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• What Can You Do When You Need More Than Just CRM?

  - by charles.knapp

  Sometimes a company needs more than just CRM to grow profitably. What if you also need ERP for streamlining the rest of your operations? Unlike CRM-only companies, Oracle can help you - today. For example, Myriad Genetics was an early pioneer and is currently a global life sciences leader in the exciting field of molecular diagnostic products. To keep pace with company growth, Myriad needed to integrate disparate systems and automate paper-based processes. Furthermore, Myriad needed to increase sales pipeline visibility to maximize customer service. Myriad selected Oracle CRM On Demand and E-Business Suite ERP applications. As a result, Myriad standardized sales processes, ensured greater visibility into the pipeline, and improved customer service. Read more here about Myriad and their business results.

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• Requirements Gathering Form?

  - by Daveo

  Do you use a standard form to gather requirements from a customer prior to making a website? If so what are the questions you ask? For example Purpose of Website: (sell products, reduce number of enquires, reduce work load, etc) Do you have you’re an existing logo? (can you send it via email) Do you have a preferred font for the website text? Do you have a colour theme for your logo, business cards, shop you would like to keep on the website Do you have photos you can provide of your Products? etc Ofcause it would need to be tweaked slightly for each customer but I was looking for a generic document as a baseline.

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• Kanban vs. Scrum

  - by Andrew Siemer

  Can someone with Kanban experience tell me how Kanban and Scrum differ? What are the pro's and con's of each of the different project management methodologies? Kanban seems to be getting a lot of press these days. I don't want to miss the hottest new way of tracking my teams failures (...and successes). Responses @S. Lott - What part of this article wasn't clear enough? infoq.com/articles/hiranabe-lean-agile-kanban/…. Do you have a more specific question? That is a great article but technically no it is not clear enough. That article gives a great amount of detail about kanban (and thank you for it...good read) but it does not specifically contrast Kanban vs. Scrum. That article will help someone like me make a decision but it most certainly won't help someone like my boss or in general someone less experienced! I was hoping for a quick overview of kanban pros and cons contrasted to scrum pros and cons. Thanks though! @S. Lott - Why do you say kanban vs. scrum? What leads you to conclude they are conflicting approaches? Can you make your question more specific? I don't think that they are necessarily conflicting. But they are different enough for a user to adhere to one over the other. Perhaps one fits a project or company better than the other? How would I sell one over the other when presenting a project management approach. Say I went to a company that was currently stuck in the rutt that is "water fall" - why would I sell one approach over the other?

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• Batch faulting in a to-many relationship for a collection of objects

  - by indragie

  Scenario: Let's say I have an entity called Author that has a to-many relationship called books to the Book entity (inverse relationship author). If I have an existing collection of Author objects, I want to fault in the books relationship for all of them in a single fetch request. Code This is what I've tried so far: NSArray *authors = ... // array of `Author` objects NSFetchRequest *fetchRequest = [NSFetchRequest fetchRequestWithEntityName:@"Book"]; fetchRequest.returnsObjectsAsFaults = NO; fetchRequest.predicate = [NSPredicate predicateWithFormat:@"author IN %@", authors]; Executing this fetch request does not result in the books relationship of the objects in the authors array being faulted in (inspected via logging). I've also tried doing the fetch request the other way around: NSArray *authors = ... // array of `Author` objects NSFetchRequest *fetchRequest = [NSFetchRequest fetchRequestWithEntityName:@"Author"]; fetchRequest.returnsObjectsAsFaults = NO; fetchRequest.predicate = [NSPredicate predicateWithFormat:@"SELF IN %@", authors]; fetchRequest.relationshipKeypathsForPrefetching = @[@"books"]; This doesn't fire the faults either. What's the appropriate way of going about doing this?

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• Save many-to-one relationship from JSON into Core Data

  - by Snow Crash

  I'm wanting to save a Many-to-one relationship parsed from JSON into Core Data. The code that parses the JSON and does the insert into Core Data looks like this: for (NSDictionary *thisRecipe in recipes) { Recipe *recipe = [NSEntityDescription insertNewObjectForEntityForName:@"Recipe" inManagedObjectContext:insertionContext]; recipe.title = [thisRecipe objectForKey:@"Title"]; NSDictionary *ingredientsForRecipe = [thisRecipe objectForKey:@"Ingredients"]; NSArray *ingredientsArray = [ingredientsForRecipe objectForKey:@"Results"]; for (NSDictionary *thisIngredient in ingredientsArray) { Ingredient *ingredient = [NSEntityDescription insertNewObjectForEntityForName:@"Ingredient" inManagedObjectContext:insertionContext]; ingredient.name = [thisIngredient objectForKey:@"Name"]; } } NSSet *ingredientsSet = [NSSet ingredientsArray]; [recipe setIngredients:ingredientsSet]; Notes: "setIngredients" is a Core Data generated accessor method. There is a many-to-one relationship between Ingredients and Recipe However, when I run this I get the following error: NSCFDictionary managedObjectContext]: unrecognized selector sent to instance If I remove the last line (i.e. [recipe setIngredients:ingredientsSet];) then, taking a peek at the SQLite database, I see the Recipe and Ingredients have been stored but no relationship has been created between Recipe and Ingredients Any suggestions as to how to ensure the relationship is stored correctly?

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• Which is the best opensource IT infra management s/w?

  - by karthick

  I am looking for some opensource IT infrastructure management s/w which should be able to monitor, manage servers & pc's, network devices, printers etc and it should have patch management, software inventory, user activity data etc And I am planning to have it on a linux server and it should be manageable for both linux and windows machines. I have found many while googling, but I don't know which is the best one. So anyone please suggest me, which is the best one I am looking for?.... Thanks... Your help is greatly appreciated..

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• What configuration management solutions exist in a non-networked environment?

  - by Rob Spieldenner

  My servers exist in an environment without outside network connectivity (this is a requirement), so when I deploy updates all packages, binaries, config files, etc. must be included on the delivered media. And of course I want some sort of configuration management so I can tell what has and hasn't been installed. So I was wondering if people had experience with chef, puppet, or another configuration management type tool for dealing with this type of environment. Worst case I deploy my updates as an RPM. EDIT: My setup has both Linux servers and Windows servers.

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• Quick and dirty user management service for Linux VMs?

  - by quack quixote

  Background I have a home server running Debian, and a workstation that runs various VirtualBox VMs (mostly Linuxen but some Windows). At the moment, I'm creating my main user account anew for every new Linux VM. I'd like to make use of a centralized user-management scheme instead, so I can just configure the new VMs for the directory technology and let them handle user lookups automatically. The last time I worked with anything like this, NIS+ was still in fashion. I have a vague notion of what LDAP and Active Directory are, but no knowledge of how to configure them for what I want. Question What user-management/network-directory technology should I use for providing user accounts to my network? The server must run on Debian Lenny. Client configuration should be simple point-at-server-and-go. I need an example configuration for one sample user account. (nice-to-have) I may want to mount the user's home directory from the server. (nice-to-have) The same configuration works with Windows clients.

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• Mostly offsite asset management (laptops/smartphones) - what is a good SaaS based solution?

  - by Jack T

  Most of our company assets are offsite. Everyone either works at home or onsite at a customer. Most asset management/audit/remote control software concentrate on company LAN based assets. We don't need an NMS as we use OpenNMS in the internal network. I was thinking of something like Altiris Client Management Suite but since everything is connected to the internet a SaaS based solution sounds like the ways to go. LogMeIn Central looks ok but not that comprehensive. What do you guys use?

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• Memory management (segmentation and paging) in 80286 and 80386: How does it work?

  - by Andrew J. Brehm

  I found lots of Web sites and books explaining how memory management worked on the 8086 and later x86 CPUs in Real Mode. I understand, I think, how two 16 bit values, segment address and offset are combined to get a linear 20 bit physical address (shift segment four bits to the left, add offset; segments are 64K and start every 16 bytes). But I couldn't find any good Web sites or books that explained how memory management works in Protected Mode, specifically the differences between 80286 and 80386. Can anyone point me to a good Web site or book (or explain it right here)? (For extra credit, i.e. an upvote, how does it work in Long Mode?)

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• What's the strengths and weaknesses of existing configuration management systems?

  - by Daniel C. Sobral

  I was looking up here for some comparisons between CFEngine, Puppet, Chef, bcfg2, AutomateIt and whatever other configuration management systems might be out there, and was very surprised I could find very little here on Server Fault. For instance, I only knew of the first three links above -- the other two I found on a related google search. So, I'm not interested in what people think is the best one, or which they like. I'd like to know the following: Configuration Management System's name. Why it was created (as opposed to using an existing solution). Relative strengths. Relative weaknesses. License. Link to project and examples.

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• What's the strengths and weaknesses of existing configuration management systems?

  - by Daniel C. Sobral

  I was looking up here for some comparisons between CFEngine, Puppet, Chef, bcfg2, AutomateIt and whatever other configuration management systems might be out there, and was very surprised I could find very little here on Server Fault. For instance, I only knew of the first three links above -- the other two I found on a related google search. So, I'm not interested in what people think is the best one, or which they like. I'd like to know the following: Configuration Management System's name. Why it was created (as opposed to using an existing solution). Relative strengths. Relative weaknesses. License. Link to project and examples.

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• OS X Server DNS management

  - by Sorin Buturugeanu

  I have an OS X 10.6 Server running, which has PHP, Apache, MySQL, and DNS running on it. I want to take the DNS management out of the Server Admin App. I know that the DNS configuration files (the ones BIND uses) are plain text files (which have to obey some rules, obviously). The main reason for this is because I wanted to setup DKIM for one of my domains, and I had to add a TXT record to the subdomain pm._domainkey.example.com. Server Admin did not let me add that subdomain, because of the "invalid" underscore character. I searched for web based DNS management tools (the ones that I would install on my server and would allow me to manage my DNS records), but I couldn't find any good ones. (There were a couple that I managed to install, but they didn't see the configuration that I already had setup in Server Admin). Now I'm looking into editing the config files directly, but I don't know where they're located. This is a test / development server, so messing it up wouldn't be such a disaster. I know "I shouldn't do this", but I want to :). Thanks for your help.

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• Rescue overdue offshore projects and convince management to use automated tests

  - by oazabir

  I have published two articles on codeproject recently. One is a story where an offshore project was two months overdue, my friend who runs it was paying the team from his own pocket and he was drowning in ever increasing number of change requests and how we brainstormed together to come out of that situation. Tips and Tricks to rescue overdue projects Next one is about convincing management to go for automated test and give developers extra time per sprint, at the cost of reduced productivity for couple of sprints. It’s hard to negotiate this with even dev leads, let alone managers. Whenever you tell them - there’s going to be less features/bug fixes delivered for next 3 or 4 sprints because we want to automate the tests and reduce manual QA effort; everyone gets furious and kicks you out of the meeting. Especially in a startup where every sprint is jam packed with new features and priority bug fixes to satisfy various stakeholders, including the VCs, it’s very hard to communicate the benefits of automated tests across the board. Let me tell you of a story of one of my startups where I had the pleasure to argue on this and came out victorious. How to convince developers and management to use automated test instead of manual test If you like these, please vote for me!

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• Adaptive Case Management – Exposing the API – part 1 by Roger Goossens

  - by JuergenKress

  One of the most important building blocks of Adaptive Case Management is the ACM API. At one point or another you’re gonna need a way to get information (think about a list of stakeholders, available activities, milestones reached, etc.) out of the case. Since there’s no webservice available yet that exposes the internals of the case, your only option right now is the ACM API. ACM evangelist Niall Commiskey has put some samples online to give you a good feeling of the power of the ACM API. The examples show how you can access the API by means of RMI. You first need to obtain a BPMServiceClientFactory that gives access to the important services you’ll mostly be needing, i.e. the IBPMUserAuthenticationService (needed for obtaining a valid user context) and the ICaseService (the service that exposes all important case information). Now, obtaining an instance of the BPMServiceClientFactory involves some boilerplate coding in which you’ll need the RMI url and user credentials: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM,API,Adaptive Case Management,Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

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• ASP.NET developers turning to Visual WebGui for rich management system

  - by Webgui

  When The Center for Organ Recovery & Education (CORE) decided they needed a web application to allow easy access to the expenses management system they initially went to ASP.NET web forms combined with CSS. The outcome, however, was not satisfying enough as it appeared bland and lacked in richness. So in order to enrich the UI and give the web application some glitz, Visual WebGui was selected. Visual WebGui provided the needed richness and the familiar Windows look and feel also made the transition for the desktop users very easy. The richer GUI of Visual WebGui compared to ASP.NET conveyed some initial concerns about performance. But the Visual WebGui performance turned out to be a surprising advantage as the website maintained good response times. Working with Visual WebGui required a paradigm shift for the development process as some of the usual methods of coding with ASP.NET did not apply. However, the transition was fairly easy due to the simplicity and intuitiveness of Visual WebGui as well as the good support and documentation. “The shift into a different development paradigm was eased by the Visual WebGui web forums which are very active thanks to a large, involved community. There are also several video and web pages dedicated to answering the most commonly asked questions and pitfalls" Dave Bhatia, Systems Engineer who added "A couple of issues such as deploying on IIS7 seemed to be show stoppers at first, however the solution was readily available in a white paper on the Gizmox website.” The full story is found on the Visual WebGui website: http://www.visualwebgui.com/Gizmox/Resources/CaseStudies/tabid/358/articleType/ArticleView/articleId/964/The-Center-for-Organ-Recovery-Education-gets-a-web-based-expenses-management-system.aspx

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• ORACLE Fusion Middleware Summer Camps in Lisbon: Includes Advanced ADF Training by Oracle Product Management

  - by Frank Nimphius

  From July 9th - JUly 13th 2012, Frank Nimphius and Grant Ronald from the JDeveloper and ADF Product Management team present an 4 1/2 day advanced ADF Training Lisbon for the EMEA Oracle SOA Community. The training runs in parallel to an advanced WebCenter training giving you a chance to network with your peers during breaks and lunch. See below announcement by the ORACLE EMEA SOA Community for details:For Specialized partners who are working on following projects & opportunities, we (Oracle) offer these advanced summer camps:    ADF 11g     WebCenter Portal     SOA Suite 11g     ADF for BPM Suite 11     WebCenter Sites 11g All training sessions will be from HQ product management and our PTS team. The sessions will take place in July in Lisbon Portugal and Munich Germany. . Participation is limited to two people per company and bootcamp. Registration is handled by first come first serve, please pay attention to the skill requirements, the pre-requisitions and the follow up! We will not accept people onto the training who do not match the criteria!Lisbon: Monday, July 9th 11:00AM - Friday July 13th 16:00 PM (Lisbon time) ADF 11g advanced training by Grant Ronald and Frank Nimphius WebCenter Portal advanced training by Stefan Krantz and Angelo Santagata Cost: Free of charge, cancelation or no-show fee 2.000€Bootcamps are limited to 20 persons first come first serveFor details and registration please visit Lisbon registration page

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• Password Management for Oracle WebLogic customers

  - by Anthony Shorten

  One of the most common requests for enhancements I get across my desk is that customers wish to allow end users to change their passwords from our products. Now, typically password management is not in the realm of individual applications but it is an infrastructure requirement, so we don't usually add this to our roadmaps by default. The issue is that with the vast range of security stores that can be used with our product line across the Web Application Servers we support, it is almost impossible to come up with a generic enough API to work across them. If you have a specific security store on a specific Web Application Server platform then there are simpler solutions. There are a number of ways of implementing this without providing functionality specific functionality: Oracle sells Identity Management software that offers common API's to manage passwords. You can purchase those products and link to the password change dialog in those products using Navigation Keys. If you are a customer using Oracle WebLogic, then there is a sample JSP's that can be linked to provide this functionality under Oracle TechNet (registration required) under Code Samples (project S20). These can be added as a Navigation Key to complete the functionality. This will allow end users to manage their own passwords. Obviously these are all samples and should be treated as customizations when you implement them. If you wish to understand Navigation Keys, then look at the Oracle Utilities Application Framework Integration Guidelines (Doc Id: 789060.1) available from My Oracle Support.

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• Case Management In-Depth: Stakeholders & Permissions by Mark Foster

  - by JuergenKress

  We’ve seen in the previous 3 posts in this series what Case Management is, how it can be configured in BPM Studio and its lifecycle. I now want to go into some more depth with specific areas such as:. Stakeholders & Permissions Case Activities Case Rules etc. In the process of designing a Case Management solution it is important to know what approach to take, what questions to ask and based on the answers to these questions, how to implement. I’ll start with Stakeholders & Permissions. Stakeholders The users that perform actions on case objects, defined at a business level, e.g. “Help Desk Agent”, “Help Desk Supervisor” etc. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: ACM,BPM,Mark Foster,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Internship in License Contract Management

  - by cristian.condurache(at)oracle.com

  Hi Everyone, My name is Luca. I am an intern in the License Contract Management team in Italy. I have studied Economics and Business in Pescara and finished my Master’s Degree in July 2009. After a short work experience near my home town I decided to look for a job in an International Company. I got in touch with Oracle in January 2010. I had a telephone interview and then a face-to-face interview. On a cold and grey morning, I arrived in Milan....my first impression was fantastic....a big modern building with wide TVs everywhere. I was a little nervous but very excited. I understood this could be a great opportunity... The interview went well and I started to work in March. After a training period I was quickly involved in the closing of the last quarter of the fiscal year - of which May is the last month at Oracle. Working as a License Contract Manager is a real challenge for a fresh graduate. It involves thoroughly understanding the Oracle Policies and Practices with regards to License Contracts. In my experience, especially in May, I learnt to work under high pressure, within time constrains, and to keep up with constant changes. In this period I also had the opportunity to be involved in different negotiations, being directly in contact with the customers. This helped me to develop my relational skills during complex transactions. Looking back at the nine months at Oracle I can say I have a better understanding of the IT world. It is a complex environment that changes continously, offering new challenges to learn from everytime. If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: License Contract Management,oppotunity,Oracle Policies,internship

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• What Poor Project Management Might Be Costing You

  - by Sylvie MacKenzie, PMP

  For project-intensive organizations, capital investment decisions define both success and failure. Getting them wrong—the risk of delays and schedule and cost overruns are ever present—introduces the potential for huge financial losses. The resulting consequences can be significant, and directly impact both a company’s profit outlook and its share price performance—which in turn is the fundamental measure of executive performance. This intrinsic link between long-term investment planning and short-term market performance is investigated in the independent report Stock Shock, written by a consultant from Clarity Economics and commissioned by the EPPM Board. A new international steering group organized by Oracle, the EPPM Board brings together senior executives from leading public and private sector organizations to explore the critical role played by enterprise project and portfolio management (EPPM). Stock Shock reviews several high-profile recent project failures, and combined with other research reviews the lessons to be learned. It analyzes how portfolio management is an exercise in balancing risk and reward, a process that places the emphasis firmly on executives to correctly determine which potential investments will deliver the greatest value and contribute most to the bottom line. Conversely, it also details how poor evaluation decisions can quickly impact the overall value of an organization’s project portfolio and compromise long-range capital planning goals. Failure to Deliver—In Search of ROI The report also cites figures from the Economist Intelligence Unit survey that found that more organizations (12 percent) expected to deliver planned ROI less than half the time, than those (11 percent) who claim to deliver it 90 percent or more of the time. This fact is linked to a recent report from Booz & Co. that shows how the average tenure of a global chief executive has fallen from 8.1 years to 6.3 years. “Senior executives need to begin looking at effective project delivery not as a bonus, but as an essential facet of business success,” according to Stock Shock author Phil Thornton. “Consolidated and integrated visibility into individual projects is the most practical solution to overcoming these challenges, which explains the increasing popularity of PPM technologies as an effective oversight and delivery platform.” Stock Shock is available for download on the EPPM microsite at http://www.oracle.com/oms/eppm/us/stock-shock-report-1691569.html

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• Introducing Identity Management 11g R2: Join the webcast on July 19th, 2012 at 6:00 PM GMT

  - by Cinzia Mascanzoni

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• ASP.NET Session Management

  - by geekrutherford

  Great article (a little old but still relevant) about the inner workings of session management in ASP.NET: Underpinnings of the Session State Management Implementation in ASP.NET.   Using StateServer and the BinaryFormatter serialization occuring caused me quite the headache over the last few days. Curiously, it appears the w3wp.exe process actually consumes more memory when utilizing StateServer and storing somewhat large and complex data types in session.   Users began experiencing Out Of Memory exceptions in the production environment. Looking at the stack trace it related to serialization using the BinaryFormatter. Using remote debugging against our QA server I noted that the code in the application functioned without issue. The exception occured outside the context of the application itself when the request had completed and the web server was trying to serialize session state into the StateServer.   The short term solution is switching back to the InProc method. Thus far this has proven to consume considerably less memory and has caused no issues. Long term the complex object stored in session will be off-loaded into a web service used to access the information directly from the database outside the context of the object used to encapsulate it.

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• Workshop CUOA-Oracle Hyperion "Pianificazione economico-finanziaria, reporting e performance management" - Altavilla Vicentina, 25/10/2012

  - by Edilio Rossi

  Più di 100 professsionisti -  manager della funzione Amministrazione, Finanza e Controllo in azienda e consulenti del settore - hanno partecipato al Workshop, organizzato da CUOA e Oracle Hyperion, in collaborazione con Adacta Studio Associato. E' stata un'occasione unica per approfondire i temi della pianificazione "estesa" e del controllo di gestione nelle imprese italiane - piccole, medie e grandi - alternando chiavi di lettura diverse (accademica, consulenziale, tecnologico-applicativa e utenti) ma tutte legate dal filo conduttore dell'evoluzione dei modelli, degli strumenti e dell'utilizzo dei sistemi evoluti di planning e budgeting economico-finanziario e patrimoniale. Una particolare attenzione è stata posta sul rapporto banca-impresa alla luce dell'attuale crisi e di come i sistemi innovativi di performance management e business intelligence possono aiutare il management nel ridisegno del sistema di finanziamento delle aziende e nella negoziazione con i diversi stakeholders. Grazie alle testimonianze dei casi aziendali GIV (Gruppo Italiano Vini) e Datalogic si è potuto "toccare con mano" l'utlizzo dei modelli e degli strumenti di pianificazione e controllo in realtà aziendali diverse ma che affrontano entrambe alcune delle sfide che i mercati oggi pongono alle imprese italiane.  Le presentazioni sono disponibili su richiesta inviando una mail a: paolo.leveghi-AT-oracle.com

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• Hot Off the Press - Oracle Exadata: A Data Management Tipping Point

  - by kimberly.billings

  Advances in data-management architecture - including CPU, memory, storage, I/O, and the database - have been steady but piecemeal. In this report, Merv Adrian describes how Oracle Exadata not only provides the latest technology in each part of the data-management architecture, but also integrates them under the full control of one vendor with a unified approach to leveraging the full stack. He writes, "the real "secret sauce" of Oracle Exadata V2 is the way in which these technologies complement each other to deliver additional performance and scalability." Merv interviews two Exadata customers, Banco Transylvania and TUI Netherlands, and concludes that early indications are that Oracle Exadata is delivering on its promise of extreme performance and scalability. His recommendation to IT is to target corporate applications with the biggest potential for speed-based enhancement, and consider whether Oracle Exadata V2 can cost-effectively enable new ways to use these for competitive advantage. Read the full report. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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