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  • Can the customer be a SCRUM Product Owner in a project?

    - by Morten
    I just had a discussion with a colleague about the Product Owner role: In a project where a customer organization has brought in a sofware developing organization (supplier), can the role of Product Owner be successfully held by the customer organization, or should it always be held by the supplier? I always imagined, that the PO was the supplier organizations guy. The guy that ensured that the customer is happy, and continously fed with new and high-businessvalue functionality, but still an integral part of the developer organization. However, maybe I have viewed the PO role too much like the waterfall project manager. My colleague made me think: If the customer organization is mature and proffessional enough, why not let a person from their camp prioritize the backlog?? That would put the PO role much closer to the business, thus being (in theory) better to assess the business value of backlog items. To me, that is an intriguing thought. But what are the implication of such a setup??? I look forward to your input.

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  • Unisciti alla Customer Experience Revolution! 27 settembre 2012, Milano

    - by antonella.buonagurio
    Si tiene giovedì 27 settembre a Milano Oracle Customer Experience Briefing, un evento pensato per riflettere sulla Customer Experience vista come strategia per dare vita a processi più completi ed innovativi per generare e gestire l’interazione con i consumatori, su tutti i canali. I lavori si terranno in particolare dalle 10.30 alle 13.00 presso Casa dell’Energia (Piazza Po 3). Enrico Finzi, Sociologo e Presidente di AstraRicerche, condividerà la propria visione sul tema e ne discuterà insieme agli esperti di Accenture e Oracle. L'incontro, rivolto in particolare alle aziende dei settori Retail e Beni di Consumo, consentirà dunque di comprendere perché la Customer Experience sia diventata la componente più importante e strategica del business delle imprese e di scoprire come essa accelleri l’acquisizione di nuovi clienti, incrementi la fidelizzazione ad un brand/prodotto/servizio, migliori l’efficienza operativa e sostenga le vendite. L’evento darà inoltre la possibilità di capire come le soluzioni di Customer Experience possono aiutare le aziende a far vivere questa esperienza ai clienti in modo coerente e personalizzato, attraverso tutti i canali e su tutti i dispositivi, ottenendo risultati misurabili.La partecipazione è gratuita su invito ed è riservata alle aziende finali. Per registrarsi all’evento è possibile collegarsi a questo link.

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  • Columbus Regional Airport Authority Cuts Unbudgeted Carryover Costs for Capital Projects by 88% in One Year

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Columbus Regional Airport Authority (CRAA) is a public entity that works to connect Central Ohio with the world. It oversees operations at three airports?Port Columbus International Airport, Rickenbacker International Airport, and Bolton Field Airport?and manages the Rickenbacker Inland Port and Foreign Trade Zone # 138. It was created in 2002 through the merger of the Columbus Airport Authority and Rickenbacker Port Authority. CRAA manages approximately 100 projects annually, including initiatives as diverse as road and runway construction and maintenance, terminal improvements, construction of a new air traffic control tower, technology infrastructure development, customer service projects, and energy conservation programs. CRAA deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to create a unified methodology for scheduling and capital cash flow management. Today, the organization manages schedules and costs for all of its capital projects by using Primavera to provide enterprise wide visibility. As a result, CRAA cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement. "Oracle’s Primavera P6 and Primavera Contract Management are transforming project management at CRAA. We have enabled resource-loaded scheduling and expanded visibility into cash flow, which allowed us to reduce unbudgeted carryover by 88% in a single year.” – Alex Beaver, Manager, Project Controls Office, Columbus Regional Airport Authority Challenges Standardize project planning and management for the approximately 100 projects?including airport terminal upgrades to road and runway creation and rehabilitation?that the airport authority undertakes annually Improve control over project scheduling and budgets to reduce unplanned carryover costs from one fiscal year to the next Ensure on-time, on-budget completion of critical infrastructure projects that support the organization’s mission to connect Central Ohio with the world through its three airports and inland port Solutions · Used Primavera P6 Enterprise Project Portfolio Management to develop a unified methodology for scheduling and managing capital projects for the airport authority, including the organization’s largest capital project ever?a five-year runway construction project · Gained a single, consolidated view into the organization’s capital projects and the ability to drill down into resource-loaded schedules and cash flow, enabling CRAA to take action earlier to avert the impact of emerging issues?including budget overages and project delays · Cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement Click here to view all of the solutions. “Oracle’s Primavera solutions are the industry standard for project management. They provide robust and proven functionality that give us the power to effectively schedule and manage budgets for a wide range of projects, from terminal maintenance, to runway work, to golf course redesign,” said Alex Beaver, manager, project controls office, Columbus Regional Airport Authority. Click here to read the full version of the customer success story.

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  • Customer Service Experience, Oracle e Cels insieme per innovare le strategie.

    - by Claudia Caramelli-Oracle
    Si è svolto oggi il workshop Oracle "Customer Service Experience. Strategie per progettare un Servizio eccellente e profittevole." che ha visto il contributo del gruppo di ricerca CELS (Research Group on Industrial Engineering, Logistics and Service Operations) e della sezione ASAP SMF dell’Università degli Studi di Bergamo. Giuditta Pezzotta (PhD - Cels) e Roberto Pinto (PhD - Cels) ci hanno presentato la Service Engineering Methodology (SEEM), innovativa piattaforma metodologica che permette di ottimizzare la creazione di valore sia per il cliente finale sia per l’azienda, partendo dalla progettazione del prodotto e arrivando alla progettazione della soluzione prodotto-servizio, e valutando la bontà del prodotto-servizio ipotizzato attraverso strumenti concettuali e di simulazione dei processi. Armando Janigro, CX Strategy Director EMEA - Oracle ha invece parlato di Modern Customer Service, ovvero di come adattarsi in modo agile e veloce alle mutevoli necessità dei clienti, ipotizzando l’adozione in chiave strategica di nuovi strumenti di differenziazione e di leadership come la Customer Experience (CX) e sfruttando le nuove dinamiche di relazione azienda-singolo consumatore per ottimizzare l’esperienza multicanale e per render più efficiente il Customer Service, creando ulteriore valore. A seguire è stata mostrata da PierLuigi Coli, Principal Sales Consultant - Oracle, una demo sui prodotti Service Cloud offerti da Oracle, a supporto di tutti i concetti raccontati nelle sessioni precedenti. Il workshop è stato un’occasione unica per definire i percorsi da intraprendere per sviluppare efficaci strategie di Customer Experience grazie ad approcci e metodologie innovative alla base di uno sviluppo sostenibile del business. Le slide proiettate sono disponibili su richiesta: scrivi a Claudia Caramelli per ogni informazione o chiarimento.

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  • Disconnected Online Customer Experience? Connect It with Oracle WebCenter

    - by Christie Flanagan
    Engage. Empower. Optimize. Today's customers have higher expectations and more choices than ever before. Successful organizations must deliver an engaging online experience that is personalized, interactive and consistent across all phases of the customer journey. This requires a new approach that connects and optimizes all customer touch points as they research, select and transact with your brand. Attend this webcast to learn how Oracle WebCenter: Works with Oracle ATG Commerce and Oracle Endeca to deliver consistent and engaging browsing, shopping and search experiences across all of your customer facing websites Enables you to optimize the performance of your online initiatives through integration with Oracle Real-Time Decisions for automated targeting and segmentation Connects with Siebel CRM to maintain a single view of the customer and integrate campaigns across channels Register now for the Webcast. Register Now Thurs., November 8, 2012 10 a.m. PT / 1 p.m. ET Presented by: Joshua DuhlSenior Principal Product ManagerOracle WebCenter Christie FlanaganDirector of Product MarketingOracle WebCenter

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  • Master Data and Data Quality - Do You Really Know Your Customer?

    - by Mala Narasimharajan
    How well do you know your customer?   Data Quality and MDM go hand-in-hand when it comes to fully knowing your customers and information related to the Take a look at this video and see why customer data needs a consolidated management strategy that incorporates data quality.  Oracle MDM, specifically Oracle Customer Hub enables enterprises to truly understand their customers and ensure a single, trusted view for any customer.  It offers the most complete MDM application suite in the marketplace.  For more information on Oracle MDM and Oracle Enterprise Data Quality visit us on the web.  

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  • Managing multiple customer databases in ASP.NET MVC application

    - by Robert Harvey
    I am building an application that requires separate SQL Server databases for each customer. To achieve this, I need to be able to create a new customer folder, put a copy of a prototype database in the folder, change the name of the database, and attach it as a new "database instance" to SQL Server. The prototype database contains all of the required table, field and index definitions, but no data records. I will be using SMO to manage attaching, detaching and renaming the databases. In the process of creating the prototype database, I tried attaching a copy of the database (companion .MDF, .LDF pair) to SQL Server, using Sql Server Management Studio, and discovered that SSMS expects the database to reside in c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\MyDatabaseName.MDF Is this a "feature" of SQL Server? Is there a way to manage individual databases in separate directories? Or am I going to have to put all of the customer databases in the same directory? (I was hoping for a little better control than this). NOTE: I am currently using SQL Server Express, but for testing purposes only. The production database will be SQL Server 2008, Enterprise version. So "User Instances" are not an option.

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  • Insert Stored Procedure, Using Asp.Net WebForm to Insert new [Customer]

    - by user2953815
    Can someone please help me create a stored procedure to insert a new customer from a web form. I am having difficulty making the state a drop down list for customer to pick a state from the list and having that inserted into the database. INSERT INTO Customer ( Cust_First, Cust_Middle, Cust_Last, Cust_Phone, Cust_Alt_Phone, Cust_Email, Add_Line1, Add_Line2, Add_Bill_Line1, Add_Bill_Line2, City, State_Prov_Name, Postal_Zip_Code, Country_ID ) VALUES ( @Cust_First, @Cust_Middle, @Cust_Last, @Cust_Phone, @Cust_Alt_Phone, @Cust_Email, @Add_Line1, @Add_Line2, @Add_Bill_Line1, @Add_Bill_Line2, @City, @State_Prov_Name, @Postal_Zip_Code, @Country_ID )"> <InsertParameters> <asp:Parameter Name="Cust_First" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Middle" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Last" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Phone" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Alt_Phone" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_Email" Type="String"></asp:Parameter> <asp:Parameter Name="Add_Line1" Type="String"></asp:Parameter> <asp:Parameter Name="Add_Line2" Type="String"></asp:Parameter> <asp:Parameter Name="Add_Bill_Line1" Type="String"></asp:Parameter> <asp:Parameter Name="Add_Bill_Line2" Type="String"></asp:Parameter> <asp:Parameter Name="City" Type="String"></asp:Parameter> <asp:Parameter Name="Postal_Zip_Code" Type="String"></asp:Parameter> <asp:Parameter Name="Cust_ID" Type="Int32"></asp:Parameter> <asp:Parameter Name="State_Prov_Name" Type="String"></asp:Parameter> <asp:Parameter Name="Country_Name" Type="String"></asp:Parameter> </InsertParameters>

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  • How do these user/userParam references relate to the Customer and Account lookups?

    - by plath
    In the following code example how do the user/userParam references relate to the Customer and Account lookups and what is the relationship between Customer and Account? // PersistenceManager pm = ...; Transaction tx = pm.currentTransaction(); User user = userService.currentUser(); List<Account> accounts = new ArrayList<Account>(); try { tx.begin(); Query query = pm.newQuery("select from Customer " + "where user == userParam " + "parameters User userParam"); List<Customer> customers = (List<Customer>) query.execute(user); query = pm.newQuery("select from Account " + "where parent-pk == keyParam " + "parameters Key keyParam"); for (Customer customer : customers) { accounts.addAll((List<Account>) query.execute(customer.key)); } } finally { if (tx.isActive()) { tx.rollback(); } }

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  • How do these user/userParam references relate to the Customer and Account lookups?

    - by marmalade
    In the following code example how do the user/userParam references relate to the Customer and Account lookups and what is the relationship between Customer and Account? // PersistenceManager pm = ...; Transaction tx = pm.currentTransaction(); User user = userService.currentUser(); List<Account> accounts = new ArrayList<Account>(); try { tx.begin(); Query query = pm.newQuery("select from Customer " + "where user == userParam " + "parameters User userParam"); List<Customer> customers = (List<Customer>) query.execute(user); query = pm.newQuery("select from Account " + "where parent-pk == keyParam " + "parameters Key keyParam"); for (Customer customer : customers) { accounts.addAll((List<Account>) query.execute(customer.key)); } } finally { if (tx.isActive()) { tx.rollback(); } }

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  • Live Support Webinar for Oracle Primavera Customers

    - by karl.prutzer
    Hi all, Our Customer Support team is hosting another Live Support Webinar for Oracle Primavera customers scheduled for May 6, 2010 at 11am Eastern Time. The webinar covers the following topics. Best Practices when submitting an SR My Oracle Support Overview Support Resources - lifetime support policy, My Oracle Support Speed training resources, etc. Both the conference key for the web conference and the audio passcode for the call is... Primavera Audio Conference Details Toll Free dial in number = 1.877.808.5067 International Toll dial in number = 1.706.902.0289 Web conference link https://strtc.oracle.com/imtapp/app/sch_mtg_details.uix?mID=6761278

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  • Neuberger Berman Defines CRM Strategy In Asset Management

    - by michael.seback
    Neuberger Berman Defines Front Office Strategy for the New Firm Neuberger Berman is a majority employee-owned independent asset management firm with a heritage dating back to 1939. It provides a range of investment options, wealth planning services, and advice to meet individual needs. It also offers a broad range of financial capabilities and specializes in developing innovative and customized investment solutions for institutions. ... "The Insight team's analysis was critical to helping us assess the strengths and weaknesses of our Siebel implementation. It helped us to come up with our strategic plan for using customer relationship management and business intelligence capabilities." - Roxana Feldmann, Senior Vice President Technology ...Read more.

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  • Webcor Builders Coordinates Construction Schedules and Mitigates Potential Delays More Efficiently with Integrated Project Management

    - by Sylvie MacKenzie, PMP
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} With more than 40 years of commercial construction experience, Webcor Builders is a leading builder of distinguished, high-profile projects, including high-rise condominiums and hotels, laboratories, healthcare centers, and public works projects. Webcor is also known for its award-winning concrete, interior construction, historic restoration, and seismic renovation work. The company has completed more than 50 million square feet of projects to date. Considering the variety and complexity of the construction projects Webcor undertakes, an integrated project management solution is critical to ensuring optimal efficiency and completing client projects on time and on budget. The company previously used a number of scheduling systems for its various building projects. These packages provided different levels of schedule detail and required schedulers, engineers, and other employees to learn multiple systems. From an IT cost and complexity perspective, the company had to manage multiple scheduling systems and pay for multiple sets of licenses. The company looked to standardize on an enterprise project management system, and selected Oracle’s Primavera P6 Enterprise Project Portfolio Management. Webcor uses the solution’s advanced capabilities to schedule complex projects, analyze delays, model and propose multiple scenarios to demonstrate and mitigate delays and cost overruns, and process that information efficiently to deliver the scheduling precision that public and private projects require. In fact, the solution was instrumental in helping the company’s expansion into public sector projects during the recent economic downturn, and with Primavera P6 in place, it can deliver the precise schedule reporting required for large public projects. With Primavera P6 in place, the company could deliver the precise scheduling and milestone reporting capabilities required for large public projects. The solution is in managing the high-profile University of California – Berkeley Memorial Stadium project. Webcor was hired as construction manager and general contractor for the stadium renovation project, which is a fast-paced project located near the seismically active Hayward Fault Zone. Due to the University of California’s football schedule, meeting the Universities deadline for the coming season placed Webcor in a situation where risk awareness and early warnings of issues would be paramount. Webcor and the extended project team needed a solution that could instantly analyze alternate scenarios to mitigate potential delays; Primavera would deliver those answers.The team would also need to enable multiple stakeholders to use an internet-based platform to access the schedule from various locations, and model complicated sequencing requirements where swift decisions would be made to keep the project on track. The schedule is an integral part of Webcor’s construction management process for the stadium project. Rather than providing the client with the industry-standard monthly update, Webcor updates the critical path method (CPM) schedule on a weekly basis. The project team also reviews the schedule and updates weekly to confirm that progress and forecasted performance are accurate. Hired by the University for their ability to deliver in high risk environments The Webcor team was hit recently with a design supplement that could have added up to 70 days to the project. Using Oracle Primavera P6 the team sprung into action analyzing multiple “what if” scenarios to review mitigation means and methods.  Determined to make sure the Bears could take the field in the coming season the project team nearly eliminated the impact with their creative analysis in working the schedule. The total time from the issuance of the final design supplement to an agreed mitigation response was less than one week; leveraging the Oracle Primavera solution Webcor was able to deliver superior customer value With the ability to efficiently manage projects and schedules, Webcor can ensure it completes its projects on time and on budget, as well as inform clients about what changes to plans will mean in terms of delays and additional costs. Read the complete customer case study at :  http://www.oracle.com/us/corporate/customers/customersearch/webcor-builders-1-primavera-ss-1639886.html

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  • What would be the most efficient use of e-mail addresses for ecommerce

    - by user18323
    I am not sure if this is exactly the right section. What do you find the most efficient, clear and reachable use of e-mail addresses to use for the customer? I thought a standard 'sales, 'support' might work but it might look a little samey. Do users respond well when e-mails are replied by staff with named e-mail addresses such as [email protected] or a generic one? I am currently developing a small scale ecommerce website to gain some hands on insight into web retail. Any additional advice would be brilliant.

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  • BeansBinding Across Modules in a NetBeans Platform Application

    - by Geertjan
    Here's two TopComponents, each in a different NetBeans module. Let's use BeansBinding to synchronize the JTextField in TC2TopComponent with the data published by TC1TopComponent and received in TC2TopComponent by listening to the Lookup. The key to getting to the solution is to have the following in TC2TopComponent, which implements LookupListener: private BindingGroup bindingGroup = null; private AutoBinding binding = null; @Override public void resultChanged(LookupEvent le) { if (bindingGroup != null && binding != null) { bindingGroup.getBinding("customerNameBinding").unbind(); } if (!result.allInstances().isEmpty()){ Customer c = result.allInstances().iterator().next(); // put the customer into the lookup of this topcomponent, // so that it will remain in the lookup when focus changes // to this topcomponent: ic.set(Collections.singleton(c), null); bindingGroup = new BindingGroup(); binding = Bindings.createAutoBinding( // a two-way binding, i.e., a change in // one will cause a change in the other: AutoBinding.UpdateStrategy.READ_WRITE, // source: c, BeanProperty.create("name"), // target: jTextField1, BeanProperty.create("text"), // binding name: "customerNameBinding"); bindingGroup.addBinding(binding); bindingGroup.bind(); } } I must say that this solution is preferable over what I've been doing prior to getting to this solution: I would get the customer from the resultChanged, set a class-level field to that customer, add a document listener (or action listener, which is invoked when Enter is pressed) on the text field and, when a change is detected, set the new value on the customer. All that is not needed with the above bit of code. Then, in the node, make sure to use canRename, setName, and getDisplayName, so that when the user presses F2 on a node, the display name can be changed. In other words, when the user types something different in the node display name after pressing F2, the underlying customer name is changed, which happens, in the first place, because the customer name is bound to the text field's value, so that the text field's value will also change once enter is pressed on the changed node display name. Also set a PropertyChangeListener on the node (which implies you need to add property change support to the customer object), so that when the customer object changes (which happens, in the second place, via a change in the value of the text field, as defined in the binding defined above), the node display name is updated. In other words, there's still a bit of plumbing you need to include. But less than before and the nasty class-level field for storing the customer in the TC2TopComponent is no longer needed. And a listener on the text field, with a property change listener implented on the TC2TopComponent, isn't needed either. On the other hand, it's more code than I was using before and I've had to include the BeansBinding JAR, which adds a bit of overhead to my application, without much additional functionality over what I was doing originally. I'd lean towards not doing things this way. Seems quite expensive for essentially replacing a listener on a text field and a property change listener implemented on the TC2TopComponent for being notified of changes to the customer so that the text field can be updated. On the other other hand, it's kind of nice that all this listening-related code is centralized in one place now. So, here's a nice improvement over the above. Instead of listening for a customer, listen for a node, from which the customer can be obtained. Then, bind the node display name to the text field's value, so that when the user types in the text field, the node display name is updated. That saves you from having to listen in the node for changes to the customer's name. In addition to that binding, keep the previous binding, because the previous binding connects the customer name to the text field, so that when the customer display name is changed via F2 on the node, the text field will be updated. private BindingGroup bindingGroup = null; private AutoBinding nodeUpdateBinding; private AutoBinding textFieldUpdateBinding; @Override public void resultChanged(LookupEvent le) { if (bindingGroup != null && textFieldUpdateBinding != null) { bindingGroup.getBinding("textFieldUpdateBinding").unbind(); } if (bindingGroup != null && nodeUpdateBinding != null) { bindingGroup.getBinding("nodeUpdateBinding").unbind(); } if (!result.allInstances().isEmpty()) { Node n = result.allInstances().iterator().next(); Customer c = n.getLookup().lookup(Customer.class); ic.set(Collections.singleton(n), null); bindingGroup = new BindingGroup(); nodeUpdateBinding = Bindings.createAutoBinding( AutoBinding.UpdateStrategy.READ_WRITE, n, BeanProperty.create("name"), jTextField1, BeanProperty.create("text"), "nodeUpdateBinding"); bindingGroup.addBinding(nodeUpdateBinding); textFieldUpdateBinding = Bindings.createAutoBinding( AutoBinding.UpdateStrategy.READ_WRITE, c, BeanProperty.create("name"), jTextField1, BeanProperty.create("text"), "textFieldUpdateBinding"); bindingGroup.addBinding(textFieldUpdateBinding); bindingGroup.bind(); } } Now my node has no property change listener, while the customer has no property change support. As in the first bit of code, the text field doesn't have a listener either. All that listening is taken care of by the BeansBinding code.  Thanks to Toni for help with this, though he can't be blamed for anything that is wrong with it, only thanked for anything that is right with it. 

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  • JPA joined column allow every value...

    - by Fabio Beoni
    I'm testing JPA, in a simple case File/FileVersions tables (Master/Details), with OneToMany relation, I have this problem: in FileVersions table, the field "file_id" (responsable for the relation with File table) accepts every values, not only values from File table. How can I use the JPA mapping to limit the input in FileVersion.file_id only for values existing in File.id? My class are File and FileVersion: FILE CLASS @Id @GeneratedValue(strategy = GenerationType.IDENTITY) @Column(name="FILE_ID") private Long id; @Column(name="NAME", nullable = false, length = 30) private String name; //RELATIONS ------------------------------------------- @OneToMany(mappedBy="file", fetch=FetchType.EAGER) private Collection <FileVersion> fileVersionsList; //----------------------------------------------------- FILEVERSION CLASS @Id @GeneratedValue(strategy = GenerationType.IDENTITY) @Column(name="VERSION_ID") private Long id; @Column(name="FILENAME", nullable = false, length = 255) private String fileName; @Column(name="NOTES", nullable = false, length = 200) private String notes; //RELATIONS ------------------------------------------- @ManyToOne(fetch=FetchType.EAGER) @JoinColumn(name="FILE_ID", referencedColumnName="FILE_ID", nullable=false) private File file; //----------------------------------------------------- and this is the FILEVERSION TABLE CREATE TABLE `JPA-Support`.`FILEVERSION` ( `VERSION_ID` bigint(20) NOT NULL AUTO_INCREMENT, `FILENAME` varchar(255) NOT NULL, `NOTES` varchar(200) NOT NULL, `FILE_ID` bigint(20) NOT NULL, PRIMARY KEY (`VERSION_ID`), KEY `FK_FILEVERSION_FILE_ID` (`FILE_ID`) ) ENGINE=MyISAM AUTO_INCREMENT=4 DEFAULT CHARSET=latin1

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  • xpath: determining if the customer has orders

    - by deostroll
    There is an xml dump of the Northwind database here. Document structure is something like: <NorthWind> <Customers></Customers> <Customers></Customers> . . . <Orders></Orders> <Orders></Orders> . . . </NorthWind> Each Customers tag will hold one customer information. Now while I select all Customers how do I furnish a field such that it indicates whether the customer has orders or not; something like a boolean field

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  • Upsides of a timebox for a customer

    - by Ivo
    So I have a customer with a potential big project that (ofcourse) does not know what they want exactly. The size of this project can be more that 4 or 5 months so that is a big risk. Thats why I want to sell a timebox. For me that takes away the risk of spending 10 months instead of 5 for the same price. The problem is that I can't comeup with good arguments to convince the customer that a timebox is better for them. Any suggestions? How do you people handle this/

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  • deliver c++ application for the final customer

    - by Nebrass
    I am working on a c++ windows application on visual studio 2010. I want to deliver my application to my customer so he can use it easly, without the obligation of installing visual runtime fx. And to be executed every where. How do I set up the installer so that the customer does not need to separately install any required Visual Studio runtime libraries? Please i want a solution for this problem, because my costumers are so far from computing, they love just "next, next, install, finish" system. Thank you for your help.

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  • Il CRM è al passo con i tempi?

    - by antonella.buonagurio(at)oracle.com
    Il Social Customer Relationship Management è nato grazie alla rivoluzione portata dal Web 2.0, un cambiamento epocale nelle modalità di comunicazione che ha aggiunto una incredibile ricchezza alle conversazioni tra aziende e consumatori. Le aziende dispongono adesso di strumenti per comprendere il proprio mercato senza precedenti, i consumatori, a loro volta, hanno il potere di utilizzare nuovi canali per esprimere le proprie esigenze e per comunicare e condividere commenti ed esperienze. Ma il Web 2.0 non è il solo fattore che impatta sulle scelte strategiche in ambito CRM  che ogni azienda deve considerare per sostenere  questo nuovo rapporto con i propri consumatori.    Vuoi scoprire quali sono le forze (o fattori) che le aziende devono considerare affinchè i processi di gestione della relazione con i clienti stiano al passo con le mutate condizioni sociali ed economiche?   Per saperne di più:   Il whitepaper realizzato da Oracle, Paul Gillin ed  IT Business Edge  ne delinea alcuni: 1.      Il Business. Come è cambiato in funzione dell'esperienza multicanale ora possible, della centralità del cliente e dei social networking che dominano le relazioni on line? 2.      La tecnologiaLe aziende oggi per guadagnare vantaggio competitivo devono dotarsi delle più innovative tecnologie per dare maggior valore al proprio business e per ridurre al minimo i costi di infrastruttura. Quali sono e quali sono gli effettivi vantaggi?   e altri ancora ...... leggendo il white paper "Is your CRM solution keeping up with the times?"

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  • Uralelektrostroy Improves Turnaround Times for Engineering and Construction Projects by Approximately 50% with Better Project Data Management

    - by Melissa Centurio Lopes
    LLC Uralelektrostroy was established in 1998, to meet the growing demand for reliable energy supply, which included the deployment and operation of a modern power grid system for Russia’s booming economy and industrial sector. To rise to the challenge, the country required a company with a strong reputation and the ability to strategically operate energy production and distribution facilities. As a renowned energy expert, Uralelektrostroy successfully embarked on the mission—focusing on the design, construction, and operation of power grids, transmission lines, and generation facilities. Today, Uralelektrostroy leads the Russian utilities industry with operations across the country, particularly in the Ural, Western Siberia, and Moscow regions. Challenges: Track work progress through all engineering project development stages with ease—from planning and start-up operations, to onsite construction and quality assurance—to enhance visibility into complex projects, such as power grid and power-transmission-line construction Implement and execute engineering projects faster—for example, designing and building power generation and distribution facilities—by better monitoring numerous local subcontractors Improve alignment of project schedules with project owners’ requirements—awarding federal and regional authorities—to avoid incurring fines for missing deadlines Solutions: Used Oracle’s Primavera P6 Enterprise Project Portfolio Management 8.1 to streamline communication with customers and subcontractors through better data management and harmonized reporting, reducing construction project implementation and turnaround times by approximately 50%, on average Enabled fast generation of work-in-progress reports that track project schedules, budgets, materials, and staffing—from approval and material procurement, to construction and delivery Reduced the number of construction sites by nearly 30% (from 35 to 25) by identifying unprofitable sites—streamlining operations at the company’s construction site network and increasing profitability Improved project visibility by enabling managers to efficiently track project status, ensuring on-time reporting and punctual project deliveries to federal customers to reduce delay penalties to zero “Oracle’s Primavera P6 Enterprise Project Portfolio Management 8.1 drastically changed the way we run our business. We’ve reduced the number of redundant assets, streamlined project implementation and execution, and improved collaboration with our customers and contractors. Overall, the Oracle deployment helped to increase our profitability.” – Roman Aleksandrovich Naumenko, Head of Information Technology, LLC Uralelektrostroy Read the complete customer snapshot here.

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  • Is It possible to use the second part of this code for repository patterns and generics

    - by newToCSharp
    Is there any issues in using version 2,to get the same results as version 1. Or is this just bad coding. Any Ideas public class Customer { public int CustomerID { get; set; } public string EmailAddress { get; set; } int Age { get; set; } } public interface ICustomer { void AddNewCustomer(Customer Customer); void AddNewCustomer(string EmailAddress, int Age); void RemoveCustomer(Customer Customer); } public class BALCustomer { private readonly ICustomer dalCustomer; public BALCustomer(ICustomer dalCustomer) { this.dalCustomer = dalCustomer; } public void Add_A_New_Customer(Customer Customer) { dalCustomer.AddNewCustomer(Customer); } public void Remove_A_Existing_Customer(Customer Customer) { dalCustomer.RemoveCustomer(Customer); } } public class CustomerDataAccess : ICustomer { public void AddNewCustomer(Customer Customer) { // MAKE DB CONNECTION AND EXECUTE throw new NotImplementedException(); } public void AddNewCustomer(string EmailAddress, int Age) { // MAKE DB CONNECTION AND EXECUTE throw new NotImplementedException(); } public void RemoveCustomer(Customer Customer) { // MAKE DB CONNECTION AND EXECUTE throw new NotImplementedException(); } } // VERSION 2 public class Customer_New : DataRespository<CustomerDataAccess> { public int CustomerID { get; set; } public string EmailAddress { get; set; } public int Age { get; set; } } public class DataRespository<T> where T:class,new() { private T item = new T(); public T Execute { get { return item; } set { item = value; } } public void Update() { //TO BE CODED } public void Save() { //TO BE CODED } public void Remove() { //TO BE CODED } } class Program { static void Main(string[] args) { Customer_New cus = new Customer_New() { Age = 10, EmailAddress = "[email protected]" }; cus.Save(); cus.Execute.RemoveCustomer(new Customer()); // Repository Version Customer customer = new Customer() { EmailAddress = "[email protected]", CustomerID = 10 }; BALCustomer bal = new BALCustomer(new CustomerDataAccess()); bal.Add_A_New_Customer(customer); } } }

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  • ASP.NET MVC 2 strange behavior

    - by Voice
    Hi Recently I installed VS 2010 Release (migrated from RC) and my MVC application is not working anymore. More concrete: I have a wizard with several steps for new customer account creation (Jquery form wizard, but it doesn't really matter). Each step contains a typed partial View for each part of account: Company, Customer, Licence, etc. When I submit the form I see really strange thing in ModelState. There are duplicate keys for Company: with "Company" prefix and without it. Something like this: [6] "Company.Phone" string [12] "Phone" string My model state for all these keys is not valid because Company is actually null and validation fails. When it was RC there were no such keys with "Company" prefix. So these keys in ModelState with prefix "Company" appeared after I installed VS Release. Here is my code: Main View <div id="registerSteps"> <div id="firstStep" class="step"> <fieldset> <legend><%=Html.Encode(Register.CustomerInfo) %></legend> <% Html.RenderPartial("CustomerInfo", ViewData["newCust"]); %> </fieldset> </div> <div id="secondStep" class="step"> <fieldset> <legend><%=Html.Encode(Register.CompanyInfo) %></legend> <% Html.RenderPartial("CompanyInfo", ViewData["newComp"]); %> </fieldset> </div> <div id="thirdStep" class="step"> <fieldset> <legend><%=Html.Encode(Register.LicenceInfo) %></legend> <% Html.RenderPartial("LicenceInfo", ViewData["newLic"]); %> </fieldset> </div> <div id="lastStep" class="step"> <fieldset> <legend><%=Html.Encode(Register.PrivacyStatement) %></legend> <% Html.RenderPartial("PrivacyStatementInfo"); %> </fieldset> </div> <div id="registerNavigation"> <input class="navigation_button" value="Back" type="reset"/> <input class="navigation_button" value="Next" type="submit"/> </div> </div> Two partial views (to show that they are actually identical): Company: <div id="dCompanyInfo"> <div> <div> <%=Html.LocalizableLabelFor(company => company.Name, Register.CompanyName) %> </div> <div> <%=Html.TextBoxFor(company => company.Name) %> <%=Html.ValidationMessageFor(company => company.Name) %> </div> </div> <div> <div> <%=Html.LocalizableLabelFor(company => company.Phone, Register.Phone) %> </div> <div> <%=Html.TextBoxFor(company => company.Phone) %> <%=Html.ValidationMessageFor(company => company.Phone) %> </div> </div> <div> <div> <%=Html.LocalizableLabelFor(company => company.Fax, Register.Fax) %> </div> <div> <%=Html.TextBoxFor(company => company.Fax) %> <%=Html.ValidationMessageFor(company => company.Fax) %> </div> </div> <div> <div> <%=Html.LocalizableLabelFor(company => company.Size_ID, Register.CompanySize) %> </div> <div> <%=Html.ValueListDropDown(company => company.Size_ID, (CodeRoad.AQua.DomainModel.ValueList)ViewData["CompSize"], (string)ViewData["Culture"]) %> <%=Html.ValidationMessageFor(company => company.Size_ID) %> </div> </div> <div> <div> <%=Html.LocalizableLabelFor(company => company.Industry_ID, Register.Industry) %> </div> <div> <%=Html.ValueListDropDown(company => company.Industry_ID, (CodeRoad.AQua.DomainModel.ValueList)ViewData["Industry"], (string)ViewData["Culture"]) %> <%=Html.ValidationMessageFor(company => company.Industry_ID) %> </div> </div> </div> And for Customer <div id="dCustomerInfo"> <div> <div> <%=Html.LocalizableLabelFor(customer => customer.Email, Register.Email) %> </div> <div> <%=Html.TextBoxFor(customer => customer.Email) %> <%=Html.ValidationMessageFor(customer => customer.Email) %> </div> </div> <div> <div> <%=Html.LocalizableLabelFor(customer => customer.Male, Register.Gender) %> </div> <div> <%=Html.ListBoolEditor(customer => customer.Male, Register.Male, Register.Female, Register.GenderOptionLabel) %> <%=Html.ValidationMessageFor(customer => customer.Male) %> </div> </div> <div> <div> <%=Html.LocalizableLabelFor(customer => customer.FirstName, Register.FirstName) %> </div> <div> <%=Html.TextBoxFor(customer => customer.FirstName) %> <%=Html.ValidationMessageFor(customer => customer.FirstName) %> </div> </div> <div> <div> <%=Html.LocalizableLabelFor(customer => customer.LastName, Register.LastName) %> </div> <div> <%=Html.TextBoxFor(customer => customer.LastName) %> <%=Html.ValidationMessageFor(customer => customer.LastName) %> </div> </div> <div> <div> <%=Html.LocalizableLabelFor(customer => customer.Role_ID, Register.Role) %> </div> <div> <%=Html.ValueListDropDown(customer => customer.Role_ID, (CodeRoad.AQua.DomainModel.ValueList)ViewData["OrgRole"], (string)ViewData["Culture"]) %> <%=Html.ValidationMessageFor(customer => customer.Role_ID) %> </div> </div> </div> There are some home made extension methods, but they worked pretty well in previous version (VS RC). Html which is generated is also ok, no "Company.Phone"-like stuff. So I wonder, where all these keys with "Company" came from and what can I do with that? I appreciate any solution.

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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