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  • ?My Oracle Support???????????????

    - by user763198
    Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:105%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:major-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:major-latin; mso-fareast-language:EN-US; mso-bidi-language:EN-US;} l ????????? ??????Help ??????? Table of Contents? ????Certification? ??,????????: My Oracle Support Help - Certifications (Doc ID 870956.5) l ????????? ?????????????????????????,???My Oracle Support Help - Certifications (Doc ID 870956.5)????????????????????,??? Global Customer Support ????? l ??????????? ????????????: http://www.oracle.com/support/contact.html l ???????????? ????????????: https://shop.oracle.com/pls/ostore/f?p=dstore:home:0:::::&tz=8:00 ????????????????,???? “Contact Us” ??? l ???????,??? Export ??? ???????:    1. ???????,????,????Copy Selected Row,??Actions?????Copy Selected Rows? 2. ??????spreadsheet,??????? email ???? ?????????????table ??,????table ??,????Printable View????????????????,?????????????? ????tables????Export??, ??????export???????CSV???? ??:???Printable View ?Export?????????,??????????????? l ?????????? ?Oracle Education ??????????: http://education.oracle.com ????????????? ???????????,???Oracle Education ??(????????????)? l ????? License codes/Keys? http://www.oracle.com/us/support/licensecodes/index.html ?????????License Codes ?????????????(?????),????????????????????Oracle license code ?????????,????Customer Support Identifier (CSI)? l ???Software Delivery Cloud ????????? ???Software Delivery Cloud ???????? (Doc ID 1070969.1) ??? http://edelivery.oracle.com/ ,Oracle Software Delivery Cloud. ??“Sign In/Register” button. ??Terms & Restrictions ????Continue ????????,????Go ????????Continue ????????? l ??????Oracle.com ???? 1, ? www.oracle.com 2, ???????“Help” 3, ?????,???“Oracle.com login FAQ” 4, ???????????? 5, Oracle.com ???????????? l ????CRM Ondemand ????? ?CRMOD ??,????????: (i) CRMOD ??????: http://www.oracle.com/us/products/applications/crmondemand/support/customer-care-support-337680.html (ii) CRMOD ?????????,?????????????????: https://ebusiness.siebel.com/odcustomercare/contact/contact_cc.asp l ???? Oracle Software Delivery Cloud ??? ????Oracle Software Delivery Cloud – ??Oracle ??????,???/????????email ???????? ???????: 1. ? www.oracle.com ?????Single Sign-On (SSO) ?? 2. ?????"Account" 3. ????,?? "Please verify account(?????)" ,????????????email ID 4. ????????,???????? l ???My Oracle Support??????Oracle Database Patchset ? 1. ?????? 2. ??Product ?Product Family: Oracle database. 3. ????:? Oracle 10.2.0.4. 4. ????:?Microsoft x64 (64-bit). 5. ??????: Patchset/Minipack. 6. ?? Go. l ?????????????FTP ??? ???? CD/DVD ? FTP ??: ???My Oracle Support ( https://support.oracle.com ) ???????Contact Us?? ???????????? CD/DVD ? FTP ???????????? ????????,????????,?????????????,????????????

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  • -moz CSS properties and browser support

    - by twodayslate
    As of right now I believe only Firefox support -moz-border-radius property. I am surprised that twitter uses it. Are any other browsers planning on supporting this or does CSS3 have something like this in the works? edit:// also found -webkit-border-top-left-radius and then the CSS3 version So when is CSS3 coming out?

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  • What customer support alternatives like groovehq i can use for a site

    - by rmarimon
    I've been experimenting with GrooveHQ as a means to provide support to my clients. They have a very nice idea and have developed it beautifully. At the end is just a ticketing system with multiple channels to communicate with your clients. It is like the rt of our times. What I'm looking for is for other providers of this hosted multi channel ticketing systems. I'm not sure if this belongs in SO but hey...

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  • Looking for an customer email support system

    - by Martin
    Looking for a "customer email management system" similar to MailTank to deal with support emails. MailTank seemed perfect but it was a bit expensive. I tested the Email Center Pro also but thought it was too messy. Is there something that is simple, cheap, handles 3-5 users and to assign emails and conversations to a particular user?

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  • Flex: Manually adding drag and drop support

    - by Aethex
    I have a container that contains an image that I need to drag from one container to the other. The Flex language references don't specify anything useful, nor did I find a tutorial for how to do this. How do I manually add drag and drop support for elements like images? Any help would be greatly appreciated.

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  • How Does DotNetNuke Stack Up For SEO? E-Commerce?

    - by user326502
    I've heard that DotNetNuke takes a bit of a hit for Search Engine Optimization. I'm not criticizing the platform, by the way; I love DNN. This is just what I've heard. As I understand it, the impact is from repetitive content, table-based layouts, and lots of extra markup. I've got a friend who would like to start an e-commerce site using DNN and some modules from Snowcovered. I was just wondering whether DNN would be a good platform to choose. The idea is attractive because of the ease with which a DNN commerce system can be deployed. Search-engine friendly URLs aren't the problem - the modules do that, it's whether DNN as a whole would be a good platform for this. Thanks very much for any help or advice.

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  • How to automate configurating DotNetNuke settings for several environments?

    - by Joosh21
    Are there any recommended methods for automating configuring DotnetNuke settings? We will have several instances of our DNN application (prod, beta, qa, dev, local, etc) and need to be able to configure them all the same and be able to make updates to them all with our future releases. The settings currently needed to be configured include Host Settings, Portal Settings and User Profile Definitions. Here are some approaches I have come up with so far: 1) Create a Configuration module and use SQL scripts for all the settings? Is it generally safe to manipulate the DNN tables directly? Often it is recommended to use APIs with many frameworks. 2) Create a Configuration module and implement IUpgradeable.UpgradeModule and programatically set the settings? 3) Create a PortalTemplate from a portal with the settings all set. I believe this will only work for creating new portals. I will not be able to update existing portals.

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  • Premier Support Date Changed for Oracle Application Server 10gR2

    - by Steven Chan
    Our Fusion Middleware team has changed the Premier Support dates for Oracle Application Server 10gR2 (10.1.2.x).  The new dates are published here:Lifetime Support Policy: Oracle Fusion Middleware Products (PDF, 315 K)Premier Support for Oracle Application Server 10gR2 was originally slated to end in December 2010.  We discussed the implications for E-Business Suite Release 11i and 12 environments in this article:Premier Support for Oracle Application Server 10g ends December 2010

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  • Java Tools Support Offering Now Available

    - by Duncan Mills
    Great news! Developers can now purchase a combined support offering covering all three of Oracle's Java IDE options (JDeveloper, Oracle Enterprise Pack for Eclipse and NetBeans) in one premier support package. So no matter what tool, or mix of tools you use, you're covered! See Oracle Development Tools Support Offering for Details. A similar bundle is available for Oracle Solaris Development tools support which is detailed on the same page.

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  • AutoCad 2011 support available for AutoVue 20.0!

    - by warren.baird
    I'm happy to announce that support for AutoCad 2011 has been released for AutoVue 20.0. The support is available as a patch on My Oracle Support. To find the patch, visit https://support.oracle.com and click on the 'Patches & Updates' tab at the top of the screen. In the Patch Search area, enter patch # 9576064 and click search, then click on the patch # and click 'download'. Let us know how it works for you!

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  • Chrome : Google continuera le support du navigateur sur XP au moins jusqu'en 2015, un an après l'arrêt officiel du support de l'OS

    Chrome : Google continuera le support du navigateur sur XP au moins jusqu'en 2015, un an après l'arrêt officiel du support de l'OS En dépit de l'annonce faite par Microsoft d'arrêter le support de Windows XP le 8 avril 2014, Google a annoncé prolonger le support de Chrome sur l'OS d'au moins un an. Ainsi, jusqu'en avril 2015, Google continuera de proposer des mises à jour et correctifs de sécurité pour Chrome.Rappelons que NetApplication situe encore la part des utilisateurs Windows XP à plus...

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  • My Oracle Support ?????????·??????????

    - by Takeyoshi Sasaki
    ??? My Oracle Support ?????????·????????????????????????? My Oracle Support ?????????·?????????? My Oracle Support ?????????????????????????? ????????·?????????????????????????????????????·?????????????????????????????·????????????????????? ?????????????????????????·?????????????????? Oracle KROWN???? Oracle KROWN??????·???? Oracle?????PeopleSoft/JD Edwards Website Siebel SupportWeb-Japan ???My Oracle Support ???????????????????????????

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  • JBoss 4.2.3 Servlet API 2.5 JSF 2.0 Hibernate 3.0 Support Added [Solved]

    - by AZ_
    While deploying my project on Redhat 6 with Jboss 4.2.3 I was having following difficulties so I decided to put it on stackoverflow so that it can help other people. If anyone could suggest a good title so that it can easily be searched, please Q: How to make Jboss 4.2.x to ignore old JSF libraries and use one within your project libs? Q: How to make Jboss scan specific path for WAR file scanning? Q: How to bind Jboss with IP address rather then localhost? Q: Where Jboss put exploded WAR file? Q: Hibernate-annotations conflict with Jboss 4.2.3 annotations and throwing following Exception. java.lang.ClassCastException: org.hibernate.validator.event.ValidateEventListener cannot be cast to org.hibernate.event.PreInsertEventListener Q: How to run JSF 2.0.x on JBoss 4.0.x ? As JSF 2.0 supports at least Servlet 2.5 API and JBoss has Tomcat 5.x that can support Servlet 2.4 at max. Q: How to change Servlet version of a Dynamic Web Project?

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  • How do Apple code level support requests work?

    - by JustinXXVII
    I'm having an issue with a build that I can't figure out, and I'm considering filing a support request. It says I'll get contacted in about 3 days usually. Can anyone explain the process this takes, because I don't want to burn one of these by screwing up! Should I include a zip file of my entire project, or will the source file I'm having issues with be enough? Do I have to be at my computer when they contact me? Thanks for your help, generous ones!

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  • Support for Windows 2000 Professional and Server to be dropped

    - by Testas
    Windows 2000 Professional and Windows 2000 Server are approaching 10 years since their launch and both products will go out of support on July 13, 2010. Windows XP was launched back in 2001. While support for the product will continue, Service Pack 2 will go out of support on July 13, 2010. From that date onwards, Microsoft will no longer support or provide free security updates for Windows XP SP2.  Please install the free Service Pack 3 for Windows XP to have the most secure and supported Windows XP platform.Finally, Windows Vista with no Service Packs installed will end support on April 13 2010.  Please install the free Service Pack 2 for Windows Vista to have the most secure and supported Windows Vista platform.   This may have implications for older version of SQL Server that are installed on these products and you should assess whether it is time to upgrade   Chris

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • My Oracle Support Accreditation for E-Business Suite

    - by ChristineS-Oracle
    The My Oracle Support Accreditation Series delivers a targeted learning experience that is designed to increase your expertise with My Oracle Support core functions and build skills to help you leverage Oracle product solutions, tools, and knowledge. The accreditation framework for Oracle E-Business Suite is targeted to customers and partners who actively use My Oracle Support and Oracle E-Business Suite. The content is focused on building skills around best practices, recommendations, and tool enablement – taking your expertise with Oracle E-Business Suite to the next level. The Oracle E-Business Suite course covers:•    Staying informed •    Period Close•    Patching•    Certifications •    Upgrade Advisor•    Reporting  Visit the My Oracle Support Accreditation Index and get started with the Level 1 My Oracle Support Accreditation path and the Level 2 Oracle E-Business Suite learning path today.

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  • Unleash Oracle Premier Support's Advanced Proactive Capabilities

    - by swalker
    Where do you go to solve technical problems? Better yet, where do you find out how to prevent them? Oracle Premier Support's proactive capability portfolio can help you prevent, resolve, and upgrade. Join thousands of Oracle customers and partners who are already taking advantage of proactive support. Are You Ready To Get Proactive? Bookmark the proactive capabilities portfolio and start exploring Oracle Premier Support's proactive support capabilities. Search "Get Proactive" in My Oracle Support to view the knowledge, tools and communities available through product specific pages. Act now to get started! Questions? Contact Oracle’s "Get Proactive" team today.

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  • What web hosts support multi-domain SSL?

    - by Bryan Hadaway
    For Consideration - Please do not close or refer this question to: How to find web hosting that meets my requirements? The above link does not refer to SSL certificates in any manner. This question has a very specific objective of listing known web hosts that support this new SSL technology. If I'm not mistaken, multi-domain (not wildcard) SSL is a relatively new technology that is not hugely supported or well-known/advertised yet? I'm having a difficult time discovering which web hosts support the technology (again because it's not popular enough yet to advertise on feature lists). Here is what I've discovered so far: Web Hosts That DO NOT Support Multi-domain SSL BlueHost/HostMonster DreamHost Web Hosts That DO Support Multi-domain SSL FireHost HostGator Please note that SUPPORT doesn't necessarily mean they offer the SSL certs themselves and you may need to purchase separately.

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  • SOA Proactive support

    - by JuergenKress
    We will provide information on our activities, publications, product related information and more. Additionally we look forward to your feedback to improve what we do. Read our blog and follow us on twitter @SoaProactive ! If you want to learn more about SOA Proactive support you, read our presentation from the Fusion Middleware Summer Camp in Munich at the SOA Community Workspace (SOA Partner Community membership required) How to run a RDA collection for SOA without providing a password at runtime? SOA Suite 11g PS5 Bundled Patch 3 (11.1.1.6.3) SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Support,SOA proactive support,support,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • When the Microsoft's main support phase for .NET 2.0, .NET 3.0 and .NET 3.5 ends?

    - by Martin Vobr from Rebex
    Hello, I'm wondering until when the .NET Framework 2.0, 3.0, 3.5 will be supported by Microsoft. According to Microsoft Support Lifetime page for developers products the mainstream support phase should last for 5 years and extended support phase for another 5 years. I've found a .NET Framework 2.0 entry in the Support Lifetime Index , however I was unable to find any entry for .NET 3.0 and .NET 3.5 there (or .NET 4.0). According to the .NET framework 2.0 entry mainstream support phase for .NET 2.0 will end at 4/12/2011. I have two questions: Considering that .NET 3.0 and .NET 3.5 depends on .NET 2.0 CLR does it means that mainstream support for .NET 3.x will also end in 4/12/2011? If it's not true what is the end of mainstream support for .NET 3.0 and .NET 3.5?

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  • In-Application Support Made Easier

    - by matt.hicks
    With the availability of Oracle UPK 3.6.1 and Enablement Service Pack 1 for Oracle UPK 3.6.1 (Oracle Support login required for both), there are quite a few changes for content admins to absorb. In addition to the support added for dozens of application releases, patches and new target applications, we've also added features to make implementing and using In-Application Support even easier. First, the old Help Menu Integration Guides have been updated and combined into a single In-Application Support Guide. If you integrate UPK content for user assistance, or if you're interested in doing so, read the new guide! It covers all the integration steps, including a section on the new In-Application Support Configuration Utility. If you've integrated content in multiple languages, or if you've ever had to make configuration changes for UPK Help Integration, then you know how cumbersome it was to manually edit javascript files. No longer! The Player now includes a configuration utility that provides a web browser interface for setting all In-Application Support options. From the main screen, you see a list of applications covered by the published content. Clicking on an application name takes you to the edit configuration screen where you can set all Player options for that application. No more digging through the Player folders to find the right javascript file to edit. No complicated javascript syntax to make changes. And with Enablement Service Pack 1 we've added a new feature we're calling the Tabbed Gateway. The Tabbed Gateway is a top-level navigation bar for Help Integration. And all tabs, links, and text are controlled with the Configuration Utility... I think the Tabbed Gateway is a really cool and exciting feature for content launch. I can't wait to hear how your ideas for how to use it for your content. Let me know in comments or email!

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