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• unable to access Internet by wireless but can by cable

  - by Jeff King

  i'M GOING MAD! UNtil last friday I had been successfully using wifi with the supplier as VIRGIN through their Motorola SB 4200 cable Modem and the wireless router being the Linksys WRT 54G router. Supported were three lap tops and an EPSON 510W printer and this had been running with no issue for about 3 years. Back to last friday, we started suffering significant delays and then the network collapsed with no wireless access. I was able to connect a single laptop direct to the cable modem and internet access was restored to just that one device. I thought that the problem was the router so I tried a backup D-Link device with no success. I have subsequently bought another cable modem AND a netgear router plus addidtional ethernet cables but with no success. The best that happens is that the signal appears good but I cannot get access to the internet. A yellow question mark appears on the 'gradient' icon. Each laptop and router works elsewhere so I'm stumped. Mind you I am a real novice so I'm not surprised. Please can anyone tell me what I'm doing wrong?

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• How to set TV-out options under Linux of an Geforce 9600 GT video card

  - by polemon

  I'm using the TV-out connector of my Geforce 9600 GT to connect it to an old TV set. It's obviously in Composite mode, the other two cables of Component video are dead, only Pb/VIDEO labeled one gives me a signal. The picture appears black/white on the TV, I presume it's because the video card gives me an NTSC signal, but it's a PAL tv set. How do I change the TV-out from NTSC to PAL? My Component to SCART adapter hasn't arrived yet, but I think I should be able to set manually, whether the signal should be Composite or Component. How do I switch modes of the TV-out, between Component and Composite? I'm running Linux, so it's probably some settings I need to make in xorg.conf. Edit: I got this far: I need to set in the "Device" section of my xorg.conf: Option "TVStandard" "PAL-B" Option "TVOutFormat" "COMPOSITE" The whole section looks like this now: Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce 9600 GT" Option "AddARGBGLXVisuals" "True" Option "TVStandard" "PAL-B" Option "TVOutFormat" "COMPOSITE" EndSection How can I list all available settings for "TVStandard" and "TVOutFormat"?

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• Ubuntu 10.10 - PC shutdown before boot shortly after BIOS loads

  - by clem

  Since installing Ubuntu 10.10 from Karmic I've started getting problems with starting up the PC. I've done a complete wipe (Boot and Nuke) of the hard drive and reinstalled Ubuntu 10.10 but the problem still occurs. There is no dual boot on the PC, just Ubuntu. Here is the problem: Each morning, when I turn the PC on from being off overnight, the PC starts up and loads the BIOS. I get the following message Verifying DMI Pool Data... K8 NPT Data Change...Update New Data to DMI!....... Then poof the computer shuts off. However, after switching the computer back on around 6 or 7 times after it's turned itself off, it will eventually boot up without any problem. Also, once up and running for a while, I can shutdown and restart the PC first time, without any issues. I have also noticed a problem with the USB mouse being recognised and once I finally get the computer booted up, I need to unplug and then plug the mouse back in to get it working. I've opened the PC up and checked the connections (cables, cards and memory) and it all seems fine. The main issue with troubleshooting this problem is I cannot test any suggestions or fixes until the next morning because once the computer is up and running it will remain so! I do not leave the computer on overnight to save energy. So.. Is this a hardware / boot software issue? This is a very odd problem and I have googled to no avail. Any suggestions?

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• Two monitors with Mac Mini - one displays black despite receiving a signal

  - by alex

  My Mac Mini outputs to my two new monitors - Dell U2311Hs. The LED on the bezel displays blue when receiving a signal, or yellow otherwise. Both screens are displaying blue. It also seems my Mini can see both of them... However, one of them is black. It just displays black, but appears to be receiving a signal (when I turn the Mac off, it then displays No Signal). To make things weirder, on startup, the boot up (white with Apple logo) appears on the right monitor (the one that now displays black). Occasionally, it flickers up on the black screen for 1 second. I have tried Detect Displays. It appears to do nothing. I'm also running a dual monitor KVM. Video connections are DVI-D. How can I fix this situation? Thanks. Update This is the weirdest thing - I used the DVI-D cable that came with the KVM and it seems to have fixed it - I didn't both because it looks identical to any other DVI cable (in form an pin out). So, I will accept an answer if someone can tell me what may be the difference in these cables?

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• CPU temperatures high on new build after gaming

  - by Reznor

  My friend had a problem with his computer a while back. His games were crashing, even within the menus. He was stumped as to what the problem was, so I posted on here requesting help. He found out the day later, when his computer would start up but wouldn't display anything on the screen. His video card must have came screwed up. So, he got a replacement. Now, there's a new problem. His temperatures, which were acceptable before, are now insanely high. His GPU temperature runs 70-80c, which is understandable considering he's running his games maxed out, but the real problem here is his processor and motherboard temperatures. All four of his cores are running at 88-90c after coming out of a game. His motherboard temperature was also 70c at one point. In terms of cooling, his case should definitely be adequate. He has an Antec Twelve Hundred. He's using stock fans. The cable management in his case is very good; better than average. He's using the stock heatsink with the processor too, but note, it was fine before the replacement, so it isn't like there's some inherent problem. He has checked the case too. Everything's fine! No cables in the way. The heatsink is seated properly. He turned his case fans up to high, as well, but the temperatures are persisting. Could the processor be overheating due to running games maxed out? Any ideas?

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• Proper end of day sequence to maintain monitor config

  - by WarmBeer

  I've got an HP EliteBook 6930p that travels from home, where it is connected to individual cables, and work where there is a docking station. At both locations I have an external monitor as the secondary monitor and like to have the laptop screen as the primary, i.e. with the task bar. At the end of the day I close the laptop, which is supposed to set it to standby. When I get home I plug in the power cord and the external monitor cord and open the computer. When heading into work I close the computer and unplug everything. Inevitably when I open the computer at the new location the monitors are reversed, i.e. the primary, task bar display is on the external monitor and the laptop shows the secondary, even though when i click identify the laptop has the 1. I then have to disable the secondary display, switch the primary to the laptop and re-enable the secondary. I've tried locking the computer before closing and occasionally that works to keep the setup in place but not always. Any suggestions for how to keep the config in place during transport? ed

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• Dual-monitor Windows XP, monitors are "identified wrong"

  - by Susan

  Trying to use a dual-monitor desktop system with Windows XP.... 1 graphics card... with digital/analog outputs. Picking: Desktop - Properties - Settings - Identify It shows "2" as my left monitor... and "1" as my right. How do I switch them around? Here's what I've tried so far: Switch the cables (I can't. I need the digital cable on the better monitor.) Switch the monitors (I can't. One has a few dead pixels.) Drag the 1+2 graphics around (That doesn't change the IDENTIFY numbers.) Pick "use as primary" or "extend" (That doesn't change the IDENTIFY numbers.) Anything else I can try? What exactly controls/switches the "IDENTIFY numbers" around? I know it can be done. For weeks I ran this exact set-up... with the CORRECT numbers appearing on the monitors.... then just recently... after a few reboots... they now appear "switched around".

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• BIOS not detecting working SATA hard drive

  - by user28927

  Some time ago my power supply died. It's a long story from then till now, but the important bit is that I ended up with a new hard drive and a new power supply. I tested to see if my original hard drive was still alive, and it booted and worked perfectly until I turned it off. When I started it again it would not boot. I bought new SATA cables, assuming that the one I had was not seating properly (it was cheap and wobbly), but no dice. Upon start-up I am presented with a message telling me to insert boot media into the selected drive or add a drive and restart. Neither the new or the old drive is detected by BIOS, my Vista install disk, or from my bootable Linux USB drive. When I remove all of the RAM the computer ceases outputting visual information, and upon reinstalling the ram and starting up again gives me a "failed overclock" error. So, does anyone have an idea as to what might be going on? I'm completely lost at this point.

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• Windows Server 2008 - RAID 5 Fails on Reboot

  - by Adam

  Hey, I've got an install of Windows Server 2008 Enterprise. It's running software RAID-5 with five disks. The disks were originally formatted under Windows Server 2003, but came up fine once I installed Windows Server 2008. The issue I'm having is that every time I reboot the server, the RAID comes up with a "Failed Redundancy" - the data stays available. I have 4 disks on a PCI SATA controller, and one of the disks connected to the motherboard's on-board SATA ports. (The other on-board port has the system disk connected.) I was having Disk #4 fail consistently, so I tried swapping the cables on the controller end. I swapped the on-board RAID disk with one on the PCI controller. Same issue now, expect with disk #1. Once the system's up, I can reactivate the RAID, it will resync for a while, then go to "Healthy", and will stay that way for an indefinite amount of time - until I reboot. As soon as I reboot, the disk drops again. I've ruled out disk + cable with the recabling. I don't believe it would be the controller as it seems to work fine most of the time - only failing on reboot, and the other port on the same controller connects the system disk - which is clearly working. I did look in the event log, but didn't see anything particularly relevant (although I didn't know what I was looking for - just looked for anything with a "Warning" or "Error" symbol that looked disk-related :)). I'm not particularly familiar with RAID on Windows, does anyone have any idea why this might be doing this? Any idea how to fix it? Any suggestions appreciated! -- Adam

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• Dell Vostro Desktop error

  - by goldenmean

  Faced a strange situation at work today. We have people sitting at a table on opposite sides, with power cables underneath the table. This morning when the person sitting opposite to me banged his feet on ground, it disturbed the power cable to my PC and it turned-off. So when I turned it on, it says, "No boot device found" Press F1 to setup or F5 to perform test... There was no physical impact/crash/fall of the desktop cabinet, which could have crashed/damaged the hard disk physically. EDIT: The OS is Windows 7 So I tried to recognize it in the Bios setup, but even there it could not find the SATA disk that is connected to this machine. So then I opened the cabinet, removed the power supply and plugged it back again. Tried to reboot, same error, "Boot device not found" It is not recognizing the hard disk. Any ideas about what might be wrong? Hard-disk crash, OS Crash(But it doesn't even go to the point of loading the disk after the initial Bios execution, so doubt this...) Any pointers about how I should proceed to troubleshoot/solve this error are welcome.

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• Dell Vostro Desktop error.

  - by goldenmean

  Faced a strange situation at work today. We have people sitting at a table on opposite sides, with power cables underneath the table. This morning when the person sitting opposite to me banged his feet on ground, it disturbed the power cable to my PC and it turned-off. So when I turned it on, it says, "No boot device found" Press F1 to setup or F5 to perform test... There was no physical impact/crash/fall of the desktop cabinet, which could have crashed/damaged the hard disk physically. EDIT: The OS is Windows 7 So I tried to recognize it in the Bios setup, but even there it could not find the SATA disk that is connected to this machine. So then I opened the cabinet, removed the power supply and plugged it back again. Tried to reboot, same error, "Boot device not found" It is not recognizing the hard disk. Any ideas about what might be wrong? Hard-disk crash, OS Crash(But it doesn't even go to the point of loading the disk after the initial Bios execution, so doubt this...) Any pointers about how I should proceed to troubleshoot/solve this error are welcome.

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• Unusable network, packet losses between router and NIC

  - by KáGé

  I have this setup: Gigabyte P35-DS3P motherboard Asus NX1101 PCI network card (the one on the motherboard got fried a few years ago by a power surge) Asus RT-N16 router Windows 7 x64 I think the other specs are irrelevant here, but I'll post them if you say so. Until a week ago everything was fine, but then my network became unusable: websites start loading but timeout before anything would come through (true for the web interface of the router as well), I can't reach the computer from my notebook and Windows' ping utility measures a ~50% packet loss between the computer and the router. Pinging localhost is good. The router works completely fine when wired to my notebook. I also tested different ports on the router, different cables, different router and connecting directly to the modem, but it's still the same. Sometimes it works for a few minutes right after turning on the machine, but then it becomes crap again, but mostly it's useless from the start. I've tried updating the firmware on the router, updating the driver for the network card (after which I started getting BSoDs in every 15 minutes), reinstalling Windows, swapping to Fedora 15 but none of them changed anything. Does this mean that the network card is dying, or could it be something else? If it's the card, what model do you recommend as a replacement? (Could be PCI or PCI-Ex x1) Thanks for your help.

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• Display issue with fresh install of windows server 2012

  - by Tony

  I installed windows server 2012 last night on my home "server". I use server loosely. From the get go I had display and graphic issues. The image was fuzzy and jumbled up during the install. This continued once booted into the install. I did installed Server 2012 twice now as the first time, I only installed "core". I know this is not a busted graphics card because it worked fine in Win7, during boot, and fine in "core" mode. Once booted into "GUI" install of Server 2012, the image was messed up again. To make things even more weird, the windows "loading" screen looks fine. Once the login screen appears the image is fuzzy and jumbled. My guess was that it was a driver issue. I did try to install the win8 x64 drivers from nvidia. This caused the system to become unbootable and I had to restore to a previous working point and uninstall the driver. I did try two different monitors and cables. Also both ports on the back of the video card. I did manage to get RDP running and that works fine. I rarely work directly on this machine but it would be nice to have the option back. Geforce 210, AMD 4600+, 4 gigs of ram.

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• Datacentre Rack naming convention with flexibility for reassignment of server roles

  - by g18c

  We are just shifting across to a new rack and until now have used names of cartoon characters. This is not going to work anymore, and need a better naming convention. Physically i would like to name the servers by location, and then have an alias as to its actual function/customer, i.e. Physical name LONS1R1SVR1 meaning London, suite 1, rack 1, server 1 Customer Alias Since the servers can be reassigned from time to time, for the above physical server name, i would have an alias as a column in a spreadsheet, that would be set to the customers host-name, i.e. wwww.customerserver1.com Patching For patching, I am looking at labeling up the physically connections, i.e. LON1S1R1SVR1-PWR1 LON1S1R1SVR1-PWR2 LON1S1R1SVR1-ETH0 LON1S1R1SVR1-KVM Ultimately if i am labeling cables, I really want to avoid putting LON1S1R1SQLSVR on any patch cord in case the server gets formatted and changed from a SQL server to a WWW server which would need to relabel all the patch cords also. In addition, throwing in virtual machines, i have got confused very quickly. I appreciated that it may be confusing having a physical host-name and customer alias. Please let me know what you run with and any other standards or best practices that i can follow?

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• Does SNI represent a privacy concern for my website visitors?

  - by pagliuca

  Firstly, I'm sorry for my bad English. I'm still learning it. Here it goes: When I host a single website per IP address, I can use "pure" SSL (without SNI), and the key exchange occurs before the user even tells me the hostname and path that he wants to retrieve. After the key exchange, all data can be securely exchanged. That said, if anybody happens to be sniffing the network, no confidential information is leaked* (see footnote). On the other hand, if I host multiple websites per IP address, I will probably use SNI, and therefore my website visitor needs to tell me the target hostname before I can provide him with the right certificate. In this case, someone sniffing his network can track all the website domains he is accessing. Are there any errors in my assumptions? If not, doesn't this represent a privacy concern, assuming the user is also using encrypted DNS? Footnote: I also realize that a sniffer could do a reverse lookup on the IP address and find out which websites were visited, but the hostname travelling in plaintext through the network cables seems to make keyword based domain blocking easier for censorship authorities.

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• Windows 7 - Can't get my TV working as primary display with nVidia 7900GS

  - by Daniel Schaffer

  I just installed Windows 7 Ultimate 64 RTM (from MSDN) on my HTPC, which is connected to a 42" Magnavox LCD TV via component cables to my nVidia 7900GS. Everything was fine through the installation until I went to install the official driver from nVidia. Towards the end of the installation, the TV blinked off and wouldn't come back on. I went and got an LCD monitor and plugged it into a DVI port and the monitor came right up, but was automatically selected as the primary display. Now, if I set the TV to be the primary display, the TV just blanks until I hit escape to cancel the "settings have changed, do you want to keep them" dialog. Any suggestions? Update: I'm able to set the TV as the primary display using the Windows 7 "screen resolution" configuration panel. However, if I try to remove the LCD monitor either by unplugging it or using the configuration, the TV blanks out again. Update 2: This setup was working correctly in Vista Home Premium 32-bit. Update 3: I've uninstalled the nVidia driver and am using the driver that Windows Update installed. As much as this offends my geek sensibilities (must use the "right" driver!!), well, It Works™.

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• External Dell Display doesn't work with MacBook Pro (2011) after Thunderbolt Firmware Update (1.0 and 1.2)

  - by tom

  Today two Thunderbolt Firmware Updates (1.0 and 1.2) became available for my MacBook Pro (Early 2011). After installing both, my external monitor, a Dell U2713HM, does no longer work. The system detects the display, but the display shows only black. An Apple Thunderbolt display works fine and a MacBook Air can use the Dell monitor without problems. My MacBook Pro can use the Dell monitor just fine when I boot from a USB stick. Therefore, clearly the Thunderbolt Firmware Update seems to be the problem. Does anyone have the same problem? Any solutions or workarounds? I guess there is no way to remove a Thunderbolt Firmware Update once it's installed, right? Update 24.10.2013: Is there no one else with this problem? In the meantime I tried three different cables – none worked. My colleague with the same generation MacBook Pro also can't use my display after installing the firmware update. All colleagues with MacBook Airs and newer MacBook Pros (all didn't receive the firmware update) can use the display. Update 29.10.2013: Wow, ok today my new MacBook Pro Retina 13' (Late 2013) arrived. Guess what, I cannot use the display with it. Only HDMI works – not with the full resolution.

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• USB-to-Serial showing gibberish at 115200 Baud

  - by Mose

  I've got a serious problem which drives me crazy because I tried everything I could think of. First of all, I made a video: http://youtu.be/boghkuq7L_s but please read the following text for more information, not only view the video! When using a USB-to-Serial interface everything works as long as I don't go beyond 57600 Baud. At higher rates I only get giberish like this: év.­b0JNLYÆÿ¿iëd0U²(kßÞb! ú]/xscB!ï¯!BoXûÿ1ïâÖCÿ6ÌAnè*íÌC)º¿BíÞØ.C.@ÆÃwHJÂs "YE:ñ.èFðÌCÊ÷ÞÄ !x H w6@BtbHJ ̪ Ì6ì H¾a¿bH.">îvy®;f<ßBÌ p­L¨fæH­E ­þ¼MBÞI What makes the problem so strange is, I exchanged every component and the problem still presists. I tried differtent OSes (Ubuntu, WinXP, Win7, OSX 10.7) with 32 and 64 Bit. I tried USB-to-Serial interface from FTDI and Prolific. I tried reading the output from my Raspberry PI and from an Asterisk Appliance. I changed the cables and the wiring. Nothing helped. In the video I made a example with a old Notebook with native COM and put the USB-to-Serial to the same connection as "sniffer" (only Rx and GND connected) to make sure the output and everything is ok as one can see on the native port. The voltage is ok. Settings for both are 115200 Baud, 8 Bit with 1 Stop and no flow control. Native is ok. USB is messed up. I used the newest drivers and double checked all connections. I have no idea what is wrong here. As I couldn't find anyone describing problems like this I question my long experiance in computer science and think I'm doing some completly wrong... Please help :-/

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• Curious enigma of a network cable / connection / quality

  - by Foo Bar

  So, the situation is like this: I'm renting an apartment in a large house and I'm sharing internet with the landlord who lives downstairs. The internet is (in my best guess) optical 20/20Mbit. I don't know how it's all wired in his flat (haven't been there / seen it). Anyway, in my flat comes a cable which seems to be connected directly to the optic to ethernet router (and the password is the default one, so I have access, he he). There was a switch connected to that and to wires that go around the flat, and the wiring is terrible. It's even mixing phone and ethernet, and from what I see some cables are even interconnected!? Anyways, this cable that comes to my flat is very short. I can barely connect my computer on it, but if I do, I seem to get decent speed / performance. Not great, but decent. If, however, I connect switch to it (tried 2 different switches and a wifi switch) it's all blinking but I can't even connect to 192.168.1.1 (the router). DHCP fails, ping is losing 80-100% of replies. So I connected this cable directly to the other cable which goes to my work room, with a connector that has two female jacks and no electronics. Now when I connect my computer in my room, again, the performance is decent. When I connect WRT54GL (with tomato, DHCP disabled) to it and I plug a cable in this WRT and to my computer... the performance is gone. Download seems okay on Speedtest, but upload is .2Mbps and it's connecting forever. So what kind cable troll am I having here? Any ideas?

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• Computer won't start after installing new video card

  - by Vercas

  So, 1 year and 340 days ago I bought a desktop computer. Since then, it has served me well. But lately, I wanted an upgrade, so I bought a new video card. I documented myself about the compatibility, and it is okay. So I opened the case, cleaned up that... dust elemental living inside of it. Unscrewed the plastic thingie on the outside to unscrew the old video card. Because of the stupid arrangement of the ports, I had to unscrew the motherboard to unplug it. So I unscrewed it, removed the old card, put in the new one, moved the motherboard back, screwed it back in, screwed the video card on the holder... thingie, and screwed the plastic thingie back in. Everything went smoothly, nothing had to be forced in/out. I connected the external power supply, closed the computer case, put the tower back in it's place and all the cables back in. When I pressed the power button, the LED turned... some color I can't distinguish. It stayed that way for a second, and then it went off. I tried a bunch of things, including permuting the external power supply arrangement (1 connection, 2 connections and no connections), with no success. And here are some of the specifications: Motherboard manufacturer: Asrock Processor: AMD Athlon II X2 3.0 GHz RAM: 2 x 2GB (had only 1 initially, bought the second plate a bit later) OLD video card: AMD Radeon HD 5450 NEW video card: Gigabyte nVidia GeForce GTX 650 GPU, 1GB GDDR5 128bit PCI-E, Dual-link DVI-Dx2 / HDMI / D-Sub Power supply: 450W + all the requirements I managed to find on the internet are met (+12V 18A or something) More specific information is stored... On that computer. If required, I may open the case again and read the stickers to find more specific information. I can also provide photos if necessary. Any ideas? Suggestions? Something? :|

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• Strange File-Server I/O Spikes - What Is Causing This?

  - by CruftRemover

  I am currently having a problem with a small Linux server that is providing file-sharing services to four Windows 7 32-bit clients. The server is an AMD PhenomX3 with two Western Digital 10EADS (1TB) drives, attached to a Gigabyte GA-MA770T-UD3 mainboard and running Ubuntu Server 10.04.1 LTS. The client machines are taking an extremely long time to access/transfer data on the file server. Applications often become non-responsive while trying to open files located remotely, or one program attempting to open a file but having to wait will prevent other software from accessing network resources at all. Other examples include one image taking 20 seconds or more to open, and in one instance a user waited 110 seconds for Microsoft Word 2007 to save a document. I had initially thought the problem was network-related, but this appears not to be the case. All cables and switches have been tested (one cable was replaced) for verification. This was additionally confirmed when closing down all client machines and rebooting the server resulted in the hard-drive light staying on solid during the startup process. For the first 15 minutes during boot, logon and after logging on (with no client machines attached), the system displayed a load average of 4 or higher. Symptoms included waiting several minutes for the logon prompt to appear, and then several minutes for the password prompt to appear after typing in a user name. After logon, it also took upwards of 45 seconds for the 'smartctl' man page to appear after the command 'man smartctl' was issued. After 15 minutes of this behaviour, the load average dropped to around 0.02 and the machine behaved normally. I have also considered that the problem is hard-drive-related, however diagnostic programs reveal no drive problems. Western Digital DLG, Spinrite and SMARTUDM show no abnormal characteristics - the drives are in perfect health as far as the hardware is concerned. I have thus far been completely unable to track down the cause of this problem, so any help is greatly appreciated. Requested Information: Output of 'free' hxxp://pastebin.com/mfsJS8HS (stupid spam filter) The command 'hdparm -d /dev/sda1' reports: HDIO_GET_DMA failed: Inappropriate ioctl for device (the BIOS is set to AHCI - I probably should have mentioned that).

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• Windows-7 Ultimate 64 bit wont connect to my wired/wireless networks.

  - by A302

  Windows 7 Ultimate 64 bit. Everything was working fine & then just stopped working. The nic card Realtek PCIe GBE Family Controller is enabled but does not connect to my router (cables & router ports are good). Wireless Atheros AR5007EG is enabled but the connection is limited (encryption type / key have been verified). A laptop running XP can connect both wired / wireless. SSID is not being broadcast, connect to network if it is not broadcasting is checked. Have checked services.msc for Bonjour & did not see it listed. Network & sharing center does not list any active networks. Device manager lists both devices as functioning properly. Router configuration has not been changed. Virus scan has not found anything. I would like to fix this rather than using Acronis to do a system restore. Thanks in advance for any advice offered in solving this. 26 Jan, the nic card & wireless are working using PCLinux OS Live CD. It appears that the problem is Windows 7 related.

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• What is the solution to enable Dymo Turbo 400 Label Printer to work on Win 7 / 64-bit?

  - by mdpc

  It's Christmas time and time for printing labels for all those Christmas cards. I've upgraded to Windows 7 64-bit from XP. I've been unsuccessfully attempting to get the connected Dymo 400 Turbo label USB printer to work again. The latest manufacturer drivers have been successfully loaded and installed. The drivers are supposed to work on Windows 7/64-bit. The Win 7 system(s) in question are patched and up-to-date on that score. The Windows Update site responds with a driver when the USB cable is connected to this printer. The printer queue seems to be established correctly. What happens is that I submit a job to the printer (either using the DYMO s/w or not), it delays for a period of time, and then I get the message 'printing error'. Can't seem to locate the appropriate error in the new and improved event log. Several combinations of rebooting, re-installation and power cycling components fail to make the printer work. Sometimes during some type of reset it spits out the last thing to be submitted, but that seems intermittent. I have tried different USB cables and different USB (2.X) ports as well. I have run the Windows 7 troubleshooter it tries to fix the problem but alas it doesn't. Interestingly, trying the USB printer (and its associated manufacturer drivers and s/w) on another Windows 7 64-bit system has the identical failures noticed on the original system. I did not find anything on the manufacturers' site concerning this problem. The printer has no hardware problems or issues.

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• What switch should we use for PCoIP?

  - by Jay R.

  We have a small lab space that seats 10 people and has 20 machines. Each machine is set to 1920x1200 resolution because the user apps are best used at that resolution. Currently the machines are all located close enough to montors that a DisplayPort cable will reach, but the pending lab remodel positions them around 80 feet or more away in racks. Our proposed solution is to use PCoIP. We purchased 10 PCoIP portals and 20 PCoIP host cards. We plan to set up a dedicated network to handle just the PCoIP traffic. After testing just one portal and one host card with a cheap 1G switch from a local office supply store, we were left with less than good impressions about the usefulness in our lab. The framerates were not spectacular and the mouse seemed jerky. Our concern is that we can't get away with the cheap 1G stuff from the store because adding more machines to the switch will just make the user experience worse. What switch would be recommended to best support our PCoIP situation? We will need to plug in at least 30 cables based on just those machines. Is there a particular feature to search for that makes a difference? Is there a switch that works best with PCoIP? Added Info: The reporting webapp for the host card shows maximum bandwidth usage to be 220000 kbps. The average appears to be around 180000 kbps. The reverse direction is much lower, like 15000 kbps.

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• Trying to retrieve data with a thermaltake blacX enclosure: Windows 7 believes the drive to be "uninitialized"

  - by Peeter Joot

  I have a laptop that won't boot. It appears to be a power problem ... laptop auto-turns-off within about 10 seconds of pressing the power button (with power buttons lighted temporarily and no display with or without external monitor). I've followed the dell troubleshooting guide which suggested reseating the memory modules and the hard drives, but that didn't help. Before trying to have the laptop serviced, I wanted to get some data off off the hard drive. I bought a thermaltake blacX enclosure, intending to use this to both use to retrieve the drive data with, and then later use as external storage. Following the instructions (insert cables, insert drive power on) goes fine, and Windows 7 on another laptop installs the device driver software. However, no drive letter shows up in 'Computer'. Under Computer-manage-storage I see the drive is there, and there's an option to "initialize" the drive. The Windows "initialize" dialog gives me the option to pick between "MBR" and "GPT" partitioning, which sounds like a good way to destroy the data on the drive. I'm thinking that I've purchased the wrong device for the job (or that my old drive is damaged). The old drive to recover info from is a Western Digital 500G/7200rpm SATA drive if that is relavent. Both the original laptop and the one I'm using for recovery are running Windows 7. Does anybody have experience with using a blacX enclosure to recover data off an already formatted drive?

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