that seem to be changed are Windows system-level files and some bits and pieces in the Windows\PreFetch sub-folder. None of them can be opened as XP has them locked, and none of them have names that are anything to do with email or rules. Does anyone know of any way of migrating OE rules, or do I have to re-enter them by hand? Thanks!

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  • DisableCrossAccountCopy not working on some Outlook installs, working on others, both going against Exchange

    - by MikeBaz
    As part of a mail migration project from one Exchange organization to another, we need to be able to prevent users from moving/copying messages between their accounts in each organization. (Yes, users will think this is evil; no, it's not my decision; yes, users will hate us.) Luckily, we thought, Outlook 2010 provides the DisableCrossAccountCopy registry value/policy (cf. http://technet.microsoft.com/en-us/library/ff800883.aspx). (Because you can't do multiple Exchange organizations in a single profile before Outlook 2010, this only matters on Outlook 2010. Yes, I'm ignoring for the sake of this question copy/move to/from the filesystem.) In our test lab, in a test forest with a test Exchange organization, with a second Exchange account added to the profile in either of the "real" Exchange organizations, with the value set to "*", everything works as expected. On a workstation in one of the production domains, however, the setting does not seem to work. We have tried it under HKCU, HKLM, HKCU\Software\Policies, and HKLM\Software\Policies. It simply seems to be ignored. The value was set in the OCT on a test machine, but the OCT (and the ADM/ADMX file) have the wrong type for the value. We have located the value in the registry and removed it everywhere it is found, we think, and put it back in HKCU, but it still isn't taking. At the moment, a clean Outlook install is not an option - even if it was, we at this point would need to know what to do to fix the pushed copy (I didn't push the copy out to thousands of machines, I've just been asked to help clean up the current mess). Thoughts?

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  • How can I change the default location/action of 'Open Outlook Data File' in Outlook 2010?

    - by Chadddada
    I have recently deployed a Remote Desktop Host server that functions as a remote Microsoft Office 2010 work space for users. In part of the locking down of this server I have installed all programs on the D: drive and, through the use of Group Policy, hidden all the drives on the server from standard users. In addition to hiding these drives I am not allowing users to save anything locally (on the server) or open Libraries. However one of the functions of the server is to provide the Outlook client. Often users will have the .PST file stored on a network location and want to open this in Outlook. Can I change the default action or location that File Open Open Outlook Data File looks or tries to pull the file from? The default location seems to be under Users / Libraries. When click 'Open' you get a warning: This operation has been cancelled due to restrictions in effect on this computer. Clicking OK drops the user into a small menu that shows attached network drives under Computer. Can I instead have the 'Open' click drop the users in a defined network drive or just open computer and allow them to select a share? I don't want them to see the error message. A solution that looks to have been used for Office 2000/03 is: Key: HKEY_CURRENT_USER\Software\Microsoft\Office\<version>\Outlook Value name: ForceOSTPath Value type: REG_EXPAND_SZ Value: path to your storage folder I am not sure if there is a better way to do this now OR if this even works with Office 2010.

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  • Change Outlook's default calendar to iCloud (meeting requests end up in wrong calendar)

    - by flohei
    Following scenario: I've got a main computer (Windows 7, Office 2010) which is being used to manage contacts, meetings, etc. using Outlook. Now I've added an iPad and an iPhone to sync using iCloud. I moved all appointments and contacts from the old PST file to the iCloud file. All the data syncs nicely. The email account I'm using in Outlook is an IMAP account which opens up another data file which brings us to a total of three data files in Outlook's side bar. The problem: When one of our clients sends us meeting requests via email they show up in the IMAP's inbox. When we open them up they automatically get added to Outlook's default calendar (the one in the original PST). Is there any chance not to add them to that calendar but the iCloud one? Basically we could completely get rid of the original PST since we don't use it at all anymore but the settings do not allow me to remove this PST file and set the iCloud one as default. Thanks!

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  • Default sending all mails from the one account on Outlook 2007

    - by user45774
    I have two email accounts configured on my outlook 2007. One account is connecting to my exchange server which is the default I have another account connecting to my gmail. I want to by default send or reply all the emails that I receive on my gmail account through my exchange server account only. When I try replying to the email that I receive from the gmail account it gets defaulted to the same (gmail account). I need to manually change it to exchange server account. I want that to be changed to exchange server account by default for all the mails that I send or reply to. I don't want to do the manual process mentioned below in steps: Step 1: In the message window, click Account. Step 2: Click the account that you want to use. Is there a way to set the exchange server account for sending and replying to all emails on outlook irrespective of the number of accounts that I have on outlook. I have my outlook installed on a windows 2003 server.

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  • Add Your Gmail Account to Outlook 2010 Using IMAP

    - by Mysticgeek
    If you’re upgrading from Outlook 2003 to 2010, you might want to use IMAP with your Gmail account to synchronize mail across multiple machines. Using our guide, you will be able to start using it in no time. Enable IMAP in Gmail First log into your Gmail account and open the Settings panel. Click on the Forwarding and POP/IMAP tab and verify IMAP is enabled and save changes. Next open Outlook 2010, click on the File tab to access the Backstage view. Click on Account Settings and Add and remove accounts or change existing connection settings. In the Account Settings window click on the New button. Enter in your name, email address, and password twice then click Next. Outlook will configure the email server settings, the amount of time it takes will vary. Provided everything goes correctly, the configuration will be successful and you can begin using your account. Manually Configure IMAP Settings If the above instructions don’t work, then we’ll need to manually configure the settings. Again, go into Auto Account Setup and select Manually configure server settings or additional server types and click Next.   Select Internet E-mail – Connect to POP or IMAP server to send and receive e-mail messages. Now we need to manually enter in our settings similar to the following. Under the Server Information section verify the following. Account Type: IMAP Incoming mail server: imap.gmail.com Outgoing mail server (SMTP): smtp.gmail.com Note: If you have a Google Apps account make sure to put the full email address ([email protected]) in the Your Name and User Name fields. Note: If you live outside of the US you might need to use imap.googlemail.com and smtp.googlemail.com Next, we need to click on the More Settings button… In the Internet E-mail Settings screen that pops up, click on the Outgoing Server tab, and check the box next to My outgoing server (SMTP) requires authentication. Also select the radio button next to Use same settings as my incoming mail server. In the same window click on the Advanced tab and verify the following. Incoming server: 993 Incoming server encrypted connection: SSL Outgoing server encrypted connection TLS Outgoing server: 587 Note: You will need to change the Outgoing server encrypted connection first, otherwise it will default back to port 25. Also, if TLS doesn’t work, we were able to successfully use Auto. Click OK when finished. Now we want to test the settings, before continuing on…it’s just easier that way incase something was entered incorrectly. To make sure the settings are tested, check the box Test Account Settings by clicking the Next button. If you’ve entered everything in correctly, both tasks will be completed successfully and you can close out of the window. and begin using your account via Outlook 2010. You’ll get a final congratulations message you can close out of… And begin using your account via Outlook 2010. Conclusion Using IMAP allows you to synchronize email across multiple machines and devices. The IMAP feature in Gmail is free to use, and this should get you started using it with Outlook 2010. If you’re still using 2007 or just upgraded to it, check out our guide on how to use Gmail IMAP in Outlook 2007. Similar Articles Productive Geek Tips Add Your Gmail To Windows Live MailForce Outlook 2007 to Download Complete IMAP ItemsUse Gmail IMAP in Microsoft Outlook 2007Prevent Outlook with Gmail IMAP from Showing Duplicate Tasks in the To-Do BarSetting up Gmail IMAP Support for Windows Vista Mail TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Cool Looking Skins for Windows Media Player 12 Move the Mouse Pointer With Your Face Movement Using eViacam Boot Windows Faster With Boot Performance Diagnostics Create Ringtones For Your Android Phone With RingDroid Enhance Your Laptop’s Battery Life With These Tips Easily Search Food Recipes With Recipe Chimp

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  • Sending same email through two different accounts on different domains using Outlook 2010

    - by bot
    I am a programmer and don't have experience in Outlook configurations. Our company has two email domains namely xyz.com and xyz.biz. Each employee has an email id on one of these domains but not both depending on the project they are working on. The problem we are facing is that when a communication email is sent from the Accounts, HR, Admin, etc departments, they need to send the email twice. Once through the xyz.com account to all employees with an email address on xyz.com and once through xyz.biz to all employees with an email address on xyz.biz. I am not sure why they have to send two separate emails but the IT team has directed all departments to do so as there is no other solution according to them. Even though two different groups have been created, sending an email to employees in a group of xyz.biz from xyz.com does not seem to work. I want to know if Outlook provides a feature such that we can configure some kind of rules to send an email through an id on xyz.com to all users on xyz.com and the same email gets sent automatically to users on xyz.biz through an id on xyz.biz. The only technical details I know is that we are using Exchange 2003 and the IT team claims that this is a limitation causing the problem. Edit: Our company is split into two main divisions depending on the type of projects. I am pretty sure I use domain XYZ wheras the employees in the other division use the doman ABC to log in into the windows machine or outlook itself. Also, employees in domain XYZ can access the machines on the network in domain ABC but not the other way around

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  • OWA, Outlook Anywhere, RPCPing Inconsistencies

    - by pk.
    I'm troubleshooting an Outlook Anywhere issue with a new Exchange 2010 server. The server in question, MS2010, is behind a SonicWALL NSA 2400 device and works wonderfully except for Outlook Anywhere. Outlook Anywhere works internally and I've verified (through Ctrl-Right Click --> Connection Status) that I'm able to connect to MS2010 over HTTPS. When trying to connect to the server using HTTPS from outside the firewall, I'm unable to do so. A Wireshark trace shows 30 or so successful HTTPS packet transmissions, and then it fails with 3 straight transmissions to a destination port of 135. I have no idea why my computer is attempting to access anything on port 135 since I've setup my profile to use HTTPS on both slow and fast connections. I'm 99% certain that the firewall is configured correctly. I run Outlook Web Access (also HTTPS) on the same server and there are no issues with access. EDIT: My Autodiscover settings are correct (as far as I can tell). My server passes the Outlook Anywhere and Autodiscover tests at https://www.testexchangeconnectivity.com/. I've been using the RPCPing utility to troubleshoot and have come across the following results: Internally- >rpcping -t ncacn_http -s mail.mydomain.com -o RpcProxy=mail.mydomain.com -P "pk,mydomain,*" -I "pk,mydomain,*" -H 1 -u 10 -a connect -F 3 -v 3 -E -R none RPCPing v2.12. Copyright (C) Microsoft Corporation, 2002 OS Version is: 6.1, Service Pack 1 RPCPinging proxy server mail.mydomain.com with Echo Request Packet Sending ping to server Response from server received: 200 Pinging successfully completed in 93 ms Externally- >rpcping -t ncacn_http -s mail.mydomain.com -o RpcProxy=mail.mydomain.com -P "pk,mydomain,*" -I "pk,mydomain,*" -H 1 -u 10 -a connect -F 3 -v 3 -E -R none RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006 Enter password for RPC/HTTP proxy: RPCPing set Activity ID: {fc8411ba-2987-4175-b37b-801dc69d5ff9} RPCPinging proxy server mail.mydomain.com with Echo Request Packet Setting autologon policy to high WinHttpSetCredentials for target server called Error 87 : The parameter is incorrect. returned in WinHttpSetCredentials Ping failed What should I be checking in order to troubleshoot my Outlook Anywhere issues? I'm using Windows 7 SP1 for internal and external access. EDIT: Autodiscover.xml content <?xml version="1.0"?> <Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"> <User> <DisplayName>John Doe</DisplayName> <LegacyDN>/o=MYDOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=pk</LegacyDN> <DeploymentId>d35170cc-f3a7-42c5-9427-1f554a469126</DeploymentId> </User> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>EXCH</Type> <Server>MS2010.MYDOMAIN.local</Server> <ServerDN>/o=MYDOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MS2010</ServerDN> <ServerVersion>738180DA</ServerVersion> <MdbDN>/o=MYDOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MS2010/cn=Microsoft Private MDB</MdbDN> <ASUrl>https://MS2010.MYDOMAIN.local/EWS/Exchange.asmx</ASUrl> <OOFUrl>https://MS2010.MYDOMAIN.local/EWS/Exchange.asmx</OOFUrl> <OABUrl>http://MS2010.MYDOMAIN.local/OAB/2c34c9f5-5521-4c8c-b684-538df815052a/</OABUrl> <UMUrl>https://MS2010.MYDOMAIN.local/EWS/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <PublicFolderServer>MS2007.MYDOMAIN.local</PublicFolderServer> <AD>dc1.MYDOMAIN.local</AD> <EwsUrl>https://MS2010.MYDOMAIN.local/EWS/Exchange.asmx</EwsUrl> <EcpUrl>https://MS2010.MYDOMAIN.local/ecp/</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um> <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt> <EcpUrl-ret>?p=organize/retentionpolicytags.slab&amp;exsvurl=1</EcpUrl-ret> <EcpUrl-sms>?p=sms/textmessaging.slab&amp;exsvurl=1</EcpUrl-sms> </Protocol> <Protocol> <Type>EXPR</Type> <Server>mail.mycompany.com</Server> <ASUrl>https://mail.mycompany.com/ews/exchange.asmx</ASUrl> <OOFUrl>https://mail.mycompany.com/ews/exchange.asmx</OOFUrl> <OABUrl>https://mail.mycompany.com/OAB/2c34c9f5-5521-4c8c-b684-538df815052a/</OABUrl> <UMUrl>https://mail.mycompany.com/ews/UM2007Legacy.asmx</UMUrl> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <SSL>On</SSL> <AuthPackage>Basic</AuthPackage> <CertPrincipalName>msstd:mail.mycompany.com</CertPrincipalName> <EwsUrl>https://mail.mycompany.com/ews/exchange.asmx</EwsUrl> <EcpUrl>https://mail.mycompany.com/owa/</EcpUrl> <EcpUrl-um>?p=customize/voicemail.aspx&amp;exsvurl=1</EcpUrl-um> <EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1</EcpUrl-aggr> <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;</EcpUrl-mt> <EcpUrl-ret>?p=organize/retentionpolicytags.slab&amp;exsvurl=1</EcpUrl-ret> <EcpUrl-sms>?p=sms/textmessaging.slab&amp;exsvurl=1</EcpUrl-sms> </Protocol> <Protocol> <Type>WEB</Type> <Port>0</Port> <DirectoryPort>0</DirectoryPort> <ReferralPort>0</ReferralPort> <Internal> <OWAUrl AuthenticationMethod="Basic, Fba">https://MS2010.MYDOMAIN.local/owa/</OWAUrl> <Protocol> <Type>EXCH</Type> <ASUrl>https://MS2010.MYDOMAIN.local/EWS/Exchange.asmx</ASUrl> </Protocol> </Internal> <External> <OWAUrl AuthenticationMethod="Fba">https://mail.mycompany.com/owa/</OWAUrl> <Protocol> <Type>EXPR</Type> <ASUrl>https://mail.mycompany.com/ews/exchange.asmx</ASUrl> </Protocol> </External> </Protocol> </Account> </Response> </Autodiscover>

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