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• Do programmers at non-software companies need the same things as at software companies?

  - by Michael

  There is a lot of evidence that things like offices, multiple screens, administration rights of your own computer, and being allowed whatever software you want is great for productivity while developing. However, the studies I've seen tend toward companies that sell software. Therefore, keeping the programmers productive is paramount to the company's profitability. However, at companies that produce software simply to support their primary function, programming is merely a support role. Do the same rules apply at a company that only uses the software they produce to support their business, and a lot of a programmer's work is maintainence?

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• schedule compliance and keeping technical supports and resolving issues

  - by imays

  I am an entrepreneur of a small software developer company. The flagship product is developed by myself and my company grew up to 14 people. One of pride is that we've never have to be invested or loaned. The core development team is 5 people. 3 are seniors and 2 are juniors. After the first release, we've received many issues from our customers. Most of them are bug issues, customization needs, usage questions and upgrade requests. The issues from customers are incoming many times everyday, so it takes little time or much time of our developers. Because of our product is a software development kit(SDK) so most of questions can be answered only from our developers. And, for resolving bug issues, developers must be involved. Estimating time to resolve bug is hard. I fully understand it. However, our developers insist they cannot set the any due date of each project because they are busy doing technical supports and bug fixes by issues from customers everyday. Of course, they never do overwork. I suggested them an idea to divide the team into two parts: one for focusing on development by milestones, other for doing technical supports and bug fixes without setting due days. Then we could announce release plan officially. After the finish of release, two parts exchange the role for next milestone. However, they say they "NO, because it is impossible to share knowledge and design document fully." They still say they cannot set the release date and they request me to alter the due date flexibly. They does not fix the due date of each milestone. Fortunately, our company is not loaned and invested so we are not chocked. But I think it is bad idea to keep this situation. I know the story of ant and grasshopper. Our customers are tired of waiting forever of our release date. Companies consume limited time and money. If flexible due date without limit could be acceptable, could they accept flexible salary day? What is the root cause of our problem? All that I want is to fix and achieve precisely due date of each milestone without losing frequent technical supports. I think there must be solution for this situation. Please answer me. Thanks in advance. PS. Our tools and ways of project management are Trello, Mantis-like issue tracker, shared calendar software and scrum(collected cards into series of 'small and high completeness' projects).

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• Configurable Objects - Introduction

  - by Anthony Shorten

  One of the interesting facilities in the framework is Configurable Object functionality (it is also known as Task Optimization and also known as Cool Tools). The idea is that any implementation can create their own views of the base product objects and services and implement functionality against those new views. For example, in Oracle Utilities Customer Care and Billing, there is a Person object. That object is used to store and manage information about individuals as well as companies. In the base product you would use the Person Maintenance screen and fill in some of the screen when you wanted to register or maintain and individual as well and fill out other parts of the screen when you wanted to register or maintain a company. This can be somewhat confusing to some customers. Using Configurable Objects this can be simplified. A business object can be created that is a view of the any object. For example, you could create a Human business object which would cover the aspects of the Person object pertaining to an individual and a Company business object to cover the aspects unique to a company. Even the tag names (i.e. Field Names) in the object can be changed to be more what the implementation is familiar with. The object can also restructure the object. For example, a common identifier for an individual in the USA is the Social Security number, this value is a Person Identifier (as this varies in each country). In the new Human object you can remap the Person Identifier as a Social Security number. To define a Business Object you use a schema editor built into the browser user interface and use a mapping language to setup the business objects. An example of the language is shown below in an extract of the schema for the Human business object. As you can see there are mapping as well as formatting and other tags. This information can be built manually or using a wizard which generates the base structure for you to alter. This is all stored as meta data when saved. Once a Business object is built it can be used as basis for code, other business objects (we support inheritance), called by a screen (called a UI Map) or even as a Web Service. This is just a start with Configurable Objects as you can also create views of base services called Business Services, Service Scripts used for non-object or complex object processing (as well as other things), UI Maps used for screens and Data Areas to reuse definitions across multiple objects. Configurable Objects are powerful and I only really touched on them here. Over the next few months I hope to add lots more entries about them.

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• SQL Interview Preparation : QA Engineer Position

  - by user9009

  Hello, I have interview with enterprise company for QA Engineer(New Grad-Mid level experience) position. I was told i would expect some questions on SQL. The company is eCommerce shopping portal. So what kind of questions do i expect for SQL coding ? . DO i need to learn how to code complex queries? Any inputs would be appreciated. Please provide links which you think can be helpful. Yes i found similar question on StackOverflow, but i wanted to know important SQL topics from QA Engineer Perspective Thanks

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• Are there any risk if your DNS's SOA or admin contact are using the same domain as the DNS

  - by Yoga

  For example, Google.com [1] The SOA email is : dns-admin.google.com The contact is: Administrative Contact: DNS Admin Google Inc. dns-admin.google.com As you can see, both are using google.com, I am thinking it is safe to use the same domain, i.e. consider the case you lost control of the domain, you can receive email also. (Of course Google is a public company so the chance is low, but might occur for smaller company that their domain might be stolen..) So, do you recommend use your the same domain as the contact or others free services such as gmail? [1] http://whois.domaintools.com/google.com

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• How should we approach publishing our game from India?

  - by Praveen Sharath

  Me and my friends are developing a game using Java for Windows operating system. We have nearly completed our game. As we feel that the game can make money, we wish to sell it. But in India we don't know any game publishing company. We want to know the following if possible. Will game publishers like BigFishGames.com publish our game even though we are not in USA? We are just students in college. Is it required that we can sell only after we start a company? Is it possible to sign contracts if the publisher wishes to publish our game, while the publisher and developer are in different countries? Thank you

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• Interviews by Software Companies

  - by Glenn Nelson

  I have been chosen as one of the 12 final people for a full out scholarship to the college of my choice and it is paid for by a software company so long as I major in Computer Science.I have already had to write an essay on what has most shaped my life (Programming being it) and that was the basis for the interview decision. I now have to go in for an interview with people from the company for the final decision in a week. I do believe I have a good foundation in computer science already. I have roughly 4 years of programming experience in Java, C++, ASM and your typical web stuff. I have done everything from making my own CMS for my site to an assembler to network file transfer applications. That said what types of questions should I expect in an interview of this sort? Do I seem reasonably knowledgeable?

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• I sold my source code to a client, can I now re-build similar code and sell to someone else?

  - by flashhag

  So we built a website and software for a client, charged our fee and handed over the code. The client then got a request from another company about the software. The client passed on the request but said since they owned the code they would need to recieve money for it. I'm thinking there are 2 options here: Work with the client as requested We've actually re-built the software, made it much better and use it for other projects. Am i in my rights to sell that direct to the company that enquired about it instead of going through the client? Any help on this would be much appreciated

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• How much freedom should a programmer have in choosing a language and framework?

  - by Spencer

  I started working at a company that is primarily a C# oriented. We have a few people who like Java and JRuby, but a majority of programmers here like C#. I was hired because I have a lot of experience building web applications and because I lean towards newer technologies like JRuby on Rails or nodejs. I have recently started on a project building a web application with a focus on getting a lot of stuff done in a short amount of time. The software lead has dictated that I use mvc4 instead of rails. That might be OK, except I don't know mvc4, I don't know C# and I am the only one responsible for creating the web application server and front-end UI. Wouldn't it make sense to use a framework that I already know extremely well (Rails) instead of using mvc4? The two reasons behind the decision was that the tech lead doesn't know Jruby/rails and there would be no way to reuse the code. Counter arguments: He won't be contributing to the code and is frankly, not needed on this project. So, it doesn't really matter if he knows JRuby/rails or not. We actually can reuse the code since we have a lot of java apps that JRuby can pull code from and vice-versa. In fact, he has dedicated some resources to convert a Java library to C#, instead of just running the Java library on the JRuby on Rails app. All because he doesn't like Java or JRuby I have built many web applications, but using something unfamiliar is causing some spin-up and I am unable to build an awesome application in as short of a time that I'm used to. This would be fine, learning new technologies is important in this field. The problem is, for this project, we need to get a lot done in a short period of time. At what point should a developer be allowed to choose his tools? Is this dependent on the company? Does my company suck or is this considered normal? Do greener pastures exist? Am I looking at this the wrong way? Bonus: Should I just keep my head down and move along at a snails pace, or defy orders and go with what I know in order to make this project more successful? Edit: I had actually created a fully function rails application (on my own time) and showed it to the team and it did not seem to matter. I am currently porting it to mvc4 (slowly).

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• What nameserver should I use?

  - by Qmal

  Let's say that I have site.com website that I bought at one place, but want to host on another place. I don't know what to do. Here is scenario. I bought site.com on company that is using their own nameservers - ns.a.com. And linked website to their own servers. I bought hosting on another company that is using nameservers - ns.b.com. Should I just change ns.a.com on my DOMAIN to ns.b.com? Or should I link all DNS entries on my domain control panel to host ip addresses?

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• Improving without mentor

  - by speeder

  Although I consider myself not much experienced, I keep landing in jobs as the leader somehow (in the current one I am tech director of the company, in a previous one I was the R&D head). I understand why this happen (I have a certain specific set of skills, and I use some uncommon programming languages), my issue is: I cannot find a mentor... I know there must be stuff to me learn, and I notice as I work over the years that I am slowly learning more and more, but I believe that there are some way to get better much faster than just coding... So, how I improve when there are no other person in the company to teach me, or to me read their code? (or fix their code even...) I think I am beyond books, but way below a "master" level, so I don't know where to learn more.

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• Microsoft Azure Goes for the Gold

  February 1 was the date the company had named to begin charging for Azure services.

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• How do you go about training a replacement?

  - by SnOrfus

  I recently asked about leaving a position and got a lot of great answers. One of the common threads was that being around to train the new person would be expected and could go a long way. Now considering that (I think) most people don't stay at a company for a long time after they've given notice, and it will take time for the company to interview/hire one - that leaves for a short amount of time to get someone up to speed. I've also never trained anyone before. I did a bunch of tutoring in University and College, but teaching a language/technology is far different from training someone to replace you on your job. So the question is: how do you go about training someone to replace you in a, potentially, short amount of time?

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• Customer Webcast: Alcatel-Lucent Creates a Modern User Experience

  - by [email protected]

  Today, customer satisfaction is critical to a company's long-term success. With customers searching the internet to find new solutions and offerings, it's more important than ever to deliver a modern and engaging user experience that's both interactive and community-based. Join us on June 30th for this exclusive LIVE Webcast with Saeed Hosseiniyar, CIO of Alcatel-Lucent's Enterprise Products Group, and Andy MacMillan, Vice President of Product Management for Oracle's Enterprise 2.0 Solutions. You'll learn how a modern customer service portal with integrated Web 2.0 and social media features can: Improve customer satisfaction by delivering rich, personalized and interactive content Speed product development by facilitating participation and feedback from customers through online communities Improve ROI with a unified platform that delivers content to employees, partners and customers You'll walk away with concrete strategies, best practices and real-world insights on how to transform your company's brand with a next-generation customer service and support site. Register today for this complimentary live Webcast!

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• Two internships at the same time -- good or bad?

  - by Karl

  I had no internship a few months ago, so I basically went on a 'resume mailing' spree and emailed a lot of companies that I was interested in working for and that had my line of work. This didn't prove futile until a company accepted me into their internship program but said that I would be working remotely. I had no problem with that, the project was good and I was interested. Now I have another internship at a company that is close to my home and I don't want to miss it at all! I can manage both internships side-by-side. In the day, I will do the internship that is closer to my home and at night (and other times), I can manage the remote internship. My question is -- should I both? I am particularly interested in how two internships at the same time are viewed. Would it look good or bad? PS: Neither is paying me anything, so money is not a factor.

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• Support / Maintenance documentation for development team

  - by benwebdev

  Hi, I'm working in the Development dept (around 40 developers) for a large E-Commerce company. We've grown quickly but have not evolved very well in the field of documenting our work. We work with an Agile / Scrum-like methodology with our development and testing but documentation seems to be neglected. We need to be able to make documentation that would aid a developer who hasnt worked on our project before or was new to the company. We also have to create more high level information for our support department to explain any extra config settings and fixes of known issues that may arise, if any. Currently we put this in a badly put together wiki, based on an old Sharepoint / TFS site. Can anyone suggest some ideal links or advice on improving the documentation standard? What works in other companies? Has anyone got avice on developing documentation as part of an agile process? Many thanks, ben

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• Starting a career in mobile development in next 5 months?

  - by Jungle Hunter

  I will be starting my career shortly and have the opportunity to being my career in mobility. I have an option to be in more traditional fields (the ones that have been around for quite some time now like web development and Java apps development). What are the pros and cons of both? Also, if I do choose mobility, then I might be presented with the option of iOS or Android. Pros and cons of choosing each? Period: Joining in next 5 months. Mobility company profile: Major consulting company.

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• How to measure the right time to bring a new client?

  - by Byron Sommardahl

  My growing company has a team of developers working on a number of separate projects. Our developers depend on us to keep them working, and we depend on them to make our clients happy. Our projects have differing start and end dates, as you can imagine. The company's responsibility to the developers is to make sure we have clients waiting in the wings so that when one project ends, another can start. For now, finding clients is not a problem and not the topic of this question. What I'm trying to think through right now is, how can I best measure/view/evaluate the end dates of projects so that I know when I need to start courting the next client. Is there a tool that does this? If it's just a spreadsheet, what might it look like?

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• How important is my job title?

  - by Relayer

  Hi all, I work on two internal, mission critical applications. Let's keep it simple and call them "Foo" and "Bar". Nobody outside of the company has ever heard of them - like I said, they're internal apps. Until now my jobtitle has just been "Software Developer". I've recently discovered that my jobtitle is being changed to "Foo and Bar Developer". I'm a little worried that, should I leave the company, I'll have trouble finding a new job because of my weird job title. My question is this: How important is my job title compared to everything else on my CV (or resume, if you're American)? Am I likely to be rejected by box-ticking HR people who don't realise that "Foo and Bar Developer" is the same as "Software Developer"? Thanks in advance.

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• How to Export Email "Sent" Folder?

  - by user249493

  A client had her web site and email hosted at "company A". She was switching to "company B" but didn't want to lose her email. I set up a Gmail account, POPed into her webmail account, and pulled the entire inbox into Gmail (for later transfer to her new host). But I forgot about the "sent" folder. Although the hosting plan is still up and running, she changed her domain record to point to the new host. So I can't access the old webmail account via POP or IMAP because the email address needed for authentication now resolves to the new host. Is there any way I can get the contents of the sent folder without having to do a "forward" one message at a time (there are hundreds)?

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• How to Deal with a Difficult Boss?

  - by Anonymous

  I have some problems with my boss, it's quite a long story :) About one year ago, I'm working as team leader of project X. Everything work fine until one of my fellow (staff) flame me that I have problem with ALL member in our team, that guy also flame me to other staff that I report them with a poor performance. My boss call me and blame me without ask a single question. I try to explain everything to my boss but she doesn't listen to me. One month later, we have a meeting. This is only team leader's meeting, my boss talk about this problem with other team leader. There are two person who have worked with this guy, they all say "This guy cannot trust". That guy had do same thing same problem with his former team leader. Finally, everything's clear and I think I gain some trust from her. I can say that I'm the best team leader in her hand, as only project that archive more than 120% profit. Then I move to new project, this is bigger project and I can manage it quite good. But I have a problem again. One of my staff always leave and does not follow our company rule, I call him to talk and tell him that you cannot do this because that's not allow in our company. He also changed working time record file of himself, then I call him to warn again. This time he ask me to move to another project so I go to talk to my boss. She come to my building when I'm not there (other staff call me) and talk with that guy (who have problem with me); I think she still not trust me. And AGAIN, she believe what that guy said and I got blamed. I want to know how can I deal with this kind of boss, or is it better to find a new job, or any other suggestion about this problem? Thank you :) Additional information: Even my job title is "Team Leader" but it's my responsibility to manage staff working time and their behavior. This responsible is my company's rule.

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• How would I get work as a PHP, MySQL Developer?

  - by Matthew

  I've been working with PHP and MySQL to create various projects that I've been interested in, I can design the user interface, and the back end programming. I've created simple social networking sites, book marking sites, and project management software. So what steps would I take to get a job? Is there a market for PHP, MySQL web developers? Is it possible to take instructions and work from home for someone? How would I accept payment? Should I start a company? or work for someone? I am currently based in South Africa, many of the companies are lacking the innovation that I'm seeking for in a company.

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• Do I deserve a promotion/higher salary?

  - by anonCoder

  I'm a software developer and have been working at my current employer for almost 2 years. I joined straight out of university, so this is my first real full-time job. I was employed as a junior developer with no real responsibilities. In the last year, I have been given more responsiibility. I am the official contact person at my company for a number of clients. I have represented the company by myself in off-site meetings with clients. My software development role has grown. I now have specialised knowledge in certain tools/products/technologies that no one else here does. My problem is that I am still officially a junior developer, and still earning less than I feel I am worth. Am I being taken advantage of? How long should I reasonably expect to stay a junior developer before I expect a promotion of some kind? What would you do in my situation?

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• Verizon to Launch V Cast Mobile Application Store March 29

  Yet another mobile company jumps into the app store fray.

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• Verizon to Launch V Cast Mobile Application Store March 29

  Yet another mobile company jumps into the app store fray.

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