Intermittent silent failures when receiving email
- by s t
I’ve had a company host my website and email for the last six months or so and I’m having intermittent and silent failures where emails sent to me are not received.
The sender never receives a “delivery notification failure” message.
This has happened on multiple domains (@gmail.com, @microsoft.com)
I’ve experienced it happening first hand when I sent a mail to myself
from another account but I was unable to reproduce the error.
It’s very rare (one in every 300 emails or so)
The mails are not routed to my junk folder :)
Obviously I’m worried about the effect this has on my business – but what can I do?
I don’t believe I have enough information to diagnose the problem (neither does my hosting company when I presented them with the same information) – should I switch to another host?
