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• SQL Server v.Next (Denali) : Metadata enhancements

  - by AaronBertrand

  In my previous job, we had several cases where schema changes or incorrect developer assumptions in the middle tier or application logic would lead to type mismatches. We would have a stored procedure that returns a BIT column, but then change the procedure to have something like CASE WHEN <condition> THEN 1 ELSE 0 END. In this case SQL Server would return an INT as a catch-all, and if .NET was expecting a boolean, BOOM. Wouldn't it be nice if the application could check the result set of the...(read more)

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• Where does one enter the JavaScript code in CRM Dynamics?

  - by Konrad Viltersten

  I've started to play with CRM Dynamics yesterday so this question should be seen as a very basic one. I've been coding for many years but CRM D is news to me. Apparently, one is supposed to be able to enter JavaScript code to customize the behavior of the application. I've understood that there's an API for that and that touching DOM directly or playing with jQuery is a no-no. Question: Where is the JS-code supposed to be entered? I've gone through all the menus but as far I can see, there's no spot where I could plug-in my custom code. E.g.: Where do I get to define a validation for the last name of a contact currently being defined?

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• Sugar CRM search module doesn't search correctly?

  - by MikeN

  We have a locally installed copy of Sugar CRM but the search works horribly! There is an "Account" with the name: "Dr. John Smith", and if you search for "Smith" that account won't show up in the results. How can you improve or "fix" the search field of Sugar CRM?

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• how to insert record in database with each date of month on single button click ?

  - by Mr. Goo

  I have two textbox .... textbox1 and textbox2 textbox1 == choose from date textbox2 == choose to date if user select from date in textbox1 as 01-May-2011 and in textbox2 as 30-May-2011 then all the dates from 01-MAy-2011 to 30-May-2011 will be inserted in each row of mssql2005 datatable... example. . : IN database Table1 structure ... ID Date 1 01-MAy-2011 2 02-MAy-2011 3 03-MAy-2011 4 04-MAy-2011 5 05-MAy-2011 and so on till 30-May-2011

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• Upgrading Oracle Siebel CRM Application Without Downtime

  - by Doug Reid

  Oracle’s Siebel Customer Relationship Management (CRM) software helps organizations differentiate their businesses to achieve top- and bottom-line growth. Siebel CRM delivers comprehensive solutions that are tailored to more than 20 different industries. As Siebel CRM implementations have evolved into mission critical, operational business processes that must operate 24/7, companies are finding it increasingly difficult to afford the downtime typically required to perform an in-place upgrade. Without these upgrades, businesses loose out on critical new features and functionality. With Oracle GoldenGate, customers don’t have to choose between upgrades and outages. Oracle GoldenGate allows Siebel CRM customers to perform upgrades with zero downtime. Now Siebel customers can always take advantages of the latest innovations in customer relationship management without having to worry about potential lost revenue due to downtime. Oracle GoldenGate provides three different deployment models for Siebel CRM zero downtime upgrades that are designed to meet differing customer requirements. These range from a basic unidirectional model, which is designed to work out-of-the-box, to the most sophisticated active-active model for phased migrations. If you have mission-critical Siebel CRM implementations I recommend that you watch the screencast below to learn how you can begin taking advantage of all the latest Siebel enhancements without having any downtime. This screencast is also available on Oracle Media Network and Oracle's YouTube channel. For even more details I recommend reading the whitepaper Upgrading Siebel CRM with Zero Downtime .

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• Customize MS dynamic CRM entity in visua studio 2008

  - by Lalit

  Hi, I have installed the MS dynamic CRM on my windows server 2003. I want to add the javascript to the one of entity that has drop down control. let say Opportunity entity. But I don't know how to open the CRM in visual studio so that i can make changes. I have installed CRM explorer as well as Install the CRM Solution Framework(under folder\CRMSolutionFrameworkTemplate\Setup.cmd) Using command prompt to install: Setup.cmd {InstallDir} {ProjectName} {Project Long Name} {Organization Name} How to make the chanes, how to get the CRM in VS for edit. While opening the soution from "C:\Projects\MyCrmSolution\SourceCode\MyCrmSolution" It giving error as :"Mcrosoft.sourceanalysis.target not found error so it can not open the solution". please guide I am new in this stuff....

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• Consumer Electronics Show (CES) Summit:Best Practices in Transforming Channels and Partnerships

  - by charles.knapp

  Expanding consumer demand is driving the entire high technology industry, accompanied by product lifecycles as short as a few months, continued pricing and promotion pressures, and increased globalization. Unifying global channel management, operations, and execution flow will increase efficiency and growth. IT can help, but one must think beyond generic ERP and CRM. Please join Oracle and IBM at the Bellagio Hotel in Las Vegas, Wednesday January 5, 1-7 pm. Learn from IBM, VTech, Plantronics, Cisco, Symantec and Oracle High Tech Product Strategy how to improve:Channel sales, marketing, and operations management - enhance NPI, sales, forecasts, training, promotion planning, execution and settlement Winning the deal - determining the right price for the right deal for the "perfect quote", capturing the order and order management Collaborative and rapid supply chain planning - improve agility, inventory turns, and profits Register now for this FREE event. We hope you'll join us for our Oracle High Technology CES Summit and networking reception with your peers.

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• Wi-Fi performance in Windows 8 RP on a MacBook Air (mid 2011)

  - by Steven Lu

  I was able to install the Boot Camp Windows software using the executable that it provided, and there are no unrecognized or unknown devices in Device Manager. Wi-Fi works but it seems to be limited to an extremely slow 1.5Mbits. Network Center reports an 802.11n connection (at 65Mbps usually) but transfers never reach above about 200kB/s. Being limited to 1/20th of the connection speed of my internet service is quite frustrating. Does anybody experience the same issue? I have been trying to identify the Broadcom Wi-Fi chipset and a driver that I could try to upgrade to but I have made very little progress on Google on this front.

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• Mac 10.6.7 Firefox office 2011 file association for all users

  - by Sandman

  I need to work out a way to have Firefox 4 or 3.6 on OSX to auto open Word, Excel and Powerpoint file types from a local intranet. I have setup Firefox under a localuseradmin with the file types set to open automaticly and then I copied the Firefox/Mozilla folders into the /system/library/user template/ but when a new user logs in the file type association is set back to default when Firefox runs.

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• Office 2011 Mac - Unable to save Word files, plus normal.dot alert errors

  - by Jeff D

  There are actually 3 errors here. When I open Word, I get: Word cannot open the existing global template. () If I create a file, type a character and try to save to the desktop (that I have no problems writing to otherwise), I get: Word cannot save or create this file. The disk may be full or write-protected. Try one or more of the following: * Free more memory * Make sure that the disk you want to save the file on is not full, write-protected, or damaged. () I am just saving to the desktop, and I can save excel files (or anything else) there. After the failure, if I save again, the default file name becomes: .doc...doc Weird. Finally, when I close word completely, I get: Do you want to replace the existing Normal.dotm.

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• Hardware recommendations / parts list for a modern, quiet ZFS NAS box - 2011-Feb edition [closed]

  - by dandv

  I want to build some really reliable storage for my data, and it seems that ZFS is the only filesystem at the moment that does live checksumming. That rules out DroboPro, so I'm looking to building a quiet ZFS NAS that would start with 4 2TB or larger hard drives. I'd like this system to be very reliable and relatively future-proof for 2-3 years, so I'm willing to invest some $$$ and buy higher end components. I did see questions here and on other forums about low-cost servers, but I'm not looking for those. I'd be super happy to go for an off-the-shelf solution, but I haven't found one that's quiet. I started doing the research (summarized on my wiki), but I realized that it just gets too complicated for what I know as a software dude, and I'm entering the analysis paralysis area. At this point, I'm basically looking for a parts list for a configuration that will work (and is modern), and I know there are folks around here who are way more competent than me. I've built computers and am comfortable assembling one and messing with *nix; I can follow guides; I just want to end the decision process for the hardware and software configuration. What I've researched so far (not that these are very modern components): Case: I think I've settled on the Antec Twelve Hundred case because it cools well, is quiet, and simply has 12 bays that allow elastic mounting. The SilverStone Raven is its counter-candidate, but I find its construction quite odd. For the PSU, I'm torn between Antec CP-850 and Nexus RX-8500, but I did this research more than a year ago. The Nexus has a very uniform power profile, and I'd rather not have the Antec spin up and down based on load. On the other hand, I'm not sure how often my file server will draw more than 400W under use. For the hard drives, I've read that WD Black drives are actually WD RE3 with a software setting changed. I'd also like to buy different drive types, not just 4 WDs. Recommendations? Right now I have a 2TB Hitachi Deskstar 7K300. For the motherboard, CPU and RAM I have no idea, other than the RAM must be ECC. I already asked a question here about ECC RAM, but I was misguided and was looking for a motherboard that would support USB 3.0 as well. I've learned to go with eSATA, or worry about USB later. Then there's the (liquid) cooling, Wi-Fi card, and FreeBSD vs. OpenSolaris Express. Lastly, I'm wondering if I can make this PC into a media server by adding a Blu-ray drive and a good sound card. But support for Blu-Ray is spotty on Linux, and I don't know if Windows 7 on VirtualBox would get sufficient hardware access to output HDMI or SPDIFF signals. (Running OpenSolaris virtualized is not an option because of the reliability risk.) Then there are HDCP concerns. Suggestions on that would be appreciated as well, but I don't want us to get sidetracked. A specific shopping list on the core components would be great, so I can start ordering, and in the meantime educate myself with regards to the other issues. Finally, I think this could become a great FAQ for those technically inclined to build their own ZFS server, but confused by the dizzying array of options out there, and I promise to compile the results and share my experience building and benchmarking the server.

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• Tridion 2011 SP1 Core Service - expose to live server within PROD env

  - by Neil

  We have a requirement to allow our users to submit information about their "projects" - a small piece of text and single image they upload. Ultimately we'll have a listing page of user contributed projects that others can comment on and rate. We've decided to user Tridion's UGC for rating & comments site-wide for this first phase which has got me thinking - UGC is tied to Tridion published pages & components, if we want UGC on our user-submitted projects, they'll have to be created within Tridion as components themselves, not be sat in some custom db table? Is this where the Core Service could come in? My understanding is that the CD Web Service is for retrieval, not for interacting with the Content Manager. Is it OK (!) architecturally to expose the Core Service only to our live application servers so our backend .NET code can create "project components" that can be then be published by editors allowing them to be commented on? Everything sounds pretty neat and tidy apart from the "exposing Core Service to live servers" bit. Without this though I'd have to write a custom way to "transfer" it back over to the Content Manager - maybe like Audience Manager Sync works? Anyone done this before?

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• Conferences to go to 2011 Edition

  - by Zypher

  It's that time of year to start thinking about what conferences we want to beg,plead,borrow and steal to get to go to this year. We all like a good conference, but are generally limited in the funds available to go to them - if we are provided any - so we need to be at least a little picky. What are the conferences that you are really excited about this year, and what tracks do you think will be the most beneficial to a sysadmin?

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• Failed to re-publish a page - Tridion 2011 SP1

  - by Wilson Yu

  We are getting some strange error when re-publishing the same page. The page was published successfully the first time and we can see the page from presentation server. It failed with the following error (see below) when we tried to publish it again (no change to page). The page ran OK within template builder and we got the correct html output, it failed in the last committing deployment step (Prepare Transport, Transporting, Preparing Deployment and Deploying are all successful). Once it fails to publish the second time, it always fails to publish, and we can't un-publish it either. Also when we make a copy of the failed page and create a new page, we can publish the new page first time, the new page then fails to publush the second time with the same error. Does anyone know what would cause this error? any help would be greatly appreciated. Here is the error msg: Committing Deployment Failed Phase: Deployment Prepare Commit Phase failed, Unable to prepare transaction: tcm:0-4210-66560, For input string: "", For input string: "", Unable to prepare transaction: tcm:0-4210-66560, For input string: "", For input string: ""

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• Oracle’s Visual CRM Solution

  Visual CRM adds the powerful visualization and document centric collaboration capabilities of Oracle’s AutoVue to Oracle’s best-in-class CRM solutions. By introducing a visual aspect to call center, field service, and ordering processes, Visual CRM helps teams provide faster responses to customer issues, optimize field service performance, and shorten ordering cycles while minimizing order errors.With Visual CRM, organizations can achieve improved customer service levels and field service operations which help drive margin, top line revenue, and customer retention.

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• Macbook Pro 2.2ghz 2011 (OSX 10.6.7) problem with NTFS 3G

  - by James

  I installed NTFS 3G but now get the following error message when I try to plug in my external drive. I also get it on startup about my Windows partition. Uninstall/ reinstall does not work. NTFS-3G could not mount /dev/disk1s1at /volumes/freeagent GoFlex Drive because the following error occured: /library/filesystems/fuse.fs/support/fusefs.kext failed to load- (libkern/kext) link error; check the system/ kernel logs for errors or try kextutil(8). The MacFUSE file system is not available (71) Any help would be great. I'd hope to avoid reinstalling OS X if possible!

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• My MacBook Pro (2011) is dead

  - by Dave

  I connected my Sony digital camera with the MacBook and the screen turned black. I wonder why because the Sony camera was not on at the time and technically could not be accessed. So I thought it might be temporary and I turned on my camera. Well, it did not work, but my MacBook Pro has been dead since then. It will not turn on - when I hold the power button for five seconds, nothing happens. When I connect the charger cable, the green light is very dim and blinks a little (with about 20% illumination). I wonder what the problem is. I have to call Apple Care, but just so that I know, what could be wrong? Is my MacBook permanently dead? It might be under warranty but I am not sure.

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• Exposed onsite vs IFD deployments for MS Dynamics CRM

  - by Greg McGuffey

  I'm working for the first time on a MS Dyanmics CRM 4.0 project. Our company has a high number of remote employees and even more remote consultants. As such it will be necessary to make the CRM solution available over the internet. As near as I can tell, I have three options: Have everyone use a VPN to access an intranet site (typical onsite deployment). However, we have found that VPNs are far from trouble free and cause many support issues. We avoid them like the plague. Use IFD to expose the CRM on the internet. I don't know much about this except that the URL will be different than the onsite URL, which could cause some headaches (see below). Expose the CRM site by opening the site to the internet, using SSL to encrypt traffic. We currently do this with our MS sharepoint sites. I'm not sure how secure this would be (one of the reasons for this question). I'd like to avoid using both the onsite intranet deployment and the IFD together for a couple of reasons. One of the requests for the solution is use email to notify users that they've been assigned a task, and include the URL to the task within the email. For this reason. If both deployments are used, then I'll need to include two URLs and the user would need to know which to use. Which leads to the second reason, the main users of the solution split time between being in the office and being remote. Thus they would need to access the solution two different ways, and know when to use which. Bad. So, what are the advantages/disadvantages of any of these methods? Any other options? Is there any issue using IFD from within the intranet? Security issues? Thanks!

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• Pricing: Meet or Beat?

  - by charles.knapp

  My home dishwasher started making some really interesting noises. It was time to shop. I heard radio advertisements from two retailers who promised to meet any competitor's price. Then, another retailer promised that their everyday prices beat their competitors. That got me to thinking about the power of pricing and promotions in the marketing mix (product, price, placement, promotions, and people). What is more powerful to say in a competitive market: your company will meet a similar offer, or your company will beat the others? Will you sell more if you meet or if you beat? I found that the retailer who promised to beat the others really had the best everyday pricing. I was close to making a purchase. Then, another retailer had an exclusive promotional sale for long-term customers. Their loyalty promotion beat the best everyday discounter. So, I got the quality and performance I wanted at a tremendous price. So, I have two challenges for marketers. First, where you really have to compete on price as a dominant factor, give people strong reasons to do business with you. If you try to meet other's prices, make the leap to actually beat and not merely meet competitor prices. Second, upgrade your firm's capabilities where needed. Oracle offers a complete range of great CRM capabilities for loyalty management, marketing promotions, and pricing management that will help you to grow your business.

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• Webcast su Fusion CRM – il primo appuntamento è adesso on demand!

  - by Silvia Valgoi

  Se non hai potuto seguire il webcast su Fusion CRM (in italiano!) o se lo vuoi rivedere, ecco qui il link. Il webcast rappresenta il primo appuntamento dedicato ad approfondire le novità di Fusion CRM, il nuovo standard per gestire Vendite e Marketing e per scoprire in che modo una revisione dei processi commerciali possa garantire produttività del team di vendita ed una efficace integrazione con i processi di marketing. Il prossimo appuntamento è per il 3 luglio sempre alle 12:00. In quell’occasione ci si focalizzerà più su un modulo specifico di Fusion CRM: Oracle Fusion Territory Management che rappresenta la più completa soluzione per la gestiore dei territori e delle aree. Registrati qui. Non perdere l’ultimo appuntamento prima delle vacanze!

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• Outlook Plug-In for custom CRM

  - by Optimal Solutions

  I would like to write a plug-in that will allow a custom written CRM to read and write to their local Outlook client. I know that this poses a security concern. But, my clients are asking that their CRM "be connected" to Outlook. They would like to be able to do the following: A) When a contact sends them an email (reply or free standing email), they'd like the details of this email to go INTO the CRM. Yep. They would like me to save the body, time and date it was sent, etc. B) They want to be able to send new emails (or replies to existing emails) from within the CRM itself. Basically, "a form that looks like Outlook's send/reply email form". C) Want the ability to search for contacts and the related emails with a search for tags/keywords facility. (i.e. if a product name or code appears in an email then they want the email returned in the search). D) Having performed a search of many contacts, they will want to prepare a mailer and shoot out some sort of email announcement to their qualified leads. This could be 50, 100, or more persons. So its got to be able to allow bulk mailing. E) Given a list of new prospects, that arent currently contacts in the CRM, they will want to do the same and if they get replies from this mailer to the prospects, the will want the replies to be saved in the DB and contacts be inserted into the DB. F) They would like to be able to utilize the calendar and task list facilities of Outlook from the CRM, as well. More or less, they want this pretty basic (as it is today) CRM that I created to integrate with Outlook and have it do so seamlessly as if it was an add-on to the CRM. A plug-in is what I am thinking... But, I dont know where to begin. My environment is Windows XP/Vista and is going to be ASP.NET and I am going to use the VB.NET language to accomplish this. What do I need? Are there resources out there that can describe how to build a plug-in to Outlook as I have been asked to? This is not Exchange, none of the clients use exchange (not so far). They all run Outlook. Mostly 2003. Most clients are XP right now but some are upgrading to Vista. For some reason I cant seem to wrap my head around this. I think the whole security issue is thwarting my ability to see past what is probably a simple thing. The client doesnt want to be prompted by any security messages asking them if they are sure they want to send 382 emails to their contacts. Not once and certainly not 382 times. Where do I begin? I've searched the internet for similar but mainly what I found are already-written products and I've got to write this from scratch.

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• Apache2, PHP 5.2.8 Working - CRM Install Wizard Doesn't See the PHP Version

  - by nicorellius

  The Apache2 server and PHP version seem to be in order, but when I launch the CRM installer at http://localhost/<CRM dir>/install.php The wizard says I need a minimum of PHP 5.1 and preferably PHP 5.2.x. The thing is, I am running PHP 5.2.8, and I know this from running php --version Plus, I spent a bunch of time learning how and (I thought, successfully) compiling PHP 5.2.8. It is quite likely I screwed up and don't have some libraries I need, but I'm not sure where to look first. Thanks in advance.

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• Big Success for the 2012 edition of the Oracle EMEA Cloud CRM Partner Community Forum!

  - by Richard Lefebvre

  The 2012 edition of the Oracle EMEA Cloud Partner Community Forum took place on march 28&29 in Madrid. 100 participants from all over Europe had a chance to interact with the Oracle Cloud CRM Product Management team about multiple subjects such as Oracle Cloud CRM and Social Network solutions strategy, RightNow acquisition, Fusion CRM Business opportunities for partners, etc. During his opening keynote, Anthony Lye (Oracle Senior Vice-President and head of Oracle CRM) presented the current Fusion CRM business status, disclosed the overall Oracle CRM product strategy and responded to many questions from the audience. Later on that day, 8 Oracle ISV's presented their Oracle Cloud CRM add-on's and highlighted the value that System Integrators can benefit from as part of a Cloud CRM project. After a very friendly networking diner in a Spanish restaurant, the second day was dedicated to Fusion CRM, with a deeper dive into its major components (Sales, Sales Planning, Marketing) including the Fusion Composers. Briefings on Oracle Consulting Services Fusion CRM dedicated offerings and Fusion CRM Partner Programs concluded the day and the event. All participants rated the event as "good" to "Excellent" and mentioned that it was meaningful for them to plan their Oracle Cloud CRM based business in the near future. We look forward to organise a similar event next year and to welcome even more partners! Richard Lefebvre

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• Multiple vulnerabilities in Thunderbird

  - by chandan

  CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2011-2372 Permissions, Privileges, and Access Controls vulnerability 3.5 Thunderbird Solaris 11 11/11 SRU 2 Solaris 10 Contact Support CVE-2011-2995 Denial Of Service (DoS) vulnerability 10.0 CVE-2011-2997 Denial Of Service (DoS) vulnerability 10.0 CVE-2011-2998 Denial Of Service (DoS) vulnerability 10.0 CVE-2011-2999 Permissions, Privileges, and Access Controls vulnerability 4.3 CVE-2011-3000 Improper Control of Generation of Code ('Code Injection') vulnerability 4.3 CVE-2011-3001 Permissions, Privileges, and Access Controls vulnerability 4.3 CVE-2011-3005 Denial Of Service (DoS) vulnerability 9.3 CVE-2011-3232 Improper Control of Generation of Code ('Code Injection') vulnerability 9.3 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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• Multiple vulnerabilities in Pidgin

  - by RitwikGhoshal

  CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2010-4528 Improper Input Validation vulnerability 4.0 Pidgin Solaris 10 SPARC: 147992-02 X86: 147993-02 CVE-2011-1091 Denial of service(DOS) vulnerability 4.0 CVE-2011-2943 Denial of service(DOS) vulnerability 4.3 CVE-2011-3184 Resource Management Errors vulnerability 4.3 CVE-2011-3185 Improper Input Validation vulnerability 9.3 CVE-2011-4601 Improper Input Validation vulnerability 5.0 CVE-2011-4602 Improper Input Validation vulnerability 5.0 CVE-2011-4603 Improper Input Validation vulnerability 5.0 CVE-2011-4922 Information Exposure vulnerability 2.1 CVE-2011-4939 Permissions, Privileges, and Access Controls vulnerability 6.4 CVE-2012-1178 Resource Management Errors vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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